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Port forwarding failure
When i attempted to set up a Minecraft port forward it registered it but didn’t pop it up in the port forwarding section and won’t let me create another for the same device so i am stuck until i get any service the ai bot doesn’t help with this problem
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Your Home Network
@user_umkxk5 Thank you for connecting with us about your billing concerns. We're happy to assist. Please post your question publicly. This will open a ticket in our system for us to assist. We look forward to your post.
All the payment options dont load
I have to update my autopay yet no matter which comcast account i use to sign in or whether i try to get to the one time payment or fix my autopay account it only says "Error Sorry, this isn’t working right now Please return to My Account Overview while we resolve the issue." Xfinity emailed me sayi
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Hello again user_s0umsc thank you for trying that sign in! Can you try these steps below to ensure Direct Messaging is not disabled in your profile settings? -Navigate to your profile settings -Uncheck the box next to 'Opt Out from Direct Mes
I'm done with Xfinity
I got Xfinity back in 2017. It was nice for a bit. Then I had trouble setting up the streaming box and called for help in 2021. Got it working. Then received a second box. I called customer service to return it. Returned it. No problem. Except the next month there's a $7 fee for the box. I call and
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user_il6gj7 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup
I need to get in touch with someone in regards to billing
The automated bot says I have a past due which is due on April 17th. However, my past due was paid on April 8th. The actual account billing page says I am current and only my current payment is due, not the past due. I want to make sure ocme April 17th I'm not gonna be charged 617 like the bot is sa
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650 Homes Not Renewing Contract
Our community includes Extended Cable and Internet. Since Xfinity has put their profit margins before customer satisfaction, 650 homeowners will not be renewing their contracts this year. This one is going to hurt.
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Channels and Programming
how i can change my account for pay my bill
how i can change my account for pay my bill
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Plan
Hi I've tried to sign in, but I get an error message 404.
I'm done with Xfinity
I got Xfinity back in 2017. It was nice for a bit. Then I had trouble setting up the streaming box and called for help in 2021. Got it working. Then received a second box. I called customer service to return it. Returned it. No problem. Except the next month there's a $7 fee for the box. I call and
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Actually we do have a “smart tv” (a Roku) that works without a box but only for streaming. All other tvs are “dumb” and we wanted to keep access to local channels so stayed with boxes. Recording shows can now be done on any tv and saved on the cloud.
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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I need to get in touch with someone in regards to billing
The automated bot says I have a past due which is due on April 17th. However, my past due was paid on April 8th. The actual account billing page says I am current and only my current payment is due, not the past due. I want to make sure ocme April 17th I'm not gonna be charged 617 like the bot is sa
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Billing
Hi, @user_49k3cn. We appreciate you reaching out about your channel lineup. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is work
Complain about CBS being of the air
Are we going to get a deduction on our Broadcast Fee, since we haven't had CBS for 3 weeks, probably longer. Paramont Plus is being bogged down, due to high demand to watch CBS Shows. Freezing up, stopping in middle of a show, no sound. Need to get this Channel back on Leadt by Monday.
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This is unfair. We pay for a set of channels, and we don't get them, we didn't know this was gonna happen. Our shows are on there and we're missing going on 3 weeks now. This is some <Edited: Language> xfinty should give us money back. You had
Complain about CBS being of the air
Are we going to get a deduction on our Broadcast Fee, since we haven't had CBS for 3 weeks, probably longer. Paramont Plus is being bogged down, due to high demand to watch CBS Shows. Freezing up, stopping in middle of a show, no sound. Need to get this Channel back on Leadt by Monday.
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look up my account automatic payments.@XfinityThomasA
All the payment options dont load
I have to update my autopay yet no matter which comcast account i use to sign in or whether i try to get to the one time payment or fix my autopay account it only says "Error Sorry, this isn’t working right now Please return to My Account Overview while we resolve the issue." Xfinity emailed me sayi
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Please return ABC to lineup. The amount of money spent monthly with xfinity is adequate for this. If you cannot do this, then I will be looking for new service. There are many out there.
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Xfinity is saying my payment is past due and I have automatic payments taken from my bank account. I need to check on my bill.
All the payment options dont load
I have to update my autopay yet no matter which comcast account i use to sign in or whether i try to get to the one time payment or fix my autopay account it only says "Error Sorry, this isn’t working right now Please return to My Account Overview while we resolve the issue." Xfinity emailed me sayi
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Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo
Issue with Scripps
As a LONGTIME customer of Comcast/Xfinity I am extremely disappointed that a contract agreement hasn’t been reached. To be honest, NBC is the only reason I subscribe to your service and now that it isn’t available I will be seeking services elsewhere. If Comcast doesn’t care about its customers I wi
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This is the third week that we have been wild out NBC on the Xfinity lineup! This is completely unacceptable! I will be seeking another service, and I expect to be compensated on my Xfinity bill! This is ridiculous!
When are we getting NBC back??
How long is Xfinity and Scripps going to hold our NBC station hostage? Xfinity claims they want to keep our service affordable, but $300 a month for poor choices of stations and frequent price increases for no reason is NOT affordable in any way! I'm looking at alternatives NOW
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Change my old Comcast email and password so I can finish setting up service
Purchased new service. Setting up modem. Your system has old Comcast email and password. Need to change both. Internet and tv
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No Easement
I have not heard back from your field reps concerning the removal of your equipment.
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Your Home Network
The fact that Xfinity has blocked out ABC over a dispute is absolutely infuriating. I tuned in to watch one of the most important NHL games of the year today and I can't. If you think letting this dispute get to your customers is going to pu
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Hello @alimach, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. So, to clarify, this is only happening on one channel, which is Bravo? When was the last time it worked as it sho
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Bravo Sound on Cable TV stutters
For some reason the sound on my Bravo live channel stutters in and out making it impossible to watch. Recorded shows on DVR also have this issue. I just had a technician check my line and replace the cable box but the sound is still off. With TV sound and sound bar sound, results are the same. Techn
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