I am experiencing severe packet loss. I've run numerous speed tests (including the one here for Xfinity) and my speed is great. I've restarted my devices numerous times as well as replace my cable modem to take advantage of the higher speed available. But I am still having packet loss across the net

(Issue solved. View solution below)I’ve been having a packet loss issue for months. I was finally able to have a tech come out and replace cables, which helped my issue, but didn’t solve it. It was unusable before the tech came out. It would fluctuate from 10% to 85% packet loss before the tech came

Hello there! There have been a couple of outages over the past week, and while the speed of my connection seems good, there is significant packet loss which is really messing with the connectivity. I have included a ping log and a pathping. I also see the packet loss when I use the "Test Connectivit

For about a couple of weeks, I've been having a packet loss issue. When I "ping -t www.comcast.net -n 50", I get around 10% loss.  I get the same issue when I ping anywhere else. I thought it's because my modem/router is getting old, so I just purchased a new modem/router and set it up today.

They had an outage last night, and today I found out there is a huge packet loss problem. This is so annoying because the same thing happened last time. I booked a tech twice; the same person came both times and couldn’t fix it or identify the problem. The third guy took 30 minutes and found out the

For the better part of 5 years my internet has had packetloss most of the day making gaming and even streaming impossible at times. Multiple techs and router/modem swaps later it still isnt fixed. One of the techs mentioned about having to check something out on the pole but didnt have the equipment

I am experiencing about 15 -30% packet loss on my connection. I have not had this issue before.   --- google.com ping statistics ---177 packets transmitted, 149 received, 15.8192% packet loss, time 219346msrtt min/avg/max/mdev = 13.373/21.577/36.986/4.172 ms --- yahoo.com ping statistic

Hello I think I may be having a packet loss issue. I keep rubberbanding and dropping connection when playing online games.  I tried the xfinity assistant but it wasn't really helpful.  Is my only option to call and have them send out a technician, then explain the situation to the tech?&n

I’ve been having issues with packet loss in the last few months, I used a PingPlotter app and it says that I’m having packet loss with 2 or 3 servers, I just want to know how can I fix that, cause that issue makes the games unplayable

Everytime I attempt to play COD Vanguard I get packet loss to the point of a disconnect. I will ping fine for awhile and everything will run smoothly, then out of the blue a packet loss and disconnect. I have forwarded ports. I have updated all software and devices. The only game it seems to happen

Experiencing packet loss (20%+) sporadically, usually in the evenings. How do I troubleshoot?

First lets start with I have reset and restarted my modem/router a hundred times. I have replaced every single piece of equipment on my end including my motherboard. It is not on my end. Every 10-15 minutes my internet connection dies and then restarts in about 10 seconds. I reset and manually e

I'm trying to diagnose why my ethernet connection is receiving packet loss and large ping spikes every 30 minutes or so. When playing games or using voip I'll lose connection for about 5-10 seconds. This is starting to get frustrating and I've done every recommended remedy to no avail. This is defin

As of a few days ago, every Xfinity/Comcast connection I have used has had upwards of 15% packet loss at high consistency. I tested the connection via two different modems and routers, at two locations. I tried both locations with wifi, ethernet, and mobile connection. all of which yielded about 15%

Internet is barely usable with intermittent packet loss. https://i.imgur.com/Sv2gARk.png

A storm came through my area and caused at outage, ever since it got "fixed" my internet hasn't been the same. I've tracked up to 21% packet loss spikes on a daily basis. I have a fairly new modem/router and am pretty sure it's coming from the source. How do I go about getting this fixed since it's

I've been having packet loss on any machine i am trying to game on for months. Multiple technicians couldnt find any issue. Field technicians claimed to have found something last week but my problem still persist. I dont wven know if or when they will address the problem. Its no way to contact thes

I have had a technician out to my house 2 times now. They test inside the house and outside by the main box. Both test shows 6 to 10% packet loss and that my latency is too high. Both times they put in a ticket. They show up and spend 2 minutes and then leave. Same results. Still have packet loss. I

Good afternoon, I've been getting packet loss on multiple devices, using both wireless and hard-wired LAN connections. I have replaced all my cables including both CAT6A and RG6, done factory resets, purchased a new router, tried different PCs, rebooted the modem and router etc. I have followed all