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Tomorrow on May 1 will mark 1-month that Xfinity cancelled WTVF-Channel 5 here in Nashville, TN. I understand this business and negotiating contracts with cable companies, but this is ridiculous. Xfinity can be expensive depending on in what you got
WTVF, Nashville
Please renew your contract with WTVF. It is ridiculous that you can’t reach an agreement for us to be able to see Channel 5. Everyone doesn’t stream and we depend on cable.
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Got tricked into moving to Yahoo Mail - what a scam!! And no help afterwards...
I received an email earlier this week entitled "Introducing a better Comcast.net email experience with Yahoo Mail" highlighting all the benefits of moving to Yahoo Mail. However, after I migrated my @comcast.net email account to Yahoo Mail, I find out that auto-forwarding emails is only available vi
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Customer Service
Missing channel
Please return Scripps news back to our channel lineup as we are paying for this monthly but can't watch it are we going to receive credit for the time that we are paying and can't watch it or should a class action lawsuit be considered to get our money back for services that we are paying for but no
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Channels and Programming
Yes internets dropping on everything now its been getting worse and my main computer has an ethernet cable
New router makes steam drop connections
Hi A while ago I got a new router and ever since my online gaming seshs have not worked at all I am constantly getting DCed when playing with others online for all platforms, (Steam, Epic Games, My switch 2 PS5 Etc.) My browser works fine for most places like Youtube but for some reason messes up wh
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I would like a realistic date when channel 7 et al is coming back? It appears the big owners are trying to monopolize the industry. We the people are left out to sea. We are are tired, very tired of the outrageous cost of cable. I am expecting a cr
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Crazy people
Ordered phone through customer service. Supposed to have duel Sims activated on phone. Wss told the phone was free and service would be 16.95 a month. Received phone, two weeks later still no service on the phone. Had a landlines that was to be one of the Sims and a cell phone on the other, so far I
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Devices
Scripps news
I think we should start a class action lawsuit to be reimbursed for paying for something we can't watch comcast you really don't care about your customers.
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Channels and Programming
Xfinity forced free XPod to stop working
First to begin with I am Diamond member (long time customer with no real benefits when it comes to getting support). A few years ago I received an Xpod (XE2-SG) since I was getting slow service in my house with my kids rooms. About a month ago it stopped working and had a red light, I am completely
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Your Home Network
No it was never posted in an order. Just applied but never went beyond that screen
300 off a phone
I accidentally generated the reward code for 300 off a smartphone and I can’t find it again. How to regenerate it
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Good afternoon user_lipzev. We do appreciate you bringing this to our attention. I will be more than happy to assist you further. Is your service currently impacted? I will need some additional information. Please send us a direct chat message
Damage to Outside Utility box
Came home to cable box hanging off the house with potential wires missing inside. Unsure what is supposed to be in there and if it was stolen. Please advise as to next steps. Can xfinity help me? Do I need to call the police?
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Damage to Outside Utility box
Came home to cable box hanging off the house with potential wires missing inside. Unsure what is supposed to be in there and if it was stolen. Please advise as to next steps. Can xfinity help me? Do I need to call the police?
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Customer Service
My internet is so weak
I can’t turn on tv or anything because my internet is so bad
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Customer Service
I think I am being charged $15/month for the Xfinity pro WiFi extender
Xfinity Pro Extender
Can we purchase the Xfinity Pro extender instead of having to pay the $15/month ?
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With redeemed Membership benefits, you should be able to scroll to the bottom of the benefit's page to view already redeemed benefits. From there, you can view the benefit information as well as the terms/conditions for that benefit. You can learn mo
universal tickets
I redeemed the free universal tickets and received a code, but when I went to redeem them, I accidentally copied the 2fa code to log in without writing down the code for the tickets. I can't figure out how to find that code - it's not in my redeemed benefits page. Can you please guide me?
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Good afternoon user_o12ey3. I would be happy to look into this, and to assist you further. How are you connecting to the router? Are you hard-wired, or wireless? Are you experiencing issues on multiple devices in your household?
New router makes steam drop connections
Hi A while ago I got a new router and ever since my online gaming seshs have not worked at all I am constantly getting DCed when playing with others online for all platforms, (Steam, Epic Games, My switch 2 PS5 Etc.) My browser works fine for most places like Youtube but for some reason messes up wh
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Low hanging wire
Low hanging wire near my driveway can hit trucks overhead
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Customer Service
@XfinityCarolyn Why does this have to go private right away ??? That kind of defeats the purpose of a public help forum such as this is, no ?... Why not ask some general self troubleshooting things first which is in keeping with the intent of what
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how to connect a computer to xb8-t using cat5 cable?
I have plugged the cat 5 cable that connects to the computer (across house on top floor so poor wifi connection) into port 2.
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