I have Ultimate TV package. I signed up for TWINS TV through MLB @$99.00 for the year before Xfinity came online with the TWINS channel. Do I get this channel for free with my Xfinity package and can I cancel the MLB package?

I've been trying to watch the Fifa 22 World Cup on the Fox Sports App but whenever I try to watch a game it says this content is not included in your tv package. I want to know how to fix this and add it to my TV Package.

I have had the WORST customer service with Xfinity. On Friday October 25th - I reached out to work with a chat agent to make a payment arrangement to avoid a service disruption, not only did the agent try and upsell me service for a phone line that I do not need/nor can afford it took 45 minutes to

A month or two ago, I noticed that the services page claimed that my upload speed was 200. I was on the Gigabit Extra plan at the time. When doing speed testing I still would only get around 40 for upload.  However my modem at the time was a Motorola MB8600.  This modem is not on the Next

All local channels stopped working on streaming app on roku and on Android phone.... 3 days ago. Reset, Uninstalled and reinstalled and same outcome

Hello - I've encountered the same issue since yesterday.  Disabling the Advance Security didn't work for me.  Is there something else that I can try.  I've been waiting for Comcast to call me.  I can connect using the free wifi but not my personal, secure wifi.   Thank you!

Any email messages that I send with my Comcast.net account are never actually sent. They just sit in the OUTBOX and there doesn't seem to be a way to make them leave there.  Is there a problem with the email server?

I have lived at this house for years now, it was built in early 2000s. We never had a problem with internet at this home when we first got Comcast. (Internet working prior would mean that the house wiring is not too old)About a year ago over the Summer of 2023, Comcast updated their infrastructure w

I received a text from the same source that sends Xfinity codes when signing into my account. However, it seems suspect. The text says "Hi {my first name), it's Xfinity Assistant. To ensure you get the best experience Xfinity proactively monitors the networ. Our tools have identified an issue wit

I'm trying to change my TV package but I cannot online. I see there is a direct message option after posting something.

Hi Everyone,   I need to block the domain googlegroups.com.  Not to confuse it with groups.google.com.  googlegroups.com is a spam address and i keep getting emails from them, despite having MULTIPLE filters to reject them.  Is there a support email address for comcast I can se

We have a new Yamaha receiver, Sony tv, PS4, and a 4k box.  We use the xfinity remote to turn the system on, change channels etc.  After changing inputs on the receiver from cable to PS4 and then going back to cable we get all kinds of various issues. The cable will come back but we canno

My xfinity plan was 300mbps. A competitor was offering fiber to the door internet for $70/month (the competitor has some issues with reliability, but they are alright). I called xfinity to cancel my plan to switch over to the competition. They offered me the 1.2gbps plan for $70/month on a 12 month

I need to speak to a human about downed cable lines.

Every time I log into my email I get a message that it is disabled due to invalid credentials; check my account and try again.  This happens on multiple PCs, all running the latest version of Firefox.  I am accessing the email directly through the browser and not using an email program.   For now, i

There's this box hanging off my telephone pole that looks busted, water can get in it, and it makes an odd noise when the wind blows hard. Given my service line for Xfinity comes out of it I'm assuming it's some type of splitter box or something.  Anyway, I wanted to know if someone should/cou

My bill (cable + internet) went up $60 a month from July 2024 to August 2024 and there were no changes made to my service plan. I need help with eliminating this excessive monthly increase.   Look forward to speaking directly with someone who can help resolve my issue.  Thank you.

According to my account page, I have an ARRIS Group, Inc. TG1682G. Xfinity is testing AQM firmware (supporting DOCSIS-PIE) on more recent modems and found a huge improvement in latency, which is critical for responsive gaming and other interactive apps. Is my modem in this group or do I need an upgr

I have been without phone, internet and cable off and on for 4 days. I was told there is a way to request credit fir extended outages like this but can't find a link in the app to apply . Someone sent a link but it needs to verify me when signing in but it won't generate a code. Anything you can do

How can I recover permanently deleted emails in my comcast.net account