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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hitron Coda56 software/firmware versions and performance on 2 Gig plan
I have been using a Hitron Coda56 modem on my 2 Gb plan for the last 18 months. So far, I've been very happy with the performance which has been improving as the Next-Gen/Mid-Split provisioning upgrades have rolled out. I am getting ~2 Gb download and ~ 350 Mb up. I see my plan says it should be 2 G
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Lower Bill
Looking to lower my monthly bill back to what I originally signed up for after an expected $40 increase.
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Billing
Thank you @vunhappy for trying those troubleshooting steps. let's get your account pulled up so I can look further into this. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your
Error code
403-106- this is the error code I get after immediately trying to delete a show I have watched on the app with my iPhone. Can you please fix it.
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Hi @user_aauda8, thank you for reaching out we appreciate the details you gave! Welcome to Xfinity Mobile! You mentioned you just purchased your Xfinity Mobile device, what date was that on? As I reviewed any of our current switch promotions, that of
How do acces to the time to switch promotion page ?
I just switched my lines from AT&T to Xfinity and had to pay what was owed on the phones. At the Xfinity store they told me I would have to send them the information for those payments and that Xfinity would send me gift cards as a refund. But I can't find the page or link to submit that information
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I have some new WIFI ‘cable box’. It used my router. I searched for Reset DVR in the Xfinity app only showed reset password. I watch DVR over WiFi using Xfinity stream app. I have reset cable modem, my router, deleted stream app and rein
Error code
403-106- this is the error code I get after immediately trying to delete a show I have watched on the app with my iPhone. Can you please fix it.
Question
I had my modem off for 7+ hours and I still got the same IP address. I am unable to work from home and this problem is personally and financially impacting me. @XfinitySeth - I would also like a chat. IPv4: [Edited: "Personal Information"] I
Xfinity issue connecting to my work VPN
I'm having problems connecting to gpcloud.connect.boeing.com and gpcloud.connect.boeing.com. I called my work IT and they say Xfinity is blocking their URLs. It is working when I use the hotspot on my phone, so the problem is in Xfinity side. I run through the steps mentioned here: https://forums.xf
Question
Thank you, @vunhappy The Xfinity error "deletion failed :: 403-106" usually indicates a synchronization issue between your physical X1 DVR box and the cloud-based recording system, often making the system think a completed recording is still "active"
Error code
403-106- this is the error code I get after immediately trying to delete a show I have watched on the app with my iPhone. Can you please fix it.
Question
Hitron Coda56 software/firmware versions and performance on 2 Gig plan
I have been using a Hitron Coda56 modem on my 2 Gb plan for the last 18 months. So far, I've been very happy with the performance which has been improving as the Next-Gen/Mid-Split provisioning upgrades have rolled out. I am getting ~2 Gb download and ~ 350 Mb up. I see my plan says it should be 2 G
Question
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Customer Service
This may be a duplicate response. The error message is deletion failed :: 403-106 and it didn’t get deleted. I have seen another error message about the recording still being active (something like that). But this 403-106 is what I just got 2/17/26
Error code
403-106- this is the error code I get after immediately trying to delete a show I have watched on the app with my iPhone. Can you please fix it.
Question
Hi there, @vunhappy I do apologize for the trouble you are experiencing with trying to delete recordings. Have you tried refreshing your system? I would start by resetting your cable box and running a diagnostic check on your DVR using the Xfinity ap
Error code
403-106- this is the error code I get after immediately trying to delete a show I have watched on the app with my iPhone. Can you please fix it.
Question
No Letter of Confirmation I cancelled my services last night
I cancelled my services last night because I’m moving out of area but never received a letter confirming cancellation
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Customer Service
After trying to delete the DVR recording after watching it, it looks like it deleted it because the messages say it was deleted. but then when I review my recordings it’s still there labeled as watched. Then I try to delete it again the
Error code
403-106- this is the error code I get after immediately trying to delete a show I have watched on the app with my iPhone. Can you please fix it.
Question
user_2xw2fs Thanks for creating a post. For clarity, are you using the Xfinity web portal to access your email, or through a third-party client such as Thunderbird or Outlook? Do you recall if there were any recent changes with adding/removing anothe
Unable to access email
My email suddenly stopped receiving messages about a week ago. I do not see any way to check the incoming and outgoing email settings fro the settings gear at the top of the page. I also tried setting up a Yahoo account and got an error message there do. Can you please check on your end to see if an
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How do I proceed after my tv is saying I have an SSL CERTIFICATE ERRORS
Ssl certificate error amazon fire tv and susi.comcast.net redirects was this ever resolved? What do I do?
New gateway. Susi redirects on Amazon fire tv ssl certificate error
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Why am I continually being prompted for email password on WiFi, when it is fine on 5G?
Most of the time when I am on my work WiFi or a hotel or cruise ship WiFi, I am continually prompted for my password on my Comcast email accounts. But if I bounce back to 5G, it no longer prompts me and loads my email. (I have multiple Comcast accounts, so this does bring on a huge issue for me) Thi
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maarch Thank you for using our Xfinity Forums, we appreciate you taking the time to contact us about your email questions. The information in this article should help: To set up auto-forwarding in Xfinity Email, follow these steps: Sign in to
Not all of my emails from my xfinity email are autoforwarding to my gmail.
Hello, Have have enabled autoforwarding from my xfinity email to my gmail account. I get most of the emails but not all of them. How do I fix this issues?
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BTW, a tech did come and check out my equipment--everything was fine.
Glitches on PBS channel
I have noticed that there are frequent glitches - e.g., interruptions during scenes that are pixelated, stall, then skip ahead, or move forward with no audio for a few seconds - particularly on WTTW (the PBS channel). Lately we have seen this also on NewsNation. Seen on more than one TV.
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@Dusten528 You'll have to wait it out until the device is paid off/account fully credited. After that, you need to confirm the device gets unlocked before you can move to a new carrier.
Transfering number to new carrier, question re: device payment plan
My device show that it is Paid in Full, however, the final payment is being withdrawn from my account in 13 days. I've been warned that if I transfer my number to a new account, any promotions will be voided & I will owe for the remainder of the device. I had a 50% off promotion on the device. If I
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ThomasA, the problem persists on WTTW. Frequent signal glitches--video and audio. Video blacks out, Error code 225, then picture comes back in a few seconds. Same with audio--no audio for up to 20 seconds, have to leave cc turned on so d
Glitches on PBS channel
I have noticed that there are frequent glitches - e.g., interruptions during scenes that are pixelated, stall, then skip ahead, or move forward with no audio for a few seconds - particularly on WTTW (the PBS channel). Lately we have seen this also on NewsNation. Seen on more than one TV.
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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No Letter of Confirmation I cancelled my services last night
I cancelled my services last night because I’m moving out of area but never received a letter confirming cancellation
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