I purchased a backup battery through Xfinity for power outages so I could make and receive calls. My electricity was out yesterday but the phone did not work. Called for assistance but the customer representative couldn't help me because the power was back on and he said the battery was charged. I h

Can someone tell me if Xfinity Stream supports Windows 11 and Microsoft Edge? I got a new laptop and it has both. I need to know before I install Chrome. Thanks!

Has Xfinity come up with a fix for the stream app that stopped working on Samsung tablets last month?

Getting great 2160p picture though from Gateway xFi modem. Why isn't the xi6 flex box also passing high resolution audio? I recently switched from a coax set top box feeding optical Dolby 5.1 into my Yamaha receiver. This set-up was fine for many years, but wanting to upgrade to 4K UHD with Optoma p

Does anybody know how long store pick up takes? I got the confirmation email about my order but it’s been several hours and nothing else. I also got a text saying it would be ready for pick up soon but nothing else. any help is appreciated

Can someone please assist me in transferring my Xfinity Account to my roommate. Thanks.

I submitted for a move and am taking my xfinity modem with me. However, I no longer need the xfinity flex TV box I have and opted to return it. I am unclear if I need to return it within 10 days of the submission I just made (within 10 days of today), or within 10 days of my service ending at my CUR

I called Comcast April 26, 2023 and spoke with a rep to cancel my TV service since I don't watch in any more. The rep said she would submit my order and that I would receive a call from Xfinity on May 3 at 7 pm about promotional discounts for internet-only service . I never received a call. I receiv

I'm a current Xfinity customer trying to transfer my Internet service to a new address a few weeks from now but can't enter the unit number at the address I'll be moving to, even though others at the same address can be selected, via the interface at https://www.xfinity.com/learn/moving. Whenever I

Getting error code SDI 0001 on xfinity stream app

My wife was sent a collections bill for $140 despite us resolving any open balance. On top of that, the company still owes us $240 at least for a phone account we were fraudulently charged for for six months. If we cannot resolve this, we are reporting to the FCC or FTC.

Been having this problem for about two weeks now, the xFi app is showing a few unknown devices connected and in their device details it shows them having a MoCA connection vs a normal WiFi connection, called support and he wasnt much help, just had me pause the devices and change my PW, anyone know

How do I get help with seeing if Xfinity will do branch trimming around wires. The tree is not in my yard but it affects the wires to my house.

I've restarted the satellite box multiple times as well as restarting the main box first. No luck. Kinda gave up and bought a fire tv stick figuring I'd use the Xfinity app. That doesn't work either. Says I have to be on my home wifi (of course I am on my home wifi)

I keep getting the following error message / page when I try to sign into my mobile account: Are you the primary account holder? Only the primary Xfinity account holder for your household can log in to Xfinity Mobile at this time. If you are the primary account holder, please verify your credentials

80ms ping times during evening/night hours. The issue is affecting a large number of customers. ‎CR088164313: High ping time on Seattle area node 24.124.128.162 during evening/night hours. | Xfinity Community Forum https://www.reddit.com/r/Comcast_Xfinity/comments/1365tgz/still_having_latency_issues

I'm looking for a Flyers remote skin. I went to the local xfinity store ans they said they heard you can get it online. I can't find it. Any thoughts?

I would like to get contact information for the department that can provide me with a detailed billing statement of my account. My account shows one thing (which is obviously incorrect), and live chat agents each give me different information that keeps changing. Please provide me with contact detai

Trying to get service at address, showing not available but all of my neighbors have service available. What do I do?

My bill (cable + internet) went up $60 a month from July 2024 to August 2024 and there were no changes made to my service plan. I need help with eliminating this excessive monthly increase. Look forward to speaking directly with someone who can help resolve my issue. Thank you.