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@user_7tluqw Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Please know C
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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So, I’m having the same issue with receiving some emails as the OP. And no, not transitioned to yahoo as yet.
Not receiving emails
I have not received any real emails since January 18, 2026, over two months. I have received 8 spam emails since March 20. There are no filters set up and the auto-forwarding is NOT turned on. The storage is at 58%. All of the similar questions from other users have the same useless answers. How do
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amlord1132, thank you for reaching out and creating a new post. I appreciate you letting us know about the troubles, so we can help work this out together. You mentioned issues deleting your recordings, which we've outlined here: https://www.xfinity.
Two issues
While these issues aren't major, they are highly annoying and buggy. 1-after watching a recorded program, I need to delete more than once to remove program. 2-when scrolling to lower channels, cursor goes to filter on own. I have videos of each issue.
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My conversion from Comcast to Yahoo went fine for the web-based email accounts, but I lost my folders when I transitioned to my Yahoo account on Microsoft Outlook. I got all of my emails, contacts, and calendar information, but I cannot solve how to
Solved! Comcast/Yahoo email migration
It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y
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Accepted Solution
Thank you so much for taking the time to work with us to get the line buried, @user_q43ylc! Please let us know if you have any other questions/concerns, we are happy to help. Have a wonderful rest of your week.
Internet cable not buried
I have a situation where the technician installed my internet about two weeks ago, and the team that is supposed to bury the orange cable coming from my neighbor's house, which crosses my entire yard, still hasn't come. This is a very annoying situation for my neighbors. I have texted the supervisor
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Hello @user_uy6orp, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. I would need to bring up your account so we can investigate your connection concerns further. If you cou
Poor quality
I’ve never in my life had such a bad experience with a WiFi company. moved from Long Island where I had Verizon WiFi to Connecticut, mind you I work from home in the medical field so it’s very important that I have good quality WiFi, EVERY DAY since I moved in I’ve had an issue with my WiFi, every d
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Hello bfaz18 thanks so much for taking the time to reach out here via our Xfinity Forums with these CableCARD pairing questions! When trying to re-pair the CableCARD, what errors are you seeing? We have an amazing article that goes
Xfinity Service Cable Card UnPair/Re-Pair
Hi, I understand that cable card support is limited. I tried the website to re-pair one of my cablecards, but it fails every time I've tried. Calls into service were met with the equivalent of a blank stare, and eventually a response of "we don't support that anymore", even though my cablecards rema
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It's my bill gonna go down this since I don't have the n f l notework and I really liked it
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
Question
Billed for 20 gigs of data
I was billed for 20 gigs of data on my wife’s mobile phone. She is disabled and never leaves the house so she is always on our WiFi I have talked to two different people both of whom say that since it’s been billed there is nothing they can do. I have disputed the charge with my credit card company
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Plan
user_e0ezyb Welcome to our community forum! Thank you for reaching out so we can find out why your device was rejected in grading. Did you receive any details explaining why it was not accepted? You can find instructions to check the status of your t
Trade-In Device Mishandled — iPhone 14 Pro Max Returned but No Credit Applied and Poor Customer Support
Hi Xfinity Team, I need help resolving an issue with my recent trade-in for a new iPhone 17 Pro through Xfinity Mobile. I traded in my iPhone 14 Pro Max (256 GB, 10/10 condition), but the return and grading process has been full of confusion and misinformation: I couldn’t download the trade-in retur
Question
Thanks for your comment, user_45nqsq. We’ve identified this as a known issue, and our engineering team is actively working on a resolution. Thanks so much for your patience while we get this sorted out.
Paramount+ freezes then tells me to try again later
Paramount+ runs for a bit and tries to buffer, then freezes and tells me to try again later. Any suggestions to try resetting my modem as a fix are [Edited: "Language"] as I get Paramount+, like so many others, via the X1 cable box... those 2 devices aren't connected. Cable comes in, goes to a split
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user_nobqgc Thanks for confirming! Have you tried these steps to verify the correct email associated with your account? If your Peacock subscription is active but you’d like to change your email address associated with your Peacock subs
Xfinity account already linked to Peacock
I recently upgraded my Xfinity account that includes Peacock, Hulu, and Disney+ as part of the bundle. When I tried to activate Peacock, it prompted me to input my email. After I typed it in, I got the error "Your Xfinity account is already linked to another Peacock account". I can't seem to fix thi
Question
Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Please know Comcast pays
When will this dispute be resolved?
Okay, somebody took your ball and went home. Now you need to go and get it. You knock on the door of your friend to get your ball back. He says it’s his despite your name on it. You played a great game. Your friend won but then he ‘stole’ your ball. Now no one can play ball with you. Do you ask for
Question
When will this dispute be resolved?
Okay, somebody took your ball and went home. Now you need to go and get it. You knock on the door of your friend to get your ball back. He says it’s his despite your name on it. You played a great game. Your friend won but then he ‘stole’ your ball. Now no one can play ball with you. Do you ask for
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Channels and Programming
@XfinityJeniece Hi, no, I had it through Xfinity before and that subscription ended last week. I just upgraded my account to reinclude the bundle, as my legacy account no longer had it, and now I'm running into this issue.
Xfinity account already linked to Peacock
I recently upgraded my Xfinity account that includes Peacock, Hulu, and Disney+ as part of the bundle. When I tried to activate Peacock, it prompted me to input my email. After I typed it in, I got the error "Your Xfinity account is already linked to another Peacock account". I can't seem to fix thi
Question
Hey there, @user_nobqgc, thanks for reaching out through Xfinity Forums regarding your Peacock. Were you previously paying for Peacock?
Xfinity account already linked to Peacock
I recently upgraded my Xfinity account that includes Peacock, Hulu, and Disney+ as part of the bundle. When I tried to activate Peacock, it prompted me to input my email. After I typed it in, I got the error "Your Xfinity account is already linked to another Peacock account". I can't seem to fix thi
Question
Thank you for working with us through direct messaging. I am glad we were able to help you make the requested changes. If we can assist you again in the future, please do not hesitate to reach out.
XfinityJon
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Need to make service changes
Hi! I need assistance in making some changes to my Xfinity services. Thanks in advance!
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