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Manage your mobile contact number in the Xfinity app (Answered)
***Updated 6/8/2026*** Use the Xfinity app to manage the mobile contact number linked with your Xfinity ID. Add a mobile contact number Your mobile contact number can be added in the Xfinity app. Sign in with your Xfinity ID and password.Tap the Account tab at the bottom of the screen.Tap Account se
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Xfinity Mobile
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THIS HOLIDAY SEASON WITH XFINITY
As we approach the holiday season, retailers may send you emails and texts offering new products and promotions. Cybercriminals use a variety of scams to exploit seasonal messages to compromise your personal and financial information.Ways to help stay safe online this holiday season Verify websites
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Announcements
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Pair and install Xfinity Home motion sensors — Xfinity Smart Home and Shield Select (Answered)
***Updated 8/26/2026*** Learn how to manage your door, window, and motion sensors directly from the Xfinity app. To start, you’ll need to pair and install the sensor using the Xfinity app. For more information, see how to: Pair a door or window sensorPair a motion sensor What you'll need Xfinity Sma
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Home Security & Control
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Adding Works with Xfinity devices to Xfinity Home (Answered)
***Updated 8/24/2026*** Works with Xfinity lets you link compatible smart home devices to your Xfinity Home Security system, so you can control them from the Xfinity Home app. You will need: Xfinity Home Security service.The Xfinity Home app.A compatible device, installed and activated according to
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Home Security & Control
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Xfinity Streaming Channels & Services
Xfinity Streaming Channels & Services Quick Answers How do third-party streaming apps work? General Entertainment Sports Streaming Movies & Purchases Music & Audio Quick Answers What streaming channels and services are available through Xfinity? Streaming channels include Netflix, Hulu, Max, Paramou
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TV
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How do I suspend my Xfinity Mobile service for a military deployment? (Answered)
***Updated 6/17/2026*** As an active member of the armed forces, you're eligible to suspend your Xfinity Mobile service for up to 39 months in the event of military deployment or location transfer. There are just two requirements: You must either have received orders to deploy outside the U.S. for m
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Xfinity Mobile
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How do I cancel my Xfinity Mobile service? (Answered)
***Updated 6/8/2026*** Xfinity won't be the same without you! If you really want to cancel your service, here's how. If you want to completely stop your service and aren't transferring your mobile number to another service provider, contact us. If you have questions about cancelling your other Xfini
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Xfinity Mobile
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How do I trade in my old device with Xfinity Mobile? (Answered)
***Updated 6/15/2026*** When you buy a new device from Xfinity Mobile, you can decide what to do with your old one. If your old device qualifies, you have two choices: Trade it in for a one-time credit on your bill.Get monthly credits for the term of your device payment plan (DPP) with a special off
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Xfinity Mobile
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Welcome to the new Xfinity Forum
You may have noticed that this morning, on May 20th, 2022, we relaunched the Xfinity Forum. In addition to an updated design, this update should simplify the site and make it easier to find the things you are most interested in discussing. Most notably, you will find new spaces for our Xfinity Mobil
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Announcements
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What Makes the Xfinity network a Smart Network?
Internet When we call the Xfinity network smart, we’re not reaching for a buzzword. We mean a network that uses AI, software, and an edge-native design to monitor itself, fix itself, and keep getting better — without tearing up your street to do it. A network that watches and heals itself The intell
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Your Home Network
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Where to Watch Major League Baseball this Season
When it comes to watching Major League Baseball® (MLB®) this season, Xfinity has all your bases covered. With so many games packed into a season, it’s no surprise there are plenty of ways to watch across local channels, cable TV, and streaming platforms. Here’s a refresher on what you need to know t
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Channels and Programming
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How do I set up Shield Select?
Quick answer What is Shield Select? Eligibility & equipment Activation & management Features in detail Troubleshooting & common questions Quick answer: How do I set up Shield Select? Add an Xfinity Internet Package.Add Shield Select and order any additional equipment you may want.Once your internet
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Home Security & Control
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Xfinity Unveils New Membership Experience Packed with Exclusive Perks and Surprises
Comcast’s Xfinity today announced the launch of Xfinity Membership, a new loyalty experience that brings customers’ favorite rewards together with even more benefits, including epic experiences, everyday perks and special discounts. Designed to make the benefits easier to access and more rewarding t
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Announcements
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How to Watch March Madness® From the First Four® to the Final Four®
Entertainment The 2026 NCAA® March Madness® tournament is here and Xfinity has your ticket to watch all the action of the NCAA men’s and women’s championships. With Xfinity TV, you can watch every game and access exclusive features and content that enhance your viewing experience and ensure you won’
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Announcements
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Free Preview of MLS Season Pass from February 22 – March 2 on X1 and the Xfinity Stream App
You’ve Never Seen MLS Like This On January 29th, Comcast and Apple unveiled a new integrated viewing experience for MLS Season Pass just in time for the start of the 2025 season. Full Press Release New for the 2025 season, MLS Season Pass will be available directly to Xfinity customers on X1 and the
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X1
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Xfinity Streaming Apps & Activation
Xfinity Streaming Apps & Activation Learn how to access and use Xfinity streaming services, including setup requirements, device compatibility, troubleshooting guidance, and frequently asked questions. How do I activate streaming apps? How do I watch before my equipment arrives? Troubleshooting acti
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TV
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How to bring your own device (BYOD) to Xfinity Mobile (Answered)
***Updated 6/2/2026*** BYOD means you can use a device you already own with Xfinity Mobile. Instead of buying a new device, you just bring the one you have and update your network to Xfinity Mobile. It’s a simple way to save money and keep using the device you’re comfortable with! Keeping your phone
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Xfinity Mobile
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E. W. Scripps (Scripps) Programming Agreement Renewed
We’ve renewed our agreement with Scripps to carry its programming, and, at this time, all content has been restored. You should now be able to watch it as you would normally. We know unexpected changes to your TV lineup can be frustrating, and we appreciate your patience as we worked to bring back S
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Channels and Programming
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ANSWERED: How to Login to Your Xfinity Account?
***Updated 9/2/2026*** With your Xfinity account, you can manage your payments, customize your WiFi network name and password, troubleshoot your devices and get personalized help whenever you need it. To sign in, use your Xfinity ID (email, mobile, username) on the Xfinity app or in your account. Yo
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My Account
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How to get an Xfinity Home yard sign? (Answered)
***Updated 8/25/2026*** Learn how you can get an Xfinity Home sign for your yard. How to get a yard sign If you are an Xfinity Home Security customer and need a yard sign, you can pick one up at an Xfinity Retail Store free of charge. You can also have the sign shipped to you for a small fee based o
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Home Security & Control
