U

Visitor

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1 Message

Friday, July 4th, 2025 7:55 PM

Cable tv

Can you help me with my cable tv? We are not getting all the channels we're paying for.

[Edited: Personal Information]

Official Employee

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1.8K Messages

3 days ago

Hello user_84b2w4 thank you so much for taking the time to reach out here via our Xfinity Forums! We're always happy to help! Are these specific channels that you are no longer getting? What message or code are you seeing when navigating to this channel? Does this happen on the Standard Definition and High Definition versions of the channel? 

 

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