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I upgraded my xfinity email to yahoo and hate it! I’m missing a ton of important sent messages and there is a ton of ads. How do I undo it?

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restore comcast email

I do NOT choose to "upgrade" to Yahoo mail. It is difficult and frustrating. I absolutely hate it. If I had known that I had a choice to upgrade (a misnomer!) I would not have done it. Please show me how to restore my Comcast email back. I would hate to change providers since we have been with Comca

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Need live agent

I got an offer from a competitor offering the same speed for $35 and need to know if xfinity can match it

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Ah, ok. Thank you, @unixfreak! The modem appearing to be dead is what I must've misunderstood, my apologies. I am so glad things are resolved. Please don't hesitate to create a new post down the road if any other questions or concerns arise! Our team

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Tech put my connection on a private network among other nightmare visit

So I had a tech come out last Sunday only because of a single channel that I couldn't receive from my cable card device (MythTV - like Tivo). I so regret it. When he arrived he said he was going to have to run a new cable from the pole to my house - due to signal strength at the modem. Fair enough,

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The best thing that you can do is to change your WiFi network security password / network key.

 commented 

3 hours ago

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How to prevent a previous device from connecting to wifi

I allowed a neighbor to connect their laptop to my wifi about a year ago. Now, every time they are in their living room (which is the room closest to my house) their laptop connects to my wifi. If I click "forget device" in the Xfinity app, will this prevent them from reconnecting?

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@user_urqciv - Thank you for clarifying. Your response created a different case/chat thread on our end since you're now using another login/username. Would it be possible for you to continue replying as user_e7tgjp for the sake of our team keeping tr

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Billed for xfinity phone not received

37 days after ordering a phone with an agent they sent to another address in another state and can see I did not receive the phone. They still will not stop charging me the monthly payment and will not remove the phone even seeing that it is being returned as the other person refused the package. Th

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Fell for it

Well, I fell for my first game ever. I consider myself a pretty intelligent person, but they got me. Someone claiming to be FedEx that I got the wrong phone and that someone else got my phone and it needed to be exchanged. They told me to go to the FedEx store with a label they sent by email and shi

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@user_m95nvg Thank you for returning with that detailed feedback !! Best of luck to you !

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3 hours ago

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T3 Timeouts (and corresponding internet drop-outs), RNG-RSP CCAP Commanded Power in Excess of 6 dB, and other issues.

Hello, I've been fighting an issue with intermittent drops outs and packet loss for some time (two+ years now). It sometimes works fine for months, then it's just...not great, daily (sometimes every few hours), for a while (at a time.) I'm out of ideas for this problem and would really like to get s

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No - there is no issue at all. I put the modem/Wifi device in bridged mode which resolved the network issue.

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Tech put my connection on a private network among other nightmare visit

So I had a tech come out last Sunday only because of a single channel that I couldn't receive from my cable card device (MythTV - like Tivo). I so regret it. When he arrived he said he was going to have to run a new cable from the pole to my house - due to signal strength at the modem. Fair enough,

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The address is not an old address it was sent to Spokane Washington and I told the agent while purchasing the phone that this was not the correct address. They had said they could not change it. On 3/23/26 it says on the tracking that the package was

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Billed for xfinity phone not received

37 days after ordering a phone with an agent they sent to another address in another state and can see I did not receive the phone. They still will not stop charging me the monthly payment and will not remove the phone even seeing that it is being returned as the other person refused the package. Th

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Email account

Need email account. Mine is closed

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Hello @user_e7tgjp Thanks for reaching out. Typically, with phone orders they can only be sent to an address on the account. Was it sent to an old address of yours. We can certainly help you get this figured out and properly escalated. Do you know wh

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Billed for xfinity phone not received

37 days after ordering a phone with an agent they sent to another address in another state and can see I did not receive the phone. They still will not stop charging me the monthly payment and will not remove the phone even seeing that it is being returned as the other person refused the package. Th

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user_oj68gc   Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast&

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Fox 13

Is there any time frame for getting Fox 13 back? It is an inconvenience and I'm serious considering of leaving comcast and going to other options to watch all my programming.

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Billed for xfinity phone not received

37 days after ordering a phone with an agent they sent to another address in another state and can see I did not receive the phone. They still will not stop charging me the monthly payment and will not remove the phone even seeing that it is being returned as the other person refused the package. Th

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Who thought this move to Yahoo email would be a good move. I absolutely hate it.

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Would like to return back to xfinity email from Yahoo email

I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?

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Ribstone51 Great! Let us know how it goes!

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Xfinity app on roku will not function

Despite following all instructions to fix this problem, the xfinity app does not function on 2 of our 3 ROKU units. My internet signal is excellent, one of the problem tv's is hardwired to the xfinity modem. I can get much of what I want on FUBO and am about to get rid of xfinity tv, as it is too ex

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Thanks! I'll give these fixes a try.

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Xfinity app on roku will not function

Despite following all instructions to fix this problem, the xfinity app does not function on 2 of our 3 ROKU units. My internet signal is excellent, one of the problem tv's is hardwired to the xfinity modem. I can get much of what I want on FUBO and am about to get rid of xfinity tv, as it is too ex

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I completely understand, @unixfreak. And I am so glad to hear that our techs were helpful! At Comcast, we're dedicated to providing exceptional service, and our technicians are the heart of that mission ❤️ To clarify, is there still an issue (or now

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Tech put my connection on a private network among other nightmare visit

So I had a tech come out last Sunday only because of a single channel that I couldn't receive from my cable card device (MythTV - like Tivo). I so regret it. When he arrived he said he was going to have to run a new cable from the pole to my house - due to signal strength at the modem. Fair enough,

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