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Need phone number
I need to talk to an actual person about changing my tv lineup and maybe canceling tv altogether
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Customer Service
There is no software to execute
Blue screen that says Pace loader there is no software to execute
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Non-X1 Service
Were did representatives go
This is. Scam every time I type my problem it won’t post. Brings me out of the page. So whatever. Need representative to speak to. Ridiculous
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Customer Service
Onsite equipment repair
Xfinitiy equipment is not working properly. I NEED ONSITE repair to our service
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Customer Service
Request new Gateway box
I received an email some time ago stating that I can request and updated Gateway box. Who should I contact?
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Customer Service
Intermittent service
Over the last 2 months, I have been getting notices that there is a problem with the local service. It gets fixed and then out again 2 days later. Fixed, then out. Fixed, the out. If nothing else, I deserve a massive credit to my account. I'm having a hard time believing that the service techs are s
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Channels and Programming
Is the xumo box free if you have Internet through Comcast
my question is I just read on Google that if you have your Internet through Comcast, then the xumo service is free. Why am I paying over $100 then. And worse yet I’m paying over $100 for a service I can’t stand. I wish I never switched but I can’t afford $300 for a stupid DVR anymore. That’s ridicul
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Billing
Xfinity streaming App updated and doesn't function on laptop now
Xfinity streaming app updated and does not function on laptop now . screens appear, but system hangs when selections (channels) are selected
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Xfinity Stream App
CHAT WITH A LIVE PERSON
I HAVE A COUPLE QUESTIONS ON MY ACCOUNT. FIRST ONE IS I AM BEING BILLED $20.00 ON MY ACCOUNT FOR NEW SPORTS CHANNEL BUT I DONT HAVE IT. QUESTIO TWO I NEED TO SEE IF I CAN GET MY BILL A LITTLE LOWER ANY NEW PACKAAGES I CAN GET. THE BILL IS GETTING WAY OUT OF CONTROL!
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Billing
Comcast You Have The Worst App and Website I Have Ever Used
Even as I was coming to make this post I had to refresh the page multiple times before I was able to click on the "xfinity app" for the topic I wanted to post about. Seriously, I have never seen such poor performance, broken code, and so much stuff that doesn't work from any ISP let alone company be
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Xfinity App
High rates and poor service
I have both internet and TV service for $174 per month which is really high. I wanted to get T-Mobile internet which is cheaper and better but this Xfinity company is cheating me. Just to keep TV I was told my monthly bill will be $140 . Such a worst company ever and charging customers so much with
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Customer Service
unable to create playlist from DVR recordings
Issue with Xfinity “live” tv guide and “playlist” function. I realize this is a long explanation but please read the entire text. I have put substantial time and effort into trying to give you as much information as possible to resolve this annoying issue. Please update the episode listings for Game
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X1
frozen on one channel
One of my tvs is stuck on one channel . it only responds to volume
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X1
Technical support
3-4 issues with insignia TV. Xfinity remote isn’t linking to tv, my profile is missing, irritating voice over that I cannot seem to get rid of - says everything that shows on each channel. I’m lost trying to figure this out with the written instructions
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X1
Why emails from Google Groups not getting to comcast
I belong to 3 groups that use Google Groups for emails. I suddenly stopped getting their emails in my Xfinity account about 3 weeks ago, and missed some deadlines. I have been on these groups for over 2 years with no issues. Then the emails stopped arriving. They are not in my Spam folder. I have no
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