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Ziply to Xfinity
I am moving to a home that had ziply as their service, but I am transferring my xfinity account to my new home. Do I need anything to make this transaction run smoothly?
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Your Home Network
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Cancel service
I want to cancel service starting in September because I got a better deal for Ziply Fiber.
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Customer Service
I am porting my phone from Ziply Fiber to Xfinity. How do I confirm this?
Portaging home phone # to Xfinity
I ordered home phone service from Xfinity. I received a call this morning claiming that I needed to confirm portaging my phone number. 1) Is this real or a scam? 2) If real, how do I confirm? The AI chat is utterly useless.
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How to switch from Fios phone service to Xfinity cable/modem phone service
We recently switched from Ziply Fiber (previously GTE/Verizon/Frontier) Fios phone service to Xfinity, along with internet and TV. The service tech that came for our installation in hindsight was not familiar with how to switch the phone service over, and simply connected the new modem to our neares
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Home Phone Service & Equipment
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Cancel Internet service.
I need to cancel my Xfinity internet service ASAP. I recently switched to Ziply fiber and I dont want to pay for two ISP's.
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Customer Service
Went on a walk and every service provider is out fixing things.. Except Comcast.. Ziply is even out installing new lines lol
Day 7 of internet outage
We are in Portland Oregon zip code 97223 and have not had internet service for 7 days. Xfinity online states once power is restored cable lines will be fixed. Our power was restored 4 days ago! When will we have internet? I work from home and have lost 5 days of wages. I can’t even call Xfinity and
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@user_rcds01 I think the xfinity crickets are silent too... That said Ziply is out running new cables for their fiber, working over all the down Comcast lines.
Portland January 2024 outage
Why is there no info regarding the outage and why it is taking so long? Is the system going to be exposed as having too many fail points? Nearing one full week of ‘asap’ mantra per resolution. Get out and speak to the problem.
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@Gorgon12345 Don't blame you. I'd go to Ziply in a heartbeat if it was available in my area. With any luck, they'll expand their service territory and I can finally drop Comcast.
High Ping and packet loss
Hoping for some help as I have been unable to get any help from Xfinity recently-chat/bot only wants to reset gateway which doesn't solve my issue. Have been on hold several times but unable to get through to a tech. currently on 175MPS plan. Have a new Arris SB6183 with a Asus AX-88u router. Wired
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Of course! But the problem is that Xfinity only disconnects the device used for work on VPN. Comcast is the ONLY service provider with this problem. I don't have this issue on Ziply nor my TMOBILE hotspot.
VPN connectivity with Xfinity continually dropping!
I have had xfinity for several years and am using a gig speed connection. But lately (in the last 6 months or so), my company's vpn connection keeps dropping. It doesn't matter whether I am wired or wireless, I continue to have the same issues. Some days, it is even worse wired than wireless. I have
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ok wish for safety of the staff. So your station doesn't have power soewhere. Hard to believe tshi general aswer as Ziply is back now and they had the same issues in our neighborhood.
Outage update
Xfinity needs to do better regarding updates to customers. We've have no internet/cable TV service for 2 days now and the update center has either been wrong when service will be restored or just says as soon as possible. This is not good enough!! We are just outside of Breckenridge CO. And the auto
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Too difficult to buy a battery backup
Why do I have to send a message or call support just to but a battery backup for my WiFi extender? Another reason I cannot wait until ziply gets to my neighborhood everything is so difficult with Concast I mean Xfinity
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Customer Service
Unfortunately, nobody in Xfinity could fix it and since I have only had the service for a week I cancelled it. I went back to ziply 2gbps which is only $70 a month so it's much cheaper too. Thanks anyway.
port forwarding disappears everyday
Every single day my port forwarding drop. I have spend hours on the line with customer service who assures me it wont. BUT IT STILL does everyday. My device has a static ip. Port open is 32400. Advanced Security is on. I put the rule in the app every single day. It drops every single day.
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Cancelling the service! Switching to Ziply Fiber! Xfinity, you are the most [Edited: "Inflammatory"]!!! Your inability to restore service after 7 days since power has already been restored in the area is just an evidence to how you fall short of the
Day 7 of internet outage
We are in Portland Oregon zip code 97223 and have not had internet service for 7 days. Xfinity online states once power is restored cable lines will be fixed. Our power was restored 4 days ago! When will we have internet? I work from home and have lost 5 days of wages. I can’t even call Xfinity and
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I just got an S34 and can confirm that I'm still only getting 40mbps upload on my 2gbps/300mbps plan. Ziply fiber has been coming around more often lately which makes me think they may be planning to expand here, so I'll be jumping ship and soon as I
Verify that the Arris S34 supports next-gen (>200mbps) upload in my area
I would like to see if someone from Comcast can confirm that the new Arris S34 modem will work with the newer 200mbps upload speed. Right now I have a Hitron Coda 56 modem that is successfully getting this speed (with overprovisioning it's actually more like 340-350mbps), so I would think that the S
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It’s random times throughout the day. Happens a lot more frequently since the service upgrades that happened mid February. We have all new equipment and had no issues before the service upgrades. Ziply and TDS have put lines in our neighborhood and I
Poor service/lagging
Xfinity was out last month to do an upgrade for faster service. Now daily we have issues and keep getting messages for Xfinity service being down for technical issues. Get it fixed or I’m going with fiber. I work from home and have missed some important meetings due to my internet connection.
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WORST CUSTOMER SERVICE EVER
In 2 separate calls each time the calls last over 2 hours and 15 minutes Then I got ZERO RESOLUTION I will be looking into Ziply but never have I ever needed to be on phone TWICE with customer service for that long to get the end result with absolutely nothing
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Customer Service
I am ready to switch companies if this continues. I haven't gone over the 1229 gig limit yet but this month (January) I could go over the limit. There have been so many comments from so many people but no answers yet. I have Ziply fiber in my area. I
Sudden huge increase in internet data usage
I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?
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@EG Thank you! Yes Comcast is available. We are moving into our parents home. I know they previously had comcast, but recently switched to Ziply. I don't use Ziply so I just want to make sure when I move in next Saturday I will have internet. I alre
Ziply to Xfinity
I am moving to a home that had ziply as their service, but I am transferring my xfinity account to my new home. Do I need anything to make this transaction run smoothly?
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ONLY CONNECTING TO EAST COAST SERVERS
I play a lot of ranked in call of duty. The problem is. I ONLY connect to east coast servers which is weird. I live in seattle which is a server. My location in game says im in everett. So why am I only connecting to servers in Atlanta and other places only in east coast? I do not have this problem
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Your Home Network
I too have cancelled xfinity, going with Ziply Fiber for internet and Fubo + Hulu for live TV. With all that, my bill will be 1/2 of xfinity.
angusblackwylde
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2 years ago
to the conversation:
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H&I Missing from 116 and 1012 in the Seattle Area
What happened to H&I? I was watching it last night and this morning both channels are broadcasting a Spanish station. Did it move, or was it removed? This is one of my primary stations.
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