1 Message
TV Package
I'm trying to change my TV package but I cannot online. I see there is a direct message option after posting something.
1 Message
I'm trying to change my TV package but I cannot online. I see there is a direct message option after posting something.
Official Solution
XfinityAirelle
Official Employee
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2K Messages
6 months ago
@user_bb542d1 Thank you for working with our team to get your TV package changed. We have gone ahead and closed this as resolved. In the event that you need additional assiatance, please author a new post. We hope you have a great weekend and take care. Bye for now!
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XfinityVianney
Official Employee
•
1.7K Messages
6 months ago
Hi, @user_bb542d1
Thank you for reaching out. I'll be glad to help review your plan and make any changes you need. I see you already reached out directly, and I will follow up shortly. Quick note: Please keep in mind that sending an unsolicited direct message violates our community guidelines.
I understand entirely your eagerness to get help, but we ask that you please wait for our reply to your post before reaching out via direct message. This helps us track incoming cases, tickets, and messages. Thanks for your understanding.
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