Visitor
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2 Messages
lag and packet loss
I’m seeing consistent packet loss and latency instability upstream of my local network in central MA, confirmed with repeatable testing on a wired PC.
• Ping to my gateway (192.168.0.1) is 0% loss, sub-1 ms.
• Ping to 8.8.8.8 shows ~4% packet loss with intermittent timeouts and jitter.
• Traceroute shows normal latency through local and regional Comcast hops in MA and NY, terminating at be-3212-pe12.111eighthave.ny.ibone.comcast.net (111 8th Ave, NYC), followed by a non-responsive hop at the Comcast → Google peering/aggregation point, after which traffic resumes on Google’s network.
This indicates packet loss occurring at or immediately after the Comcast backbone peering handoff at 111 8th Ave, not within my LAN, modem, or premises wiring. This is severely impacting real-time traffic (gaming/voice).
BruceW
Gold Problem Solver
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27K Messages
4 hours ago
Please post the complete traceroute (or tracert) for a path that includes this router. From origin to target, include the statistics (IP address, hostname, RTT, packet loss, etc.) for each hop.
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