1 Message
New Construction Serviceability
I have a new build house that’s showing unavailable in the billing system that I would like to get corrected. The lot I’m on was subdivided and the neighbor can order service but not me. Thanks!
1 Message
I have a new build house that’s showing unavailable in the billing system that I would like to get corrected. The lot I’m on was subdivided and the neighbor can order service but not me. Thanks!
Accepted Solution
XfinityShawn
Official Employee
•
1.6K Messages
5 months ago
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
user_7l0wm9
Visitor
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2 Messages
3 days ago
I am trying to get service at a new building. Bo in construction told me 4 weeks ago that we would have service in 2-4 weeks. No service and he won't call me back. This is so frustrating. My address is [Edited: "Personal Information"]. Is there anyone I can call? Frank [Edited: "Personal Information"]
(edited)
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