Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (551.6K)
Hello @user_295guq. Thanks for reaching out on our Community Forum. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. You can still favorite Sports teams on the TV experie
Favorite Channels Option?
Just wondering why you took away the ability to only view my Favorite Channels… it is ridiculous that I have to scroll through hundreds of channels just to get to the one or two that I actually watch. The Xfinity apps are becoming so disappointing.
Question
Heinrichs16 With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience
Updated Xfinity Stream Missing Lots of Old Features :(
My Xfinity Stream app just updated today and I am really missing some of the old features… 1. When watching recorded episodes you can only fast forward in 10 second increments instead of 30 seconds like before. 2. Before if I was watching a show, I could make the video smaller and still utilize othe
Question
for those like me who will be looking for an alternative to Xfinity, use the TVGuide App. You will find it has information for your region. You can save favorite channels and the guide is very much like the old Xfinity guide.
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
Question
Newly Updated Xfinity Stream App is Awful
I have only been using the new app for five minutes, and I am already very disappointed with several missing features and design changes: No Bulk or Swipe Delete: Users can no longer swipe to delete or bulk delete recordings. Having to open each recording and delete them one by one is tedious. Missi
Question
•
Xfinity Stream Website
LG Smart TV here. Not only are there no favorites anymore (TERRIBLE decision), but trying to get to my saved shows is a nightmare. Something that was 2 or 3 clicks is now around 6 or 7. And then it's almost impossible to delete them after I've watche
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
Question
I agree with the complaints, this new update to the streaming app is terrible. Please, bring back the old app!
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
Question
user_gecc3d With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience
Recent upgrade
I’ve been designing and implementing GUI applications for 40+ years and your new app UI is HORRIBLE!!!! Take five dollars and buy a [Edited: "Profanity"] clue!!!
Question
Hello @user_0jvumi, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. You can find all compatible modems here: Find other modems that work with Xfinity services and then scroll d
Cable Modem Upgrade
Recently, when I logged onto Amazon.com, a pop-up message told me that my device (a DOCSIS 3.0 Cable Modem) is no longer supported. I MUST get a device that is compatible. (I presume that this would be a DOCSIS 3.1 Cable Modem.) The next day, XFinity sent me an E-mail message, informing me that I mu
Question
We'd be happy to help order your back up battery for Xfinity Pro. user_3dnud1. Please send us a Direct Message. On a Desktop: Make sure you’re logged into the forums.Click the Direct Message icon in the top-right corner of the page.Click the Ne
How do I order a backup battery for a wifi extender
How do I order a backup battery for a wifi extender
Question
Hello @jillzo, and thank you for reaching out here on our Xfinity Community forums. We understand how frustrating this transition has been, especially after using your Comcast email for decades and being comfortable with the previous experience.Unfor
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
Question
Steaming not working
Is anyone else having trouble with the streaming tonight? Online on windows computer and multiple tv’s.
Question
•
Xfinity Stream Website
It’s worse than a beta version. Just try it and see how much you don’t like or want it
Can we please have the old app back???
Maybe add it back to the Apple App Store under another name so customers have a choice? Other posts have already listed half a dozen omissions from the new app that make it almost useless to me. There was nothing wrong with the old app! Why replace it with something inferior?
Question
Howdy user_uswfqb 👋 Thanks for stopping by the community, and you're in the right spot for help! I know exactly how impairing it is to be dealing with my internet and TV services being unreliable, much less for the amount of time you've been experie
Internet and cable in and out
Tighten cables, restart modem, restart power what is going on this has been happening for five days. I'm so tired of it
Question
Hi @jvarnell! Thanks for reaching out on our Xfinity Community forums! We completely understand your frustration, especially when changes to the Xfinity Stream app affect features you've come to enjoy and rely on. We know how disappointing th
Unable to see scheduled recording with new streaming app (version 9.0.0
I’m not able to see my scheduled recordings anymore with streaming app version 9.0.0. Previous versions I was able to see scheduled recordings under the recordings tab. Now with new version it is removed.
Question
Account authorization
I log into the app and it says unauthorized user even though I created the account, I’ve deleted the app and redownloaded it 2 or 3 times even used my other phones to log in and still same problem
Question
•
Plan
Phone and Trade in
I was wondering If i have Coverge on my Iphone 15 and there’s a crack on the back glass can i still trade it in?
Question
•
Devices
The other annoying problem is you can’t click on the tv show in the channel lineup and get the summary of the show so you can decide if you want to watch it. When you click on the show, no matter if it is the current show or one in the next hour, it
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
Question
The new app is awful! Can’t filter by HD or favorite channels, can’t check upcoming scheduled recordings, can’t search for a channel by number…and much more…that’s just the start
New Xfinity Stream app is horrible
Please fix the xfinity stream app. The new update is horrible. Everything is worse. I don’t know where to begin. Bring back the mini-guide feature, make it easier to access recent channels, show the program and teams that are actually playing on the channel, etc. It’s so much harder to navigate effi
Question

PLEASE revert to the previous app version until you've resolved all of these new "features". This is so frustrating.
user_at27qd
commented
9 hours ago
to the conversation:
0
0
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
Question