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YW @XfinityMarshante !
new contruction
I am trying to set service to my new construction home. Xfinity doenst have it listed in their system yet but the address is verified by usps. my driveway is about 300 or so feet long from the street where xfinity service is available. (my neighbors have it) Ive tried calling and cant get through to
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@martyzl I totally agree. I'm trying to find a work-around because this is the absolute worst email platform I've ever had the horror of using.
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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Issue: HBO Max Error APPS-04036 on Set Top Box
I was able to access HBO Max through my set top box until the weekend of July 18-19. Since then, every attempt to open HBO Max on the box results in error APPS-04036. I've confirmed the issue is isolated to the set top box: I can log into Xfinity and access HBO Max through my computer's web browser
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Hello @user_zf2j1h, thank you for taking the time to leave a post. Congratulations on your new home! I can certainly understand how frustrating it must be to have your address verified by USPS and see that your neighbors have Xfinity service, but not
new contruction
I am trying to set service to my new construction home. Xfinity doenst have it listed in their system yet but the address is verified by usps. my driveway is about 300 or so feet long from the street where xfinity service is available. (my neighbors have it) Ive tried calling and cant get through to
Question
user_lnjal9 If you would like assistance, please send a Direct Message so that we can review this further.
terrible agent named dipali
not listening or helping me out, for a loyal gold customer to get treated this way looks bad on xifinity
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Exactly same issues for me. Xfinity Home app no longer works on my iPhone. I’ve done all troubleshooting but nothing seems to work. I can (normally) see the cameras only through regular Xfinity app, but no longer can alarm or turn off alarm. Regular
Xfinity home app not connecting
I’ve had this service for the past four years, but in the last 6 months the home app has been trash. All it keeps saying is now connecting to your home/never connects. I can no longer arm/disarm from my phone…. ATP just disconnect the service I have also deleted and redownloaded the app and it still
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user_lil7n7 When you can, please send a Direct Message with your full name and address. Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and
Unauthorized payment
Xfinity took a payment from my checking account that I did not authorize
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The CM2050V is a modem. What router are you using to provide the WiFi ?
Xi6 keeps dropping from Netgear CM 2050V
Xi6 connects manually to wi fi network but dropps with error code RDK-03117. All there bows with cable connection good. Wi fi signal speed 100 mbps plus.
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user_syxo1f I’m happy to help. It looks like we may have skipped a step first. Could you please send a Direct Message with your full name and service address? Once I have that information, I can review the account and help with any changes that
Transfer account to a roommate
I need to transfer my account to a roommate since I've moved out and they're staying.
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Hi there, @MichaelR2. Thanks for reaching out to us here on the Community Forum and sorry to hear about the connection trouble. Within storm damage areas, as you can imagine, our field techs are doing all the can to assess and repair damage causing t
No Internet after storm
On Saturday a microburst knocked down the electrical poles in my neighborhood on [EDITED: Personal information.] in Charlottesville. On Sunday Dominion was able to rebuild the lines and restore electricity and then Xfinity came out and restored their infrastructure. Now all my neighbors have their I
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user_f3fstt, thanks so much for reaching out to Xfinity Support. You have come to the right place. I will have to send you a new activation link, so let's take this private. Please send us a DM with your name and address. Here are the detailed
Peacock activation stuck
My account has a broken Peacock data token. You need to file a backend ticket to completely purge the legacy Peacock entitlement/promotion from my account profile and issue a fresh activation link.
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@Jeremy_N Thanks for bringing this to our attention. Our team can help with scheduling a tech to come out. We can also check on your connection drops as well. Can you please direct message me your first and last name along with your full service addr
Installation Acceptable?
Was wondering if this is acceptable installation with my splitter just hanging out in the open and an node that is not terminated. Seems kind of sloppy, shouldn't this be sitting in a box? It's an older building with so many cut and loose cable. Service seems ok at the moment, but have been getting
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Peacock activation stuck
My account has a broken Peacock data token. You need to file a backend ticket to completely purge the legacy Peacock entitlement/promotion from my account profile and issue a fresh activation link.
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Dissatisfied customer
Dear Xfinity Customer Relations, I am writing to file a formal complaint regarding an ongoing service outage and the unacceptable customer service I have experienced while trying to have this issue resolved. I have been without both my Xfinity internet and cable service since last Friday. When I ini
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Customer Service
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
No Internet after storm
On Saturday a microburst knocked down the electrical poles in my neighborhood on [EDITED: Personal information.] in Charlottesville. On Sunday Dominion was able to rebuild the lines and restore electricity and then Xfinity came out and restored their infrastructure. Now all my neighbors have their I
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@EG Thank you for moving the post to our support area to help out with the equipment charges. Hello user_o9qp80! Thank you for creating the post and reaching out to us here on our Xfinity Forums. I'm sorry to read that you were charged
Late return equipment of my last account before I move apartment
When I went to the Xfinity store because I move in a new apartment they did everything and said I’m good and on my way a few months later they sent me a bill from the last account they cancel of late return equipment I didn’t even know I have to pay that it doesn’t show up on my account and now they
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user_2f2b09, thank you for reaching out to us through the Xfinity Forums. This is a great question, and thank you for sharing what you've already tried. Here are a few more suggestions. Let me know if you still need assistance. Check
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Issue: HBO Max Error APPS-04036 on Set Top Box
I was able to access HBO Max through my set top box until the weekend of July 18-19. Since then, every attempt to open HBO Max on the box results in error APPS-04036. I've confirmed the issue is isolated to the set top box: I can log into Xfinity and access HBO Max through my computer's web browser
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