Xfinity Community Forum

user_wqc0up Have you already tried to uninstall the watch app from the iPhone, then reinstall it and try pairing it with the new watch after signing in again? Let me know if you still receive the same error after trying these steps.

XfinityNatalie

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14 hours ago

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Poor customer service

Purchased a watch directly from the store and I was told that everything was set just had to link it to my phone. WRONG 2 days later and I still can’t use the watch. Chatted on line that didn’t get me anywhere so I mad am appointment to go in store thinking that would be better as they can just link

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Thanks for the information.

user_rr57t5

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14 hours ago

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Payment question

I am unable to pay my bill online. I am receiving the 'make a payment in person' error. What are tjr steps to resolve this? This is becoming an issue.

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Call them and tell them why>

user_c2dc3c

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14 hours ago

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Xfinity Support

I want to cancel my Xfinity service effective immediately.

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user_0b3jns, hello there and thanks for reaching out here. I apologize about your experience and understand that accessing those channels are a big need. I'd like to do some troubleshooting with you. I am happy to be of assistance. Can you please sen

XfinityQue

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14 hours ago

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I can’t activate my streaming channels in my new home

It’s saying that my xumo box is outdated and can support

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@user_5jri61 Was receiving my comcast.net email ay Yahoo but that has suddenly stopped. Yahoo made me get a new email, now nothing works....Help Did they give a reason why?

Again

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14 hours ago

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comcast.net email

want to log into my comcast.net email

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help with email on iphone

my subfolders aren't showing up on my iPhone. they were then my phone started to say email password was wrong so i deleted it on my iPhone and when i reinstalled it the subfolders are gone. they are there when i check on a computer.

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Email

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I’m unable to login to my son’s iCloud as it keeps saying verification failed even after I change the password, it will not accept the password

user_wqc0up

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15 hours ago

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U

Poor customer service

Purchased a watch directly from the store and I was told that everything was set just had to link it to my phone. WRONG 2 days later and I still can’t use the watch. Chatted on line that didn’t get me anywhere so I mad am appointment to go in store thinking that would be better as they can just link

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user_rr57t5. Unfortunately, there isn’t a way to bypass or shorten the timeframe for this type of restriction. It typically remains on the account for at least six months, after which the system will automatically restore online payment access.

XfinityDilary

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15 hours ago

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Payment question

I am unable to pay my bill online. I am receiving the 'make a payment in person' error. What are tjr steps to resolve this? This is becoming an issue.

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It is a SE3 40 mm watch

user_wqc0up

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15 hours ago

to the conversation:

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U

Poor customer service

Purchased a watch directly from the store and I was told that everything was set just had to link it to my phone. WRONG 2 days later and I still can’t use the watch. Chatted on line that didn’t get me anywhere so I mad am appointment to go in store thinking that would be better as they can just link

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The latter. What is the resolve the roadblock?

user_rr57t5

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15 hours ago

to the conversation:

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Payment question

I am unable to pay my bill online. I am receiving the 'make a payment in person' error. What are tjr steps to resolve this? This is becoming an issue.

Question

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Node Congestion

I am posting to request an escalation to the local network engineering/plant team. I am experiencing severe upload latency spikes and constant lag that makes online gaming completely impossible. We have already tried troubleshooting everything at the apartment level: * Multiple Xfinity techs have be

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Your Home Network

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(before switching to the hotspot I was getting Error Code 3005 - video not available)

user_bsiuxf

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15 hours ago

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Paramount+

I’m writing because Paramount+ has very poor streaming quality on my Xfinity service, even though all my other streaming apps work perfectly. Netflix, YouTube, Amazon Prime, and other platforms play in HD or 4K with no issues, so this does not appear to be a home network or equipment problem. The is

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I am having the same issue with Paramount + and Xfinity. I switched from Xfinity wifi to a mobile hotspot and the issue immediately resolved, so it is definitely an Xfinity problem for some reason.

user_bsiuxf

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15 hours ago

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Paramount+

I’m writing because Paramount+ has very poor streaming quality on my Xfinity service, even though all my other streaming apps work perfectly. Netflix, YouTube, Amazon Prime, and other platforms play in HD or 4K with no issues, so this does not appear to be a home network or equipment problem. The is

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Could you please confirm the model of your new watch, user_wqc0up? You can find it with these steps below.Open the Settings app on your Apple Watch.Go to General > About. Scroll down to find the Model Name or Model Number.

XfinityNatalie

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15 hours ago

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Poor customer service

Purchased a watch directly from the store and I was told that everything was set just had to link it to my phone. WRONG 2 days later and I still can’t use the watch. Chatted on line that didn’t get me anywhere so I mad am appointment to go in store thinking that would be better as they can just link

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Just not syncing even after updating

user_wqc0up

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15 hours ago

to the conversation:

0

U

Poor customer service

Purchased a watch directly from the store and I was told that everything was set just had to link it to my phone. WRONG 2 days later and I still can’t use the watch. Chatted on line that didn’t get me anywhere so I mad am appointment to go in store thinking that would be better as they can just link

Question

Hey there, user_wqc0up! Thanks for reaching out with your recent store experience. This is never how we wish your experience to go and we would love the opportunity to help rectify this matter for you. With your new watch, are you currently seeing an

XfinityNatalie

commented

15 hours ago

to the conversation:

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Poor customer service

Purchased a watch directly from the store and I was told that everything was set just had to link it to my phone. WRONG 2 days later and I still can’t use the watch. Chatted on line that didn’t get me anywhere so I mad am appointment to go in store thinking that would be better as they can just link

Question

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Xfinity Support

I want to cancel my Xfinity service effective immediately.

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Your Home Network

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@user_h9z0me Thanks for reaching out to us regarding your Peacock app. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Please send us a direct chat message with your full name and com

XfinityCarolyn

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15 hours ago

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No subscriptions working - please help

I am a new customer of Xfinity 1G internet plan that comes with Peacock And Disney+ subscription. My monthly statement shows so. Except that none of my subscriptions are active. Nor is there any way to activate them. xfinity customer service is sleeping on the complaint. There never was any “activat

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user_0squpa, I understand your frustrations. We are here to help and can only help in a private DM regarding your matters. This forum is public. To better understand our forums, please visit ‎Xfinity Forum Guidelines | Xfinity Community Forum. As

XfinityQue

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15 hours ago

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Billing

My bill increased by fifty dollars today. I utilized the instant messaging service, which proved to be a disaster and a complete failure, primarily a waste of forty-one minutes. Subsequently, I made a call and engaged in a thirty-one-minute conversation with Mel, who appeared to be quite untrained;

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gardin9347 Thank you for reaching out to let us know you are having trouble with your new Xfinity Mobile cell phone. Can you please follow instructions found here https://www.xfinity.com/support/articles/how-to-activate-phone to ensure the device has

XfinityBrianH

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15 hours ago

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new xfinity cell number

new xfinity cell number i cannot call any body

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