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If my bill goes to collection can I still send my modem box back
I still have my modem box and was wondering if I can still send it back? I moved and lost track of time. I have been trying to find a number to call bot cannot seem to find one. Can anyone help me?
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Customer Service
UPS package says delivered but i have not received anything yet.
I was expecting some xfinity equipment and I was keeping track of the tracking number, it said delivered when it was not. It said it was placed in the front door but there was nothing there. It was suppose to be some security cameras.
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Customer Service
Have you tried to release and renew your IP address ... Release/Renew is not likely to be helpful. When used with a standalone modem or with a modem+router gateway in bridge mode, Release/Renew would perhaps change the public IP. The IPs they assign
Desync while online gaming Valorant
During gaming enemies appear to see me before I see them. On my screen I see running headshots and movement speed that is very fast. When I watch the replay they clearing stop, aim, shoot while I don't even shoot at them. I don't have input lag but I think Desync. System is 9800x3d 5070ti and a 240h
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That is the problem, when I click on "connect.xfinity.com" I go straight into my xfinity webmail account, I no longer see the migrate to yahoo option. If I try to go to welcome to yahoo and click on login to yahoo, I receive this message "sorry we d
Not able to get the Yahoo email migration page
When I login to connect.xfinity.com I am not able to get the Yahoo migration page. I did not migrate the first time the pop-up was displayed, instead I clicked through and went directly to my xfinity email. How do I get the migration page again? Regards Dale [Edited: "Personal Information"]
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user_g1k0w We are a great place here to get support if you need anything more. Please let us know anytime if you need help with anything.
Comcast’s service is poor
I have been trying to get a replacement phone for over 4 hours, the verification department is unable to provide any assistance. I asked for a manager and was told they were in a “meeting “, than she was out and I being transferred I listened to the hold music for 40 minutes before hanging up. I sti
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No I have the new phone, I did it with no support from Xfinity. Your service is terrible, verification was a NIGHTMARE and getting a manager was useless.
Comcast’s service is poor
I have been trying to get a replacement phone for over 4 hours, the verification department is unable to provide any assistance. I asked for a manager and was told they were in a “meeting “, than she was out and I being transferred I listened to the hold music for 40 minutes before hanging up. I sti
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Thanks! Just messaged.
Change Shipping to Pick Up?
Hello, I just placed an order for service, however, I haven’t moved in yet to my new place until the 21st. How can I switch to pick up? Or change shipping day. Thank you!
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xfinity rewards
All that hype for nothing. The Xfinity Rewrads have been gutted. You lied to us. You know what you can do with them now? I am done with Xfinity/Comcast. A change is coming. That's a promise.
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Customer Service
Need ability to send direct message for gift card
Hello, I was unable to apply GIFT100 during my XFINITY sign up. I'd like to DM Customer Support in order to have this gift card added to me order
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Customer Service
Hi there, @jjaxx92! Thanks fore reaching out to us here on the Community Forum. We can check the status of your order to see if there is still time to adjust it. Please send a direct message to us by clicking the chat icon in the upper right corner o
Change Shipping to Pick Up?
Hello, I just placed an order for service, however, I haven’t moved in yet to my new place until the 21st. How can I switch to pick up? Or change shipping day. Thank you!
Question
Change Shipping to Pick Up?
Hello, I just placed an order for service, however, I haven’t moved in yet to my new place until the 21st. How can I switch to pick up? Or change shipping day. Thank you!
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Customer Service
failed porting failed activation to to swapped imeis/devices
The long and short is upon initial activation the IMEI numbers were swapped by one of the rivers than it is and the two Samsung devices failed activation
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Devices
each individual apartment has its own own account. I called support and they put me through to the Xfinity communities dedicated team and I was able to schedule for an onsite engineer to come next week. To take a look at the configuration of the devi
How do o get the ports on my ruckus device to work?
I’m new to Xfinity communities the last company that was installed also had Ruckus devices and was able to light up the ports on the bottom of the wifi device how do o get Comcast to do the same?
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Are you on a building that has the built-in Wi-Fi devices in? Do you have an account with us?
How do o get the ports on my ruckus device to work?
I’m new to Xfinity communities the last company that was installed also had Ruckus devices and was able to light up the ports on the bottom of the wifi device how do o get Comcast to do the same?
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@user_ktimqc same. They are sending another tech out for me apparently.
intermittent connections drops daily
I have an arris sb8200 modem. for the past two weeks I have been experiencing intermittent connectivity problems. I noticed it first while in an online game and then my streaming services seemed to pause randomly. At least one a day I will completely lose connection. all the lights on the modem are
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L1ngus Thanks for reaching out with your rewards concern. What offers are you missing when you say they were "gutted"?
XfinityEricB
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xfinity rewards
All that hype for nothing. The Xfinity Rewrads have been gutted. You lied to us. You know what you can do with them now? I am done with Xfinity/Comcast. A change is coming. That's a promise.
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