I have received an email from "xfview@comcast.net" saying I need to confirm my email address to keep my account.Is this true, or is it SPAM?

Long story short, I will not be recommended anyone to Xfinity prepaid services or Xfinity anything anymore. I have got the runaround for a whole week about a refund that it seems as no one can help me, but they’re willing to take my money and have me to drive a hour and 30 minutes away just to get r

I am a former customer who up until June 4th could access email from 2 of my 3 email accounts. When I try to access these 2 from the Xfinity My Account page, it directs me to reset my password but does not allow me to reset it.  Unfortunately one of these accounts is the primary.  I use t

I have tried sever times over two days with WiFi, without WiFi, incognito, still getting “Sorry, looks like we are having technical difficulties”.

I have a different internet provider now and would like to cancel Xfinity service.

Why is xfinity relying on AI, and not letting customers communicate with the company? I am MUTE so calling even through 711 is nor an option.  I am in recovery from Cancer treatment and can't go to a store.

I received the e-mail that my Wifi evaluation is complete and that I'm eligible for WiFi Boost Pods at no extra cost. Clicking on the redeem my pods link just tells me: Looks like you aren’t eligible for this offer Don’t worry, you can still purchase an xFi Pod to pair with your xFi Gateway. How do

I want to cancel my service, but it is impossible to do so from the website. Can a representative please help me cancel my plan?

For the last two weeks I have not been able to access one of my comcast email accounts. I have three emails with comcast the main account which is fine, my account the one with the issue and my wife's account which is fine as well. When I got these emails back in 2009 the main account was the one th

I am a former Xfinity customer still using my old email accounts. I have one primary and several secondary users. Due to the recent security problems, Xfinity wants me to reset all my passwords. I was able to change the primary account password, but I cannot change any of the secondary users passwor

Persistent problem: We want to make sure it is actually you we are dealing with and not a robot. Why is this verification required? Something about your browser’s behavior has caught our attention. There are various possible explanations for this: You are browsing and clicking at a speed

We just had a brand new Xfinity internet service w/ landline voice installed on Friday last week. The internet is working great. However, I was extremely dissatisfied with the technician for claiming that he "cannot help us in connecting our landline up".  I was annoyed.   The techni

Hello I wanted to know, how to report a specialist who was being really pushy & rude? I also still have the transcript of the conversation.

Xfinity security blocked a domain called adnpbs citing it as suspicious. I’ve culled my privacy report on icloud and cant find the app which was trying to take me there. Anyone see this before.

I recently received an email offer from Xfinity for an iPhone 15 at a discounted rate with trade in of my old iPhone. I contacted Xfinity sales and agreed to a trade in with a monthly payment of $15.00 for the new iPhone 15. After receiving the phone and returning the old phone, I see that there h

I have a strange question... I want to know if it is possible to port a landline number from Xfinity Voice to Xfinity Mobile without a cell phone. I have 2 cell phones / cell numbers with Xfinity Mobile now. The cost is $35 for 2GB shared between 2 lines.  There is no cost for the 2 lines b

I have this issue that others have referenced before where my modem is not getting mid split speeds. I had a tech and they tested the line and its getting the correct speeds 2000 up and 400 down on their test device. They also came out and replaced the line from my house to the street. We tested it

I am on the Superfast plan (800/20). Since the plan change to 800/100 my modem upload speed has been reduced to 10mbps, it actually varies below that speed. My download speed is very good, meets or exceeds my plan.  I know that the software used to change the upload speed had problems and has

Hello! I've been paying a certain every month for internet for a while now and I noticed that next month's bill went up by $29. Is there someone I can reach out to directly to discuss this? I'm guessing that maybe a promotion I was on ran out, and I'd like to see if there's a new one that I can join

My promotion period is ending next month. I would like to move from an Internet + Cable TV + Voice plan to an internet-only plan. When I click on "Change Plan" after logging in to my account, I only get the option to Add services and not to Remove them. Please let me know how I can make a change to