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The date was July 23 2026.

user_uhetzg

replied

4 hours ago

to the conversation:

Peacock Activation Not Working

Hello! I received an email (screenshot below) with an offer for Peacock today: When I click on the link, it takes me to a page that looks like this: When I click on "Manage streaming apps," it take me to a page that looks like this: The only available options are add-on bundles for purchase, with no

Question

@Xfinity Support @XfinityEva Update, I received no follow up prior to work only to find that someone came out, left the temporary line hanging and cut both ends of the buried cable so they are too short to connect from either end. So now, unless the

user_v22hyy

replied

4 hours ago

to the conversation:

Buried cable

We had a temporary line hung for internet service in the fall of 2025. A cable was buried in the spring of 2026. We were told that someone would return to take down the temporary line and complete the connection of the underground line. 7/22/2026 I check online and there is no longer an active ticke

Question

user_svoa51, Thank you for reaching out and creating a new post. I hope you are doing great today. I see you are looking to remove some apps, but you may not have the options. There are some options "built-in" and can be removed. Was this an app

XfinityVianney

commented

4 hours ago

to the conversation:

Help with adding an deleting certain apps? Can you help me?

Question

Same with me. What is this???

user_zfupll

commented

4 hours ago

to the conversation:

uknown charge

I received a charge on my credit card from TAGADAPAY*Xfinity bil - TAGADAPAY.ComTX for &78.99. I don't know what this is for.

Question

Missing channel 809 WMUR ABC in Goffstown nh Note: This comment was created from a merged conversation originally titled I am missing a channel , I cannot get channel 809

BILLYBOB40S

commented

4 hours ago

to the conversation:

I am missing a channel

I am missing channel 809 WMUR ABC in goffstown.nh

Question

user_mkh21 Hello, are you still having issues receiving emails?

XfinityVictor

replied

4 hours ago

to the conversation:

Email

I am no longer receiving emails

Question

Ask for advance security when you call. The out of country technicians you would usually get have no clue. I’ve been saying on here that there is a bug in the iOS software and the imap settings do not show up until you enter an incorrect password. Pl

Lkpolo

replied

4 hours ago

to the conversation:

Adding Comcast Email to Mac Mail

I've seen an older, very long thread about this issue, and apparently it's still an issue. I've been using Mac Mail for Comcast emails for years without any problems. This worked fine on an older iMac. Now I'm trying to set up my Comcast email on a newer iMac, and I can't. It's not recognizing my em

Question

peacock

how do i activate my peacock subscription?

Question

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Xfinity Stream Website

Thank you for reaching out to our team here about that latency issue. If you are still experiencing those issues we will be happy to look further into that from here. Are you using an Xfinity modem with your service?

XfinityJohnG

commented

4 hours ago

to the conversation:

Terrible latency after Xfinity maintenence on 07/22

I'm hoping someone from Xfinity can help get this escalated because this appears to be a routing issue rather than a problem with my equipment. Recently, my latency to servers in Dallas, Chicago, and other central/eastern locations suddenly increased by roughly 20–30ms. Dallas used to be around 30–4

Question

Billing error

Hello, I need help with a billing error and closing a duplicate account.On May 12, 2026, I changed my internet plan to a cheaper one at my address: [Edited: "Personal Information"].Instead of updating my existing account, the system accidentally created a brand new duplicate account. As a result, I

Question

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Your Home Network

Thanks. The only Apple product I have is my iMac desktop. I don't have an iPhone or an iPad. My phone and tablet are Samsungs. As an aside, did you know that iPhones/iPads use many Samsung parts? Anyway, I still can't add my Comcast email to my newe

mtngigi

replied

5 hours ago

to the conversation:

Adding Comcast Email to Mac Mail

Question

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

commented

5 hours ago

to the conversation:

Bill from prior address

I'm trying to view statements from a prior address that is linked but inactive. Searching through prior posts, it seems like there were others in this situation but no solution that I could find. Any help would be appreciated. I moved a little over a month ago, and would like to download the May and

Question

user_xfbnll thank you for using the Xfinity Community Forums page to reach out today. I understand that you have had some trouble with calls on your landline. Is this for all numbers or a specific number? Are you receiving a dial tone?

XfinityMarcus

commented

5 hours ago

to the conversation:

Home phone not working

Can't receive calls and when I try to call out the phone goes dead Have rebooted the modem

Question

I agree. Verizon has them both and for less money!

user_ddc321

commented

5 hours ago

to the conversation:

NFL Network/NFL RedZone

Longtime customer. Just wanted to let you know that if NFL Network/NFL RedZone are not available in the next month or so, I will be cancelling and switching. Thanks!

Question

Low hanging Comcast wire

I recently had a storm in my area, which is Park Forest, Illinois, which knocked out a lot of power and Internet. My Internet is still down. But that’s not the issue. I have a wire hanging from my house and there is a tree laying on the wire in fact, it is very low to wear. Children can be near it.

Question

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Getting Started

My peacock shows activated on my xfinity account but there is no subscription in my peacock account

I have been trying to get this peacock account activation process to work for a few days. Originally it showed activated within xfinity but no subscription showing in peacock. So I deactivated it and tried to connect again but continuously got the error message in peacock "your xfinity account is al

Question

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Customer Service

https://forums.xfinity.com/direct-messaging

Went to the store today to work on reducing my monthly bill. I had my monthly charges reduced; however, my next bill due on August 10th, is still showing the old amount. Why?.

Question

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Channels and Programming

I am so far past unhappy, the light from unhappy will take a hundred lite years to reach us. All I'm trying to do is switch my wifes line from Xfinity to Verizon. They knew that, but didn't give me a transfer pin. After 4 HOURS on the ph

user_t9oydh

commented

5 hours ago

to the conversation:

Xfinity mobile

I am not happy with my xfinity mobile the customer service ppl don't know what they are doing and I have called 5 times to resolve my issue and still nothing very poorly customer service

Question

Bill from prior address

Question

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Billing

Good luck. It’s all AI Chatbots that just have you sit on the phone for 5k hours

Chrgol9743

commented

5 hours ago

to the conversation:

Cancel subscription

I would like to cancel my Xfinity Wi-Fi service.

Question