Hello Guys for the last 2 weeks my game has been telling me I am losing packets while playing. its very frustrating. I am wired directly into my Comcast router and was wondering how you guys can help to start the troubleshooting process. Thanks in advance

Just got off the phone with customer service after I saw an advertisement for the 5y/1 gig internet plan. I asked about it but was then told that offer was only for new customers - IF I wanted that service I would have to pay more for it because I have been with Xfinity since 2020. I was also told t

My husband changed his password on the computer so I changed it on his iPhone and kept getting an error message that the email could not be found — I honestly forget the message at this point. Anyway, I deleted his email from his phone and added it again but it defaults to POP instead of imap. I eve

How come we are unable to sign into our Comcast email?

I couldn’t find any documentation about my mobile promotion plan that was bundled when I purchased my home internet. I’ve already chatted with three different agents, and each gave me a different answer while also urging me to apply the promotion immediately. Honestly, it feels very inconsistent and

I'm looking for a printable Xfinity channel line up by plan, that include both the channel# and the network name. Is there such a thing? I don't want to print 30 pages of channels I don't have! Thanks

Paramount+ runs for a bit and tries to buffer, then freezes and tells me to try again later. Any suggestions to try resetting my modem as a fix are [Edited: "Language"] as I get Paramount+, like so many others, via the X1 cable box... those 2 devices aren't connected. Cable comes in, goes to a split

I moved in April 2025. I specifically canceled the internet service at that property, and established new service a year ago….I even did a chat months ago to confirm that I was not being charged for internet at that address. I had to put a new phone on my plan, and went in to the Xfinity store today

Hello Xfinity Support, I am a Platinum Xfinity Rewards member and have redeemed my free Peacock Premium benefit, however it is not appearing in my activated subscriptions and I am still being prompted to pay for a subscription when accessing Peacock. I have already completed the redemption process t

crazy increase in spam last week or so! from rare to many. all clearly spam. I keep marking as spam but tedious. is there a way to increase sensitivity of the spam filter? I have spam filter enabled, but dont see any settings to change..... ugh