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XB6 Gateway Only Has 2 Ethernet Ports
I have a new XB6 Gateway. I need more than 2 ethernet ports. I have been told that you can plug a 5 or 8 port switch into one of the ethernet ports on the back of the XB6. Is there any configuration needed on the Gateway or switch? Does DHCP need to be configured manually? Any Tip
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Your Home Network
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weather apps
What happened to all the weather apps? There all gone.
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X1
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HD 720p XFINITY Home Security Camera RJ45 POE wiring needed
I have a HD 720p XFINITY Home Security Camera connected to the XW3 power supply. The RJ45 connector is damaged and I would like to replace it. Does anyone have the color/pin out wiring available? I tried the following but it did not work. A. white/orange (pin1). B. orange (pin 2). C.&nb
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Devices and Equipment
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Intermittent daily Connectivity issues SB8200
Hello, After dealing with this over several weeks , which included several contact by phone & IM with Xfinity support. I thought I'd try here. The issue seems to occur mainly durring specfic times of day (currently around 9-11am , and again in afternoon from 4-7pm) . The outa
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Your Home Network
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Bill Question
My autopay Xfinity Internet bill is coming up and bill is higher than what was discussed in Xfinity chat support, I did fill out a consent and chat agent said that this deal was successfully applied on January 16. Please correct. If you need screenshots and chat transcripts. I will gladly send.
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Billing
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timeline to return equipment
I submitted for a move and am taking my xfinity modem with me. However, I no longer need the xfinity flex TV box I have and opted to return it. I am unclear if I need to return it within 10 days of the submission I just made (within 10 days of today), or within 10 days of my service ending at my CUR
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Customer Service
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What happened to Comet TV?
I have been watching COMET TV daily and yesterday the replaced it with non-stop COURT TV!! ARE YOU KIDDING ME?? If you are going to replace good sci if with this [Edited: "Language"], I quit! I don’t need to pay for [Edited: "Language"] i wont watch! Local programming and I can ge
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Channels and Programming
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Moca Install with Netgear Modem and Mesh Network (Internet Only)
Hi All, I have a NETGEAR Modem, NETGEAR Nighthawk mesh network. Have Internet only plan. I bought a couple of MOCA 2.5 adapters and a POE filter. Trying to figure out how everything gets setup. Since I am not using Cable TV boxes, can I install the POE filter onto the Cable going into my modem? D
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Your Home Network
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Chromecast Streaming is Not Working
Streaming to a Chromecast device from the Xfinity Stream website or from the Xfinity Stream app on an Android phone is NOT working. The computer or phone will connect to the Chromecast, the Chromecast will display "Xfinity Stream Ready to cast", but the video never plays. If you disconnect fr
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Xfinity Stream Website
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PS5 keeps losing connection
I’ve been fighting connection issues with my PS5 since I signed up with xfinity. I have an XB6 xFi gateway. I’m able to connect to the WiFi, but initially I had trouble connecting to the internet. After setting the DNS to google’s (8.8.8.8 and 8.8.4.4) and assigning it a static IP, I seem to be able
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Your Home Network
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XB7 Firmware Updates / Days & Times? Changeable?
Is there a way to specify the days/times that the modem will take and do an automatic update. There are times when the internet is being used (for streaming for example) and an update caused a full halt and questions from the viewers when the stream was back. It would be nice to say to the mod
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Your Home Network
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HBOMax won't load on 1 of my tv
One of my TV's HBOMax app won't load. This is a recent issue. I tried restarting the box and, when that didn't work, I did a System refresh and that also didn't work. All the other apps load and all the apps, including HBOMax, work on my 2 other TV's. I tried all the other suggested troubleshooting
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X1
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Change hostname in modem.
There was a similar post that has been closed. The solutions offered do not work for me. I can change the name on the xFi app but that doesn't change in the modem. The hostname in the modem is the MAC address. The device is an Iomega NAS. It is using DHCP to obtain its address. When I list con
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Xfinity App
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Adding service to a second home
Good evening. My wife and I have purchase a new home in the same general area as our current home. It is going to several months for us to move between the two houses. We would like to have our Xfinity services available in both houses during the transition and then stop service at the old h
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Customer Service
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Your Xfinity account is already linked to another Peacock account.
Decided to come to the forums in hopes of finding a resolution to my issue. I have called, been called, and done numerous chats with Xfinity and peacock. In the beginning of the month my premium subscription to Peacock magically disappeared and every time I logged into the service it was requ
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Customer Service
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XB8 WPS issue
I got a new XB8 yesterday and when I try and pair my XB8 WPS it only blinks red twice and then returns to white, instead of blinking blue for two minutes to connect. I have reset the router manually and also through the Xfinity app. I got a replacement today, set everything up and it still happens,
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Your Home Network
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Make a change to my plan?
Hi, Do Comcast/Xfinity employees still monitor these forums, or are they user-to-user only? I'd like to make a change or two to my current plan. Thanks, --E.
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Customer Service
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MavTV Addition to Channel Lineup
Is it possible to request that the MavTV channel be added to the channel lineup? They have a lot of good car/truck/motorcycle shows.
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Channels and Programming
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Accessing Peacock Premium on Roku?
I have a TV that is not hooked up to a Comcast box, but is connected to Roku. I want to watch Peacock Premium on it, as I have that service with my X1 box, but it asks me for a username and password. Is there a way to obtain a username and password (even if temporary) based on my X1-included service
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Channels and Programming
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Frequent disconnects and periods of high latency
For the past 2 weeks, I have been having frequent periods where I experience audio dropouts during meetings and delays while working on remote computers. At similar times my router will log a period of high latency. Between 1 and 3 times per day it also reports that the ISP has disconnected. I have
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Your Home Network