Hi there, @user_9bfmrl Thank you for taking the time to reach out. Yes, you can run a separate, shielded internet cable (coax or Ethernet) through your existing electric conduit to the detached garage, avoiding a new trench. For Xfinity service, you

Hello @user_ocb6cg Our main customer service line is 1-800-934-6489 and the retention department handles most cancellation requests. If you are having trouble connecting with someone through that option our team here can also help process that reques

user_3cx5gq, hello there and thanks for reaching out. I completely understand your concerns. There is definitely the possibility of a shipment delay if you've mailed your payment. Do you have any confirmation (do not provide that here) such as a reci

CuteIzzy Thank you for posting on our community forum so we can find more details about why your service was interrupted. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on t

Hello @user_ay2iwq! Please remember it's important to keep personal information private, to keep yourself and your account secure please avoid posting any personal information in public posts. For more information please view our Community Forum Guid

Good day user_bfptft, and thanks for bringing your question to our community! To confirm, are you trying to port an Xfinity Mobile line out to a new carrier? If so, you can request a pin directly from the Xfinity app or website after securely logging

user_88kl9f, Thank you for reaching out. I hope you are doing well today. You can manage your network names on the Xfinity App, which you can read about here: https://www.xfinity.com/support/articles/view-change-wifi-password. Let me know if you

Thanks for posting on our community forums, MasonB2.  I’m sorry to hear you’ve been dealing with slower upload speeds. I know how frustrating that can be, especially when you need a stable connection for work. I do want to reassure y

Hi there, @user_e2sven! Thanks for reaching out about your new card that you want to use for your payments. This link shows how to manage your automatic payments in the Xfinity app, https://www.xfinity.com/support/articles/setting-up-auto-payments. T

@user_2q1okx @XfinityJohnG  Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these

Hey @user_z2ullf, Thank you for visiting our official Xfinity Forums Community support page. With the recent changes to the preferred contact methods to the Xfinity ID, were you able to verify the contact information by receiving a verification code

lr333, Thank you for reaching out and creating a new post. I appreciate you taking the time to reach out. To confirm, were you looking to create a shortcut to your Xfinity Email? How do you currently access your email?