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Introducing NOW TV

Starting today, Comcast is offering NOW TV a new streaming offering that includes 40+ live channels from A+E Networks, AMC, Hallmark and Warner Bros. Discovery, plus 20+ integrated FAST channels from NBC, Sky and Xumo Play, and a subscription to Peacock Premium at no additional cost. Watch NOW TV at

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Set parental controls with the Xfinity Stream app (Answered)

Learn how to set up parental controls to limit the programs that your child can watch through the Xfinity Stream app. We'll show you how to set up parental controls using the Apple version of the mobile app. The procedures are essentially the same for the Android mobile app, but the steps or screens

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Customize the Home screen on your Xfinity Home Touchscreen (Answered)

Learn how to customize the Home screen on your Xfinity Home touchscreen. What You'll Need Xfinity HomeAccess to your touchscreen Difficulty Easy What does your Home screen look like? If your Home screen looks like one of the below, there are no customizing options. Swipe left or right to move betwee

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How do I cancel my Xfinity Mobile service? (Answered)

Xfinity won't be the same without you! If you really want to cancel your service, here's how. If you want to completely stop your service and aren't transferring your mobile number to another service provider, contact us. If you have questions about cancelling your other Xfinity services, review how

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ANSWERED: How to set the brightness on your X1 TV Box

Learn how to use the Xfinity X1 On-Screen Guide to change the brightness of the Power button and time display lights on the front of your X1 TV Box.Device lights To access Device Settings: Using the remote, press the xfinity button.Use the left arrow or right arrow button to highlight Settings (the

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Xfinity Speed Test — FAQs (Answered)

The Xfinity Speed Test, also known as the Speed to Device Test, is a web-based speed test used to measure your real-time network connection. The test measures the download speed, upload speed, latency and activities that can be supported by the connection to your device. FAQs Where can I find the Xf

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How to bring your own device (BYOD) to NOW Mobile (Answered)

BYOD and update your network to NOW Mobile. Bringing your phone number with you? If you want to keep your current phone number, you can do so when joining NOW Mobile. We accept phone numbers from all carriers. You’ll just need some account details from your previous carrier, including: Your account

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Xfinity WiFi Home Hotspot FAQs (Answered)

Have questions about Xfinity WiFi Home Hotspots? No problem. You can read some of the most common customer questions below. This article focuses on the Xfinity Home hotspot service available free of charge on your Xfinity Gateway. Note: For information on accessing our public Xfinity WiFi hotspot ne

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Upgrade your phone with Xfinity Mobile’s Premium Unlimited service: Elite Upgrade (Answered)

Xfinity Mobile customers with Premium Unlimited service may qualify to upgrade their phones up to two times per year with our Elite Upgrade program. Elite Upgrade eligibility To qualify for an Elite Upgrade, you must: Be enrolled in the Premium Unlimited data option.Elite upgrades are not available

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XRE-00250 - Something is not quite right (Answered)

Learn how to resolve the XRE-00250 error code. Message XRE-00250 is caused by a device being removed from the account. "Something is not quite right. Please chat with us at xfinity.com/chat or give us a call at 1-800-XFINITY.” Common solutions Did you know there’s a simple way to resolve most issues

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Summer of Free presented by Xfinity Rewards

Starting June 28th, Summer of Free presented by Xfinity Rewards, is your chance to enjoy tons of the best shows, movies, fitness programs and more, all for no extra cost. Select programming from premium networks and subscription platforms are part of Summer of Free, including programming from EPIX,

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ANSWERED: How to Login to Your Xfinity Account?

With your Xfinity account, you can manage your payments, customize your WiFi network name and password, troubleshoot your devices and get personalized help whenever you need it. To sign in, use your Xfinity ID (email, mobile, username) on the Xfinity app or in your account. You can also say “my acco

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Expert Week – Expert Stats

Our Experts provide a wealth of knowledge and expertise to the forum. Like the true MVPs they are, we would like to spend day 3 of our Expert Week highlighting some of our team’s collective forum stats. Total New Posts: 19K+ Total Replies: 219K+ Likes Received: 17K+ Authored Marked Accepted Solution

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ANSWERED: How to activate and troubleshoot your Xfinity Pro WiFi Extender

***Updated 5/5/2026*** See steps to help activate or remove your Xfinity Pro WiFi Extender using the Xfinity app. If you have more questions, see the FAQs. Before you begin Download the Xfinity app on the Apple Store or Google Play.Make sure your Xfinity Gateway is not in Bridge Mode.If your 2.4 GHz

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Delete rules in the Xfinity Home app (Answered)

Learn how to use the Xfinity Home app to delete rules in your Xfinity system. Not sure how rules can work for you? Learn more about rules: what they are, what they can do for you, examples and more! What you'll need Xfinity Home or Xfinity InternetAccess to the Xfinity Home app Delete a rule Careful

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ANSWERED: Blocking Robocalls

Robocalls, or spam calls, are quite the hassle. Fortunately, your Xfinity Mobile plan now includes call filtering at no additional cost and if you’re on our current pricing plan and enrolled in the Premium Unlimited data option, you also have added peace of mind with Xfinity Call Guard. With call fi

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ANSWERED: How to restart your Xfinity Gateway

Restart your Xfinity Gateway with the Xfinity app If you rent a gateway, you can use the Xfinity app to restart the gateway. You will need to sign in using your Xfinity ID and password. You can or if you’re on a computer by scanning the below QR code with a mobile device. Many common WiFi connectivi

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ANSWERED: How to protect yourself from fraud?

We’re committed to helping you stay protected Protecting you is one of our top priorities, and we have dedicated significant resources to keeping your account safe and secure. We have multiple layers of security that automatically detect and block hundreds of thousands of cyber events every second a

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E. W. Scripps (Scripps) Programming Agreement Renewed

We’ve renewed our agreement with Scripps to carry its programming, and, at this time, all content has been restored. You should now be able to watch it as you would normally. We know unexpected changes to your TV lineup can be frustrating, and we appreciate your patience as we worked to bring back S

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How do I suspend my Xfinity Mobile service for a military deployment? (Answered)

As an active member of the armed forces, you're eligible to suspend your Xfinity Mobile service for up to 39 months in the event of military deployment or location transfer. There are just two requirements: You must either have received orders to deploy outside the U.S. for more than 90 days or rece

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