Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (477.6K)
Accepted Solution
Coaxial outlet install
The room I would like to have my router in does not have a coaxial outlet. I was hoping to schedule an appointment to have an outlet installed
Question
•
Customer Service
Respectfully, if you have done “digging”, the. did you also find the same accusations made by other customers, including the post we’re currently on? Seems like a systemic issue
Gift card 300$
We got a promotion deal. We were supposed to receive a 300$ gift card by now. Still nothing please help
Question
Hey @drtdogs, Thank you for visiting our official Xfinity Forums Community support page. Your Xfinity username would be used to sign in to your Xfinity account where your public Xfinity Forums username is different. Once the username for the Forums C
user name
Why does xfinity show a user name that is not my correct user name with no way of changing it to the proper name? My user name is drtdogs yet xfinity continues to show user_75og's
Question
user_avzme1 My team is glad to hear you were able to get this resolved. Take care, and have a great day!
I accidentally trashed emails from a folder and would like to recover them. Is there a way to do this?
I have tried the trash option, and then the profiles option, it was a sub folder with old emails in there and I thought it was my junk folder but tried all the options in reading off the internet thought that I could get a hold of a person and they could resend my emails back to me, but then I just
Question
If you were told something from Xfinity store I will recommend going back to the store and speaking with a manager. On this platform we do some digging, and unfortunately we have to go with the evidence that's put before us. I will be leaving this ch
Gift card 300$
We got a promotion deal. We were supposed to receive a 300$ gift card by now. Still nothing please help
Question
I have no physical proof other than what was said in person by an employee during my sign up. I took that person for their word. After some quick research it appears my problem is not an isolated event with the same amount of $300 promotional card pr
Gift card 300$
We got a promotion deal. We were supposed to receive a 300$ gift card by now. Still nothing please help
Question
user_7xo6v8 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup
Schedule an appointment for a coax outlet?
Our house doesn’t have a coax outlet and we need to make an appointment for one
Question
Hello there @SantanaBanana57 , do you have any proof that can be sent in that you were promised a $300 gift card?
Gift card 300$
We got a promotion deal. We were supposed to receive a 300$ gift card by now. Still nothing please help
Question
user name
Why does xfinity show a user name that is not my correct user name with no way of changing it to the proper name? My user name is drtdogs yet xfinity continues to show user_75og's
Question
•
Sign-In and Account Management
Schedule an appointment for a coax outlet?
Our house doesn’t have a coax outlet and we need to make an appointment for one
Question
•
Customer Service
Xfinity team, this is an issue with how you've configured your equipment to advertise capabilities. This isn't a linux issue. There is now a patch that provides a workaround since Xfinity is unwilling to review this issue that they have created - htt
Slow speed on Linux laptop
I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un
Question
This isn't a linux issue. The issue is Xfinity not managing their equipment properly. There is now a patch that provides a workaround since Xfinity is unwilling to review this issue that they have created - https://git.kernel.org/pub/scm/linux/kernel
Slow speed on Linux laptop
I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un
Question
The worst experience ever
I was forced to use Yahoo for a better email experience and for 1 week I’ve tried to filter by sender, delete emails, sort……I am unable to do ANYTHING. I will be contacting the Better Business bureau and will share all over social media what a nightmare experience this is.
Question
•
You can try. I would assume they will claim incompetence for the sales people as they legitimately have no clue what they're talking about half the time. I don't know of any place they actually had it marketed or advertised as saying you can h
Dual eSIM with two xfinity mobile numbers on Phone
Over the past year and a half I had an iphone 16 Pro and had it setup with Dual eSIM. Both phone numbers were xfinity mobile numbers/plans, one personal and one business. I recently purchased a Google Pixel 10 Pro Fold and was trying to transfer the two numbers over when I ran into the issue of not
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
EG
commented
6 hours ago
to the conversation:
0
0
construction
[Edited: "Personal Information"] I am looking to extend my driveway and want to understand how close to the xfinity box I can get. I need someone to call me to discuss from the construction team. Thanks.
Question