Message "email disabled due to invalid credentials."
Every time I log into my email I get a message that it is disabled due to invalid credentials; check my account and try again. This happens on multiple PCs, all running the latest version of Firefox. I am accessing the email directly through the browser and not using an email program.
For now, it does show email messages, allows me to open them and allows me to reply to them. My fear is I will soon get locked out totally.
So far, answers on this forum have been worthless. I've tried re-typing my saved password into the sign-in page; does not remove the error. I am not "past due" on my bill. I cannot get to live chat - by now, I'd think all agents are already working from home (I manage a help desk; all my agents started at home two weeks ago!).
I need advice before I'm locked out of my email. Thanks.