Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (2.3K)
@XfinityRay If it's the same problem I ran into it's a DNS server issue apparently. I changed the DNS server in my Chrome settings from the ISP's server to Google's DNS server and the problem went away.
Xfinity Stream STILL doesn't work for Chrome browser
It's been years - how is this still an issue? Xfinity Stream won't work for the most preferred browser in the world, Google Chrome. Yes, I've cleared cache and cookies, verified Chrome is up to date, restarted my computer, tried a different computer, been to a different location with a different mod
Question
Closed
netgear
xfinity app says I have to contact you to configure netgear wifi router
Question
•
Customer Service
When I configure my Outlook client for my personal domain name like [Edited: "Personal Information"] email address ( not rated xxx of course ) I configure the outgoing mailserver to smtp.comcast.net w/ 587 or 465 SSL / StartTSL etc and check off use
Cannot use smtp.comcast.net as an outgoing mailserver for my private domain
I'm trying to use Comcast's SMTP server to send out my private domain email. I am assuming that if I can log into the Xfinity website and view my Comcast Webmail I should be able to use my Outlook Client to send email authenticated by that same username/password. Email configuration setup is correct
Question
@BruceW Interestingly this is now not enough. I have my own MB8600 modem and Linksys WRT3200acm router with Google DNS specified. Even with this one, comcast uses the IPV6 DNS route to bounce IPV4 DNS requests to localhost (192.168.1.1) and insets i
DNS hijacking
Why is xfinity blocking me from using the internet when i change to certain dns servers such as alternate-dns or adguard. I researched and came across an article from around 2009 that mentioned something about opting out of their “domain helper”. Ive searched everything and read every policy on xfin
Question
Closed
PR150BNM ethernet port
Could someone point me to the manual that describes how to configure the PR150BNM's ethernet port?
Question
•
Non-X1 Service
@user_17ae3b have you tried changing the DNS list so that you can confirm it is not a DNS server issue. try using 8.8.8.8 primary 8.8.4.4 secondary those are the DNS servers that Google has open for public use.
Not able to access Teams, https://portal.office.com/, and https://www.linkedin.com/
I have Xfinity Internet service for my home WiFi. The cable modem (Arris tg1682g) seems to be blocking a few websites as shown below. I am pretty sure that it is not my computer because I can access these websites fine when connecting to a hotspot on my cell phone. I can successfully access other we
Question
Accepted Solution
Closed
which ethernet ports to use on xb7 router
Hello, I'm new to the forum. I have an XB7 router and would like to know how to configure it and which ports to use to support two ethernet CAT5 cables from two WIN10 computers, such that both computers are on the same "network". Currently the CAT5 cables are plugged into different ports and everyth
Question
•
Your Home Network
Closed
How do I change my Gateway's IP address? (WAN IP that is automatically configured)
Through the xfinity app I have tried changing my WAN IP but the app says it is automatically configured. I have turned it off and back on, I have tried renew and release on windows, and the only way I can change it is a VPN. If anyone could help that would be great.
Question
•
Your Home Network
what is the tech help phone number; my wifi was not configure the way i wanted it
How do I separate my 2.4 and 5GHz network
I DON'T WANT THE ROUTER TO DO IT FOR ME. I want to manage my own 2.4 and 5GHz networks. I don't care if the router thinks it can manage my network better. I want them separate for very specific reasons. How do I break the networks apart. I used to be able to do it, now after a reset, I can't seem to
Question
Closed
Where do I find the WPA key
Trying to configure internet on our ps3 and need the WPA key. Where do I find this?
Question
•
Your Home Network
Closed
Domain Name for Printer installation
How do I find out the DNS domain name for installation of my Samsung printer? I can get the DNS address from login to the online gateway address, but I can't find the actual DNS domain name listed there. Is it comcast.net? Thanks.
Question
•
Your Home Network
I was doing some research, i noticed all my browsers were configured to use a proxy by default, each browser i looked at had the same proxy setting. Enable Dns over https and use provider Cloudfare as the default, did anyone else notice that, i am cu
DSN Server problem
from time to time i'll click a link to a website & i get an error about the dsn server and within a min or so the site comes on and sonetimes it doesn't, anyone else having this problem? just curious, if so is there a solution to this?
Question
Closed
Storm ready equipment is installed and configured, but not kicking in.
I purchased the storm ready equipment to have wifi in case of an outage. It's installed and configured. In the Xfinity app it shows strong signal (wifi and cellular) and battery fully charged 100%. If I look at my connected devices in the App, some are connected thru the gateway, some are connected
Question
•
Your Home Network
Hello @user_67e520! This link explains how to configure Outlook 365 for Xfinity email.
how can I add a office365 outlook email to comcast email account?
I want to add my office365 email account to my comcast email account so I only have to look in one place for my work and personal emails but it won't accept my outlook account?
Question
@d0gg Nope. The gateway devices no longer act as DNS forwarders / DNS relays either. They lock you in to using their DNS...
Not able to access Teams, https://portal.office.com/, and https://www.linkedin.com/
I have Xfinity Internet service for my home WiFi. The cable modem (Arris tg1682g) seems to be blocking a few websites as shown below. I am pretty sure that it is not my computer because I can access these websites fine when connecting to a hotspot on my cell phone. I can successfully access other we
Question
Hello @user_7gh44g! Thank you for reaching out via our Xfinity forums! I certainly understand the importance of having the flexibility to utilize your preferred DNS servers. Currently, DNS settings are locked on our gateways to support integrated net
DNS settings in Admin login
I need to understand why the ability to change DNS settings, for someone who is an IT professional, has been turned off. Got new modem because previous modem (only lasted a year) all the sudden had port issues. Go to direct my DNS to my DNS provider and find out that the service has been locked down
Question
If your on xbox go test nat type and it will configure the XB8 modem to the xbox
NAT Type and UPNP
so, I have an Xbox. I have a xb8 router and our internet is great. however, my NAT type keeps fluctuating between open and moderate making gaming laggy and disconnecting me from online games constantly. I reset the Xbox. I reset the router. I have run internet tests. Nothing is working. My internet
Question
@user_yw8z5o I'm not seeing that Xfinity DNS (75.75.75.75 anyway) is blocking access to your DNS. At least I can query their servers using Xfinity's. Maybe there is some other cloud edge issue. Something to try since you got a Netgear
My Own Email/Web Site Server Is Blocked By xFinity
Got a strange one - I have a web site and email addresses at Playatech.com served in the cloud, and a week or so ago my Mac Mail, Safari, and Chrome stopped accessing them with time-out errors, but only on my home network. Same problem on other devices, but no problem accessing site/email from cellu
Question
And to expand: Comcast gateways not only do not let you alter the DNS servers, they intercept all DNS requests and route them to the Comcast servers. Even changing the DNS on a device will not work.
Andyross
commented
6 years ago
to the conversation:
0
0
DNS requests appear to be intercepted
In testing a DNS issue, I appear to have discovered that my DNS requests are being intercepted. When I query a DNS server that is an authority (confirmed by performing the query with another internet provider and also confirmed by a friend who is also on Xfinity), I'm receiving a response that the a
Question