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user_british, hello there and thanks for reaching out sharing your story. Just to be clear, are you requesting your concern to be closed or are you needing assistance with your concern?
Trade-In Promotion Promised at Sign-Up Not Honored – Repeated Runaround
I am seeking assistance with a trade-in promotion that was promised to me when I signed up for Xfinity services at the end of November. I was told in-store that I would receive $1100 trade-in credit for my iPhone 14 Pro Max as part of a Black Friday promotion. I joined Xfinity Internet specifically
Question
Think how much money people could save
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
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You hate the poor and these cans
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question
Why do you discriminate against the poor
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question
My TV My Choice is that so hard to understand
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question
Individual channel choice
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question
Hello @user_5rsj31, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different
Cancel service
My name is [Edited: PII] my phone number is [Edited: PII] and I use [Edited: PII] for my email you have on file my home address is [Edited: PII]. I wish at this time to terminate this account with Xfinity WiFi and do not wish to be billed anymore I wish that Xfinity as of this moment when I am finis
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A la carte channels the time has come
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question
If you allowed us channels selection think how much money you could make in advertising
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question
Accepted Solution
Howdy CuriousFour and thanks for joining our community on this Saturday 🙌 Right away I want to let you know we infinitely appreciate all the years you've spent with us that made you a Diamond tier member of the Xfinity Rewards program that is incred
Peacock Premium problem!
I am trying to log into Peacock Premium via the tv. I should have Peacock premium since I am a diamond customer. Every time I log in, it asked me to select a Peacock plan to purchase. I reached out to Peacock customer service and they said it is an Xfinity issue and that I need to contact Xfinity. I
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@XfinityJon I have submitted a message there as you requested
Excessive and inaccurate data usage
Having the issue reported by multiple people here: https://forums.xfinity.com/conversations/your-home-network/sudden-spike-in-data-usage/65091e84baecdd4ece0656b7?page=2 My router says we've used roughly 135gb so far this month, while the usage meter from the xfinity site claims nearly 500gb -- not t
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Make cable affordable again
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question
Give us single a la carte channels
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question
Remember when we got the free TV box they told us due to government move to digital migration said it was free then they started charging for it
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question
Cant change service address
Moved recently and changed address' and planned to transfer internet to new place but ended up going with a different internet provider. Mobile number was under the previous service address. I am unable to change it to my current address.
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Plan
So if a local municipality has a law the mandates single channels you have to allow it. Right kinda like the digital migration which you told us we would never have to pay for the TV box…until about a year later you lied
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question
Give us single channels that makes sense
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
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You know you are pricing the poor out of the market. Are you so against the poor being informed by cable you are limiting their access to information
Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question

You have not even responded give us single channel choice
user_76aght
commented
11 hours ago
to the conversation:
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Make cable affordable again
Give us a la carte channels allow us to pick what we want to watch and do not force us to pay for content with which we do not agree. This is a first amendment issue as our watching habits are part of our speech as much as the content we support you are making us pay for things we disagree with.
Question