Xfinity Community Forum

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That worked for me as well...at least for the time being! I think that this is only a temporary fix and we will all have this issue again!!! Or maybe it's that all of us have a corrupt box??!!

user_d911bd

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15 hours ago

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LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

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Hello @mymanny and thanks for posting your concern here on our Xfinity Community forums! As @Again helpfully pointed out, there are some options you can try.If you have not yet migrated your email to the new Yahoo hosting you can go here to try to l

XfinityCliff

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15 hours ago

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comcast.net email

want to log into my comcast.net email

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How do I activate another coax outlet

I am trying to use a different coax outlet than what the technician hooked up to when first installed but none of them work. Do I need to have a technician come out in order to use a different outlet?

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Your Home Network

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user_65mbvk, As we covered above, it can take 7-15 business days from its arrival, so we still have time. I understand you're still waiting on your end, but my goal was to check if you noticed any progress as we monitor this as well. We'll follow up

XfinityVianney

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15 hours ago

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Return Label for Samsung 26+ Cell That Can't Hold a Charge

I received a Samsung 26+ cell phone at Xfinity a week and a half ago, and tried to return it yesterday to my local Xfinity store. The replacement phone seems to hold a charge better. The rep told me yesterday that I had already been sent a return label by email for the defective phone, but the label

Question

Thank you for reaching out to our team. I will be happy to look into any service interruption from our side for you. Can you send me a direct message with the full name and complete address for your service? To send a direct message. • Click "S

XfinityJohnG

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15 hours ago

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Report outage

I’m reporting an outage in Jefferson County CO. Your automated systems says there’s no outage and refuses to take an outage report, but my neighbor has also been down all day.

Question

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same problem.... stupid xfinity assistant keeps wanting to run the same error check repeatedly and then suggests an appointment I'd have to pay for. Frustrating. It is clearly an outage but there is no way to report it. When they occur Xfinity

user_sq0uo4

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15 hours ago

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Report outage

I’m reporting an outage in Jefferson County CO. Your automated systems says there’s no outage and refuses to take an outage report, but my neighbor has also been down all day.

Question

EZ

This should be the solution. Forget implementing a bridge mode for the XER10 and just make it so the EPON is usable by itself!!!!

Eg-Zach-ly

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15 hours ago

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XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have

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As I commented above, the Fed Ex website says the Samsung 26 was delivered on Tuesday, 5/19/2026 at 9:35AM. Yet it still shows on my Xfinity account only as "processing". How much longer should I wait before getting help from someone at the Xfinity s

user_65mbvk

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15 hours ago

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Return Label for Samsung 26+ Cell That Can't Hold a Charge

I received a Samsung 26+ cell phone at Xfinity a week and a half ago, and tried to return it yesterday to my local Xfinity store. The replacement phone seems to hold a charge better. The rep told me yesterday that I had already been sent a return label by email for the defective phone, but the label

Question

Please keep us updated on if that does provide a solution @user_aaebn2

XfinityAbby

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15 hours ago

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Visio TV and Amazon FireStick issues

I have a Visio TV Model v506-an and I am having the following issues with an Amazon Firestick HD @nd Generation. My WIFI is 5GHz with an Excellent Strength. My issues are: 1. When turning on the TV with the Firestick Remote, I am frequently asked to update settings. This is probably a Firestick issu

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Hitron CODA, upload speeds intermittently fluctuating

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Your Home Network

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user_65mbvk, I wanted to circle back to let you know we still have eyes on this. I have another reminder to follow up later this week. Any changes on your end so far?

XfinityVianney

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15 hours ago

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Return Label for Samsung 26+ Cell That Can't Hold a Charge

I received a Samsung 26+ cell phone at Xfinity a week and a half ago, and tried to return it yesterday to my local Xfinity store. The replacement phone seems to hold a charge better. The rep told me yesterday that I had already been sent a return label by email for the defective phone, but the label

Question

Hey there, Darknesses! We appreciate you bringing your Xumo setup PIN issue to our attention. This is not the streaming experience we ever want you to go through. Not to worry! You have reached the right team to assist you. Are you able to select the

XfinityNatalie

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15 hours ago

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Xumo Setup PIN

I’m attempting to setup my Xumo stream box; however, I’m unable to link my Xfinity account during the setup on the Xumo box because I don’t have a PIN. I have attempted several times to input the last 4 digits of my phone number, 4444, and 0000 to no avail. I’m unable to watch TV using the Xumo stre

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ESPN Unlimited NOT WORKING

I have a package with ESPN included, and as a result, I activated ESPN UNLIMITED back in March. I had no issue watching ESPN Unlimited content such as WWE Events. Today, I try to watch WWE clash in Italy and the ESPN APP tells me I have to link to my TV provider. I follow the instructions on the ESP

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Channels and Programming

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This is one of the first things I did about 2 weeks ago. I did check though and there are no updates. I did see some connection improvement with the extender, but my issue is not resolved. I am hoping that the Xfinity Pro service and t

user_aaebn2

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16 hours ago

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Visio TV and Amazon FireStick issues

I have a Visio TV Model v506-an and I am having the following issues with an Amazon Firestick HD @nd Generation. My WIFI is 5GHz with an Excellent Strength. My issues are: 1. When turning on the TV with the Firestick Remote, I am frequently asked to update settings. This is probably a Firestick issu

Question

@user_ce8502 Hello! As someone who enjoys using the Xfinity Stream app on my Roku I know how important it is for it to be working. Have you confirmed that your Roku was up-to-date? And the Xfinity Stream App?

XfinityKam

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16 hours ago

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error: TVAPP-00600

all night long, app on roku keeps buffering and getting above error

Question

Melinda, I sent something to you and support but I don’t know if what I did was right or not.

krv123

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16 hours ago

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Mobile Protection Plan

I have asked now SEVEN times that Comcast cancel the $19 protection plan on my mobile phone. It disappears for a month or two then shows up again forcing me to live agent chat with people who barely understand English! Ive been assured every time that the plan would be removed but there it is yet ag

Question

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this phone is my husband's iphone 17. Not my iphone 15. So sign into my iCloud Account([Edited: "Personal Information"]), I can't fine my iphone 15.

user_rmq70t

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16 hours ago

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Regarding Trade-in activation lock issue-order( [Edited])

Hi team, I received the email about my IPHONE 15 Trade. You checked the phone and showed the IPHONE LOCK is still active. That means I didn't turn off " IPHONE FIND". Then I have checked my iCloud account ([Edited: "Personal Information"]), and the trade-in iPhone is NOT listed under my devices at a

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Regarding Trade-in activation lock issue-order( [Edited])

Hi team, I received the email about my IPHONE 15 Trade. You checked the phone and showed the IPHONE LOCK is still active. That means I didn't turn off " IPHONE FIND". Then I have checked my iCloud account ([Edited: "Personal Information"]), and the trade-in iPhone is NOT listed under my devices at a

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Devices

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ARE THE LIGHTS ON THE STORM READY WIFI SUPPOSED TO BE FLASHING?

I moved the storm ready Wifi the other day and noticed that the white lights the modem and the power supply are flashing continuously. Is that normal?

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Your Home Network

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Hey @user_30itu2. Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Please kn

XfinityDemitrius

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16 hours ago

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Nfl network

The only reason I have continued with xfinity is I have enjoyed what I pay for(even though it is higher than others I have gotten qoutes for) but losing the nfl network may be it for me. If they cannot get the service back before the season starts we may have to got with a different service provider

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