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I rebooted and shut down and started up again and neither works. According to Microsoft both problems are know and may have a fix at some point but no date is stated.  

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Outlook Mac stopped getting emails today

I was 'forced' to switch from the legacy outlook to the new one yesterday. I received emails yesterday after the switch and this morning and now I am not getting any emails in or out. What could have happened?

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Can anyone help me connect to Xfinity internet

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Trying to reconnect to Xfinity

I am trying to get back on Xfinity wifi. Last person connected me to Xfinity Mobile

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Trying to reconnect to Xfinity

I am trying to get back on Xfinity wifi. Last person connected me to Xfinity Mobile

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Cancel my service

I am moving out of state and I need to cancel my service with you.

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Hello user_9tlqsq thank you so much for taking time out of your day and reaching us here via our Xfinity Forums! For future reference, if you do not receive a survey link to leave a compliment, please follow the steps below:   Email us at thx@c

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Vishal is AMAZING! GREAT SERVICE

I contacted the Live Support chat for "Billing" today 06.23.2026 at 12:55 PM EST. I was immediately connected to Vishal, who was quick to reply and understood my situation. He stayed connected with me the entire chat, and helped me get in touch with a completely different department and track that t

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Wrong Caller ID appearing on Comcast numbers

When I call a Comcast phone number, the wrong caller ID name appears on the receiver's end. I have had my (Verizon) phone number for over 20 years. My parents are elderly and I need them to know when it's ME calling, not "Joel Vernier" - who apparently lives in South Carolina (nor do I need to get h

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user_xddamw  Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name

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Had number outside xfinity try to make me verify identity or cancel appt

Yesterday, which is the day before my appointment window today, which is scheduled from 1 to 3 I had someone a 616 area code tried to get me to confirm my identity in order to get my Internet installed today. It sounded suspicious so I drove to the nearest Xfinity explorer and the manager assured me

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old email

I would like to see in my old account if anything came into this.

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Request for credit failed for "service tech, pro install, relocate drop cable". It is non-refundable.

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Hitron CODA, upload speeds intermittently fluctuating

I ran into some information that suggested I contact the Xfinity Digital Care team. From what I understand, they have access to tier-2 backend tools that can fix a specific Hitron CODA provisioning glitch. I recently upgraded from a Motorola MB7220 modem to a Hitron CODA modem. The Hitron CODA modem

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Hello user_kahj2p thanks so much for taking the time to reach out here via our Xfinity Forums and share your experience! We never want you to feel like you have no recourse for service issues, and so we'd like ot help as much as possible.   Ple

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Constant service charges

I have had Xfinity mobile for several years now. There have not been many months that I didn’t have to call for fraudulent charges. They offered a free smart watch, but the representative didn’t put the correct codes in for the free watch to reflect on my billing statement. There has been too many p

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No all set thank you!

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4 hours ago

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Disney plus

I can’t log into Disney + it allows me to login in my comcast.net email but then it wants me to choose a subscription plan which I already chose through Xfinity in the bundle. I don’t know what to do anymore. I’ve tried various methods and I can’t get nowhere. Thank you

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Lf812, Fantastic. I am happy to hear that it's working now. While we have you, do you have any additional issues or billing concerns that we can address? We want to ensure you are satisfied.  

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Disney plus

I can’t log into Disney + it allows me to login in my comcast.net email but then it wants me to choose a subscription plan which I already chose through Xfinity in the bundle. I don’t know what to do anymore. I’ve tried various methods and I can’t get nowhere. Thank you

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I just retried my gmail and it its working now but I had signed in both ways previously

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4 hours ago

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Disney plus

I can’t log into Disney + it allows me to login in my comcast.net email but then it wants me to choose a subscription plan which I already chose through Xfinity in the bundle. I don’t know what to do anymore. I’ve tried various methods and I can’t get nowhere. Thank you

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@user_d77985 - Thank you very much for taking the time to create a new post with your billing concerns. I'm sorry to hear about the trouble you've had, and I'd love to see what we can do to help straighten things out for you! Since you've reached out

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Over charge for the 2nd month

I've been a customer of Xfinity for some time now. Initially, I was on a plan for around $50, but it suddenly increased to $105. I contacted them to explain that this price hike is unrealistic for someone on a tight budget, especially for basic Wi-Fi service without any additional packages or featur

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Green cable light is on

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No sound or picture

No sound or picture on my TV. Need help

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I need to chat with a live agent

The idiotic AI assistant doesn't connect me with a live agent.

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Yes, I have tried both Comcast.net and gmail accounts

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4 hours ago

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Disney plus

I can’t log into Disney + it allows me to login in my comcast.net email but then it wants me to choose a subscription plan which I already chose through Xfinity in the bundle. I don’t know what to do anymore. I’ve tried various methods and I can’t get nowhere. Thank you

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@olizimme Thank yo so much for giving us the opportunity to assist you with your account. Please reach out to us again if you have any other concerns we can help with.

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Technician fee

I got my bill statement today with a $100 charge for professional install. I had a technician come out because I couldn't get my internet to set up properly, which ended up being that the coax port had no connection and there was a cord sticking out from a different wall I had to use instead. Throug

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