Our December bill had a lovely Merry Christmas Happy New Year message on it: Price increases. Our Xfinity Package will increase $6. Then the Regional Sports Fee will increase $4.80, and the Broadcast TV Fee $7.15. Add on Fees and Taxes and this is probably about a $30 increase per month. Ridiculous.

Now currently have a rented Xfinity Wireless Gateway - Technicolor CGM4140COM and Gigabit internet plan. I would like to buy my own. I went to the support section of my account and looked up Device Info - Xfinity to see what is compatible and there are only two with built in wi-fi routers - Arris G3

I need to install and Xfi pod in my vacation home, but I'm only able to access my main home account. I can switch between accounts on the older "Xfinity My Account" app but cannot install equipment from it. It wants me to use the newer "Xfinity" app. How can I switch between accounts on the Xfinity

This issue has been plaguing me for quite a long time; even upgraded the modem to a CM2000 yesterday; im getting the promised download speeds but upload speeds appear to be capped at 40mbps. i worked on this issue with multiple technicians but they were unable to solve it. People seem to be having g

I have an Xfinity supplied ARRIS Group, Inc. TG1682G modem/router. Around the second week of May 2022, my DMZ stopped working and it had been working since 2018. And up until May 2022, I was able to set everything up via the 10.0.0.1 address after logging in. But now everything is required to config

Last afternoon (around 4:00 PM PST) my router unexpectedly stopped being able to communicate with my modem (see picture of router ui: https://imgur.com/a/OVzwZu5) But from my desktop, I'm able to connect to both my router and my modem without issue and can connect to the internet if I plug my deskto

Hello, I've moved out and was looking through my options including cancelling my plan or transferring ownership of my account. However, I'm still under contract for 20 more months, so I'd prefer not to cancel to avoid early termination fees. Looking through other questions in these forums, it looks

I am missing several channels from the grid on XFinity Stream. The channels that are there tell me I need to subscribe even though I am a subscriber. I have tried emptying the cache and reinstalling the app. What gives?

I have three indoor cameras: one camera upstairs, two downstairs. To view live video feed from any one or all cameras, all one has to do is pickup my Xfinity TV remote, speak into it the word "camera" and I (or any guest in my house) gains instant access to the last 168 hours of all my activity. Why

I moved my service to another address recently. Service is working fine, but I can't access my account from either PC or my mobile app. In PC (mac), when I chose billing option after I logged in (log in works here actually), it shows infinite black screen. Mobile app says my service is not available

I was on the phone all day yesterday and the day before, trying to get our FLEX box to work . I even drove to the local store and switched out the FLEX box for a new one.... ( the first one was also new) This morning I received 2 phone calls from someone identifying themselves as Xfinity Technical S

After the xFinity Stream app updated overnight, my downloads are now stuck on “Unnamed Device” though I’m still using the same device to which they were initially downloaded. Signing out/signing back in and deleting/reinstalling app have not helped situation. In Settings, no devices are shown as hav

I was surprised over the weekend when I logged into the Xfinity app on my phone and was told "Your home internet is offline". Got home to check my connection and everything looks fine. Can browse the internet, streaming is fine. I can even log into this forum and post this message! So what's going o

We have been experiencing random internet outages for the past couple of weeks. My modem: Motorola SB6121 My router: ASUS RT-AC56U While outages, my router admin page says "Please contact your ISP(Internet Service Provider) to find out the root cause of DHCP failure". And I checked the modem event l

Is there a way to get extra channels (NOT the premium ones). I just want to add National Geographic and NatGeoWild. Is there a way to request these? And how much more would I have to pay per month?

I'm in need of your Service has been interrupted for past due only to applnth e ACP BENEFITS TO GET IT APPLIED TO NEXT MONTH BILL CAN U PLS HELP ME RESTORE MY SERVICE. I MADE An arrangement for the 8th an still no service. address [Edited: "Personal Information"] [Image Removed: "Personal Informatio

My monthly bill for internet increased from $60 per month to $105 a month without a change in service or notice of increase. That's a 75% increase! Would like an explanation. That is a ridiculous amount!

When I try to start Peacock, it goes to a screen with a sad looking cat, "Something went wrong" and a retry button. This has been happening for a couple weeks. This is on an XiD-P. I have two of them and a DVR, the other XiD-P works fine as does the DVR. The only issue I have noticed is just this Pe

I graduated Uni and moved out of my apartment end of May and cancels my Xfinity service. My roommate was staying and so was starting an internet service with XFinity under their name. When I canceled and explained this the person in the phone said the tech/installation guy will pick up the old equip

I signed up for a 2 year contract internet plan that included xFi complete for 1 year. That 1 year has passed, and I would now like to remove xFi complete and use my own modem to avoid the $25 fee associated with xFi complete. Please advise me how I might remove the xFi complete add-on and still mai