I've had a horrible experience with Xfinity Wifi installation and a utter lack of communcation. I moved into a brand new build apartment last week. Orginally, the wifi installation was supposed to be on Friday (8/7). The technician shows up and say up and determined that the unit requires a new line

I need my internet cable buried. They came out and only buried part of it

I need help rescheduling my installation appointment. The Xfinity scheduling system is showing Wednesday, August 19, 2026, 10:00 AM–12:00 PM as available. When I select that time and confirm, however, Xfinity changes the appointment to a different time—sometimes three hours later—or to a different d

Can't ever talk to anyone when you move to try and get everything up and going to much of a head ache talking to an automated system that doesn't even read back ur account numbers correctly when u type them in im going to switch to a new internet.. injust baid my bill which I obviously can't use the

I have a daughter who is in college about 2 hours from our home. She doesn't watch television much but I would like to give her the option to be able to watch it. to relax. Am i able to share my Xfinity stream password with her? We currently are paying for Xfinity internet at her apartment. I dont t

Your company was here in are park working on a issue unsure what it was. When they were done we had no service. Called was on the phone about 2 hours unsolved. Asked over 15 different times for a real person never got one then told they be out today between 330 and 5 pm now received a email that it'

I am not an Xfinity customer at my current address. I do have an account with another property. However, I have called and reported a low hanging, Dangerous or Downed Wire cascading across my driveway for a month now. Delivery vans cannot get into my driveway, or larger vehicles. The wire hanging lo

Hello, I'm a residential Xfinity Internet customer in Minnesota using my own DOCSIS modem (Arris SB8200) and a router that supports native IPv6 using DHCPv6 Prefix Delegation. Recently, after some apparent network maintenance in my area, both my IPv4 address and my IPv6 delegated prefix have changed

Hi, our Xfinity internet service was disconnected due to a past-due balance. I have now paid the full amount, and I have a payment confirmation number. We already have the Xfinity equipment at the property and just need the existing internet service restored. There is currently a guest staying at th

Recurring Xfinity connection flapping again this morning. This is a chronic issue, not a one-time modem problem. Reboots do not resolve it. I need someone to review the line/signal history and prior trouble reports rather than sending me through another gateway reboot. [Edited: "Personal Information

Can’t log into email