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user_agkto1 I just replied. Sorry for the delay, but I will follow up with you in the DM with the reqeust details for privacy.
pedestal relocate
I need to relocate a utility pedestal that is in the driveway of a new home under construction. Who do I contact?
Question
Concern moved here to the Customer Service help section.
I would like to cancel my service
Hello, I need to cancel our service. We have moved and already have Xfinity service set up at our new address.
Question
Message sent. When can I expect a reply?
pedestal relocate
I need to relocate a utility pedestal that is in the driveway of a new home under construction. Who do I contact?
Question
Concern moved here to the Customer Service help section.
Eligible To Update Your Equipment
The banner says I am "Eligible To Update Your Equipment (click on) UPDATE NOW" Typical X-Infinity. Nothing happens. It doesn't work. Then trying to select a Tag (below) and it's are just a long list of random items in no specific order, you know, like alphabetical, maybe? Sheesh.
Question
Concern moved here to the Home Networking help section.
Wi-Fi Connection
The Wi-Fi is out. Please help us get connected to it. We don’t know our password to get it
Question
user_ac67a5 Thank you for reaching out! To resolve this issue, you will want to ensure your iPhone is connected correctly to your home WiFi. Tap **Settings** on your iPhone.Select **WiFi** and ensure WiFi is turned on.Tap your home WiFi netwo
Not streaming
Says use”home WiFi “ I have and WiFi is working how to get this to work again on iPhone
Question
Trade-in credit problems - 5 months ongoing
I need some help. On December 19th I sent my iPhone 14 Pro in as part of a trade-in offer on an iPhone 17 Pro. I have the offer number, tracking number, and IMEI of the phone I sent in. Tracking number shows the phone was received early in January. After waiting for the credit to appear on the bill
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Devices
Hello, @user_hrqa6b thank you for reaching out over Xfinity Forums. We're always looking for ways to improve as a company, and appreciate you taking the time to provide feedback on where we can implement improvements with getting the support you need
Non existent customer service!!!
I am honestly very frustrated and stressed about having to contact Xfinity again. My experience with this company over the past year has been terrible. The customer service feels practically non-existent — there are complicated logins, endless steps just to reach someone, and you often have to sched
Question
Hello user_agkto1! Congratulations on your new home! I'm sure you are super excited to have the construction completed. You found the best team for help with having the pedestal relocated. We will need to open a request with our local technicians to
pedestal relocate
I need to relocate a utility pedestal that is in the driveway of a new home under construction. Who do I contact?
Question
Non existent customer service!!!
I am honestly very frustrated and stressed about having to contact Xfinity again. My experience with this company over the past year has been terrible. The customer service feels practically non-existent — there are complicated logins, endless steps just to reach someone, and you often have to sched
Question
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Customer Service
pedestal relocate
I need to relocate a utility pedestal that is in the driveway of a new home under construction. Who do I contact?
Question
•
Customer Service
@user_c4a7uj Thanks for reaching out to us we do apologize for any inconvenience. Are you still having issues with your mobile services? Here are some great steps to fix Xfinity Mobile "SOS" mode: Toggle Airplane Mo
iPhone 14 stuck on SOS
My phone lost service and is showing SOS I have restarted and reset my phone, no luck. Then went into settings and reset my network settings and still no luck. Never had this problem before, Any help?
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cancel service
I would like to cancel my service from this moment forward.
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Customer Service
user_lhsruz, let's take a closer look at your account and see what's going on. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at t
peacock sign in
I'm unable to use my Xfinity provided member's benefit of Peacock TV. I get the error "Your Xfinity account is already linked to another Peacock account", but when I sign into that account I don't have a subscription plan. Both Peacock and xfinity accounts use the same email address.
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You have come to the right spot @user_w4dsas Please send us a DM with your full name and address to Xfinity Support. To send a direct message: Click "Sign In" if necessary Click "Direct Message" Click the "New message" (pencil and paper) icon The "To
CUSTOMER SERVICE
I need a customer service representative to call me asap. It's ABSOLUTELY INSANE that there is NOWAY to contact them!!!
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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live representtative
how can I speak to a live representative
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