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Yes. The non-working links look exactly the same on the page as the working links, and they are clickable; they even do the "wait for the moving dots" animation when clicked, but they do not then open a statement in a new tab, or anywhere.
Statement history incomplete
My statement history page https://customer.xfinity.com/billing/services/statement/history shows links to statements from the current one back to "2024 Mar 23 - Apr 22", but the statements older than "2025 Apr 23 - May 22" cannot be displayed or downloaded; clicking the links does not open a new tab
Question
Reissuing a $300 prepaid visa gift card reward, that has never been activated or used.
Hi, I have a reward that has never been used or activated and I'd like to inquire on how to receive a replacement since the funds are still valid! Any help is appreciated.
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Customer Service
Have you already attempted unplugging the box for 30-seconds, and plugging it back in?
spxvs
Why is it that my spxvs channel guide showing movie but no detail been like this for at least a week
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Thanks for the confirmation! Is the link for older statements highlighted the same way as your link for more recent statements?
Statement history incomplete
My statement history page https://customer.xfinity.com/billing/services/statement/history shows links to statements from the current one back to "2024 Mar 23 - Apr 22", but the statements older than "2025 Apr 23 - May 22" cannot be displayed or downloaded; clicking the links does not open a new tab
Question
user_MM21s, Great questions. The conversion is very quick. When I transitioned mine, it just took a couple of minutes. You will not lose any emails in the process.
Comcast to yahoo conversion time needed to convert
When you click to accept the yahoo terms of service…. 1 - how long does it take to complete the process and have all your emails and folders moved and accessible to you? 2 - is the process automated so that you can do it 24 hours a day with no delay if you do it during non business hours? 3 - what h
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Caller id not showing on tv
I’ve restarted tv box and caller id still not showing on tv
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Home Phone Features
user_pmi60c Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup
Frequent service interruptions with no outages reported
I have been in my current home about a year and we’ve had Xfinity since we moved in. Over the last 3-4 month I have experienced frequent outages - usually lasting only a minute but sometimes 5-10 minutes and on occasion even longer. If I do a hard reset of the router, it usually resolves the problem
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Hello @user_hfna2v This is certainly a unique situation. The only similar situation we run into is when stolen blacklisted phones are resold on Amazon or similar reseller sites. Usually we cannot remove blocks or phones from the blacklisted devices.
Demo phone
I have bought a Moto Edge 2025 from Amazon. The phone is limited, for example I cannot login with my own google account, I cannot tune the volume, bluetooth, DND, or set the phone in debug mode. Everything is failing with the message "limited by work policy". Upon attempting to remove the "work acco
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yes it does not show information
spxvs
Why is it that my spxvs channel guide showing movie but no detail been like this for at least a week
Question
Glitch music choice channels
Music choice channels are very glitchy. The screen and sound often freezes with black horizontal lines, plays for a few seconds, the freezes again… This has been an issue for the past two years. I’ve tried restarting everything, replacing the modem. Frustrating.
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Customer Service
@XfinityDemetrise Hi, No that link didn't answer my questions. What I want to know is when I click on accepting the yahoo terms of service and conversion begins to move to yahoo, what happens if an email is sent to my account after that point befor
Comcast to yahoo conversion time needed to convert
When you click to accept the yahoo terms of service…. 1 - how long does it take to complete the process and have all your emails and folders moved and accessible to you? 2 - is the process automated so that you can do it 24 hours a day with no delay if you do it during non business hours? 3 - what h
Question
I am literally having the same issue and have been to the store four times and called in at least five. Twice I have been told that I will be receiving a receipt in my email. One person told me it would take 7 to 10 business days and the next person
receipt
I just paid off my iPhone today and could not get a detailed receipt from Xfinity. I went to the store and be told to call Xfinity Mobile but when I called they told me to get it from the store. This is ridiculous. Why it is so hard to get just a receipt for my payment? I want a receipt that shows t
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Yes, that is what I'm saying, and I'm using the webpage. The links on that webpage for statements from the most recent down to the "2025 Apr 23 - May 22" link work to open their linked statements, the links below (older than) that link do not open a
Statement history incomplete
My statement history page https://customer.xfinity.com/billing/services/statement/history shows links to statements from the current one back to "2024 Mar 23 - Apr 22", but the statements older than "2025 Apr 23 - May 22" cannot be displayed or downloaded; clicking the links does not open a new tab
Question
4k Olympic material skips horribly!!!
Olympics USA 4K
New USA4K channels have shown up on my X1 (1362/63). Their content matches the Olympics content on regular USA starting Friday Feb 6. But, the 4K channels do not show the Olympic events on Feb 5, the first day of competition, even though they are on the regular USA program listings. Does that mean 4
Question
4k material skips horribly!
Olympics USA 4K
New USA4K channels have shown up on my X1 (1362/63). Their content matches the Olympics content on regular USA starting Friday Feb 6. But, the 4K channels do not show the Olympic events on Feb 5, the first day of competition, even though they are on the regular USA program listings. Does that mean 4
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Yeah, I am still in the middle of waiting. 3rd tech visit and now they say that we need to wait a few days for local to go over them information. Then I can reach out and ask if it is checked and fixed again and tell them, yeah my ping is still twice
intermittent connections drops daily
I have an arris sb8200 modem. for the past two weeks I have been experiencing intermittent connectivity problems. I noticed it first while in an online game and then my streaming services seemed to pause randomly. At least one a day I will completely lose connection. all the lights on the modem are
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Good afternoon user_296dzo. I will be happy to assist you further. Just to confirm, you are able to watch this channel with no issue, correct? But when you go to this channel the interactive guide is not showing any information about what programming
spxvs
Why is it that my spxvs channel guide showing movie but no detail been like this for at least a week
Question
Demo phone
I have bought a Moto Edge 2025 from Amazon. The phone is limited, for example I cannot login with my own google account, I cannot tune the volume, bluetooth, DND, or set the phone in debug mode. Everything is failing with the message "limited by work policy". Upon attempting to remove the "work acco
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Customer Service
Thank you for reaching out here. That is definitely an odd issue, and I will be happy to look further into that from here. Can you send me a direct message with the full name and complete address for your service? To send a direct message [private m
XfinityJohnG
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Glitch music choice channels
Music choice channels are very glitchy. The screen and sound often freezes with black horizontal lines, plays for a few seconds, the freezes again… This has been an issue for the past two years. I’ve tried restarting everything, replacing the modem. Frustrating.
Question