joefff's profile

Contributor

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28 Messages

Monday, June 16th, 2025 5:11 PM

21 Year Comcast/Xfinity Customer, Promotional Rate Ending 30 June, looking for Options. Anyone willing to take up the challenge?

Hi Xfinity Superheroes!

I'm a long time 21 year Comcast/Xfinity customer and looking for Internet only options now that my promotional rate is expiring 30 June. I want to remain a customer as Comcast/Xfinity has always delivered quality internet service.

Anyone willing to take up the challenge?

Sincerely,

Joe

Accepted Solution

Official Employee

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2.2K Messages

2 days ago

Greetings, @joefff! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about finding a new promotion. You have definitely come to the right place for assistance.

 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

Contributor

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28 Messages

Hi XfinityJamesC - DM sent!!

(edited)

Contributor

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28 Messages

1 day ago

Thank you Xfinity Support team for helping me find the best Internet for my needs!

Official Employee

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145 Messages

I am glad we were able to find a plan that works for you today, @joefff!  If you need anything in the future, please feel free to make another post, and a Digital Specialist will help as soon as possible. I hope you have a great rest of your night. 

 

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