Hey @user_8fp71j, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity account, billing, and services. In order to review available discounts, you would need to visit a local Xfinity Store as discounts are not available in all areas and regions. I would be more than happy to review the current account and services to see if we can help provide any savings.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.
Good afternoon @user_nk8wr8, and thank you for reaching out on our Community Forums today, we hope you are having a wonderful Monday so far! Unfortunately, we don't currently have a senior citizen discount but we have some great promotions available. I understand wanting to save as much money possible on your bill and would be happy to review your account for available offers. To get started, can you please send us a Direct Message with your first and last name along with the service address on the account?
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
Click the "Direct Message chat" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
We look forward to working with you further. :)
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Please help an old senior with his bill I have tried numerous times to get a lower monthly bill and have no one to help me. Other providers are offering deals. I do not want to switch, but maybe forced to. Edit [Customer PII]
Good afternoon @user_mlix7z. I'd be happy to take a look at what promotional offers we have to help save on your bill. If you could send our team a direct message with your full name and full address, we can get started.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDemitrius
Official Employee
•
2K Messages
6 months ago
Hey @user_8fp71j, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity account, billing, and services. In order to review available discounts, you would need to visit a local Xfinity Store as discounts are not available in all areas and regions. I would be more than happy to review the current account and services to see if we can help provide any savings.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.
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0
user_nk8wr8
Visitor
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1 Message
1 month ago
I am 83 years old and I would like to know if there is a senior citizen discount
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user_mlix7z
Visitor
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3 Messages
13 days ago
Please help an old senior with his bill I have tried numerous times to get a lower monthly bill and have no one to help me. Other providers are offering deals. I do not want to switch, but maybe forced to. Edit [Customer PII]
(edited)
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