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Hey there, @user_3z7pur, thanks for reaching out through Xfinity Forums regarding your Peacock activation. Are you also still having issues with your activation? Are you getting the same error messages when you try to activate?
Trying to activate my premium peacock subscription via Xfinity Streamstore
I’ve been trying to activate my Peacock Premium subscription through Xfinity for the past few days and keep running into the same issue with no resolution. On this page: https://customer.xfinity.com/membership it shows that I’ve already claimed my Peacock Premium and all I need is to "activate" it.
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I am having the same issue. Why am I staying with Xfinity as a provider if this is what you give to us for service?
Apple TV sign has an endless loop
For months when I try to use Apple TV on my tcl google tvs, I use the QR code or the log in website, enter my credentials only for the tv to reload to the original screen with a new code. I am told this is an Xfinity issue. I have restarted my tv, my WiFi, cleared caches, data, deleted the app, rest
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Hey there, sr2489, thanks for reaching out through Xfinity Forums regarding your Peacock account. Are you still having issues with activation? We would be happy to help you with the activation, so you can enjoy your subscription.
Trying to activate my premium peacock subscription via Xfinity Streamstore
I’ve been trying to activate my Peacock Premium subscription through Xfinity for the past few days and keep running into the same issue with no resolution. On this page: https://customer.xfinity.com/membership it shows that I’ve already claimed my Peacock Premium and all I need is to "activate" it.
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Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate yo
Duplicate account created
Hello, I was attempting to change my service with the account I've had at my service address since 1994, but instead of applying the different service to that address and account number, your system created another account number. Can you please just delete the new account that was created yesterday
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@user_7ieqs2 Thanks for reaching out to us about your service. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Please send us a direct chat message with your full name and complete se
Horrible Experience
I had a great experience at the store when I purchased my Internet and when I went back to start mobile service. It went down hill from there. I ported my number over from another service while in the store bought a new phone and everything. When I left the store I was told everything was set up my
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Hey there user_9bdup7! We have an amazing website dedicated to helping pair your Xfinity Remotes to any TV and ensure X1 Voice compatibility! Program Your TV Remote and Get Remote Codes - Xfinity Let us know if this helps you get
New tv remote pairing with new primary tv box
I have a new primary tv box and I can’t get the new remote to pair up with it
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Thank you for reaching out to us @betty74! I completely understand how important it is to be able to access your email. Are you signing in to the email using our site here?
Password
I tried resetting my password but I cannot access my email account. My old email account is [Edited: "Personal Information"]
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Hello user_30yzqi, thank you for reaching out in our Xfinity Community forums. I am sorry to see you go; but I will, of course, assist you with your request. Please send our team a direct message with your full name, the name listed on the acco
Cancel Account due to Move
I need to cancel my account due to moving I do not want to transfer the address service you are out of my service zone my name is [Edited: "Personal Information"] and the address on my account is [Edited: "Personal Information"]
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Horrible Experience
I had a great experience at the store when I purchased my Internet and when I went back to start mobile service. It went down hill from there. I ported my number over from another service while in the store bought a new phone and everything. When I left the store I was told everything was set up my
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Customer Service
Peacock Subscription
I had to correct my NOW TV from Latino to English. Now I cannot access my Peacock subscription. My Xfinity account says it's now ready to activate but when I try to do so it says I already have an account. When I go to my Peacock account it says I do not have a plan selected.
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Non-X1 Service
Hi, @user_nre1vy! We will get it working for you and are glad you reached out! What happens when you try to activate Peacock? Are you not seeing it listed to activate or see an error during the process?
Peacock Premium Member Benefit Account not eligible for Peacock offer
Hello I have a Peacock premium benefit I'd like to activate. I do not see any email in my account and when I click on https://www.xfinity.com/activate-peacock I see a message "We're sorry, your account isn't eligible for this Peacock offer"
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We appreciate your help with troubleshooting, @brett5355! Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this
sports zone app error APPS-04223 when selecting watch
When I select "watch" I get error APPS-04223 and a message that says "Sorry this isn't working" and to try to access from the guide. It happens on all items listed in the sports zone app
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@Again my understanding is that i am supposed to enter my @comcast.net email at the yahoo portal but it says it doesnt exist so I still have no access to my email :(
I have had comcast for decades. they without telling me or at least i didnt get the memo swtiched me to yahoo and now my Classic Outlook doesnt work. no i dont want to use their app or anyone elses i want all my email in one spot like it always has been. Called in got no where. went to yahoo and (So
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New tv remote pairing with new primary tv box
I have a new primary tv box and I can’t get the new remote to pair up with it
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Customer Service

Hey there, @user_9mtz9q, thanks for reaching out through Xfinity Forums. We can assist you with making changes to your services. You have reached the right place! Can you please send us a Direct Message with your full name and your full address? To
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Cancel
I’d like to cancel my internet service.
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