We've had Comcast/Xfinity coaxial cable connected boxes for 20+ years. We were told that the boxes needed to be replaced with wireless boxes @ $15 ea (x5 TV sets = $75 monthly) or we could use the Xfinity Stream app. We chose tha app. Huge mistake.

Thanks for posting on our community forums, panama9red. The best way to return the equipment would be to the service center or UPS store near you. For more information on this process, you can visit us HERE.   

Unfortunately, I did that and the router never reset and I had to get online with Xfinity ap and live person. We had to completely reset everything with a new network name and password.  I had to the add every device ( tv’s , ring, ghome, sensi

Hey there user_btowvt, we appreciate you taking time out of your day to reach out through the community forums! You can find steps on how to change the broadcast language and other audio settings through X1 on our support page covering how to Manage

I have been engaged in a lagging chat conversation with a live agent for an hour and a half and have yet to have my account verified, my question acknowledged, or to be assured that my account would be looked at. What does it take to get someone to a

the Service tech was just here. He ran a new line from the pole to the house. I am going the monitor it for a few days and see if this fixes the issue.

andysc1, Thank you for creating a new post. I'm sorry to hear you are looking to cancel service. I can certainly address any issues you may have, and I can also help stop service if needed. I ask that you reach out privately, so we can cover the

Thank you for reaching out to our team here. I will be happy to look further into any issue with that. Is there an expiration date on that card?

@user_95kk7n @XfinityJustinC Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these pu

@user_tof299 Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored. Please see this post about direct messaging the support team; https://forums.xfinity.com/conversati

Hello @strongman85 remodels are exciting! We would like to help you with this process to get started.  Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on th