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Hi @user_257dea, I know how annoying it is when you’re trying to catch the news and the app just gets stuck in commercial loop. This issue is often related to how the network (Fox) delivers specific ad content to your device while you're on a n

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Xfinity stream goes to a commercial break and never comes back

This just started happening today. In the past, I have had problems with the volume being muted or the picture being frozen upon return from a commercial, but this is the first time that it never returns at all. I know that the programming is working because I can see it on my Regular television. I’

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@XfinityAldrik​ As pointed out above, this advice isn't true and has never been true for the life of this thread. I doubt that it'll be true before you suggest it again. What a clown show.

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How can I disable the xfinity push notifications that are just advertisements.

I use the xfinity app for notifications when I have a new bill. I don't appreciate the spam push notifications. I checked the privacy center and notification settings in the app but found no way to disable this spam.

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@user_tmlt25 Thank you so much for sharing what you did, we do appreciate it.-Richard

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Apartment Provided Internet (FIber) with Ruckus Access Point and Sonos Sub4

Hello, I just moved into an apartment that provides internet access via a wireless Ruckus Access Point. It is ceiling mounted. I have a Sonos Ultra Arc Soundbar and Sonis Sub4 woofer. The Soundbar works fine, however when I try to add Sub to the sound bar (Sonos Arc) it will not work. I did some goo

Question

Why do keep repeating this to people when everyone for the past few weeks have been here telling you that those options are NOT THERE in the push settings?

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How can I disable the xfinity push notifications that are just advertisements.

I use the xfinity app for notifications when I have a new bill. I don't appreciate the spam push notifications. I checked the privacy center and notification settings in the app but found no way to disable this spam.

Question

Yes... So I started the pairing process crib the beginning by resetting the Soundbar connected to my access point via Ethernet. Once it completed it's pairing to the tv... I added the sub and it paired with the Soundbar with no problem. Looking at th

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Apartment Provided Internet (FIber) with Ruckus Access Point and Sonos Sub4

Hello, I just moved into an apartment that provides internet access via a wireless Ruckus Access Point. It is ceiling mounted. I have a Sonos Ultra Arc Soundbar and Sonis Sub4 woofer. The Soundbar works fine, however when I try to add Sub to the sound bar (Sonos Arc) it will not work. I did some goo

Question

Good afternoon user_iet6h5 I can assure you this is not the experience we want for you. I will be happy to assist you with your account.  Please send us a direct chat message with your full name and complete service address to “Xfinity Sup

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Picking up my equipment and extra services i didn't agree to added on

When I went to pick up my equipment the form I needed to sign wouldn't load on my phone so the girl pushed it through on her end. My bill was supposed to be 29.95 with the xfinity essentials plan but I was charged 83 because a home phone line was added. I called and was able to get it removed but th

Question

user_82lz4w Thank you for reaching out so we can have a technician remove the equipment from the exterior of your home. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen

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Remove old lines & arris box

We recently moved into a home that has an d arris box attached to the exterior of the home and power lines from previous services. I do not currently use xfinity services, how do I contact Somebody to get a technician sent out to remove the no longer needed arris box & power lines?

Question

Picking up my equipment and extra services i didn't agree to added on

When I went to pick up my equipment the form I needed to sign wouldn't load on my phone so the girl pushed it through on her end. My bill was supposed to be 29.95 with the xfinity essentials plan but I was charged 83 because a home phone line was added. I called and was able to get it removed but th

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Thank you for reaching out to us @user_nxn9fu. I personally like to keep my notifications to a minimum too. To manage notifications from the Xfinity app: Select account on the bottom right corner. Choose “Account settings”. Tap “N

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How can I disable the xfinity push notifications that are just advertisements.

I use the xfinity app for notifications when I have a new bill. I don't appreciate the spam push notifications. I checked the privacy center and notification settings in the app but found no way to disable this spam.

Question

Thanks for the clarification, user_otnun3! If you have any devices connected directly to the gateway via ethernet, have you noticed if they are having similar problems?

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My cell drops calls and has voice gaps at home on Wi-Fi

My voice conversations on my cell at home is a constant frustrating battle of gaps in voice (can you hear me repeatedly used), dropped calls, and calls sometimes not ringing thru, and when the call is dropped I have learned the only way to get my call ability back is to restart my phone. My cell pho

Question

Remove old lines & arris box

We recently moved into a home that has an d arris box attached to the exterior of the home and power lines from previous services. I do not currently use xfinity services, how do I contact Somebody to get a technician sent out to remove the no longer needed arris box & power lines?

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can you restore my mailbox to a date before my custom folders were emptied?

unable to trouble shoot this. followed AI recommendations . requesting the above as a result of the AI search.

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