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Hi there @user_4qqw8u Thank you so much for reaching out on our Xfinity Community Forum about accessing Disney+. I'll be happy to assist. To sign up for Disney+ through your Xumo Stream Box, ensure you have a valid subscription and follow these
Unable to sign up for Disney+
I'm trying to sign up for Disney Plus through the provided Xumo box to add it to my Gigabit plan billing, but each time try it says something went wrong. Please assist
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Unable to sign up for Disney+
I'm trying to sign up for Disney Plus through the provided Xumo box to add it to my Gigabit plan billing, but each time try it says something went wrong. Please assist
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Customer Service
Renew cable package
Trying to get to a chat agent but stuck in the assistant loop
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Customer Service
@user_68db84 I have no idea how Xfinity got so bad. In my case the sent me an acknowledgment that they received my trade-in, and the reps I speak to monthly verify it but dont fix the issue,. I've been with them a long time with both Internet and p
Device credit not being applied after 6 months of asking monthly and being told they will fix it.
I traded in an iPhone 14 Pro seven months ago for in iphone 17 during a trade-in promotion and I was to receive $23.05 a month credit on my bill every month for 36 months but it has not happened. I have contacted support every month since February when the bill comes, and every month a different age
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NFL network
If you do not get the nfl network back soon you will lose my $
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Customer Service
user_hieosi, Hi there! Thanks for reaching out. I'm glad to hear the Xumo Stream Box was easy to set up and worked well initially, but I can definitely understand how frustrating it is when it suddenly stops connecting the very next day. You've reach
Xumo stream box
I received it yesterday and it set up easy and worked well. Today not so much! Will not connect at all.
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Live wire down
I want to make other customers aware of what I believe is a serious safety issue with Xfinity's response process. This is not about my internet service being out. It is about what appears to be an exposed Xfinity wire that I believe poses a serious safety hazard to my family and anyone who may come
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Customer Service
Here is a link that can give you more details as well Upgrade your comcast.net email experience to Yahoo Mail Thank you so much for your assistance @Again.
xfinity email move
I was under the impression that xfinity email will be changing to yahoo email. When is that change happening since I am still using my email through the xfinity servers
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Xumo stream box
I received it yesterday and it set up easy and worked well. Today not so much! Will not connect at all.
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Customer Service
Unable to add Personal Email to Primary Account - "You Can't Make This Change Right Now"
For the past two days I have been trying to add a personal email to my primary Xfinity account, to implement two-factor security. I was able to successfully add and verify my mobile number, but every time I try to add a personal email I get the error "You can't make this change right now - We need t
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user_f30xa8 Hello! Thank you for reaching out. We'll be happy to look into this for you. Please send a Direct Message with your full name and address. Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner
corporate executive
I continue to be charged for service I canceled. I was repeatedly told on chat and on the phone that the line was canceled and deactivated, but the charges continue. I cannot seem to stop them no matter what I do.
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Good morning @user_d8iphx, and thanks for reaching out to us on the community forums, I hope this message finds you well. I am sorry to hear that the card you received expired before you got a chance to use it, but you have come to the right place fo
Reissuing gift card from xfinity promotion
Hello, I'd like to request assistance with a promotional Visa gift card I received as part of my internet offer I still have the card, but it had expired. I hadn't used the card and the balance is full. Would it be possible to reissue the card so I can utilize the balance? Thank you!
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Reissuing gift card from xfinity promotion
Hello, I'd like to request assistance with a promotional Visa gift card I received as part of my internet offer I still have the card, but it had expired. I hadn't used the card and the balance is full. Would it be possible to reissue the card so I can utilize the balance? Thank you!
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Customer Service
Verification order
I need to send me the text I email so I can complete the order
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Customer Service
moreorless Good morning! Thank you for reaching out to our Xfinity Forums Team. It can be frustrating when your services aren't working properly. I'm happy to help you get this figured out and working as it should. I ahve a quick question. Are you ju
Version 8.15.1.3747 on FireTV issues
Version 8.15.1.3747 will not let me watch recordings. Here is what happens, and it is a vicious circle. I record a (daily) show to watch later. The first time I watch a recording of the show, no problem. The second day, the NEW recording of the show will not load. It just hangs with the dot-dot-dot
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How to remove
I noticed there is an old email address I have no to anymore and also user name I don't know so how do I remove it
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@user_h9s4fd they don't care about customers and retaining them, like you im leaving xfinity, im calling Monday to three providers. The original cable/internet company in my area, DirectTv, and Verizon....whoever gives me the best deal with t
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Hi @user_l1mjtp,I understand your frustration, but this is the norm because many states have sales tax. While you are receiving monthly device credits to offset the purchase of the device, the device is still being purchased and financed over 24 or 3
Apple Watches
I spent an hour with a representative attempting to get an Apple watch. Every time I asked a question, I was put on hold so he could ask someone else for the answer. I asked for a supervisor and waited 15 minutes for someone to finally get back on the phone. It sounded exactly like the person I was
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user_lz6ufu Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you're having some trouble with your email. Since it's only happening on your iPad, make sure you're using the latest iOS firmware.
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My email
When i try to load my email page it says the server stopped responding
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