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Removing an Inactive Account and Address on my Account

I have tried multiple times to unlink an inactive address on my account multiple times. I keep getting a message that I have to change the primary name on the account. I am the primary user on the account and should not have to do that. We sold that house so no longer have xfinity there but I still

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NFL network

Xfinity gave me a reason to drop cable and add streaming services. Resolve the issue with nfl network before pre season or cancel my account.

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Why can't I open my comcast email?

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comcast.net

why can i not access my comcast.net email

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Why can't I open my comcast email?

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comcast.net

why can i not access my comcast.net email

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Our DVR limit is to increase from 20 hrs to 300...

We have Ultimate TV pkg, when will we see our DVR upgrade to 300 hrs from 20 (as stated in the "existing customer deals")?

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Getting the run around

I'm dealing with a runaround trying to finalize a renewal. Retention confirmed a $40/month 300 Mbps plan with a 5-year price lock is available to me, and I'm ready to sign — I just also need a $100 technician fee waived for a minor relocation of my existing line (moving it about six feet to a spot o

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Soft Disconnect after promised extension

I lost my job back in April and got an extension on my bill. I paid it off. I just started my new job this week and I don't get paid until the weekend. I reached out on Monday and was told by an agent I spoke to, that she would give me an extension until June 11th because she understood how hard it

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Surprise $100 Technician Recovery Fee after a service move

I recently transferred my Xfinity service to a new address and just found a $100 Technician Recovery Fee on my bill. I attempted self-installation as instructed, but the internet wouldn't work — it turned out the cable wiring inside the new unit hadn't been properly connected (an internal line/trans

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This is the most disrespected I’ve felt in my life. Horrible service. Your chat support agent Carol, lied that there’s no chat ID after I let them know I’m filing a complaint for their horrible service. When I asked them to transfer me to another age

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Report to make

This is the most disrespected I’ve felt in my life. Horrible service. Your chat support agent Carol, lied that there’s no chat ID after I let them know I’m filing a complaint for their horrible service.

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Report to make

This is the most disrespected I’ve felt in my life. Horrible service. Your chat support agent Carol, lied that there’s no chat ID after I let them know I’m filing a complaint for their horrible service.

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New movies that are xfinity perks?

How do I access and or download any of the free movies in xfinity stream or from xfinity perks in general????

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Sujay, thank you for stopping in for help with your disconnect request. We hate to see a customer go, but we are able to assist with a disconnect request for you. If you could send our team a direct message with your full name, the name listed on the

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Cancel My Service

I have been trying to cancel service. The Ai assistant is a dead end and first call back to cancel service is a few days for now. I want it cancelled before end of billing period. HELP!!!

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Cancel My Service

I have been trying to cancel service. The Ai assistant is a dead end and first call back to cancel service is a few days for now. I want it cancelled before end of billing period. HELP!!!

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user_0hs25s My team can help you with your mobile concerns today. This would require us to obtain your account details. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to ini

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Charging for hidden unused services

I canceled my internet services and am being charged for an unused free phone line that was added to my account. I canceled the internet services last year after I noticed I was being overcharged for data. I returned the modem and was told by customer service on the phone that it would be cancelled.

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@XfinityShawn​ how do I reinstate Peacock

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Peacock signing

Trying to sign in on my peacock

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Yes, it says I have to update!

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Peacock signing

Trying to sign in on my peacock

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Unable to load Peacock! Says to upgrade but I already subscribe!

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Peacock signing

Trying to sign in on my peacock

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Charging for hidden unused services

I canceled my internet services and am being charged for an unused free phone line that was added to my account. I canceled the internet services last year after I noticed I was being overcharged for data. I returned the modem and was told by customer service on the phone that it would be cancelled.

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Blizzard Games keep randomly disconnecting and it's infuriating

I keep getting disconnected mid-game at the worst times and I can't figure out why. My latency is fine. I'm on Wi-Fi using the XFINITY Now 100mb modem ($30/month) and I'm at the point where I will cancel it just to save myself the headaches.

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