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On demand episodes only available in HD, not SD

Earlier this year there was a problem where Season 2, Episode 2 of Snowpiercer (TNT) was only available on demand for free in HD, not SD. It took several weeks to fix this. Now the same problem has occurred again with two shows: Season 5, Episode 18 of Riverdale (CW) and Season 4, Episode 9 of Black

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493

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How to tell when On Demand Titles are expiring?

Recently switched to X1. On my former non-X1 box, if I selected a title that was expiring soon, there was a notation with the expiration date listed along with the title’s Info. Plus, the expiration date was also noted in my Recently Watched queue (now the For You area - I think - on X1). Now, with

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193

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No thumbnail pictures when viewing On demand titles

Cannot see the movie pictures when viewing movie titles while viewing On Demand. It shows a blank gray box. Xfinity streaming

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91

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Where’s my titles

My app doesn’t show all my recorded titles

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8

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TCM Channel

How much extra would it cost to add just TCM to my channel lineup

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923

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TCM Channel Plan

How much for a plan that has TCM?

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165

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Help with OnDemand

Hello Xfinity, I am subscribed to Showtime / Paramount+, however when I request (voice remote) Paramount+ On Demand, it requires me to pay or login. Can you please give me access to the on-demand for paramount+. Thank you [Edited: PII]

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32

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TCM and ID Missing from Networks

Why is TCM On Demand not listed for easy network access anymore? Same question for Investigative Discovery On Demand. Why are most recent networks no longer shown for me?

Question

110

2

Accepted Solution

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TCM channel vanished - TV and app

I have been enjoying the TCM channel through my Sports and entertainment package. However, on Monday the TCM tv channel 33100 disappeared and so did support for the app. I can’t authenticate my account for iPhone, iPad or fire tv cube. The message is just you no longer have this service. I contacted

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5.9K

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Tcm

I saw that all of a sudden TCM was not available. I believe I have the sports and entertainment but I don’t know the channel numbers. What are they?

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131

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TCM Channel

Why on earth would Xfinity place TCM with a Sports channel lineup that charges $10 extra per month. I don't watch Sports. I know this happened a few years ago and I am addressing it now, yet it makes no sense. I actually dropped the pkg last week with few other premiums. My bill keeps increasing and

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10

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TCM disappearance

Why can’t I get an answer as to why TCM disappeared from my programming in Minneapolis without any explanation or notification?

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361

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TCM channel

Why do I have to repeatedly authenticate the TCM channel on Xfinity Stream? I've had the TCM channel for years through Xfinity, now streamed through FireStick, but this has always been a problem even before I switched to Xfinity stream from regular cable. Is there a fix for this?

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373

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Watch TCM Problem

Signed up for TCM and it's working on the TV and streaming live, but Watch TCM hangs up at sign-in. I get the green checkmark splashscreen from Xfinity, but after that the Watch TCM screen attached appears. I had Xfinity folks look into it via chat earlier today, but it's still broken. Any help appr

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367

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TCM

According to channel line up, TCM is in the 140+ starter package. Is that true? I can change to a cheaper package and get TCM. https://www.xfinity.com/learn/channel-lineup?tvonly=1

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1K

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want TCM in my customer package

We have moved to another residence. In the change, TCM seems to have been dropped. Would like its restoration.

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61

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Loss of OnDemand

Over 20 years I’ve purchased hundreds of dollars of movies and tv shows on OnDemand. Last month you upgraded to a new system. If I upgrade to the new system, I’ll lose a few hundred shows on my DVR. If not, I can’t access OnDemand at all. [Edited: "Language"]

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274

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VM-16 error on OnDemand

I can't get OnDemand to work. I keep getting a VM-16 error. And the on-line support is 100% useless. It won't let me connect to an agent without going through troubleshooting - which they already tried and it didn't work.

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19

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NBC ON DEMAND

Why are shows like all the Law and Order, Quantum Leap and all the Chicago shows on demand only HD. I can't watch any of those shows the following day on demand as they are either Peacock, HD, or other pay channels. I have SD. It seems NBC shows are all listed like this as HD the next day on Demand

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382

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Half of Starz titles are locked

Half of the Starz titles are locked when using the STARZ App on the iPhone, Android, and Roku. On the Windows 11 or LG Smart TV I don't locked titles issues. I do pay Starz via Comcast. I really don't want to be told to use the XFINITY Stream when I do pay for the network and the network has your br

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993

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