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Slow computer troubleshooting (Answered)
Is your computer not performing like it used to? As you continue to use your computer or laptop, you might notice its speed begin to decrease over time. A sudden or noticeable drop in your computer's speed might be a sign of a problem that is fixable. Find out how to get your speed back to normal wi
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Internet
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How do I reset my voicemail PIN for Xfinity Mobile? (Answered)
If you forgot your Xfinity Mobile voicemail PIN or want to change it for any reason, follow the steps for your device below. You do not need your PIN to access messages through the voicemail app on your phone. However, you will need it to call in to listen to your voicemails. If you don't know your
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Xfinity Mobile
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Xfinity WiFi Hotspots app to be retired
To further simplify your mobile app experience, we’re retiring the Xfinity WiFi Hotspots app, which will no longer work starting January 29, 2024. You can now view a map of all available Xfinity WiFi hotspots and securely auto-connect to them using the Xfinity app. To auto-connect to secure WiFi hot
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Announcements
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More Sports in More Ways with Xfinity Multiview
Just in time for the men’s and women’s NCAA® basketball tournament, Xfinity Multiview is available on more Xfinity X1 devices, giving customers a new way to experience all the excitement of March hoops. With Multiview, X1 customers can watch up to four live games at once, all on the same screen. Whe
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Announcements
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Comcast Previews New Multiview Experience on Xfinity X1
Comcast Previews New Multiview Experience on Xfinity X1, Brings Live Football and Baseball Together on the Same Screen Xfinity has launched an early preview of a new multiview experience on X1, offering sports fans a new way to watch all the excitement of October’s biggest professional sports, footb
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X1
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ANSWERED: How can I stay online during network and power outages?
Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge. During an outage, the Storm-Ready device automatically switches from broadband to cellular 4G LTE
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Internet
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Xfinity Mobile Offers
What is Xfinity Mobile? Everything You Need to Know Mobile Xfinity Mobile is a powerful 5G nationwide network with millions of secure WiFi hotspots available exclusively for Xfinity Internet customers. Check out our latest money-saving offers to see how much you can save compared to your current pla
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Announcements
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ANSWERED: How to protect yourself from fraud?
We’re committed to helping you stay protected Protecting you is one of our top priorities, and we have dedicated significant resources to keeping your account safe and secure. We have multiple layers of security that automatically detect and block hundreds of thousands of cyber events every second a
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Internet
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ANSWERED: How to set the brightness on your X1 TV Box
Learn how to use the Xfinity X1 On-Screen Guide to change the brightness of the Power button and time display lights on the front of your X1 TV Box.Device lights To access Device Settings: Using the remote, press the xfinity button.Use the left arrow or right arrow button to highlight Settings (the
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TV
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How do I trade in my old device with Xfinity Mobile? (Answered)
Old devices are valuable, too! When you buy a new device from Xfinity Mobile, you have options on what to do with your old device. If your old device qualifies, you can: Trade it in and get a one-time fair-value bill credit based on its value orYou may qualify for a limited time trade-in offer, whic
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Xfinity Mobile
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How to Watch March Madness® From the First Four® to the Final Four®
Entertainment The 2026 NCAA® March Madness® tournament is here and Xfinity has your ticket to watch all the action of the NCAA men’s and women’s championships. With Xfinity TV, you can watch every game and access exclusive features and content that enhance your viewing experience and ensure you won’
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Announcements
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Upgrade your phone with Xfinity Mobile’s Premium Unlimited service: Elite Upgrade (Answered)
Xfinity Mobile customers with Premium Unlimited service may qualify to upgrade their phones up to two times per year with our Elite Upgrade program. Elite Upgrade eligibility To qualify for an Elite Upgrade, you must: Be enrolled in the Premium Unlimited data option.Elite upgrades are not available
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Xfinity Mobile
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Xfinity Unveils New Membership Experience Packed with Exclusive Perks and Surprises
Comcast’s Xfinity today announced the launch of Xfinity Membership, a new loyalty experience that brings customers’ favorite rewards together with even more benefits, including epic experiences, everyday perks and special discounts. Designed to make the benefits easier to access and more rewarding t
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Announcements
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NOW Mobile overview (Answered)
With NOW Mobile, you get incredible value on unlimited data, with no credit check, no term contract, and plan taxes and fees included. NOW Mobile includes: Unlimited data at $25 per line of service (taxes and fees included).No credit checks, just pay in advance and use in minutes.An option to bring
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Xfinity Mobile
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Manage your mobile contact number in the Xfinity app (Answered)
Use the Xfinity app to manage the mobile contact number associated with your Xfinity ID. Add a mobile contact number Your mobile contact number can be added in the Xfinity app. Sign in with your Xfinity ID and tap the Account tab at the bottom of the screen.Tap Account settings. Tap Xfinity ID and s
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Xfinity Mobile
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Where to Watch Major League Baseball this Season
When it comes to watching Major League Baseball® (MLB®) this season, Xfinity has all your bases covered. With so many games packed into a season, it’s no surprise there are plenty of ways to watch across local channels, cable TV, and streaming platforms. Here’s a refresher on what you need to know t
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Announcements
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What's Xfinity Home?
Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. What you'll get Xfinity Home comes with different options depending on your service tier and equipment package. Equipment choices c
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Announcements
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ANSWERED: How to Login to Your Xfinity Account?
With your Xfinity account, you can manage your payments, customize your WiFi network name and password, troubleshoot your devices and get personalized help whenever you need it. To sign in, use your Xfinity ID (email, mobile, username) on the Xfinity app or in your account. You can also say “my acco
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My Account
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THE PLAYERS Championship 2024
Comcast Business announced it has expanded its relationship with the PGA TOUR, becoming a Proud Partner of THE PLAYERS Championship through 2030. THE PLAYERS, featuring the strongest field in golf, is being contested at the Stadium Course at TPC Sawgrass, March 9-12 with 144 players competing for a
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Channels and Programming
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Hispanic Heritage Month - 2023
Comcast NBCUniversal is celebrating Hispanic Heritage Month by revealing “Be the Next Story Told” (“El futuro lo escribes tú”) – a multiplatform bilingual initiative led by Telemundo honoring and recognizing the culture, spirit, and achievements of Hispanics in the U.S, and inspiring future generati
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Channels and Programming
