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Remove TV
I would like to downgrade my plan to remove TV and the equipment rental. I never use it. I will return the box to a local retail store.
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X1
Exposed wires
Potomac Edison came out to work on the electrical box. The removed a lot of bushes, now there’s what appears to be cable wires exposed and partially cut. How can we have someone come out and take a look?
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Customer Service
Thanks for the reply Richard. One of the two boxes I returned was an XG1v4 (from my living room) so getting another XG1v4 won’t help. I also returned a smaller DVR box from my bedroom (same issues), but I can’t tell you which type/model. I just spent
Wired Box - Cloud Access
Let me start by saying I used to develop trading platforms, telecommunication networks and disaster recovery systems for Wall Street. Given my background, I have a fairly decent understanding of technology. Last month (March 2026), I asked Xfinity to add AppleTV to my account. NOTHING ELSE was to ch
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Temporarily blacklisted IP Address
I've been using Outlook for my Comcast email for many years. A couple of weeks ago, I began receiving an error when trying to connect - 0x800CCC92 - Temporarily blacklisted IP Address - try again later. My password has not changed and I am still able to access webmail. I already confirmed that I hav
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If I can't get ABC Denver and other local channels, why am I still getting charged for them?
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Well, if ABC and the rest of my local channels are not available why am I still getting charged for stations I don't get anymore?
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Modem set up issues
I jave set up my modem as instructed, however my light has been blinking orange for close to 30 minutes now. I have tried power cycling and then relocating when powercycling didnt work. Unfortunately, i still cannot get a solid white light.
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Your Home Network
@user_9f23u8 Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the enterta
Sick of Comcast pulling channels and networks
I am sick of paying over $320 a month for internet and tv so I can see channels I want to see, like Altitude and local channels. We went THREE YEARS before our Denver Nuggets and Avalanche could be seen on Comcast and now you have cut off ABC. I’m missing American Idol and AGAIN NBA playoffs are thr
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I have no sympathy whatsoever for Xfinity in their current financial stalemate with Scripps Broadcasting. Every year, my Xfinity bill goes up significantly (I am now paying almost $300 monthly for my basic cable service), and every year, Xfinity not
Scripps channels
I am writing to formally complain about the removal of Scripps network channels from my Xfinity television package while my monthly bill remains unchanged. This situation is unacceptable. I am being charged for a level of service that Xfinity is no longer providing. The channels that were part of my
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bunowen, hello there and oh no! I understand the need of your email access. Did you complete the migration?
Unable to get my email [Edited]
unable to get my email and forgot my password lat active end of march
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@Direktor yes, I have had lots of issues in Cimmarron Hills which is why I posted to ask about it but when I sent DM, I wasn't satisfied.
Northeast Colorado Springs outages
Is there any schedule for completion of the "improvements" that are being done with fiber cable being installed? I have experienced outages at least once or twice a day for weeks and it is affecting my work. I was kicked off of the Internet and dropped important conference calls I was facilitating l
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Unable to get my email [Edited]
unable to get my email and forgot my password lat active end of march
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Hello and Happy Sunday, wanted to reach out to see if you were able to get your Peacock app active?
Can't Activate Peacock!
I am a Platinum member which includes the Peacock subscription, so I went to activate Peacock in My Account. I keep repeating the following without success. First, I claimed the Peacock subscription. It indicates the benefit is "Claimed" and can be activated. Then I went to My StreamStore to activat
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My service included this service since we have had Xfinity, 40 years now. I rely on my WTVF CBS Channel 5!I would like a credit on my bill, for services offered and not in my "package" now. Or my option is to get a Tablo and cancel my Xfinity
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Hi @Direktor, thanks for taking the time to post on our Xfinity Forums page. I'd love to do everything I can to assist with the intermittent internet service you've been experiencing. Please send a direct message including your full name and ser
Northeast Colorado Springs outages
Is there any schedule for completion of the "improvements" that are being done with fiber cable being installed? I have experienced outages at least once or twice a day for weeks and it is affecting my work. I was kicked off of the Internet and dropped important conference calls I was facilitating l
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Cancel my servive
Stop my comcast xfinity account. I have tried to cancel this account and you have made the process nearly impossible. I will not be paying you so it is in your interest to not provide service
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Customer Service
How about not give the corporate big wigs millions of bonuses? You guys are going to completely go out of business! Bring back my ABC or lower my monthly price!
user_wu50h7
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E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles