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He did not send anything to us.

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Adjust billing

On March 27 called Xfinity Service because of intermittent and full loss of service occuring for several days. We talked to Will and he spent awhile doing adjustments all the while talking to us. He stated he found a great offer just for us. We could upgrade from 400 to 500 with 5 year guarantee for

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billing

why the hec did my bill go up?

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Service outages multiple

I have had xfinity internet for my business for the last several years. We switched our cell phones over as well, just recently. Ever since then, we have had multiple service outages. I cannot get anyone on the phone when I call. I am ready to cancel BOTH services at this point. It is ridiculous to

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@user_n4oroa Thanks for reaching out to us regarding your internet service. I know how important internet service is to the home, and I would be more than happy to assist you today. Please send us a direct chat message with your full name and complet

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Modem set up issues

I jave set up my modem as instructed, however my light has been blinking orange for close to 30 minutes now. I have tried power cycling and then relocating when powercycling didnt work. Unfortunately, i still cannot get a solid white light.

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Xfinity employee fraud

I open a mobile line with a trading in my old phone, promise I will receive shipping labels in the mails to returning old phone for credit, been waiting but no label, go back to the branch and find out there is no trading is made with the new phone purchase, and nothing they can do. Now I have to pa

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enable a disabled email account

enable a disabled email account

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7

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My house is not a business location

My house is not now and has never been a business. i do not know why or how you flipped that on me. It may have been when a rep kept me on phone a half hour when i just called to cancel because of rate increase. He may have done that just to aggravate me i an calling this fraud and a scam because th

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13

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Annoying Internet Problems

Randomly, I'll experience packet loss where web pages will take a lot longer to load, messages sent from chat services will be dropped, and games will lag. I have my Unifi gateway hooked up to the modem doing routine pings to several DNSs and it will show spikes in latency, packet loss, and outright

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The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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5 hours ago

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Outage Credit

The outage for April 13th through the 14th is not listed here. I'm looking for an outage credit. [Edited: "Personal Information"]

Question

I agree wholeheartedly. We too watch NBC quite a bit and it is a network channel that anyone without this cable service has access to.  It is not as though we are talking about a premium channel that was deleted.  We have tried all of the

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Loss of Scripps channels

I have been a Comcast subscriber for 25 plus years, and it is my most expensive utility. If Scripps programing is not restored, specifically WPTV, our LOCAL NBC provider, I will cancel ALL services with Comcast by June 1st of 2026. It is absolutely outrageous that local programing that is available

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