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Packet loss

Hi,I've done extensive testing of the ping jitter, and isolated it beyond my equipment. I am getting anywhere from 1-30ms round trip ping from my access point or router, but when I track my ping beyond my router, it has consistent spikes of ping up into the 130ms range.This makes games unplayable.I’

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 • Your Home Network

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Packet Loss

I am having problems with packet loss on my network.  When I plug my laptop straight into the modem I still see anywhere from 20-50% packet loss using https://packetlosstest.com/.  When I contacted customer service they said they would look into it gave me a ticket number then promptly closed the ti

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 • Your Home Network

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Packet loss

Every couple of minutes, I receive packet loss on my pc , Ps4 or any device while gaming. I tried replacing cables, Modem swap, and moving modem to different location. Still receiving packet loss when I test for it. It is really annoying and affects everything from voice chat to gameplay(lag).  Any

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 • Your Home Network

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Packet Loss Issues

I live in an apartment complex and since moving in about 3 years ago, I've had Xfinity 1gb internet and rarely ever had any downtime and never had any significant issues with packet loss, low speed or anything of the nature. About 3-4 weeks ago though I started noticing packet loss. It started out o

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 • Your Home Network

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Intermittent packet loss

I have been having a packet loss issue in my apartment for months, i have tried everything from getting a vpn, replacing my modem, i even got a whole new computer, updated all drivers, use ethernet, use different dns servers, but nothing has worked. The packet loss comes and goes, it will be perfect

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 • Your Home Network

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Packet Loss

I've been dealing with an INTERMITTENT issue regarding loss of connectivity. It will be fine for a few days, and then come back on and off randomly for a few days. Sometimes it is as bad as 30% packet loss. I was attempting to explain this to a support tech who was insisting it was a faulty cable mo

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 • Your Home Network

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Packet Loss

I have been experiencing packet loss that has made playing online games impossible.     I've just moved into a new home (which is new construction), and I am hoping that this issue is not rlated to that.  I've tried what troubleshooting I can on my own.  Reset my modem/router,  i am on a wired conne

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 • Your Home Network

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Packet Loss Arlington, VA

first off, I'd like to just reiterate and reaffirm the true feelings of xfinity's customer base; having comcast as your area's sole internet provider [Edited: "Language"] and their service is bad. Had a technician in my apartment a couple days ago (~not that many units in my building, maybe 12; live

Question

 • Customer Service

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Severe packet loss and connection drops every night

I have been experiencing severe packet loss every night for the past 4 months now. My connection is stable for the rest of the day, but around 8PM-1AM, there will be severe packet loss and connection drops for 2-4 hours. The time that packet loss/drops start to happen is random, but the consistent t

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 • Your Home Network

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Packet loss

Hey everyone, I'm experiencing packet loss when trying to play online. But support is saying that everything is ok. Here is my uotrace log: Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst* Unknown Host * 192.168.0.1 1 1ms 1ms 0% 101 / 101 1ms / 2ms* Unknown Host * 9

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 • Your Home Network

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Gigabit Packet Loss

Been having some packet loss the past week or so and it's really starting to get annoying in my gaming. Valorant is showing constant spikes of packet loss as I'm playing. PingPlotter is showing constant packet loss as well pinging google. Modem stats attached, but seemed fine. Only strange thing to

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 • Your Home Network

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Packet loss onbe-34421-cs02.56marietta.ga.ibone.comcast.net

Hello, I was trying to play some online games and my ping keeps on spiking and I was able to solve that; however, I also thought about packet loss and upon using pingpacket software, I was hitting about 62% packet loss on the marietta georgia comcast server, is there anything that I can do to help t

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 • Your Home Network

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Extreme Packet Loss

For the past year, or at least as long as I've been monitoring, I have been dealing with very intense packet loss which makes playing games, streaming, and talking with friends and family extremely difficult if not impossible. I've run several diagnostics, including turning the modem and router off

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 • Your Home Network

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Constant lag and packet loss

About a month ago I started getting intermittent lag and packet loss.I've already ruled out everything on my end. Running simultaneously pings on my end to various destinations and the router itself for control.I'm seeing constant spikes of 200+ ms and anywhere between 4-11% packet loss over multipl

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 • Your Home Network

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Constant packet loss these last few days.

Crazy high packet loss in any game i've tried to play lately, ran a pingplotter and am seeing high packet loss after hop 5      https://gyazo.com/466e5d3e137055d8ab8b5e6153593bbe

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 • Your Home Network

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Packet Loss between Colorado IBONE Routers

Group, Could you please investigate packet loss between your IBONE routers? I've been seeing packet loss that is causing a poor user expericene for the past 3 weeks. Below are some of the routers that are showing packet loss.  50.248.118.3096.110.38.11896.110.43.24568.86.128.596.110.43.24996.110.38.

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 • Your Home Network

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Packet loss after Gateway swap

Just swapped our older XB6 gateway for an XB7 today (we got the Technicolor version if that matters). Along with that I got rid of my 1st gen Google WiFi mesh and so am no longer running the gateway in Bridge mode.  Only other change was to swap out the cable from the wall and splitter with a

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 • Your Home Network

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Re: Packet Loss

I also need assistance in solving my packet loss issue. I done tests and see that i am lossing packets going out which then creates input lag when I am gaming. How can i get in touch with some assitancec.

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 • Your Home Network

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packet loss

I am also in northern Illinois and have been experience the exact same thing, I see high levels of packet loss to the wan gateway IP address when these issues occur but the signal levels and logs on the cable modem do not reflect an issue.   On demand content via an X1 box is also interrupted

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 • Your Home Network

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Packet Loss

I am in the central indiana area and i’ve been experiencing huge spikes in packet loss. They happen in short bursts about 4-5 times a minute.

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 • Your Home Network

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