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Hello @user_yluipm you can pay your bill online at https://www.xfinity.com/bill-pay

XfinityJoe

commented

3 hours ago

to the conversation:

Bill

Pay bill on my account. Thank you

Question

Where can I get my billing statement

thirty9ride

commented

3 hours ago

to the conversation:

billing

Where can I get my billing statement

Question

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

commented

3 hours ago

to the conversation:

I've tried to use the assistant in the app but I don't want my wording to be mistaken. Id like to get my line buried because my lime currently is in the air with trees all over it. Also it's super low hanging and I have multitude of things that have to go under it. How do I put in a ticket for this?

Question

Good Morning, @user_wte0cv! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I would be more than happy to dive into the account with you and explore all available options. Can you please send us a DM to get starte

XfinityAdrienne

commented

3 hours ago

to the conversation:

customer service

I want to review my plan. Could someone call me

Question

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

commented

3 hours ago

to the conversation:

Bill

Pay bill on my account. Thank you

Question

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

commented

3 hours ago

to the conversation:

customer service

I want to review my plan. Could someone call me

Question

First. When these outages occur, are they being officially indicated with any info about them here ?; https://www.xfinity.com/support/status Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order t

commented

4 hours ago

to the conversation:

Why is my Internet constantly going down?

Question

@GRBU2 What ended up happening with you? Did 3025 work?

D-man

replied

4 hours ago

to the conversation:

how watch mariners basrball

How do I watch Mariners Baseball in 2026

Question

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.

commented

4 hours ago

to the conversation:

Why is my Internet constantly going down?

Question

user_tocoed Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your mes

XfinityAirelle

replied

4 hours ago

to the conversation:

Boynton oasis condominium

we are desperately trying to get a technician or a team of technicians out to our property to repair cable boxes that are not only unsightly, but quite dangerous with cable wires, extending to all areas and falling out of the boxes. The boxes are damaged and need repair. Who do we call or how can we

Question

Yes, that was the problem, you need to be on the Ultimate TV package. I know this is new and this channel just dropped today, but Xfinity should not send out an automated email to everyone saying "the Mariners will be on channel 1261, included with

D-man

replied

4 hours ago

to the conversation:

how watch mariners basrball

How do I watch Mariners Baseball in 2026

Question

user_x8pvum Hi there! Thanks for using our Forums and for contacting us. I am sorry to hear about the trouble you have experianced trying to address these billing concerns and our team is here happy for the chance to turn this around. Please send us

XfinityJorge

commented

4 hours ago

to the conversation:

Ongoing billing issues

I am filing a complaint regarding ongoing billing and payment arrangement issues with my Xfinity service. The payment arrangement option available in the Xfinity app is not properly connected to your internal system. Although I set up payment arrangements through the app, they are not recognized on

Question

@paulk3 Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 7-month-old dead thread is now being closed. For future reference, it is better to submit your own post as it creat

replied

4 hours ago

to the conversation:

Xfi Pods

I have two (2) Xfi pods that were working prior to the gateway replacements. Mind you we had the gateway replaced twice in the matter of a week or so. I’m no expert but it seems very odd that both Xfi pods would go out at the same time considering both were working fine prior to the gateway replacem

Question

Hey just wanted to reach out and say thank you for trying to attempt the same solution that still has not work. (Third times the charm, right?) But I do really appreciate your conceding in this issue and instead redirecting me to Xfinity Support. It

user_r2z8q6

replied

4 hours ago

to the conversation:

No Primary Account Holder on Account

Last year I spent 2 hours on call sorting this issue out, there is no Primary Account holder listed anymore and I am no longer able to access anything. There is no one else on the list of users. My question is this: How do I set myself as the Primary Account holder again? Keep in mind that there is

Question

That's very strange as the tigers game should be on 1253, what happens if you speak into your voice remote and say Detroit Tigers game?

XfinityOrlandoM

replied

4 hours ago

to the conversation:

where can i watch the Detroit Tigers this year

Tigers have moved but don't know where

Question

Bill

Pay bill on my account. Thank you

Question

•

Billing

Greetings, @user_77hbmf! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your prepaid card, but you have definite

XfinityJamesC

commented

4 hours ago

to the conversation:

resend redeem code

I am trying to redeem my prepaid card. I select resend redeem code but it never shows in my email

Question

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

commented

4 hours ago

to the conversation:

resend redeem code

I am trying to redeem my prepaid card. I select resend redeem code but it never shows in my email

Question

user_kbc35 Hi there! Our team is happy to assist you with tthis. Is the email coming from Xfinity?

XfinityAirelle

commented

4 hours ago

to the conversation:

Is my email address ok

I keep getting emails that say I need to verify my email info or pictures and documents will be erased?

Question

Thank you for reaching out @user_bgucmq our team would be happy to assist with getting a tech scheduled. Please send us a DM with your full name and address to Xfinity Support. To send a direct message: Click "Sign In" if necessary Click the "D

XfinityJoe

commented

4 hours ago

to the conversation:

URGENT: Construction/Addition - House Box Relocation and Burial Required in Deerfield

I need to open a Pedestal/House Box Relocation ticket. My current box is being enclosed by a home addition, creating a code and access violation. I have a temporary drop that needs burial.

Question