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AppleTv Activation
When I tried to activate my streamsaver subscriptions through the streaming subscriptions page I click the activate button, it loads for a few seconds, and ends with "Something unexpected happened". I tried multiple times on a computer and phone. Deleted browsing data and retried. Still with the sam
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Xfinity Stream Website
We recommend changing the time frame to "all-time" to really clear thing out @schultz. Do you currently have any rules or filtering established?
Can I get a Yahoo email invitation faster?
I am at my wit’s end with Xfinity email. I have essentially been locked out of my own life because Xfinity emails from major companies, including my health insurance company and my utility provider, don’t reach my inbox and haven’t for over a year. Xfinity has been useless in fixing this. It isn’t a
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Yes I am using native mail app
Can no longer send emails
I am able to receive emails on my iPhone 13 Pro Max. I have IOS 26.3. My ability to send emails stopped around the time that IOS 18 was released. I tried adding new outgoing server but it would never seem to save. very frustrating not to be able to send email at this point. any guidance would be app
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To confirm, you're using the native iOS mail app to send emails?
Can no longer send emails
I am able to receive emails on my iPhone 13 Pro Max. I have IOS 26.3. My ability to send emails stopped around the time that IOS 18 was released. I tried adding new outgoing server but it would never seem to save. very frustrating not to be able to send email at this point. any guidance would be app
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Yes the server is toggled on. using smtp.comcast.net SSL toggled on outgoing port 587
Can no longer send emails
I am able to receive emails on my iPhone 13 Pro Max. I have IOS 26.3. My ability to send emails stopped around the time that IOS 18 was released. I tried adding new outgoing server but it would never seem to save. very frustrating not to be able to send email at this point. any guidance would be app
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I cleared cache and cookies for the past 7 days. I had to put a time frame. It didn't work. I will not be able to continue this conversation for the rest of today. Please continue to help with this and I will take it up again tomorr
Can I get a Yahoo email invitation faster?
I am at my wit’s end with Xfinity email. I have essentially been locked out of my own life because Xfinity emails from major companies, including my health insurance company and my utility provider, don’t reach my inbox and haven’t for over a year. Xfinity has been useless in fixing this. It isn’t a
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user_ktimqc My team will be here awaitng your update as we hope all goes well.
intermittent connections drops daily
I have an arris sb8200 modem. for the past two weeks I have been experiencing intermittent connectivity problems. I noticed it first while in an online game and then my streaming services seemed to pause randomly. At least one a day I will completely lose connection. all the lights on the modem are
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Same here. I have two groups with around 40 in each group. Never had issues until about a month ago. I did call Comcast the first two times and they said something about approving it. Well, I can't do that every time. Help! I
Email Non-delivery report received
I have been contacting the same people with the same email addresses for years, now all of the sudden, my emails are kicked back with the following message:
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Why is the Xfinity Service down so often?
I have had to unplug all my devises 4 times this week. This affects my printer as well as computor and tv. I am so frustrated!
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Customer Service
... nighthawk 32 x 8 DOCSIS 3.1 cable (B0917R39C6) modem ... Note that the number you posted is not a model number, it's an "ASIN" -- essentially an Amazon stock number. The modem is actually a Netgear Nighthawk CM2000, which is not among the modems
Slow upload with my own modem
I recently switched to a nighthawk 32 x 8 DOCSIS 3.1 cable (B0917R39C6) modem from the Xfinity provided gateway. Download speeds are similar, but my upload has dropped to 6-7 mbps after previously sitting around 100 mbps. I've gone through all the basic troubleshooting steps - anyone else experience
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Ahhhh now we are going to delete all of the modem logs i posted and continue to pretend there is no issue.
Uncorrectable errors - NEW modem does the same thing as previous modem -New line was run to house issue is still there
I have had internet issues, large amounts of packet loss and dropped connection. A tech was out and installed a new line to the home without any improvements. Another tech was supposed to come out a few days ago however nobody ever showed up. The connection is terrible and nearly impossible for my w
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Don't really care how Comcast implemented the DVR, but the performance should be acceptable either way. If it is cloud stored it is no difference that streaming Netflix, and their performance is far better than what I get on long X1 recordings.
X1 service poor performance on long recordings
I record and watch a lot of sports. The recordings are often over 4 hours long. The performance of the X1 system is very poor during playback of these long performances. While watching playback, if you press any fast-forward it consistently takes 4 to 5 seconds to respond. This doesn't happen with s
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Hey user_ilbrzr, thanks for taking the time to post here on our forums! Our team is here to help! Can you provide more detail about the issue you're running into? Are you having trouble logging in through a third party email client (i.e. Outlook, App
Same as everyone else. Email keeps asking for password. Give password still can not get in.
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Creating a new Xfinity ID would not help with that. In the past, it would have created a secondary email account, but we no longer offer new email addresses. Do you by chance have a device that has not had your email account set up previously? Is yo
My Comcast email account stopped working
My mail.comcast.net says the server is not responding
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Could you try clearing cache and cookies, then sign in to: https://connect.xfinity.com/appsuite? Let me know if you are able to access your emails @schultz.
Can I get a Yahoo email invitation faster?
I am at my wit’s end with Xfinity email. I have essentially been locked out of my own life because Xfinity emails from major companies, including my health insurance company and my utility provider, don’t reach my inbox and haven’t for over a year. Xfinity has been useless in fixing this. It isn’t a
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voice caller id
I have a Panasonic telephone Model Number KX-TGA641 that runs on Xfinity voice services. When I place a call to another phone number it announces my husband’s name (Russ Pittenger). However, my husband has since passed away and I would like to know how to change the “announced name” to be mine (Nata
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Home Phone Features
Only if you have a cloud dvr.
X1 service poor performance on long recordings
I record and watch a lot of sports. The recordings are often over 4 hours long. The performance of the X1 system is very poor during playback of these long performances. While watching playback, if you press any fast-forward it consistently takes 4 to 5 seconds to respond. This doesn't happen with s
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user_xufgt5, hello there and thanks for reaching out. I am sorry to hear about your service not working. Let me take a look into your account to better assist you. To move forward with your concern, please send us a direct message with your full name
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Internet not working
My internet not working
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