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Reconnect camera
Gone through all the steps to reconnect camera. When I hold phone next to the power adapter the phone goes out
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Devices and Equipment
Personal email blocked from sending to comcast.net
Emails from my personal gmail to comcast.net addresses have been blocked for the last 5 days. I saw the message below in another thread and called CSA. The tech could not find a block on my email address and suggested I call Google to see what is blocking on their end. I would be very surprised if G
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Hello, at 6:50pm on 10/18 NBC was selected on my Android phone and on my desktop computer and both played normally. I will attempt to select them again at different times later tonight.
Xfinity Stream on computer
Why is only my NBC intermittently working when I stream it on my computer? All other channels appear to load properly. I have cleared cache, rebooted, signed out, etc. It (NBC) worked normally and only recently began to not play. I only see 3 white blinking dots even though I may just changed to ano
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Security mode locked in WPA-3, certain devices will not connect.
Recently my wifi updated to automatically manage “some of my settings” to “optimize my network.” However, this means that the security mode is currently locked and greyed out on WPA-3 Personal only, and certain devices, like the Xbox and Ring Cameras, will not connect anymore as they need WPA-2 or a
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Network
I will be more than happy to check your account to verify your plan change. To begin, would you mind sending me your name and the address to your account in a Direct message? To send a "Direct Message" to Xfinity Support: Click "Sign In" if ne
Plan change
I changed my plan, but I didn’t get verification that the plan changes went through
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Hello there @user_vjv8bc, did you still need help with the activation of your iMessage?
unable to connect iMessage to phone number
I recently switched to Xfinity and when trying to connect my phone number to iMessage it comes up activation unsuccessful.
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Lowering Monthly Bill
I am on a fixed income and simply cannot sustain the increase in my monthly bill that just came through. I tried to discuss with an agent on the phone and they said there were no promotions available for me. I simply find that hard to believe. There is always a promotion.
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Customer Service
Thank you very much for contacting us and for the guidance. I have already sent it as instructed. We would be very grateful and happy if you could help us resolve this issue. Thank you.
IMEI is not in Xfinity's database for Samsung Galaxy Watch 7 44mm LTE
I recently switched to Xfinity and bought a Galaxy Watch 7 44mm LTE for my wife as an anniversary gift. However, we soon ran into a problem: we are unable to activate the device's LTE function because the system states that the IMEI is not in Xfinity's database. I would like to request that the devi
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The canned "troubleshooting" directions from Xfinity CSRs are a waste of customer's time. Is Xfinity doing the troubleshooting that you need to do to fix it?!! It's been over a week!
A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
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Hello, and thanks for stopping by the community forums to reach out, user_ms2a52! I'm sorry to hear you've been charged for service that hasn't been in use. We'd be more than happy to look over the account to make sure you aren't charged for the serv
Bill
I moved out of [Edited: "Personal Information"] on 9/4/26. All services should have been moved to my current residence at [Edited: "Personal Information"]. Why do I still have a bill for $108. I would like a refund for this since I did not use any services there since 9/4.
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user_jzqx6f thank you for using the Xfinity Community Forums page to reach out today. I rely on a working connection daily, so I know the frustration this must be causing you. Let's see what we can do to get you back up and running. Can you share wit
Account
Since I open my new account I haven't had any service with my Internet this [Edited: "Personal Information”]
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Yes, the canned "troubleshooting" directions from Xfinity support are useless and a waster of customer's time!! DID XFINITY TRY TROUBLESHOOTING THIS [Edited: “Inappropriate Language”]??!!
A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
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Hello @user_1l14um, and thank you for reaching out here on our Xfinity Community forums. We’d be happy to help take a closer look at your trade-in. Once the trade-in device is received, it can take up to 15 business days once it is received for
Phone return [Edited]
I return my old phone. and company receive it, but and my account is not show correct [Title Edited: "Personal Information”]
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Sorry about the trouble, @user_l48kvm. Have you tried troubleshooting as well?
A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
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Pixelation!!!
The pixelation is most annoying now!! We tried upgrading our router, and it was even worse, so we downgraded again but we still have the same problem.
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X1
I'm having the same issue casting from my Samsung phone. Both the tv and phone are on the same network and the network is functioning correctly. I can cast from YouTube and othe apps, just not the one I pay a ton of $$$ for. It was working fine a few
ubject: Xfinity Stream App No Longer Casting to My Second-Home TV
I have been successfully casting programs to the TV at my second home using the Xfinity Stream app for several months. Today, although I can still view channels on all these devices, both my Android tablet and phone have stopped casting shows from the Xfinity Stream app to the TV. To clarify, this i
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Hello @user_ls82cd , and thank you for reaching out here on our Xfinity Community forums. I can understand wanting your Comcast email working alongside your other accounts in Apple Mail, especially since you’re able to sign in successfully thro
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email help
My Comcast account stopped working on my Mac and IOS a few days ago. It might be because I am in another country, although I have had no issues with my iCloud or google email accounts. I tried deleting them from both devices and re-adding them, but neither device with accept the password which I ver
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