Why doesn't this work? "We're flexible This line is on Unlimited right now, and you can switch it to By the Gig as long as you haven't already used more than the available By the Gig shared data amounts." But I cannot switch: "Something isn’t right, so we can't process your change. Wait a few minute

I ordered an iPhone 13 from Xfinity Mobile in May, as an upgrade to my current phone, using a promotion which would provide a $499 discount to be applied over 24 monthly payments. My credit card was charged the first monthly payment and sales tax for the entire purchase. When the package was deliver

I have a setup that sends email through relay=smtp.comcast.net[96.102.167.162]:587, delay=2.9, delays=0.05/0.16/1.4/1.3, dns=2.0.0, status=sent (250 2.0.0 T0aVqdmkQCZlET0aWquxRx mail accepted for delivery)

In the process of installing the new Outlook (which I didn't really want to do, but it happened automatically while restarting my desktop) all my sent items disappeared. They are also gone from the webmail. I didn't ask for this, and I am hoping they can be restored. I'm at less than 50% capacity, a

Just within the last couple of weeks when I open my chrome browser to my homepage (myxfinity.com) or open my xfinity email - chrome is showing the page is "NOT SECURE". I have been using chrome and xfinity for many years and this has never happened before. Is my personal information in danger? I can

I am receiving messages when trying to send/receive emails for my two comcast.net email accounts using MS Outlook 365 on my desktop computer. Emails from other server companies are coming through fine. What do I do to get Comcast to stop blocking my emails to my Outlook. YES, the emails are working

I have two Comcast email accounts on both a Samsung 21 phone and a Samsung Galaxy 7 tablet. One is working fine. At about 2:00 today, the other account said it could not validate the account. I tried the process, but no luck. Attempted to change pw by working with an agent through chat. Can now acce

Some emails from friends in my address book are directed to my Trash folder. Please assist ? Lou

I have not received emails since 9:48am. I am able to send emails to others and they receive the email but I am not receiving any emails. I checked the spam folder and my emails are not there. I have placed an order this morning and tried a password reset for another website. I am logged into the xf

Outgoing email is rejected to this domain, (Yes, I have tried other recipients at this domain) however I can send from gmail. Error message is shown below. It makes no sense to block OUTGOING messages as junk mail. How can I fix this? Reporting-MTA: dns; resqmta-a1p-077435.sys.comcast.net [xx.xxx.xx

I am no longer receiving emails (inbox or spam folder) from [Edited: "Personal Information"]. Several years ago I had a similar issue and found out that sendgrid.net was blocking billing email from [Edited: "Personal Information"]. Does xfinity use a "pre" filter service like sendgrid that I can con

I have been an Xfinity customer for 7+ years. I have heard horror stories prior to becoming a customer; however, I have been pleasantly surprised with both performance and support. That is, until now. I live in the Chicagoland area and starting on around June 16 of 2022 my modem started acquiring a

I cannot send emails through my comcast accounts. (Most of the time.) After days of working on this, including calls with Customer Service reps, I've come to the conclusion that Comcast's SMTP server is blocking my IPv4 address when using a third party email program (eM Client). If I use my laptop w

Each night I exchange emails with a friend. She would rather do emails than text. We have been doing this for several years without issues. During the last month or so I am encountering an issue where after exchanging several email by replying back and forth, my replies are bounced back stating a fa

Hi, This is a bit of a long standing issue: - I use Comcast's SMTP for my personal email - I use an SMTP relay to send said personal email - Sometimes, I have more email to send (50-100) - When that happens, Xfinity's/comcast triggers some automatic response which flags my account and deactivates th

This is an email issue. I have two cable providers (Spectrum/Charter and Xfinity/Comcast) in different locations. At my Charter location I can add my Comcast addresses and my Charter addresses to Outlook, and they can successfully send and receive to and from each other. At my Comcast location I can

Hi - I was looking for an email that I sent in August and just noticed that all of the emails in my sent items are gone prior to 9/3. This has never happened before and I have my outlook configured to keep messages on the server. Is anyone else experiencing this with their emails ?

Hey! Trying to set up my new comcast email on my existing Thunderbird. I am using Win 10, Thunderbird 102.2.1. I found this page: https://www.xfinity.com/support/articles/setting-up-thunderbird? But the settings given do not work, alas. When I use the recommended settings, I get this error message:

I have Outlook and last week my POP 3 email downloads stopped, except for a spontaneous burst on Sunday morning. I'm still able to send emails as before. Did Comcast drop POP 3 email access?

It seems that all incoming email is going into spam. This just started overnight on all of our Comcast accounts. Any known issues?