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New Streaming TV Boxes
I have three set top boxes with cable connections do these stay connexted as well as the streaming tv boxes
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X1
I can never get broadband Facts label for my plan - why?
For two years now, when I ask for my plan labels, I get stiff armed - "unavailable."
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Plan
Wild games
Now that I'm retired and don't have get early I can finally stay up and watch a full wild game. Wait no i can't. I pay almost 300 dollars a month to Xfinity and can't afford to pay anymore. I haven't streamed a thing because I have cable. In this day and age I guess I'll have to learn. Lived through
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Channels and Programming
Xfinity: Loyalty Should Not Be a Penalty
I have been an Xfinity customer for more than ten years, and I do not need another scripted “thank you for your loyalty.” I need that loyalty reflected in how you treat your customers. What I find appalling is the recurring renewal cycle: higher prices, limited packages, and no reasonable way to mai
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Your Home Network
Xfinity home app tells you the app has been closed and sends you to the Xfinity app. There is nowhere on the Xfinity app that I can find to arm and disarm the home security system. How do I do that now from my phone?
Xfinity home is forcing me to the Xfinity app and I can’t control my alarm
Xfinity Home is forcing me to the regular Xfinity app and now I can’t control my alarm
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user_94e0un I appreciate you creating a post and am sorry to hear that you're having trouble with the Peacock subscription activation. We may need to have our backend support team work with Peacock to have the entitlements corrected. Please send our
Diamond Peacock benefit CLAIMED, but no subscription or activation
I am an Xfinity Diamond member. Peacock Premium at no extra cost appears as CLAIMED twice in Membership, but the Subscription Hub for the same Xfinity account says “No subscriptions.” There is no Activate button, and StreamStore only offers paid packages. Peacock support said they corrected my Peaco
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Rexi Resale Purchase Device : Carrier SIM locked
"Hi, I'm a former Comcst employee. I no longer have access to the Courtesy Services portal, but I need assistance from Courtesy Services/XPE regarding my xfinity Mobile account. I have a iPhone 17 Pro that I've used on Xfinity Mobile for about three months, and I'm trying to move the phone to anothe
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Devices
@user_j49cv9 Thanks for posting and letting us know. What kind of cable was cut? Is it a data cable like an ethernet cable, or a coax line with a copper wire in it?
Need a new data cable
I accidentally cut the data cord by the incoming feed box. I need a new one ASAP
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plabrie61 My team is happy to help! Can you please confirm your plan speeds from the Xfinity app or online? I just want to make sure that your plan says for 1Gb download as well as upload since that is the main concern. Could you also try this link h
DOCSIS 4.0 Full Duplex (FDX) Service
I need an address-level DOCSIS 4.0 Full Duplex (FDX) serviceability verification, not a general internet speed troubleshooting response. My Xfinity account advertises 1 Gbps download and 1 Gbps upload. I recently replaced my XB7 with an XB10 DOCSIS 4.0 gateway, but both gateways deliver approximatel
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Need to know about balance
I cancelled my account with xfinity over 5 months ago, I want to know why my credit score has dropped 130 points and why I am showing I owe over $300. I finished my last payment and then said to delete my account so what do I owe this money for?
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Customer Service
Help with my broken phone
Hello, My phone felt and it is broken since yesterday and I am no longer to make or receive call. I went to 2 Xfinity centers and they could not resolve my issue because I have a prepaid Plan. I need help because the AI Assistant could not help me
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Devices
I have since reconnected my Flex box and tried streaming the dollar movies and it works. I just cannot leave it plugged in because it gets extremely hot presenting concerns for starting a fire. I plugged it in several minutes prior to movie time so i
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Error when streaming $1 movie
The movie stops within 2 to 4 minutes and screen says unknown error
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