Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (451.2K)
critesg83 I understand you might have been confused, but it doesn't explicitly say "free" as you just confirmed. We still appreciate you sharing your feedback.
Free mario merch and poster text!
I got a text about free mario merch and poster. I went to my nearest comcast center after work and the employee inside laughed in my face! I was like what is wrong and he informed me that the person just before me asked the same thing and he told them what he was going to tell me. Nothing is free. I
Question
Exactly..but advertised as being in stores today..March 19. If only 100 posters are being sent to each store unfair that we do not know when they will get there when they had a specific release date.
Member Perks
Got several emails and notifications about the Super Mario Galaxy movie poster exclusively for xfinity customers and other Mario merch MARCH 19. Went to my local xfinity store which shows is a participating store. They claim to not have gotten anything in yet. Not sure how I will know when it is the
Question
No comcast drop, demarc or coax line into house.
I purchased service, but i have no comcast drop, demarc, or coax line into the house. I called Xfinity and phone support disconnected me after an extended hold time of 1.5 hours. i need a site survey/line drop/exterior install scheduled. i understand that the Xfinity box and feed should be installed
Question
•
Customer Service
What I have found over the years that you need to go a Xfinity office/store and it not just for Extra Innings but for any cable issue. Years ago, Xfinity outsourced their call center to a foreign country like so many other companies. They save money
MLB Extra Innings
It is still about 7 weeks until the baseball season starts but I am wondering if the MLB Extra Innings pay for view package be available on Xfinity for the 2026 MLB season. The Extra Innings channels are still in the channel lineup and in past years I have received a letter from Xfinity telling me t
Question
We're happy to look into your service issues further @Sbradone and follow up with you after the maintenance to see how your service is working. We definitely want to do our best to make sure your connection issues get fixed. To get started, can you p
Internet drops nightly
This is getting really old really fast. I've had technicians come out and change the modem and the line, every night they keep saying they are doing "maintenance" Since I put in a uptime monitor to keep track... 3/17 6:21 pm off for 5:01 minutes 3/17 6:26 pm off for 17 seconds 3/18/ 5:49 p.m off for
Question
PoV of my Equipment Page telling me that my Gateway is out of date, but it shows me no options to do anything about this here or on the xfinity app, but helps confirm that my upload is supposed to be 300. and here's two speedtests I just ran. One on
Low Upload Speed -- Intermittent Issue Turned Constant | Reprovisioning?
I've been on and off of the phone with xfinity over my internet issues for over half a year at this point, but it just seems to continue getting worse. Used to be an occasional upload issue, a bad day here or there, but these last few weeks its been every day. We previously had an issue where our ph
Question
Relocate exterior wire
Seattle city light has asked to have the Xfinity wire relocated.
Question
•
Customer Service
Now my system said it's on the Storm Ready wifi but yet my main router still is online. Once again they indicate maintenance on the system will occur at 1 a.m.
Internet drops nightly
This is getting really old really fast. I've had technicians come out and change the modem and the line, every night they keep saying they are doing "maintenance" Since I put in a uptime monitor to keep track... 3/17 6:21 pm off for 5:01 minutes 3/17 6:26 pm off for 17 seconds 3/18/ 5:49 p.m off for
Question
I have been trying to add this onto my parents accounts since spring training started and it looks like we are all having the same issue - I did just find this on their website where it says Extra Bases will be free the first week after Opening Day,
MLB Extra Innings
It is still about 7 weeks until the baseball season starts but I am wondering if the MLB Extra Innings pay for view package be available on Xfinity for the 2026 MLB season. The Extra Innings channels are still in the channel lineup and in past years I have received a letter from Xfinity telling me t
Question
Hi there, @Ohio49! Thanks for alerting us to the low hanging lines. If you have an account with us and the lines are at your address, you can report the hazardous line with these instructions,https://www.xfinity.com/support/articles/report-an-issue..
low hanging cable lines at Silhouette drive
There are low hanging lines on Silhouette Drive Martins Ferry Ohio
Question
Need to pay my brothers bill
Can’t find where on the app to pay my brothers bill
Question
•
Customer Service
probably illegal to be honest
Free mario merch and poster text!
I got a text about free mario merch and poster. I went to my nearest comcast center after work and the employee inside laughed in my face! I was like what is wrong and he informed me that the person just before me asked the same thing and he told them what he was going to tell me. Nothing is free. I
Question
100 billion dollar company and wont give out a free poster after saying you will. bait and switch.... pathetic
Free mario merch and poster text!
I got a text about free mario merch and poster. I went to my nearest comcast center after work and the employee inside laughed in my face! I was like what is wrong and he informed me that the person just before me asked the same thing and he told them what he was going to tell me. Nothing is free. I
Question
So yes, most people would say that visiting a local store is the same as going to a store and that by saying its on us..... means that its free... no charge. I feel like your trying to say im stupid now.
Free mario merch and poster text!
I got a text about free mario merch and poster. I went to my nearest comcast center after work and the employee inside laughed in my face! I was like what is wrong and he informed me that the person just before me asked the same thing and he told them what he was going to tell me. Nothing is free. I
Question
Thank you for taking the time to reach out @user_cz0u7x. I am glad to hear that all your concerns have been successfully addressed. Have a great weekend ahead and thank you for choosing Xfinity.
XfinityDemitrius
commented
5 hours ago
to the conversation:
0
0
Pedestal Box Underground Conversion
Hello, we have two above ground pedestal boxes located in our front yard. We want to have it converted to and underground type. It's a bit of a hazard to our two small kids. Also it would help when we landscape the property. Any assistance on this would be appreciated.
Question