Official

Accepted

Unanswered

Advanced Filters

Search Results (314)

Relevance
Selected Relevance
place holder 1

place holder

Articles

12

0

0

Closed

Full voicemail menu for Xfinity Voice (Answered)

This article outlines the Xfinity Voice voicemail menu options you have on your home phone. Managing the Xfinity Voice voicemail phone map Click the voicemail menu to view the available options and their descriptions or dial *99 on your home phone to access voicemail Voicemail main menu options Keyp

Articles

245

0

0

Closed

ANSWERED: How can I stay online during network and power outages?

Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge. During an outage, the Storm-Ready device automatically switches from broadband to cellular 4G LTE

Articles

2K

0

Closed

Pinned

Home Shopping Network (HSN) Shop by Remote Feature Sunset

As of Monday, June 23, 2025, some customers won’t see or be able to use the Shop by Remote pop-up button on HSN. The company is no longer supporting this feature on non-Xfinity X1 TV Boxes. However, it is still available on Xfinity X1 TV Boxes. To get a compatible X1 TV Box, check out Replacing your

Articles

207

0

0

Closed

Pinned

Xfinity Launches New National Video Plans with Simple, All-In Pricing

One Simple Price for the Best Value in Entertainment We are excited to unveil our all-new lineup of national video plans from Xfinity, designed to deliver simplicity, transparency, and unbeatable value. With straightforward pricing, premium X1 features included, expanded DVR storage, and new ways to

Articles

234

0

0

Closed

Pinned

Where to Watch Major League Baseball this Season

When it comes to watching Major League Baseball® (MLB®) this season, Xfinity has all your bases covered. With so many games packed into a season, it’s no surprise there are plenty of ways to watch across local channels, cable TV, and streaming platforms. Here’s a refresher on what you need to know t

Articles

75

0

0

Closed

Pinned

Comcast Previews New Multiview Experience on Xfinity X1

Comcast Previews New Multiview Experience on Xfinity X1, Brings Live Football and Baseball Together on the Same Screen Xfinity has launched an early preview of a new multiview experience on X1, offering sports fans a new way to watch all the excitement of October’s biggest professional sports, footb

Articles

6.3K

12

Closed

Pinned

Xfinity Odds Zone on X1

The best seat in the house just got even better with live odds, betting lines and props from the top sportsbooks all from your TV with Xfinity Odds Zone Xfinity Odds Zone on X1 provides a new way to watch live sports, allowing you to get odds provided by DraftKings and FanDuel on the same screen as

Articles

1.6K

0

0

Closed

Pinned

Xfinity Unveils New Membership Experience Packed with Exclusive Perks and Surprises

Comcast’s Xfinity today announced the launch of Xfinity Membership, a new loyalty experience that brings customers’ favorite rewards together with even more benefits, including epic experiences, everyday perks and special discounts. Designed to make the benefits easier to access and more rewarding t

Articles

2.6K

0

0

Closed

Customize the Home screen on your Xfinity Home Touchscreen (Answered)

Learn how to customize the Home screen on your Xfinity Home touchscreen. What You'll Need Xfinity HomeAccess to your touchscreen Difficulty Easy What does your Home screen look like? If your Home screen looks like one of the below, there are no customizing options. Swipe left or right to move betwee

Articles

82

0

0

Closed

Delete rules in the Xfinity Home app (Answered)

Learn how to use the Xfinity Home app to delete rules in your Xfinity system. Not sure how rules can work for you? Learn more about rules: what they are, what they can do for you, examples and more! What you'll need Xfinity Home or Xfinity InternetAccess to the Xfinity Home app Delete a rule Careful

Articles

58

0

0

Closed

ANSWERED: Troubleshooting TV No Picture, Black or Blue Screen

Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen. Troubleshooting steps Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box.Hand-tighten all cable connections to make sure they're not loose.

Articles

12K

0

0

Closed

Pair and install Xfinity Home motion sensors — Smart Home (Answered)

Set up sensors to keep an eye on home, wherever you are. This article provides step-by-step instructions to pair, install, and test Xfinity Home motion sensors. The setup typically takes a few minutes per sensor. Get a pro to do it! If you subscribe to Xfinity Smart Home, you can reach out to HelloT

Articles

103

0

0

Closed

How to bring your own device (BYOD) to NOW Mobile (Answered)

BYOD and update your network to NOW Mobile. Bringing your phone number with you? If you want to keep your current phone number, you can do so when joining NOW Mobile. We accept phone numbers from all carriers. You’ll just need some account details from your previous carrier, including: Your account

Articles

79

0

0

Closed

Use the Xfinity Voice Call Forwarding feature (Answered)

Forward all incoming calls to another phone number with Advanced Call Forwarding, or forward certain incoming phone numbers with Selective Call Forwarding. How you forward calls depends on your Xfinity Voice subscription — in general, you can use your home phone or go online. Notes: Advanced Call Fo

Articles

216

0

0

Closed

Xfinity WiFi Hotspots app to be retired

To further simplify your mobile app experience, we’re retiring the Xfinity WiFi Hotspots app, which will no longer work starting January 29, 2024. You can now view a map of all available Xfinity WiFi hotspots and securely auto-connect to them using the Xfinity app. To auto-connect to secure WiFi hot

Articles

2K

0

0

Closed

Controlling Works with Xfinity Devices in Xfinity Home (Answered)

Works with Xfinity allows you to control compatible smart home devices directly from the Xfinity Home app. Controlling Works with Xfinity Devices Xfinity supports the primary functions of Works with Xfinity devices. For more information on how to control your devices, see: August LocksCarrier Cor Th

Articles

50

0

0

Closed

Xfinity Voice Technology Upgrade (Answered)

In April 2020, we began upgrading the Internet Protocol Multimedia Subsystem (IMS) infrastructure for our Xfinity Voice technology to improve network redundancy for our residential Voice customers. As a result, you may experience minor changes to your Voice service starting in May 2020.The following

Articles

57

0

0

Closed

THE PLAYERS Championship 2024

Comcast Business announced it has expanded its relationship with the PGA TOUR, becoming a Proud Partner of THE PLAYERS Championship through 2030. THE PLAYERS, featuring the strongest field in golf, is being contested at the Stadium Course at TPC Sawgrass, March 9-12 with 144 players competing for a

Articles

225

0

0

Closed

Equipment Incompatible with Xfinity Voice (Answered)

Most equipment works fine with Xfinity Voice, but there are a few products that do not.The following equipment is known to have a high probability of errors with Xfinity Voice service: Telephones Bang & Olufsen: BeoCom 1Bang & Olufsen: Beocom 2Bang & Olufsen: BeoCom 4Bang & Olufsen: BeoCom 5Bang & O

Articles

48

0

0

forum icon

New to the Community?

Start Here