This year the Big Game is being broadcast in 4K (only on CBS), so you can watch it in 4K through Xfinity! Simply say “4K” into your Xfinity Voice Remote to get started. For information about 4K programming on Xfinity, including 4K-compatible equipment, see 4K Ultra HD (UHD) and High Dynamic Range (H

This article provides information on your voicemail inbox capacity for Xfinity Voice and ways you can make sure you stay under your maximum limit. Voicemail capacity Your Xfinity Voice voicemail inbox can store 10MB of audio, which is equal to approximately 85 minutes of voicemails. Once this limit

Yes. We keep things simple by having your Xfinity Mobile username and password match your Xfinity Internet account. No more trying to remember multiple passwords! Change one, change all If you ever change your username or password, the change will be applied wherever you access Xfinity services. If

Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen. Troubleshooting steps Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box.Hand-tighten all cable connections to make sure they're not loose.

Starting June 28th, Summer of Free presented by Xfinity Rewards, is your chance to enjoy tons of the best shows, movies, fitness programs and more, all for no extra cost. Select programming from premium networks and subscription platforms are part of Summer of Free, including programming from EPIX,

Xfinity Mobile customers with Premium Unlimited service may qualify to upgrade their phones up to two times per year with our Elite Upgrade program. Elite Upgrade eligibility To qualify for an Elite Upgrade, you must: Be enrolled in the Premium Unlimited data option.Elite upgrades are not available

Comcast’s Xfinity today announced the launch of Xfinity Membership, a new loyalty experience that brings customers’ favorite rewards together with even more benefits, including epic experiences, everyday perks and special discounts. Designed to make the benefits easier to access and more rewarding t

The Xfinity Speed Test, also known as the Speed to Device Test, is a web-based speed test used to measure your real-time network connection. The test measures the download speed, upload speed, latency and activities that can be supported by the connection to your device. FAQs Where can I find the Xf

Restart your Xfinity Gateway with the Xfinity app If you rent a gateway, you can use the Xfinity app to restart the gateway. You will need to sign in using your Xfinity ID and password. You can or if you’re on a computer by scanning the below QR code with a mobile device. Many common WiFi connectivi

To further simplify your mobile app experience, we’re retiring the Xfinity WiFi Hotspots app, which will no longer work starting January 29, 2024. You can now view a map of all available Xfinity WiFi hotspots and securely auto-connect to them using the Xfinity app. To auto-connect to secure WiFi hot

Learn how Xfinity Home uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. What is a zone? A zone is an area covered by an individual sensor or detector and given a descriptive name by the technici

Learn how to customize the Home screen on your Xfinity Home touchscreen. What You'll Need Xfinity HomeAccess to your touchscreen Difficulty Easy What does your Home screen look like? If your Home screen looks like one of the below, there are no customizing options. Swipe left or right to move betwee

If your Xfinity TV or Internet isn’t working, use Xfinity Assistant online or in the Xfinity app to troubleshoot the issue. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center. Check for reported outages Check for a

This article details how to access the Netflix app on your X1 TV Box if you subscribe to an Xfinity package that includes Netflix. It also shows how to link your current account. Accessing the Netflix app on Xfinity X1 After subscribing to a Netflix package, access the Netflix app on X1. Your steps

We are excited to announce that we have updated the way we identify our Official Employees in the Xfinity Forum. This update includes a new Official Employee naming convention (changing “Comcast[FIRSTNAME]” to “Xfinity[FIRSTNAME]”), a new Official Employee avatar image and an updated Official Employ

Today we are excited to start “Expert Week” - our weeklong celebration of those unsung heroes of the Xfinity Forum, our Experts. We'll spend this week sharing who they are, highlighting their accomplishments, and giving you information on how you can join the team. Who are our Xfinity Experts? Our X

Our Xfinity Forum Knowledge Base is a collection of vetted information sourced from conversations that started right here in the Xfinity Forum. Knowledge Base articles include information shared by our customers and Experts, as well as, Comcast-approved information. We would like to spend day 4 of o

Our Xfinity Voice security feature, Call Trace, protects you against harassment from another caller, by tracing their number. This information will be available only to law enforcement officials with either a valid subpoena or another valid legal authorization. Learn how to set up Call Trace and pro

Use your Xfinity Home app to manage emergency dispatch contacts. What You Will Need: Xfinity HomeAccess to the Xfinity Home app Difficulty Easy Note: If you’re unable to access the Xfinity Home app call 1-800-xfinity and an agent can help you update your Emergency Verification and Dispatch Contacts.

Manage rules in the Xfinity Home App and use them to help you maximize the value of your Xfinity system. What you'll need Xfinity Home or Xfinity InternetAccess to the Xfinity Home App What's a rule? A rule is a customized command that helps you tailor your Xfinity system by: Notifying you when cert