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Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

no, I understood my balance was past due, but Xfinity was not accepting my request for a call back and could not speak to a representative and today my Internet was abruptly shut off and extremely says I have no options and I’ve been a loyal customer

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Xfinity is the worst internet provider

My account has been suspended after Xfinity has been denying my contact request and is expecting me to pay the full balance as a loyal customer for years. I suggest you do not join Xfinity as they will leave you hopeless and without any Internet.

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This is ridiculous? ABC is one of the 3 major networks. 95% of what I watch is on ABC. I’m losing patience. Will be changing cable companies if it’s not back soon!!!!!!

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

Bring back ABC local and national programming! Note: This comment was created from a merged conversation originally titled Bring back ABC!

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

Internet

Please reset the signal to my inter

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Diamond member promo code for watches

I have had no resolution with online chat Xfinity assistant, onsite at the Xfinity store and with multiple agents in the call center. Not only am I a long time Diamond member I also worked for the company for almost 14 years. I am tired of being lied to by everyone. Can anyone please help me with my

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user_edwr9i Thank you for stopping in for help with your account being interrupted due to your balance concerns. We do offer a few options to help customers catch up on their bills, from payment arrangements to installment plans in some areas. Unless

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Xfinity is the worst internet provider

My account has been suspended after Xfinity has been denying my contact request and is expecting me to pay the full balance as a loyal customer for years. I suggest you do not join Xfinity as they will leave you hopeless and without any Internet.

Question

Hello @user_jkuaji, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help with all your account concerns. If you could send our team a direct message with your full name, the name list

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Poor Service in Louisville, Colorado

I have two business accounts and had two residential accounts for Internet. Telephone tech support has been beyond awful and an amazing waste of time. We have spent hours with zero resolution. Our connection at [Edited: "Personal Information"] is beyond garbage. Our understanding is that other custo

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Hey there, user_0m2kbc! Thanks for posting on our XFINITY Forum. Have you tried any additional troubleshooting steps from your end?  

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SNY channel not streaming on Xfinity Stream App running on any apple device

All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. I was on with support for close to an hour and they were unable resolve issue. Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazo

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disconnection during gameplay

I am constantly being disconnected during gameplay. I supposedly have a good speed for download/upload. I may need to change internet providers if this can't get fixed. Download speeds: up to 1000 Mbps Upload speeds: up to 100 Mbps

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Xfinity is the worst internet provider

My account has been suspended after Xfinity has been denying my contact request and is expecting me to pay the full balance as a loyal customer for years. I suggest you do not join Xfinity as they will leave you hopeless and without any Internet.

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Hi there, @user_mp3j42 and thread! Thanks for reaching out about your Xfinity email working with a 3rd party application such as Outlook. Do you have more than one Comcast email address with us? If you do, are you seeing this same concern with the ot

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3rd Party Email Apps No Longer Working

Hi, since I cancelled my Xfinity service, 3rd party emails apps such as Mailwasher and Thunderbird have stopped working for me. I use these tools to filter out spam. I checked my Xfinity configuration, and I do have "Allow 3rd party applications" checked so that is not the problem. Outlook still wor

Question

My biggest issue is with the far left column that contains Folders and sub folders. That column can not be widened to show complete names.  I have spent numerous HOURS at Xfinity local store, talking to GEEK squad at the advise by Xfinity store

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Solved! Comcast/Yahoo email migration

It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y

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@user_md36mc Thank you for reaching out to us here on forums. I am thrilled you had a positive experience with our rep! I would like to pull up your account to give these kudos to whom you worked with. Please send us a direct chat message with your

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Prepaid customer service representative

I had a wonderful experience with Ms.Elizabeth. She was friendly and patient with my service address transfer. It went very smoothly thanks to her help. Thank you again.

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My problem was solved with a new cable dvr box. I went to my local Xfinity store and made the exchange in person. Everything seems to work fine now with the new box.

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Error message something went wrong

Whenever I try to watch anything on Paramount + the program (any and all programs) stop after a few minutes with this error message : Error Something went wrong. Please try again later. I click the OK button and try again. I continue the program and a few minutes later the same message pops up. This

Question

user_19867d Sorry, we don't have a list of approved electricians. I would check reviews for local electricians.   

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No Coax Outlet

Hello I live in an apartment complex, and need a coax outlet as my current apartment doesn't support or have one. My property manager gave me an improvement form for the contractor to fill out for approval. Does xfinity do the contract work themselves to install outlet or do i need to find a 3rd par

Question

I am having the same issue. Started around April 17ish.  I use outlook.  I spent 2 hours on the phone with xfinity and all they kept saying is exactly what you were told.  I switched to new outlook which is web based and it works. &nb

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3rd Party Email Apps No Longer Working

Hi, since I cancelled my Xfinity service, 3rd party emails apps such as Mailwasher and Thunderbird have stopped working for me. I use these tools to filter out spam. I checked my Xfinity configuration, and I do have "Allow 3rd party applications" checked so that is not the problem. Outlook still wor

Question

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