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Rewind TV Indianapolis
The guide and channel information shows programming for Rewind TV but all day it has been “DEFY” channel what happened?
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Channels and Programming
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Unlimited internet
I used to have unlimited internet. I noticed it is no longer on my account, when I contacted Xfinity I was told the trial ended. I went to change plans and I noticed unlimited is not an option. Is this service no longer available in minneapolis? Am I doing something wrong?
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Customer Service
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persistent error message
I get a blue screen and the error message: PACE PXD01ANI (74371CU) LOADER. The tv hasn't worked in weeks. Xfinity assistant is no help, it runs me around in circles. I would like to speak or text with an actual person.
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X1
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not receiving email from specific sender
I'm not receiving emails from a specific sender whose email domain is "@newtribe.church". All other emails are received normally. Could these be blocked by Comcast?
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Incorrect Charges and Derogatory Credit Report after speaking with Xfinity Support even after exlaining many many times
I am writing finally after speaking with many Xfinity customer support members over and over again which are a result of an error on the part of Xfinity Comcast. I moved from my previous rental residence in September 2022. Upon moving, I submitted a cancellation request for the internet service ass
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Billing
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Xfinity stream away from home
Xfinity Stream away from home is showing that ABC CBS and FOX are not available away from home network. Seems like this is a service change or a problem with the app. I am using the app on iPhone and iPad.
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Xfinity Stream Website
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Cable lines
During hurricane Helene, power lines came down and hit the cable line which made the thin wire wrapped around the cable line break. Now, the cable lines are hanging down in my backyard.
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Customer Service
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Clarifying Service Availability
I’m moving to a new address in semi-rural Western Maryland in about a month and would love to continue the Xfinity service I’ve used for the last seven years. When I check the address, it says it’s outside of the footprint. Maryland’s broadband map says it is available. Is there a way to determine i
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Customer Service
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Closed
Broken sidewalk cover
Who do I contact to replace broken green Comcast cover in the middle of the sidewalk?
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Customer Service
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Closed
Storm ready device shows need attention
The storm ready device shows it needs attention after activation, troubleshooting button is not available, troubleshoot the whole network shows the storm ready device cannot test wifi and cannot test battery with a strong cellular signal. Tried to reset/restart a few times but still seeing the same
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Your Home Network
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Equipment upgrade
I got the email that I was eligible for an upgrade of my modem, and I was trying to find out if I replace the modem do I have to reconnect all my wireless equipment to the new modem or is there a way to transfer the setting from the current modem to the new modem?
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Your Home Network
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Upgraded to x2 Plan. Download speeds increased, upload still at around 30mbps
Hi. I upgraded yesterday from a 1gb/30mbit plan to x2 which is 2gb/300mbit. My download speeds increased to approximately 2gigabit, but my upload speeds have not changed and are still at around 20mbit. My modem is a self-owned Motorola MB8611. This modem has a 2.5Gb ethernet port. I have that port
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Customer Service
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Streaming issues
I’ve been getting billed for Netflix, peacock and Apple TV plus by Xfinity for a couple months now and have had no issues. As of 9/12 all of those streaming services have been canceled without notice and I’m still being billed for them. I’m unable to get a live rep over the phone to help. UPDATE:
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Customer Service
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KDVR-D2 audio and video keeps cutting out, especially during the 9 am to 10 am period
For the past week the sound and picture on Channel 253 KDVR-D2 (Denver) has been cutting out. It was fine last week. It's only this channel. All other channels are OK. I've checked all cables and I rebooted the TV Box and it's still a problem.
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X1
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Line relocation due to power company relocating poles
Hi there, our comcast service uses poles provided by Puget Sound Energy (our power company here in Olympia, WA). They are currently working on moving their service to new poles, so we'll need to relocate the comcast line. I looked around on the main comcast site and also tried the "assistant" and co
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Customer Service
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Apt moving
Trying to move and update my new address but my specific unit number is not showing up in the list.
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Customer Service
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See details of wifi use
Hi, I was wondering if theres any way to see which devices are using what amount of wifi data. I was trying to see on the app but when I go to advanced view of data it just shows the total amount used, theres no device breakdown
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Your Home Network
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“Paused” NOW Internet
How do I find someone at Comcast capable of restoring or canceling paused service. I’ve been working with executive care for a week plus but the engineers can’t seem to find a way.
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Billing
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Ethernet limited to 100 Mbps
My gateway is getting 500Mbps, Wi-Fi devices can reach close to that speed, but my ethernet ports are locked at 100Mbps. My Windows PC has no wireless adapter, and I don't care to buy one because I shouldn't need to. I have an XB6, both ports are Gigabit. They display flashing orange lights. I'm usi
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Your Home Network
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Xfinity Stream NOT showing Live TV Channels only To Go in PA
Starting today I am unable to watch any live TV on my Xfinity stream on my TV (LG) and phone all i get is sport channels 3034-3099, however they do not work and i do not think they are even part of my package, only the TV Go is working. I have already reset my modem, uninstalled apps, logged back in
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Xfinity Stream Website