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Caller ID on TV screen
Does not show up. I have confirmed the setting is "On" in notifications. I have reset the TV box. I have reset the gateway. Still no Call ID on TV screen. - Jeff
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Home Phone Features
They never figured it out, got a new iPhone as well, same problem, they don’t know what they’re doing
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein
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Add Detroit SportsNet you freaking dingus’s 😡
DSEN The New Detroit Sports Network Xfinity Channel Number
When will this new sports network the Tigers & Red Wings announced appear on our Xfinity channel guide. The app for DSEN popped up on Roku today
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Help with Peacock
I got a message saying Peacock premium was included with my account but when I try to watch something, it says upgrade
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Sign-In and Account Management
Is there a solution for this yet or not? Mine started today 3/24/26 after updating the app Iphone 16 promax. Access Denied.
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein
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is there a solution for this or not
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein
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Payment reversed
I received an email saying that payment was reversed, but when I check the website and app it says I have no balance due. How can I remake the payment? I was on auto pay.
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Billing
Hello @XfinityDemetrise We have had 2 gateways for about 18 months. We can not make any changes in our account, neither apply any promotional offers. Our previous promotion expired, and our bill has significantly increased. We have been trying to cha
Two internet lines going to the same Address prevent me from making any changes to my account
To the Xfinity Customer Experience / Retention Team or anyone that can help! , I am writing to express my frustration regarding my account. Despite being a long-term customer, I find myself in a situation where I am forced to pay significantly inflated rates with no path toward resolution or the abi
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Internet order status
Is there a way I can check on an internet order status? Been about a week with no information regarding.
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Customer Service
Hi, I sent the DM but have received no response. It’s been 5 days.
Xfinity Store -Gaithersburg stole iphones
The Gaithersburg MD xfinity store has stolen two iphones 17 that were supposed to be returned to the warehouse. On Feb 17, we cancelled service and on Feb 18 we dropped off devices but the store has never returned the phones. I will be charged for a service that I cancelled on Feb 17th. Please escal
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CherylKC Hello there! Thanks for using our Forums and for taking the time out of your day to contact us. I understand that you had a difficult time trying to get your emails synced on your iPhone and we apologize that you did not have the best experi
Lost all my email from Xfinity “support” person
I had the worst experience I have ever had with Xfinity customer service yesterday, MJ was her name. My Xfinity email wasn’t syncing with my iPhone. She had me delete my iPhone email account, which then deleted all of my email except for one day. She has me change from imap to POP. Only 1 day of ema
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Hi user_mlxh04! We appreciate you reaching out to our Xfinity Forum for support with your billing concern. My team is here to help and can certainly look into this for you. Please send us a Direct Message so that we can better assist you. Here are th
Need live agent help — promised plan change/promotion not reflected in bill
I need help connecting with a live agent regarding a billing issue. I'm unable to connect with an agent through IVR call or through Xfinity Assistant. In February, I chatted with an agent through Xfinity Assistant about changing my plan. During that conversation, the agent told me they were applying
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Peacocktv.com premium offer
How do I sign up for the peacock premium?
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Sign-In and Account Management
user_kto6zc, thanks so much for reaching out to Xfinity Support. I can see where this could be confusing. I would recommend checking your bank account to make sure the payment went through. If it didn't, it could be for a number of reasons. If you st
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Payment reversed
I received an email saying that payment was reversed, but when I check the website and app it says I have no balance due. How can I remake the payment? I was on auto pay.
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