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First. Is this a new service install or an existing one / new move-in ?

 commented 

2 hours ago

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Wifi

Box won’t turn white keeps blinking orange

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Lowest price for home internet, answer please!

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Xfinity

Lowest price for home interne

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Xfinity

Lowest price for home interne

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user_se05pm Are you seeing any past recordings in the DVR or Recordings section of the Xfinity Stream app?  

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Forum

We have Xumo boxes on both our TVs. We were able to record programs on the Xfinity app before 9/2. Now nothing records at all even series. Says recording is set but nothing records and 3 dots not on show and nothing scheduled. Technician came out- changed the x1 box and Zumo boxes and still did not

Question

Or does not record on demand either.

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Forum

We have Xumo boxes on both our TVs. We were able to record programs on the Xfinity app before 9/2. Now nothing records at all even series. Says recording is set but nothing records and 3 dots not on show and nothing scheduled. Technician came out- changed the x1 box and Zumo boxes and still did not

Question

Never has been any error. Just says recording is set but then no 3 dots in the guide and not in schedule lid recording so doesn’t t record. Cannot play on demand either.

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Forum

We have Xumo boxes on both our TVs. We were able to record programs on the Xfinity app before 9/2. Now nothing records at all even series. Says recording is set but nothing records and 3 dots not on show and nothing scheduled. Technician came out- changed the x1 box and Zumo boxes and still did not

Question

Cancel Service

I want to cancel my Xfinity Internet service and would like to complete the cancellation in writing rather than by phone. Please assist me through Direct Message

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Hi there and welcome to Comcast! Sorry to hear that your Wi-Fi is not working. Are you still seeing the orange light blinking?

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Wifi issues

My Wifi stopped working. There is orange light blinking on the device. Please help

Question

@user_8p4e6k Thank you for reaching out, Is this a credit balance on a closed account?

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Where is my credit?

I would like to request my credit to be sent. It’s been over 2 years????

Question

user_iy6rld Hello! We are sorry to hear about the experience you are having. We'll be happy to take a look at your account and see what we can do to help. Please send a Direct Message with your full name and address. Click "Sign In" if necessary

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Refund - Worst Customer Service Ever

Timeline: July 30th account debited for my last months of services through 08/21/2026. called on August 9th to cancel my service with an effective date of 08/21/2026. August 29th I see a pending charge on my bank account for services through September which I had clearly already cancelled. call Xfin

Question

Email access is failing on current versions of both Firefox and Chrome on my PC

After I successfully login I'm getting "Please Try Again Shortly Something Went Wrong - Error 10A"

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gigabit pro / x10

Interested in Gigabit Pro eligibility at my address in Sharon, NH

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Refund - Worst Customer Service Ever

Timeline: July 30th account debited for my last months of services through 08/21/2026. called on August 9th to cancel my service with an effective date of 08/21/2026. August 29th I see a pending charge on my bank account for services through September which I had clearly already cancelled. call Xfin

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7

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Lies from representatives

This company constantly lies to you and increases your bill, customer service is terrible, if you have other options I would not use this service

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Internet upgrade

How long will Xfinity keep interrupting my internet service to perform an upgrade? This is the second week of interruption. I just want to know, on average how many days/weeks/months this will be.

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