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Close account due to fraud
Please delete ans close my Comcast email due to fraud [Edited: "Personal Information"]
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Customer Service
user_tvabnu Bringg is one of the local shippers that does handel same day/overnight shipments for us. Did you place an order for equipment with us recently?
Phishing Check
Hello! I received a text that says, “Your driver picked up your Xfinity order and is on their way to you. Track your delivery: [link that begins with c.bringg] I placed my order today and haven’t received any emails confirming shipment so I just want to make sure it isn’t a phishing threat before I
Question
Hello same thing happened to me I clicked the link ….
Phishing Check
Hello! I received a text that says, “Your driver picked up your Xfinity order and is on their way to you. Track your delivery: [link that begins with c.bringg] I placed my order today and haven’t received any emails confirming shipment so I just want to make sure it isn’t a phishing threat before I
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Internet connection
im trying to connect my internet and its saying error 009
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Your Home Network
Hi there, @erictroy! I am glad to further help with getting SNY working on your Apple devices once again. We appreciate all the details you provided and want to get to the bottom of this. I checked but do not see this as a known issue being worked on
SNY channel not streaming on Xfinity Stream App running on any apple device
All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. I was on with support for close to an hour and they were unable resolve issue. Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazo
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sent u a private message
issues with the last 2 membership freebie movies not showing up after i claimed them
I claimed the freebies for the movies game night and miss congeniality. so far neither have shown up in the purchases section of the Xfinity steam app or website. so don't know what is going on. my understanding is that after you claim it they should show up in the purchase section within a few hour
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@Liverpoolfanster, Thank you for letting us know, we appreciate it! If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than
issues with the last 2 membership freebie movies not showing up after i claimed them
I claimed the freebies for the movies game night and miss congeniality. so far neither have shown up in the purchases section of the Xfinity steam app or website. so don't know what is going on. my understanding is that after you claim it they should show up in the purchase section within a few hour
Question
user_bees, thank you for reaching out and creating a new post. I would need to go into a private chat so we can go over the details of your recent payments. I ask that you reach out privately, so we can cover the details of your account. You can star
Need help Automatic payments reversed
Hello, I set up my new account with auto-payment, which processed on April 25 - but today I got notification that the payment got reversed. I paid the due amount immediately manually. There is no reason I see why the auto-payment got reversed - and needed a little help understanding what I can do to
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In that case lets dig deeper into your account to confirm we're not seeing any issues from our end. Please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with
email sometimes, just deosnt work
My Comcast email sometimes just doesn't receive mail. I've had to go through Gmail or other mail sites for schooling and otherwise, since sometimes this is locked up tighter than Fort Knox for things that actually matter, while allowing an unending spew of spam to go through perfectly fine, but ther
Question
the game night movie i claimed last week and it not yet showed up and the miss congeniality freebie was 8 hours ago now
issues with the last 2 membership freebie movies not showing up after i claimed them
I claimed the freebies for the movies game night and miss congeniality. so far neither have shown up in the purchases section of the Xfinity steam app or website. so don't know what is going on. my understanding is that after you claim it they should show up in the purchase section within a few hour
Question
correct, or not receiving at all, I don't have the senders blocked or sent to junk or anything
email sometimes, just deosnt work
My Comcast email sometimes just doesn't receive mail. I've had to go through Gmail or other mail sites for schooling and otherwise, since sometimes this is locked up tighter than Fort Knox for things that actually matter, while allowing an unending spew of spam to go through perfectly fine, but ther
Question
It still will not load. The cursor just spins. Again, I let it spin while I was in the shower and it never loaded. Are you suggesting that I let it spin overnight to see if it will finally load?
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
Question
Good evening @Liverpoolfanster! Once redeemed, the movies should appear within 24 hours. Typically, they do appear within 2 hours. How long ago were they redeemed?
issues with the last 2 membership freebie movies not showing up after i claimed them
I claimed the freebies for the movies game night and miss congeniality. so far neither have shown up in the purchases section of the Xfinity steam app or website. so don't know what is going on. my understanding is that after you claim it they should show up in the purchase section within a few hour
Question
@OlderFatGuy Please try the link again. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page. Here are t
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
Question
Quite a system you've got here, when a customer has a legitimate question about perhaps nefarious marketing, refuse to answer without sending them to a link that does not work. The cynic in me wonders if it's intentional. No, what am I saying.
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
Question
So even when logging into your inbox directly via Xfinity and not Outlook you're still seeing a delay in email retrieval?
email sometimes, just deosnt work
My Comcast email sometimes just doesn't receive mail. I've had to go through Gmail or other mail sites for schooling and otherwise, since sometimes this is locked up tighter than Fort Knox for things that actually matter, while allowing an unending spew of spam to go through perfectly fine, but ther
Question
@XfinityCarolyn I quite LITERALLY just got out of the shower. I left it on that page spinning, thinking maybe it would eventually load. IT IS STILL SPINNING. It will NOT let me go to that page. And please, explain to me why it would be
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
Question
Good evening, @user_5vo31e! We are glad you reached out about your internet connection. We are happy to further assist you and will get it working. I need some further information so I can best help. Are you seeing this error on the device yo
XfinityRay
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Internet connection
im trying to connect my internet and its saying error 009
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