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Were did representatives go
This is. Scam every time I type my problem it won’t post. Brings me out of the page. So whatever. Need representative to speak to. Ridiculous
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Customer Service
Onsite equipment repair
Xfinitiy equipment is not working properly. I NEED ONSITE repair to our service
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Customer Service
Request new Gateway box
I received an email some time ago stating that I can request and updated Gateway box. Who should I contact?
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Customer Service
Intermittent service
Over the last 2 months, I have been getting notices that there is a problem with the local service. It gets fixed and then out again 2 days later. Fixed, then out. Fixed, the out. If nothing else, I deserve a massive credit to my account. I'm having a hard time believing that the service techs are s
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Channels and Programming
Is the xumo box free if you have Internet through Comcast
my question is I just read on Google that if you have your Internet through Comcast, then the xumo service is free. Why am I paying over $100 then. And worse yet I’m paying over $100 for a service I can’t stand. I wish I never switched but I can’t afford $300 for a stupid DVR anymore. That’s ridicul
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Billing
Xfinity streaming App updated and doesn't function on laptop now
Xfinity streaming app updated and does not function on laptop now . screens appear, but system hangs when selections (channels) are selected
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Xfinity Stream App
CHAT WITH A LIVE PERSON
I HAVE A COUPLE QUESTIONS ON MY ACCOUNT. FIRST ONE IS I AM BEING BILLED $20.00 ON MY ACCOUNT FOR NEW SPORTS CHANNEL BUT I DONT HAVE IT. QUESTIO TWO I NEED TO SEE IF I CAN GET MY BILL A LITTLE LOWER ANY NEW PACKAAGES I CAN GET. THE BILL IS GETTING WAY OUT OF CONTROL!
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Billing
Comcast You Have The Worst App and Website I Have Ever Used
Even as I was coming to make this post I had to refresh the page multiple times before I was able to click on the "xfinity app" for the topic I wanted to post about. Seriously, I have never seen such poor performance, broken code, and so much stuff that doesn't work from any ISP let alone company be
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Xfinity App
High rates and poor service
I have both internet and TV service for $174 per month which is really high. I wanted to get T-Mobile internet which is cheaper and better but this Xfinity company is cheating me. Just to keep TV I was told my monthly bill will be $140 . Such a worst company ever and charging customers so much with
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Customer Service
unable to create playlist from DVR recordings
Issue with Xfinity “live” tv guide and “playlist” function. I realize this is a long explanation but please read the entire text. I have put substantial time and effort into trying to give you as much information as possible to resolve this annoying issue. Please update the episode listings for Game
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X1
frozen on one channel
One of my tvs is stuck on one channel . it only responds to volume
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X1
Technical support
3-4 issues with insignia TV. Xfinity remote isn’t linking to tv, my profile is missing, irritating voice over that I cannot seem to get rid of - says everything that shows on each channel. I’m lost trying to figure this out with the written instructions
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X1
Why emails from Google Groups not getting to comcast
I belong to 3 groups that use Google Groups for emails. I suddenly stopped getting their emails in my Xfinity account about 3 weeks ago, and missed some deadlines. I have been on these groups for over 2 years with no issues. Then the emails stopped arriving. They are not in my Spam folder. I have no
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Scam?
3 days in a row now I’ve gotten a call from a 771 number, I answered once and it immediately hung up. The second time they called I missed it and called back and it said it was Comcast. Is this a real call or a scam call?
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Customer Service
Conduit size and cable type for burying line
I'm doing an electrical upgrade at my home and looking to bury my cable line as well. Can you tell me the appropriate conduit needed (size and type)? Also, can xfinity use fiber to prevent interference with the nearby electrical line? Finally, can cable line be in the same conduit as telephone line?
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Customer Service
Error code XRE-03121
Started getting error code XRE-0321 on a XiD-P about a month ago daily so I swapped the box out at a retail location. The new box has not fixed the error code from happening. I am receiving the error on all stations when it occurs every day at different hours of the day. Restarting the box and syste
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Customer Service