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So... How am I supposed to forward a port when putting in the gateway ip address just sends me to the message saying I have to use the app?
xfinity app
Desktop PC, windows 11, Firefox I'm unable to download the xfinity app. The download link at https://www.xfinity.com/apps does nothing. The brain dead chatbot just opens that page, no matter what I type if it contains "xfinity app" I need to do port forwarding and the default gateway ip address just
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I sent the code by text to you.
Utility Cover on ground behind home
There has been some kind of service going on about 3 months ago. there are loops of cable in the pit and the lid is on the ground. Can someone come and finish the task and cover the equipment soon?
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My phone doesn't work. Comcast says it was ported out. AT&T says it's not portable because Comcast has it locked up.
AT&T did a lot of research before telling me that the phone could not be ported because Comcast has it. Comcast says it was ported out a couple of weeks ago. I did have a couple of conversations with Comcast a couple of weeks ago. One conversation resulted in my text messaging being disabled, and th
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Customer Service
Cancel Phone and Voice update internet plan to current unlimited data removing my very old and limited I TB
“I am not cancelling Xfinity Internet. I want to keep my 500 Mbps Internet service and Xfinity Mobile. I want to disconnect Xfinity TV and Xfinity Voice, return both TV boxes, cancel STARZ, and remove the paid Peacock subscription because I qualify for Peacock through my Diamond membership. I do not
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Home Phone Service & Equipment
Never prompted to setup peacock email address for free Peacock as Diamond Member
Received Peacock as a Diamond member for freet. I activated the promotion. I was never prompted to enter an email address for peacock. I get stuck in a loop where I try my comcast email and that fails and I am prompted to buy a subscription. When I state on peacock that I don’t know my email it prom
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Xfinity Stream Website
Obtaining a letter to encroach on easement
I am trying to build an ADU in my backyard and in need of a letter to encroach in the easement. Who do I need to talk to about obtaining this? Any help would be appreciated. Thanks, Chad.
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Getting Started
Hey there, @user_xz905a, thanks for reaching out through Xfinity Forums regarding your services. Are you having issues with your services? We would be happy to help with troubleshooting.
Manual boot file push
I need my customer-owned Netgear CAX80 modem reprovisioned and the 1.2 Gbps boot file pushed manually.
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Cancellation Confirmation
I cancelled over the phone and received a confirmation number. However my app does not reflect the change and I have not gotten a confirmation email. Please advise.
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Customer Service
user_0wnq7u hello, has our team fixed your line?
Storm knocked lines off house
Hello, I'm in need of some help. We recently went through a bad storm that knocked power lines as well as ripping my Xfinity wires from the house to the pole. The app is telling me that there's an outage in my area but all my neighbors and house across from mine have Internet. Some Xfinity worker re
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Xfinity is having constant outages in my ar
Why is there constant outages in south brunswick, NJ Shoud we try starlink as an alternative?
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Your Home Network
Pmt.on account
Acct. Balance how to make a payment [Edited: Personal information in title]
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Customer Service
Bill
Can I push due date to next week I won’t have the money by the 7th and don’t wanna get a late fee
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Billing
Error code for Peacock
I recently moved to a streaming package and already unlinked my old account number from my profile. I am completely locked out of Peacock by error PPG_0017. I need a Tier 2 specialist to open an ECM ticket to clear the stuck activation token on my identity.
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Sign-In and Account Management
To be clear, I have Xfinity Internet currently at my apartment and will be transferring to this new condo apartment.
Can someone confirm whether my apartment’s coax outlet is ready for Xfinity Internet?
I’m moving into a condo at [Edited: "Personal Information"]. I checked the Xfinity website and it says Xfinity Internet is available at the address. The apartment has a coaxial wall outlet. The owner doesn’t know whether this specific outlet has previously been used for Comcast/Xfinity. Is there a w
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Yes please. I haven’t placed an Internet transfer order yet. What do you need from me to check? I am the tenant by the way and trying to find out if the coax outlet works. and the owner doesn’t have an answer to my question.
Can someone confirm whether my apartment’s coax outlet is ready for Xfinity Internet?
I’m moving into a condo at [Edited: "Personal Information"]. I checked the Xfinity website and it says Xfinity Internet is available at the address. The apartment has a coaxial wall outlet. The owner doesn’t know whether this specific outlet has previously been used for Comcast/Xfinity. Is there a w
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I have a 2025 Razr ultra. The phone is great when using towers. When using Xfinity WiFi it's not the phone that's the problem it's Xfinity WiFi. For some reason Xfinity WiFi doesn't work well with Razr Ultra and drops calls or gives you one sided cal
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Moto razr ultra 2025
Is the razr ultra 2025 compatible with Xfinity? I've seen both yes and no. Thank you
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