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Channel 7 Detroit bring it BACK!

What is happening with this this is really terrible to not have channel 7 but I’m sure I’m paying for it even though you won’t stream it. What is the holdup? What’s happening?

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Unable to activate Peacock as a Platinum member (>5y service)

I have redeemed my Peacock subscription but am unable to access and activate it. When I go to https://www.xfinity.com/yoursubscriptions, I see Peacock listed but next to it, it says "Activate your Xfinity service first for access to streaming services." I have an active Xfinity internet service (and

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Rewards - Get $10 to Shop at GameStop - Reward Claimed but Link not Working

I claimed today's GameStop reward, but there is no unique link for me to click to claim the $10 gift card. When I click Visit GameStop, I receive this error message:

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XER10 - Do Xfinity WiFi Extenders (Pods) work with this?

Have some weak WiFi areas in my home w/ the XER10 (EPON-FTTH). Because lack of a bridge mode seems to put the kibosh on doing a mesh system via Eero or Orbi (please correct me if I am wrong on this), would using the Xfinity WiFi extenders/pods be a viable option? The Xfinity website doesn't make it

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My pleasure @user_kfa5vk. Let us know if you need any assistance.

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300 off a phone

I accidentally generated the reward code for 300 off a smartphone and I can’t find it again. How to regenerate it

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BaggerVance  Hi there! That’s a really odd one, and we get why it’s frustrating, especially after everything you’ve already tried.   Since it’s only happening with one specific contact, that actually points away from

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One Contact calls and gets dropped as soon as I answer!

I have a OnePlus 13 that drops the call everytime from only one contact only. That person has an iphone and it doesn't happen on their end with any other person except me. I have done everything (new sim card, factory reset etc ) with no resolution. [Edited: "Language"]? Since Xfinity does not sell

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Got it thank you for help.   

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300 off a phone

I accidentally generated the reward code for 300 off a smartphone and I can’t find it again. How to regenerate it

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user_o2prfr, Hi there! Thanks for taking the time out of your Thursday to reach out and for sharing the error message. That's really helpful. You've come to the right place for support. We are team of experts that specialize in resolving email concer

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Not receiving emails from a certain address

I'm all of a sudden not receiving emails from an address that I have been communicating with for years – they can receive my emails but I'm not receiving theirs... it's not even going to my spam folder. Their email is in my address book and I've marked their address as "Not Spam". They received a re

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NHK World Japan App w FireTV More Questions

Hi, We have more confusion with regarding loading instructions of this app To our Homescreen Menu with Amazon Fire TV's remote to then have Xfinity Remote control we always use now Not knowing what to do. Received appropriate instructions for downloading this free app but not using Xfinity remote co

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@user_ht0qut You can click this link to review the channel line ups available. If your question is about your specific billing, I would be happy to take a look at the account with you to see if it is the APPD discount that is missing from your packag

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A question about the 50+ Channels TV program

This is not really a question. Rather it is a comment on Xfinity's inconsistent feedback on why I am charged an extra $10 for the 50+ channels TV program I signed up for in early March 2026. I did the signup with a live associate via phone, knowing that the 50+ channels TV program would cost me $80/

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get roku. the disney app does not stick and you save a lot of money.

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Disney+ App hangs during commercial breaks

Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?

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we are using roku with voice command. the disney plus app does not stick at all. it has saved us a lot of money cancelling cable. we still have internet through xfinity.

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Disney+ App hangs during commercial breaks

Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?

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Not receiving emails from a certain address

I'm all of a sudden not receiving emails from an address that I have been communicating with for years – they can receive my emails but I'm not receiving theirs... it's not even going to my spam folder. Their email is in my address book and I've marked their address as "Not Spam". They received a re

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Paramount+

All streaming services are working except Paramount+ will not stream well and keeps getting errors. This has gone for over a month. Reset controller but no help. need help!!

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Greetings, @user_zbfuun! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear your service line was cut, but you have definitely come to the rig

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Landlord cut line

My landlord said he doesn’t like the way the line looks outside of the property and he cut it, I paid 100$ for the installation I was wondering if you guys could reinstall the line but take it over the roof of the house instead of the front. I heard anything that happens outside the house to the lin

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