Visitor

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1 Message

Wednesday, July 9th, 2025

There is no software to execute

Blue screen that says Pace loader there is no software to execute

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Expert

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112.1K Messages

20 days ago

That is an unrecoverable error. The box is toast. Get it swapped for a new one.

Official Employee

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309 Messages

19 days ago

Hello @user_pg82ba, Thank you for taking the time out of your day to leave a post. Hope your day is off to a great start. Sorry to hear that you are having issues with your cable box. As @EG stated sounds like you may need another box if there is no software to execute. There are 3 options for getting a new box. You can pick one up at the store, we can ship one to you, or you can have a technician visit to set up to replace the box. 
Thank you @EG

Expert

 • 

112.1K Messages

19 days ago

Quite welcome @XfinityMarshante !

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