Very complicated. In February we switched from Verizon to Xfinity Mobile. Offered a free Apple Watch. When they issue us the free watch, they forgot to use the Reward Code and we were charged. The only way they said to correct that was to physically return the watch and they would reorder using the

Here is a solution to the random recording problem. Many, many of Xfinity users have random recordings appearing in their Scheduled recordings list. I have had to delete thousands of random recordings and it's very frustrating. The reason it’s happening is that channels we would never watch are labe

I have been having issues with my phones connecting to our pods ever since we got them. It is behaving exactly the same as this other support post that was posted a few months ago: https://forums.xfinity.com/conversations/your-home-network/xfi-pod-issue/6795859182448c7bf16bfca0. Someone stated that

Where do I go on the Xfinity website to give feedback for Xfinity gentleman who came to my home to fix problem?

Billing billing billing

talked ne into a xumo box and it came and is broken Can’t get a live person and the garbage Xfinity asst is useless

My current deal is coming to an end and I would like to extend it.

My door bell camera has low connectivity, how can I increase it?

I need to schedule an appointment to evaluate our wifi coverage in our house. I do nnoit want to speak to someone but would rather a technician come to evaluate. Can I set up an appointment.

Need to talk to a real person at comcast

Hi there, Been recently getting some random bouts of packet loss and seeing my speed go down as low as 40% of plan speed (should be 1.3 gigs down, 45 megs up). There was recently an episode where this lasted for about 5 hours until I did a power cycle on the router, I have an X8 router via comcast.

An issue I previously raised has not been addressed for years and has gotten worse. Whether it is the fault of Comcast or one of your vendors is irrelevant to me. IF I set DVR recordings for only new episodes of Jeopardy, your system records repeats. This has been an issue with channel 1425, the Gam

I’m moving and my roommates would like to keep the current WiFi that is under my account. I would like to transfer my account over to one of my roommates but I can’t find an answer on how to go about doing this.

My rewards page says I have peacock premium thru xfinity, but I don't. Back in 2023, you could not pay the extra any more for the ad free, so I paid for it myself. My wife was sent an email to her offering peacock premium and I contacted peacock and wrote that there is now a way to add just ad free

Yesterday (7 July 2025) I called Xfinity about terrible Internet. I allowed them to do a modem reset, but it hasn’t happened. I have reset my modem twice, but when I call I am caught in a loop of waiting for a modem reset and I can not talk to an agent about anything, not technical support, billing

My service was supposed to end on the 10th.

For the second time in a few weeks, I cannot access my Xfinity email on my mobile devices. (I'm fine on my laptop, and I can access my email via Chrome on my phone--but that is totally inconvenient). The first time access to my email returned after 24 hours or so. This time, nothing. I rebooted my m

During the last month I have had pixelization and sound drops on several channels, including local NBC and CBS as well as Home Sports Network (Astros games). This happens on both recorded and live feeds. I did a system refresh, but it did not help. There have not been any error messages.

I was on with chat assist and a human tech call last night for almost 3 hours. My tv in the bedroom is still not working i want to set up a service tech to come and fix my tv

Hi. For those who may not know about this stuff... I have gotten a few emails in the last few days, which on the surface appear to be from Infinity. but are really not. Things like: You have a new readable voicemail from (530) 885-**** -- PLAY MESSAGE It’s time to update your Xfinity account -- CLIC