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Xfinity Xumo Box Stuck On Settings, Account Not Linking

Like others with this problem, I recently moved house. I went to power up my Xumo streaming box to watch television, whatever. It was working on the first night, my internet was being funky, but I was still able to watch a couple episodes of True Blood (2/10 wouldn’t recommend) but then my internet

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I need help setting up my phone

I can not remember any of my passwords. I have factory reset my phone & I still can NOT get in. I need someone that can help me get past the phone User passcodes/words.

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It's been more than 2 months since the post. Any update from the engineering team?

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Router Admin Tool is disabled

I tried to enable the Router Admin tool from the Xfinity app but I don't see options listed on step 2. Allow Admin Tool access (toggle ON) If you need to access the Admin Tool, use the following instructions to enable access. Visit the WiFi tab in the Xfinity app. Select View WiFi equipment and open

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Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those sc

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

Thanks for confirming. Those lines should remain in place since there is no specific reason to have them removed. Please let us know if you have any further questions.

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Getting Rid of External Wires

Hello! I'm looking to confirm that I still need the wires going from my house to the telephone lines on the street. I'm no longer using a landline, so I don't think I have any need for them, but I may need them for Ethernet purposes? Please advise.

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I successfully reconnected to my email. Thank you.

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Email login

I am not being able to login to my email

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@user_ves3h3​ What worked for us was to switch out our wired cable boxes to wireless ones. P+ now works without any glitches. That's to be expected, if you read my comments (and some others). What you did was replace cable technology with an inte

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Paramount Plus Error "Something Went Wrong" just recently

Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs

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Throttling for many months

Before 4:30pm [Image removal: "Personal information"] After 4:30pm [Image removal: "Personal information"] Comcast what say you? You're billing be for full service delivering less than 25%

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Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

Tranfer mobile pin number

PIN number yes im trying to get my tranfer mobile pin number to trenfer my phone number

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XB7 frequent reboots

My XB7 is in bride mode and it simply is acting as a cable modem. I notice it reboots (blinikng green light) at least once a day for the last couple of days. I wonder if those reboots were triggered by xfinity (software updates)? Anyone has the same experiences?

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“….the ability to upgrade their email account to Yahoo Mail for a better email experience at no extra cost….” not true if it has caused problems (I had some e-mails that needed attachments didn’t’t come through) … having ads show up every time you c

 commented 

6 hours ago

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Anyway to get my old Xfinity/Comcast email accounts back after yahoo conversion?

iPhone user here. I did the suggested conversion about 2 months ago, with the understanding that I would lose access if I didn't. When I did the conversion I had to create two new accounts in my iphone, and the old ones since they did not connect kept giving me errors so I deleted them. About a week

Question

No, they’ve just been there a while and I was confirming they’re still necessary.

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Getting Rid of External Wires

Hello! I'm looking to confirm that I still need the wires going from my house to the telephone lines on the street. I'm no longer using a landline, so I don't think I have any need for them, but I may need them for Ethernet purposes? Please advise.

Question

Hello dlwlgarr are you experiencing issues the same as the Original Poster, or the deletion issue from the prior responses? Is this issue still occurring?  

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Apple device email clients not working with comcast.net accounts

I've noticed over the past several days or even weeks that I could no longer send emails from either of my comcast.net accounts using Apple Mail on Mac. I've also had sporadic connection issues on iPhones and iPads. Today, every single Apple device I own is unable to connect to either of my comcast.

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We appreciate you taking the time to reach out. Thanks for being a valued member of our Xfinity Community and hope you have a great rest of your week @JR63.

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Email transition

Received this today. I believe it is not legit. MyXfinityEmail® Dear User, This is an important reminder for you..We will be discontinuing the old version of your email account on April 15th, 2026 . To avoid losing access to your email, please upgrade to the latest version as soon as possible. [Edit

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email sorting

I put an email to a specific folder, but copy stays in inbox. If i then delete copy in inbox, it deletes the copy in folder. how can i delete from inbox but keep in folder?

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Thanks. There was no logo and I figured if it was legit I would have more time to act.   

 replied 

7 hours ago

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Email transition

Received this today. I believe it is not legit. MyXfinityEmail® Dear User, This is an important reminder for you..We will be discontinuing the old version of your email account on April 15th, 2026 . To avoid losing access to your email, please upgrade to the latest version as soon as possible. [Edit

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