Visitor
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1 Message
NAT Type and UPNP
so, I have an Xbox. I have a xb8 router and our internet is great. however, my NAT type keeps fluctuating between open and moderate making gaming laggy and disconnecting me from online games constantly. I reset the Xbox. I reset the router. I have run internet tests. Nothing is working. My internet settings are fine. not sure what else to do. I cannot get in touch with an agent on the phone either.
user_0473ym
Visitor
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1 Message
2 days ago
We're having the same problem. Took an old TV box to get replaced, they offered a new XB8. Took it home, replaced it, and now any multiplayer game lags and stutters like crazy. I didn't have this problem before with the old modem, but I already sent that one to the Xfinity store. The connection speed is worse as well. Everything else works fine, it just hates my playstation in particular.
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XfinityShawn
Official Employee
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1.9K Messages
3 hours ago
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