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Free mobile plan for one year with internet - false advertising?
I signed up for a mobile line because Xfinity kept sending messages urging me to activate a free line, since my internet plan qualifies for the promotion. However, from day one the promotion has never worked correctly. Every month I have to call in, fight through the AI system, deal with agents who
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My picture freezes constantly and I’m fed up with Braves vision and Xfinity I’ve had Xfinity for 34 years and this is just total ****!
BravesVision Issues
BravesVision consistently has a bad signal. What is the issue? Xfinity has a building in The Battery. How can’t they get if figured out so people can watch from home? I keep getting code XRE-03090 every time I watch a game.
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Every time I tried to watch the Atlanta Braves on Braves vision channel 1254 on Xfinity the picture freezes, I lose audio, the picture freezes again, I lose audio, I get to the point where I finally just give up and can’t watch the channel. I’m going
BravesVision Issues
BravesVision consistently has a bad signal. What is the issue? Xfinity has a building in The Battery. How can’t they get if figured out so people can watch from home? I keep getting code XRE-03090 every time I watch a game.
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No cable froze
What's wrong with the cable TV nobody in the Fox ridge area in lebanon pa has service
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Channels and Programming
I have no idea what my IMAP password is so I can get into my comcast.net inbox. If you are using Comcast's email servers (connect.xfinity.com, mail.comcast.net, imap.comcast.net, and
IMAP Password [Edited]
I have no idea what my IMAP password is so I can get into my comcast.net inbox. [Title Edited: "Personal Information"]
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I have not had Xfinity since August 28, 2026. All equipment was turned in on August 28, 2026 at the Leominster , Ma store. I have a receipt for the equipment returned. My bill was overpaid for August in the amount 3,088.70. You just crediting my acco
I want to cancel my internet service on March 28th 2026 end of my contract
I want to cancel my internet service on March 28th 2026 end of my contract
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Big green 25 yr old box in the middle of my front yard
I would like it reduced or removed
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Customer Service
Account
Hello I applied for Xfinity about a couple weeks ago and didn’t really hear contact back about approval for my account so I just didn’t use it I used another plan. Now I have bills coming in with an account balance I don’t even use and it even says I have a internet machine I never even received
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Customer Service
yes deleted app re-downloaded no change. Even deleted stored password, and user name then entered it in fresh. No change.
Cannot use the Xfinity app to log in, but can use firefox browser window to log into my account on the same phone
I cannot use the xfinity app on my Iphone SE 3rd Gen phone. It is a two line phone, one esim ATT line and one sim card for an Xfinity mobile line. When i try to log in using the xfinity app I get the following message: Access Denied You don't have permission to access "http://login.xfinity.com/login
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Thanks for reaching out through the Xfinity Forums, @TambourineMan. I can understand why that would be concerning. If the equipment was successfully removed from your account, the photo showing no equipment listed may help as documentation. Have you
What do I do if the shop manager initiially says she can give a receipt for XB10 return but after she processes it says she cannot
She says the only thing I can do is take photo of her computer screen showing no equipment on my account (which I did) and refuse to give me a handwritten signed receipt
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Bury cable
Why won't they bury my fiber cable it's been 4 weeks since I got my system installed I got fiber laying across the road through my yard can't move the grass people are complaining I've called tech support three times I've had two technicians come out tell me they were going to schedule the cable to
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Your Home Network
Unfair treatment over bill
I am requesting an immediate escalation to Executive Customer Relations/Executive Resolutions regarding the handling of my account. I was an Xfinity customer for approximately 10 years. On June 28, 2026, I disconnected my Xfinity service and returned all of my equipment to an Xfinity store. The empl
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Billing
Hey there, @user_ujn8o4, thanks for reaching out through Xfinity Forums regarding your box. Have you noticed any improvements since you connected the new box?
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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@user_j60aso Mea culpa! I made some incorrect assumptions about smartTVs. I was wrong. Moreover, I now believe I understand the problem better. I will edit or remove my previous comment, if I can.
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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cancel a plan
My 92 year old mother has 2 accounts opened in error and I have been trying over the past 5 months via phone calls, chats and a local Xfinity office to get them to cancel the original account and keep the 2nd account., to no avail. The original account is on auto- pay and my brother, who opened the
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Rules and Automations
1 Gig plan ordered. While I await the XB10 shipment to arrive, my provisioning dropped to 1000/100. Coincidentally, as I was typing this I received a text message that a courier with my XB10 is 13 minutes away. Fun.
lylehm-fred
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Arris S34 on NextGen headend with 1.2 up/down account locked at 40 up.
My customer-owned Arris S34 has successfully locked onto the upstream OFDMA channel (ID 43 at 36.2 MHz) on my local node, confirming mid-split is active on my line. However, my uploads are hard-capped at 40 Mbps. Please check the rate codes on my account to ensure the Next-Gen upload tier code is ma
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