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Flex Cable Box with Unifi Dream Machine

I am looking to purchase and set up a Unifi Dream Machine and some Unifi APs across my home, but I have a question if my FLEX box that is connected via ethernet will still work being behind the Dream Machine's Firewall and no longer having it's network managed by the xFi gateway? I am leasing the

Question

 • Your Home Network

26

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0

Not getting a $10 discount for my internet after having active mobile plan

I had my internet service feb this year and The customer service offer that if get a mobile plan for as low as $15 I will get additional $10 off on my internet which I did however That discount never applied on my internet called customer service for the internet advised we need to call mobile Xfini

Question

 • Xfinity Mobile

6

0

0

Not cashing our checks in a timely fashion to avoid late fees

Our company manages furnished apartments and we have over 100 Comcast accounts, spending about 10k per month on services. We send out payemnts weekly and they do not cash them for 3-4 weeks, incurring $10 late fees , which then amounts to about $1000 in false late fees each month. We are tired of ha

Question

 • Customer Service

15

2

0

hbo max

We are having problems with HBO Max subscription. We go to log on and it says can't verify subscription.  I log onto HBO max, and it says our subscription has expired.  Everything is through Xfinity.   Any suggestions?  I've reset everything multiple times.  Thank you

Question

 • X1

66

2

0

Channels unavailable

We continually see a channel temporarily unavailable message on many channels or the channels are broken up, both sound and picture. We pay too much for this nonsense. How can it be resolved?

Question

 • Channels and Programming

31

1

0

Having trouble accessing account

Account will not load up when I try it access it all it says is to refresh page because something went wrong. Wanting to see if my plan and set up is all good to go supposed to have my router set up tomorrow afternoon

Question

 • Sign-In and Account Management

18

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U guys are frauds time to expose you since u guys keep playing

Fraud how my bill just go up for 220 now to 400 month installment plan been saying in the works for like 4 months I know what you guys are doing my arp from internet been corrupted and hack.tyen you it took you guys a 1 year and half to fix outside line the interupted our service I have other info b

Question

 • Billing

13

2

0

Accepted Solution

2 xfinity mobile visa cards expired

I have 2 xfinity mobile cards that have expired without being used. Looking to see if they can be re-issued please.

Question

 • Customer Service

13

1

0

Apple TV Xfinity Stream app is here! One little problem, though, the sound keeps cutting out

Hi! Just wanted to say 'Thank you!' for getting the xfinity Stream app out on Apple TV! This really helps :) One issue, though, the sound is dropping when watching.  Any ideas on what might be going on? Thanks!

Question

 • Xfinity Stream App

51

3

0

Stanley Cup Broadcast in Spanish

Is the Stanley Cup on Channel 1006 on WTHR supposed to be broadcast in Spanish?

Question

 • Channels and Programming

86

3

0

Streaming w/ Chrome

I'm now having problems with steaming using Chrome now. Up until a few weeks ago, it worked perfectly fine and isn't now.  However, it still works on MS Edge.  Like customers, I prefer Chrome.  Clearing out the cache and enabling a flash player does not resolve the problem.  You

Question

 • Xfinity Stream Website

4

1

0

When is Comcast going to fix Xfinity Stream?!?

Xfinity Stream has been [Edit: Language] up for years regarding selecting favorite channels. This occurs on the web and the app.  When you select favorite channels, its like it has a mind of its one.  It will randomly remove or add channels you didn't select.  Its really annoying hav

Question

 • Xfinity Stream Website

106

2

0

email search function

I use the search mode on my emails to locate old emails and other subject material, always worked fine, but a few months ago, it no longer finds anything over about 30 days old, did something change?

Question

 • Email

31

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Xb8

I need to get a xb8 I am a platinum

Question

 • Customer Service

11

1

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service suspended

my services are suspended and i am having a hardship due to covid 19. i was told to pay 245 and if i couldnt call back. i tried and never got any help. now my services are suspended and they are trying to make me pay double. I asked for an installment plan and was told i could set up one for $50 and

Question

 • Billing

18

1

0

Golf Channel

The sound keeps dropping off when watching the John Deere Classic. This was happening weeks ago, stopped last week, and now it is doing it again.

Question

 • Channels and Programming

11

0

0

Playback Issue 2111

I get the playback issue 2111 error when trying to watch live tv on my Samsung TAB E Nook tablet. Recorded shows playback fine.  The tablet is connected to my home wifi network.  I have tried un-installing and re-installing the Stream app but that did not help.  The tablet is running

Question

 • Xfinity Stream App

14

1

0

Xfinity remote repeatedly loses connection with cable box

We recently upgraded our Cable service to have more channels. The new remote kept losing its pairing/connection with the new cable box. It would work for a day, then after turning off the TV overnight or for a while, upon turning it back on, the remote wouldn’t work - couldn’t adjust volume, change

Question

 • Non-X1 Service

203

6

0

Error code: app-04036

When loading Paramount+ app through xfinity x1 cable box the app usually closes without loading fully and presents error code: "app-04036". Otherwise when it does load it often shows error code: "-" which covers the screen while trying to watch any show.

Question

 • X1

3.7K

42

Accepted Solution

4 Days and NO DIAL TONE!!! And poor response from XFINITY

I have been without a dial tone since May 27th and have been a loyal customer of Comcast / Xfinity since the mid 80"s. Internet is working fine! No error on the phone regarding "check your line", etc. This is purely a connectivity problem!! 1. Every time I contact Xfinity, the person goes through

Question

 • Customer Service

57

4

0

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