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user_2p6q60 Hi there! We are here to help if you are continuing to have issues, and we truly appreciate you using our Forums to contact us. Is this still ongoing or did you manage to get ESPN Unlimited activated?
How to activate subscriptions
I’ve been trying to activate ESpn unlimited subscription for the last week and keep getting the same error message. Please advise The error message reads something unexpected happened please try again later
Question
I don't know if it's accurate, but https://www.xfinity.com/support/articles/now-internet-faqs says: Can I change my WiFi username and password on my NOW Internet gateway?When you receive your NOW Internet Gateway, you’ll see a sticker on the gatewa
using the xfinity NOW service, how do i change wifi passwords
I have the xfinity NOW internet service. How do I change my wifi passwords on this service. When I look at the wifi details on the xfinity app, there is no option to edit or change the settings. I tried calling the 800 service phone number. The automated options asked if I wanted to use the automate
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My Parental Controls and Profiles ALL GONE after updating App
I just updated the app (which was required) and now ALL of my profiles and parental controls are gone!!!!! Please help.
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Xfinity App
@user_94zacj it was resolved! Likewise—knowing what I know now I will always order in the store. I had called Xfinity to report it stolen and they black listed my phone . Filed a police report (that part took a while because I had to wait for the of
new iPhone 17 pro ordered, Fedex package tampered with, phone stolen upon arrival
How do I contact the executive resolutions team? I have been sent everywhere and told to contact, fedex, file a police report, blacklisted the iPhone that was stolen---nobody seems to be able to get back to me in regards to replacing my stolen phone. when fedex delivered the package, the package had
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Johanna_ Thanks for reaching out to us to get assistance with doing an account ownership change request. We can certainly put in the request for you if you wish to do it remotely. Please keep in mind this will take a while longer than doing it in sto
Name Change Request
Can you please change my wife’s name to the main owner of the account? [Edited: "Personal Information"]
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Hello @user_t1g30u You can pay your mobile bill online at https://www.xfinity.com/mobile/my-account/quickpay/start
XfinityMatthew
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Mobile account
My phone is off and I can’t find the app to pay it
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