I keep getting message saying my internet has slow connection. I need help to get it fixed ASAP!

I would like to file a complaint regarding the service I received at the Xfinity store located at 1301 E Golf Road, Schaumburg, IL 60173. I recently visited the store because my existing Xfinity plan had expired, and the new plan offered would significantly increase my monthly bill. As a loyal custo

I am requesting a review of ticket ECM0025707953, which Xfinity closed today as a “Credit Escalation.” I am not primarily concerned about the amount of the credit. My concern is how this matter was handled. Xfinity repeatedly confirmed to me that my technician appointment was 10:00 AM–12:00 PM. I re

Do I have peacock with my cable

I'm experiencing intermittent packet loss several times per day on my Xfinity connection. The connection is generally fine between events, so automated health checks usually report that everything is healthy. My setup is an Xfinity XB10 gateway connected to my own UniFi router. I've been monitoring

I have availed a WiFi with a phone line here and have got a new phone for the line. Initially, I have paid around 107.44 for both WiFi and the line. Due to a verification issue, I had to pay a down payment of 421.55 for the phone in order to avail it. I had been noted that the initial payment of 107

How do I put the smoke detector in test mode to change the battery without setting a false alarm

I have a record from my financial institution of payments withdrawn from my account and sent to Comcast totaling $4495.16 - NONE of those payments were applied to my Comcast account. While I did not authorize them, the least we could do at this point is credit my account with the balance that I can

Hello, I’m contacting you regarding my Xfinity prepaid card, which expires tonight, September 30. I have been trying to use the remaining balance $200 before the expiration date, but the card keeps being declined. I have tried multiple transactions, including smaller amounts, but none of them have g

We have scheduled 3 appointments to fix our cut line and Comcast has not shown up. When we call in they act like nothing's wrong and they schedule us for the next day, tomorrow will be our 4th scheduling to have this fixed. We need internet for our work, this is costing us money. We will need to go

i am the primary account holder, and i have an account manager that i would like to transfer primary rights to but i dont have that option in my user portal

Trying to get an update on our outage. It was expected to be up by 2:30 today. It still is out and not getting updates. Please update a projected time. Thanks

Hello, our fiber was installed in our house a month ago. They left a huge spool of line and did not use any conduit into the ground. I’ve had 3 appointments to fix it and no one showed up.

I am writing regarding the internet service at 70 Winnecowett Shores Ashburnham Massachusetts 01430. My parents had been loyal Comcast/Xfinity customers at this address since 1997. Following my father’s death in August 2025 and my mother’s placement in memory care due to Alzheimer’s, ownership of th