U

Visitor

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1 Message

Tuesday, July 8th, 2025 3:06 PM

No live agents

talked ne into a xumo box and it came and is broken   Can’t get a live person and the garbage Xfinity asst is useless 

Official Employee

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2.4K Messages

15 hours ago

 

user_a5e39e, Hi there! Thanks for reaching out and for your patience while waiting for a response. I can understand how important it is to have your Xumo box working correctly. This is definitly not how we want you to feel. You've come to the right team for support. Over social media, we are a dedicated team of experts who are happy to help with getting that box replaced or repaired over social media. To get started, can you tell us what is going on with the Xumo box? Are you getting an error message or an error code?

 

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