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When I configure my Outlook client for my personal domain name like [Edited: "Personal Information"] email address ( not rated xxx of course ) I configure the outgoing mailserver to smtp.comcast.net w/ 587 or 465 SSL / StartTSL etc and check off use

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3 years ago

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Cannot use smtp.comcast.net as an outgoing mailserver for my private domain

I'm trying to use Comcast's SMTP server to send out my private domain email. I am assuming that if I can log into the Xfinity website and view my Comcast Webmail I should be able to use my Outlook Client to send email authenticated by that same username/password. Email configuration setup is correct

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@BruceW​ Interestingly this is now not enough. I have my own MB8600 modem and Linksys WRT3200acm router with Google DNS specified. Even with this one, comcast uses the IPV6 DNS route to bounce IPV4 DNS requests to localhost (192.168.1.1) and insets i

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DNS hijacking

Why is xfinity blocking me from using the internet when i change to certain dns servers such as alternate-dns or adguard. I researched and came across an article from around 2009 that mentioned something about opting out of their “domain helper”. Ive searched everything and read every policy on xfin

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PR150BNM ethernet port

Could someone point me to the manual that describes how to configure the PR150BNM's ethernet port?

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@user_17ae3b​ have you tried changing the DNS list so that you can confirm it is not a DNS server issue. try using 8.8.8.8 primary 8.8.4.4 secondary those are the DNS servers that Google has open for public use.

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4 years ago

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Not able to access Teams, https://portal.office.com/, and https://www.linkedin.com/

I have Xfinity Internet service for my home WiFi. The cable modem (Arris tg1682g) seems to be blocking a few websites as shown below. I am pretty sure that it is not my computer because I can access these websites fine when connecting to a hotspot on my cell phone. I can successfully access other we

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How do I change my Gateway's IP address? (WAN IP that is automatically configured)

Through the xfinity app I have tried changing my WAN IP but the app says it is automatically configured. I have turned it off and back on, I have tried renew and release on windows, and the only way I can change it is a VPN. If anyone could help that would be great.

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which ethernet ports to use on xb7 router

Hello, I'm new to the forum. I have an XB7 router and would like to know how to configure it and which ports to use to support two ethernet CAT5 cables from two WIN10 computers, such that both computers are on the same "network". Currently the CAT5 cables are plugged into different ports and everyth

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what is the tech help phone number; my wifi was not configure the way i wanted it

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How do I separate my 2.4 and 5GHz network

I DON'T WANT THE ROUTER TO DO IT FOR ME. I want to manage my own 2.4 and 5GHz networks. I don't care if the router thinks it can manage my network better. I want them separate for very specific reasons. How do I break the networks apart. I used to be able to do it, now after a reset, I can't seem to

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Where do I find the WPA key

Trying to configure internet on our ps3 and need the WPA key. Where do I find this?

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Domain Name for Printer installation

How do I find out the DNS domain name for installation of my Samsung printer? I can get the DNS address from login to the online gateway address, but I can't find the actual DNS domain name listed there. Is it comcast.net? Thanks.

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Storm ready equipment is installed and configured, but not kicking in.

I purchased the storm ready equipment to have wifi in case of an outage. It's installed and configured. In the Xfinity app it shows strong signal (wifi and cellular) and battery fully charged 100%. If I look at my connected devices in the App, some are connected thru the gateway, some are connected

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I was doing some research, i noticed all my browsers were configured to use a proxy by default, each browser i looked at had the same proxy setting. Enable Dns over https and use provider Cloudfare as the default, did anyone else notice that, i am cu

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DSN Server problem

from time to time i'll click a link to a website & i get an error about the dsn server and within a min or so the site comes on and sonetimes it doesn't, anyone else having this problem? just curious, if so is there a solution to this?

Question

@d0gg​ Nope. The gateway devices no longer act as DNS forwarders / DNS relays either. They lock you in to using their DNS...

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4 years ago

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Not able to access Teams, https://portal.office.com/, and https://www.linkedin.com/

I have Xfinity Internet service for my home WiFi. The cable modem (Arris tg1682g) seems to be blocking a few websites as shown below. I am pretty sure that it is not my computer because I can access these websites fine when connecting to a hotspot on my cell phone. I can successfully access other we

Question

Hello @user_67e520! This link explains how to configure Outlook 365 for Xfinity email.

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how can I add a office365 outlook email to comcast email account?

I want to add my office365 email account to my comcast email account so I only have to look in one place for my work and personal emails but it won't accept my outlook account?

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@user_yw8z5o​ I'm not seeing that Xfinity DNS (75.75.75.75 anyway) is blocking access to your DNS.  At least I can query their servers using Xfinity's.  Maybe there is some other cloud edge issue. Something to try since you got a Netgear

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My Own Email/Web Site Server Is Blocked By xFinity

Got a strange one - I have a web site and email addresses at Playatech.com served in the cloud, and a week or so ago my Mac Mail, Safari, and Chrome stopped accessing them with time-out errors, but only on my home network. Same problem on other devices, but no problem accessing site/email from cellu

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Port Forwarding

I need to configure Port Forwarding on my gateway but my gateway does not appear on my Xfinity App.

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I use an Arris cable modem that I own. Can I not choose a DNS server of my own on it? Also, if I set my choice of the DNS server on my router that is bridged to the cable modem, will the DNS lookups still go through Comcast servers?

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Unable to ping

I do not have any difficulty to load websites, search with Google, and use the internet to stream video. However, I am unable to ping any DNS servers, including the primary and secondary DNS servers shown in my router. Those are 75.75.75.75 and 75.75.75.76. Neither can I ping Google DNS at 8.8.8.8.

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If your on xbox go test nat type and it will configure the XB8 modem to the xbox

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NAT Type and UPNP

so, I have an Xbox. I have a xb8 router and our internet is great. however, my NAT type keeps fluctuating between open and moderate making gaming laggy and disconnecting me from online games constantly. I reset the Xbox. I reset the router. I have run internet tests. Nothing is working. My internet

Question

I changed the DNS to Google Public DNS in Chrome and the .mil sites loaded without an issue. Received no help/guidance from Xfinity Support.  

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Military Websites

In the past, military websites [.mil (i.e: tricare.mil or Yellow ribbon.mil)] have worked on my home Internet (Xfinity gateway). I was out of the country for about a year and came back in August. I am unable to access any of the .mil websites while on Xfinity. I am still able to access these sites o

Question

Hello and hope you are doing well! I am glad to hear you were able to get in by changing DNS servers, avi_83. That is certainly odd if you were unable to get in with the normal XFINITY DNS as I am able to. To be sure, 75.75.75.75 and 75.75.76.76 are

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Issue with DNS server?

Wondering if anyone else is having an issue with certain websites not working? In the Bay Area - here are my tracert results for catharsisonlinetraining.com 1 1 ms 1 ms 1 ms 192.168.86.1 2 12 ms 12 ms 12 ms 96.120.91.193 3 14 ms 10 ms 12 ms be-304-1323-rur01.sanjose.ca.sfba.comcast.net [24.124.158.1

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