Visitor
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5 Messages
I need some help, please.
I have an issue that needs to be resolved ASAP. You are apparently blocking incoming SMS text messages from short code 38263. This is preventing me from completing the identity verification process for this business. I've been trying to get this corrected, but I can't get a response from your [Edited: "Inflammatory"] AI customer disservice department, nor can I get through to a live human. I'm just being completely ignored. [Edited: "Language"]?
Accepted Solution
XfinityJustinC
Official Employee
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1.3K Messages
10 days ago
Hello, @user_orkoi3 were you able to see the reply from our great forums problem solver @NoNoBadPuppy and check the spam folder on the SMS app?
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NoNoBadPuppy
Problem Solver
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664 Messages
11 days ago
Have you checked in the Spam folder on your SMS app?
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