I just got a text message stating that we have used over 75% of our data allotment with 5 days left in the month. Looking at my history, we have consistently used $400 to 500 GB of data. In May, that jumped to over 800 GB and this month is approaching 1 TB! We have had no changes in equipment or lif

I cannot send for forward any emails from my iPhone. I have changed the password and also checked outgoing settings and they are correct.

Not fair that a new customer can pay 55$ a month and a loyal customer can't. I'm about to cancel everything and go another route for Internet.

Cannot get into work vpn, restarted modem. Work IT did a tracert and found the hop that is being stopped by xfinity. If connected by my phone hot spot it is no problem.

How do I get a live rep to chat with

I just checked and my download speed is 5.41 Mbps.

I have been trying to activate my Xfinity now gateway for 2 days. The app will not connect. I have tried restarting My phone and uninstalling and reinstalling the app and it still will not connect. My phone is connected to data well enough to make this post, so the problem is with the app. I need he

This should not be so hard. I lost internet due to a storm 4 days ago…breaking the wire at the pole by the street. I have called xfinity over 10 times over the past several days. In each conversation, I gave been given incorrect information. Every agent has told me the technician would be coming but

Why are there no offers for existing customers?

Need to update bank acct info

Why do you have a "Nap Mode" that doesn't even save power? It is really annoying. I have the TV on most of the day. I don't want it to go to sleep or in "Nap Mode." All of the other posts on this are just closed saying we don't support turning it off. Why did you create it in the first place? Did an

This change was made a while back, but I am now frustrated enough to send a message. Please please please get rid of the screen jump/scroll/back&forth-thing that now happens when you paste text into the body of an email. It's superfluous, and does nothing but slow me down when typing emails. Thank y

I'd like to cancel my service since I'm out of the country. My American phone number doesn't work where I am so I can't call customer service. Any help would be appreciated!

Hello Why have there been so many internet outages in our area recently? Last night was the 3rd outage in 3 weeks. What is going on? I am trying to convince my mom to change her phone service from the old copper-wired landline phone to VoIP. This is not helping me convince her.

I received the promised refund for account which was just terminated and also a bill fraudulent for $77.82 . Auto bill was shut off

my email has a cell phone number entered for my 2 phase auth. I need to delete that number. I do not have another number to replace it with. that number is no longer to be used. your system does NOT seem to have any delete function. I only lets me replace it with another number. I do NOT have anothe

Unfortunately, it seems that many of us fell victim to the bait and switch advertising technique regarding the current promotional plan which includes a "free ipad". My first thought was this is just too good to be true but I fell for it. I am currently working on returning my "free" device, getting

When I replaced my modem last month my internet data usage stopped working. I was on with a live Xfinity Assistant last night and they assured me that my new modem was activated and provisioned correctly, yet today nothing has changed with my internet data usage. Other than this everything works fin

What happened to FREE channel 238 Catchy Comedy? I pay $245 per month to Xfinity for basic cable TV and internet. This is outrageous that you remove a FREE channel, one of very few that I watch.

When my problem first started I tired to troubleshoot with the online chat bot. It told me nothing was wrong despite my speed test proving otherwise. So I moved to calling. The automated system stuck me in a loop of restarting my modem and telling me to call back. I tried different tactic and claime