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user_el6g2d Welcome to our community forum! Thank you for reaching out so we can help with your Xfinity WiFi settings. Are you using one of our Xfinity Gateways? If so, you can check out more details about our Band Steering technology to see why it's
all my ssid are named the same thing
all my ssid are named the same thing on my router. I want a name for each 2.4. 5 and 6
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Will not connect
I keep trying to connect my network and it will not connect
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Your Home Network
Yes all I need is replacement phone not a new line that you rep is trying to sell me. I have broken phone and replaced plan what does it cover??? Two what can I up grade as of now??? Is all I have been asking for two hours. Not tomorro
Formal Complaint
How do i make a formal complaint about the unprofessionalism of thechnician that came to my buniness today? [Edited: All Caps]
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I greatly appreciate you checking @pmell20. With being an active subscriber to our Xfinity Popular Video line up, you would need to upgrade the subscription to our Xfinity TV Premium to receive the channel. Do you want to go over upgrade options for
BravesVision
Why can’t I see the Braves on channel 1255? I already pay a monthly fee to Xfinity for local sports.
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Looking at my bill, I just see Popular tv.
BravesVision
Why can’t I see the Braves on channel 1255? I already pay a monthly fee to Xfinity for local sports.
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Hey there @ctroopy! We appreciate your loyalty, you have definitely come to the right place for assistance. I'll be more than happy to review your current offers. To get started, send our team a direct message with your full name, and the service add
extending service beyond a year
i am renewing my lease on my apartment come june of this year and want to renew my wifi service for another year. how do i do that and do i keep my current router?
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Can't activate ESPN unlimited - bulk account
Hi, I spent two hours with phone reps trying to activate this, hoping for better luck on the forums. My account is part of an HOA bulk package that includes ESPN , and I received an email to activate ESPN Unlimited. However: 1) ESPN is not visible on https://www.xfinity.com/yoursubscriptions - bulk
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Customer Service
@user_9umpnm Yes, this is our XB8 Gateway Modem. We would absolutely set you up with this to provide our faster internet speeds.
Xfinity gateway
Can somebody switch out your router and will it still work on your network? So I’m pretty sure somebody swapped out my router, my Xfinity Gateway
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@rheam Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment
NCAA women’s finals
We don’t have ABC anymore so we are stuck with ESPN side panel of commentators through out the whole game. Such a distraction! To see the traditional broadcast game we are directed to go to ABC. Oh yeah we don’t have that choice anymore. ABC is a major channel to remove from our lineup! We are fed u
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I sent a picture of the serial number and the label on the bottom of it and can you tell me if I just got my equipment four months ago if this is the router and modem that they would’ve gave me because it seems to mean mine was all white and it was n
Xfinity gateway
Can somebody switch out your router and will it still work on your network? So I’m pretty sure somebody swapped out my router, my Xfinity Gateway
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Reviewing your Xfinity services and billing statement, do you subscribe to the Xfinity Ultimate TV or Xfinity TV Premium channel subscription? What is your current Xfinity Video package? @pmell20
BravesVision
Why can’t I see the Braves on channel 1255? I already pay a monthly fee to Xfinity for local sports.
Question
NCAA women’s finals
We don’t have ABC anymore so we are stuck with ESPN side panel of commentators through out the whole game. Such a distraction! To see the traditional broadcast game we are directed to go to ABC. Oh yeah we don’t have that choice anymore. ABC is a major channel to remove from our lineup! We are fed u
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Customer Service
To set up my Mobil/landline phone
Lost Internet a few days ago, everything was restored except my landline
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Devices
extending service beyond a year
i am renewing my lease on my apartment come june of this year and want to renew my wifi service for another year. how do i do that and do i keep my current router?
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Customer Service

Why is is always about the money? With the millions of customers you would think they would have sufficient funds without digging deeper into everyone wallets. Such a shame.
Lynda123
commented
9 hours ago
to the conversation:
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Why am I not getting abc
I am not getting abc anymore. Why
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