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user_Maryland Thank you for checking for me. Please use this link: https://www.xfinity.com/support/articles/update-account-preferences to view the primary Email address you have on file with your account. Does that match the Email inbox that you chec

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Xfinity Membership Nascar All Star Races Tickets Code

I redeemed the Xfinity Membership offer for 2 Nascar All Star Race tickets today. And the offer shows up in my redeemed offers. But the code is blank - there is nothing for me to enter in the redemption site. Any assistance? This was an offer for 2 tickets - not a sweepstakes .

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Xfinity Rewards

I am supposed to be a Diamond tier with Xfinity as I have been with you all for 10+ years, however, I just moved and transferred my service a month ago. I don't know why, but I was given a new account instead of just having it transferred over like it was when I moved in the past. Unfortunately, wit

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Xfinity nascar ticket redemption

Hello! I clicked to get the two free tickets to the Nascar all star race in Dover. The reward was new today. When I go to redeem to purchase the tickets my code box is empty! Can someone please reach out to help?

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No. I have not been getting any emails for anything I have redeemed

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Xfinity Membership Nascar All Star Races Tickets Code

I redeemed the Xfinity Membership offer for 2 Nascar All Star Race tickets today. And the offer shows up in my redeemed offers. But the code is blank - there is nothing for me to enter in the redemption site. Any assistance? This was an offer for 2 tickets - not a sweepstakes .

Question

Comcast has ZERO leverage here... If this issue is not resolved by the start of football season, Comcast has lost my business. End of story. if I were Disney, the price that Comcast must pay is increasing with each passing day.

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Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity

I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl

Question

ZM444 Hello, I am sorry you are having issues with Hulu and Disney. You mentioned you had it working. Can you provide more details as to what happened?  

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Bundle Activation Isn’t working for Disney plus and Hulu

I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .

Question

I was under the impression that I could use my own router. I will keep the ONT (fiber modem).  I just want to replace the router (Gateway) since that is the glitching device. I thought it was the ONT that authenticated, id'ed my account and han

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WiFi not working

My iphone shows connected to my network and my ethernet devices work. But apps on my phone and wireless devices in my home are not. I was originally installed with the XB7 about a month ago when I switched from Astound to Xfinity. I had problems from the beginning as described so Xfinity exchanged t

Question

Not at this time. If a new agreement with Disney/ESPN, the owners of NFL Network and NFL RedZone, isn’t reached, the impact on current or future charges will be evaluated. Disney/ESPN, the owners of NFL Network, have not proposed a deal that Co

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Removing NFL Network?

You're removal of the NFL Network is the last straw. I have been loyal to your company for over 15 years and you want to pull this garbage? I'll be changing services.

Question

Good afternoon user_c5d1da. You have reached the right team! I will be more than happy to look into this, and happy to assist you further.  Please send us a direct chat message with your full name and complete service address to “Xfinity S

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How long to bury cable after replacement

The gas company cut through our Xfinity(Comcast) cable and Xfinity(Comcast) came replaced it and just left it on the ground since last month. Frontier Fiber for internet just came into our neighborhood and I am looking to switching. [Edited: "Personal Information"]

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user_5nb1gy, we'll be sure to keep everyone updated regarding the progress. Thank you for your patience and understanding.  

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Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity

I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl

Question

@XfinityAngie​ Who cares what you think is fair? We want access and it should be available, especially since it is part of a sports package that we pay a premium for anyway. Now we're paying for nothing. Are you going to adjust that cost since you no

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Removing NFL Network?

You're removal of the NFL Network is the last straw. I have been loyal to your company for over 15 years and you want to pull this garbage? I'll be changing services.

Question

Also having this same issue. The first two days I had Hulu and Disney up and running working fine. Every day following has been on the phone with both xfinity and disney. Disney was willing to get on a 3 way call but xfinity said they weren't allowe

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10 hours ago

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Bundle Activation Isn’t working for Disney plus and Hulu

I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .

Question

I sent the message to Xfinity support.

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Need a line ran in my apartment

Hello my apartment doesn’t not seem to have a coax cable to utilize with my router. Is it possible to get one set up?

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We either bet this back by july or we all going to leave for a different provider that’s cheaper

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Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity

I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl

Question

Coda56 issues

I recently was having slow internet speeds due to having an older modem. I have just upgraded to the Hitron Coda56 about 5 days ago, and since “upgrading” my internet has gotten even slower. I’ve talked to countless agents on the chat with no solution. I just want my internet back up and running. So

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