Xfinity Community Forum

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I have a temporary cable that was fixed in February. It needs to be buried and I have not had any success contacting anyone at xfinity. The village I live in told me I have 2 weeks before I start getting fined. If you guys cannot take care of this I

user_v3iqus

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12 hours ago

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Underground Cable Replacement

Current underground cable is obstructing construction of a new building foundation. The underground cable must replaced and relocated. Contacting [Edit: phone number] is unsuccessful in resolving this issue. Please provide assistance with this request.

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Thank you, @user_x0rslt, for confirming that you did not review, confirm, or approve the quote. We’re happy to take a closer look at your account and see how we can help resolve this. To get started, please send us a Direct Message with your

XfinityAlyssaA

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12 hours ago

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dispute bill

I originally went March 6, 2026 into Xfinity on Harper, St. Clair Shores, MI, because my land line was not working. I spoke with a service person Shawn (Sean). He told me he had to put all of my information into the computer as if I was wanting a new plan to get a quote if I wanted to consider getti

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‘SOS’ signal — problem transferring cellular to Xfinity

I’ve tried numerous ways to get help — I switched from T-Mobile to Xfinity cellular and can’t get a signal. The Xfinity app doesn’t help and I can’t make phone calls.

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Network

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user_qjrp7y Thank you for reaching out to us here to let us know you are having trouble logging into Peacock and ESPN. Have you already activated the bundle by following instructions found here https://www.xfinity.com/support/articles/streamsaver-off

XfinityBrianH

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13 hours ago

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Peacock and ESPN unlimited

I can't sign in to Peacock or ESPN unlimited and they're both on my account

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I did not review, confirm or approve the quote. The agent said he was deleting the quote. Obviously it did not get deleted. The Xfinity agent states he can't figure out how to delete the quote. Now my bill is the $153. It nee

user_x0rslt

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13 hours ago

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dispute bill

I originally went March 6, 2026 into Xfinity on Harper, St. Clair Shores, MI, because my land line was not working. I spoke with a service person Shawn (Sean). He told me he had to put all of my information into the computer as if I was wanting a new plan to get a quote if I wanted to consider getti

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I am having the same issue. I have been trying to activate for two weeks now, been back and forth between Xfinity and Disney chats. No help from either side. I’ve tried everything. Clearing cache, etc. I’ve done it over 100 times. Nothing works. Can’

user_il2qjc

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13 hours ago

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Bundle Activation Isn’t working for Disney plus and Hulu

I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .

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WPTV NBC affiliate

Where can I watch NBC Nightly News on NBC? WPTV doesn't broadcast any shows because of their contract dispute with Scripps.

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Channels and Programming

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Getting ABC back on Xfinity

PLEASE GET ABC BACK ON MY XFINITY HARFORD COUNTY. I HAVE BEEN A LOYAL CUSTOMER FOR OVER 30 YEARS. PLEASE GET ABC BACK. THANKS

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Channels and Programming

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remove wires and exterior box

I am re-siding my house this summer and I need the unused coax cable and exterior box removed from my house. I AM NOT an existing customer, so I don't have an account number.

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X1

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How am I supposed to setup/activate my Now internet router without the app?

My phone can't use the xfinity app. I need to activate my NOW internet. I have the xfinity gateway set up and working fine besides this. When I try calling the numbers that I have found online to do this, I can't get through to anyone that will help me (I can't get through to a human, at all). From

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Your Home Network

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It's so weird. It's as if those channels have been pirated by another station. It is a paid commercial network selling things like Aetna insurance, Cindy Crawford makeup, etc. Comcast is scheduled to make a tech visit next week to figure it out. Thei

user_k42276

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13 hours ago

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What happened to shop lc?

Why can't I find shop lc on my TV lately?

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Again, Xfinity is missing the point of my post and others here as well.

user_g0tusu

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13 hours ago

to the conversation:

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Poor Decision to Drop Scripps

Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability

Question

user_s61e97, sounds great. We support Xfinity Forums, X, Facebook, Reddit, and many more - so there may be a delay in response depending on current intake - please be patient with us as we receive hundreds to thousands of messages a day. We are here.

XfinityQue

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13 hours ago

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Bill Increase by 33.7 percent

I am highly upset at my bill increase from one month to another I went from paying 190 a month to 254 a month , which is just ridiculous in this economy, mind you I have internet, cable, security and mobile services with Xfinity, you would think they would incentivize long time customers to stay wit

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Ii did , how long before they respond

user_s61e97

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13 hours ago

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Bill Increase by 33.7 percent

I am highly upset at my bill increase from one month to another I went from paying 190 a month to 254 a month , which is just ridiculous in this economy, mind you I have internet, cable, security and mobile services with Xfinity, you would think they would incentivize long time customers to stay wit

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Xfinity has to start paying customers for loss of service or the class action lawsuit is inevitable.

user_xx1z23

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13 hours ago

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Scripps channels gone

Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that

Question

Thanks for meeting us here in our community, @user_v85g2n. It is important for you to acquire a return label from us and return it. Otherwise, you may still be charged for the full mobile cost. Please send us a message with your full name and address

XfinityLinda

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13 hours ago

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Poor Xfinity Customer Service

How do I return an unopened box with cell phone to Xfinity. I have requested that the order be cancelled, the employee stated that I have to mail the cell phone back to Xfinity. It has been very difficult trying to get help from Xfinity.

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Infinity is going to lose me..

user_ab70o5

commented

13 hours ago

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Poor Decision to Drop Scripps

Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability

Question

Good afternoon @user_v8v4r4. If you could send our team a direct message with your full name and full address, we can check to see what happened, and work to restore you access to Peacock Premium. To send a "Direct Message" ("Private") message: &bu

XfinityRaf

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13 hours ago

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diamond member can't activate peacock

Hi, I am a diamond member with Xfinity and am trying to activate the peacock premium benefit. The activate peacock page says I am not eligible for this benefit. Would someone be able to help me figure out how to get this activated? I would like to use my membership benefits. Thanks!

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What happen to my comcast email account and how can I recover as I have accounts I used this email address and now I cannot sign in

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Xfinity App

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user_3uw33z My team is here to help and we will stick with you every step of the way until you confirm the cable is taken care of. Please send me a Direct Message: https://forums.xfinity.com/direct-messaging so I can collect your information and cont

XfinityEmilyB

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13 hours ago

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Downed Wire

Wires have dropped and are hitting garage roof & other wires.

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