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i want the 5 year price lock on the internet
xfinity has a 5 year guarantee price for existing customer For $50 a month for 5 years. Talked with the overseas people they said no such deal, well its all over the xfinity web. how do i get it?
Question
I followed your instructions and changed the WPA setting from WPA3 to WPA2. I unplugged both the Gateway device and the printer for several minutes, restarted both devices, located my wifi network on the printer, entered the password and again got t
Admin login on new router
I am unable to log into a new router as Admin. I had initially been able to change the password but now it doesn’t work, so I did a full reset and used the recommended “admin” and password on router and only get a greyed out box. I believe the router is blocking access to my printer on wifi I need a
Question
@user_bcf169 its really shady that xfinity doesnt value their loyal customers. Im cancelling everything. My bill has gone up to $328 from $201 same exact service. Im DONE
i want the 5 year price lock on the internet
xfinity has a 5 year guarantee price for existing customer For $50 a month for 5 years. Talked with the overseas people they said no such deal, well its all over the xfinity web. how do i get it?
Question
user_yt2oj4 Your phone's hardware, region, or Android OS version does not meet the developer's specific requirements. That's why you're receiving that message. Is your phone currently updated? If not, can you please check to see if your phone has an
Xfinity app
Today Google play let me know that my phone is no longer compatible to use with the app. My phone is only a few years old, I don't understand. I use the app to control my Wi-Fi amongst the house.
Question
Okay, would you like us to set up an order to ship one out?
I was given the wrong TV box and The exchange
I went to the local Xfinity store today to exchange my old X1 TV box for one that is UHD compatible, a true 4K. When I got it home and set it up discovered it was a non-4k box, a XG2v2. I now want to exchange that for an XG1v4 so I can see true 4K on my new Sony Bravia 8. I would like to order it on
Question
OK, gotcha! Thank you for letting me know! If adding this as part of Xfinity Streamsaver, this does include other amazing services including Disney+, Netflix, AppleTV+, and HBOMax. Are all of these other services able to be activated and used?
Activate Hulu button missing
The activate button on my Hulu subscription is missing and I cannot activate the streaming service.
Question
Yes, on May 18th when I upgraded my service and I was told that Hulu was part of the stream saver package
Activate Hulu button missing
The activate button on my Hulu subscription is missing and I cannot activate the streaming service.
Question
This specific combination—the Xfinity Stream app dropping audio after a commercial while using a standard Fire Stick on a Vizio V-Series TV—points directly to a known digital audio format transition glitch. [1] When the app switches streams from the
Visio TV and Amazon FireStick issues
I have a Visio TV Model v506-an and I am having the following issues with an Amazon Firestick HD @nd Generation. My WIFI is 5GHz with an Excellent Strength. My issues are: 1. When turning on the TV with the Firestick Remote, I am frequently asked to update settings. This is probably a Firestick issu
Question
Issue: Slow Upload Speed on Gigabit Extra Plan with XB7
Hello, I'm having an issue with my XB7 gateway. I'm on the Gigabit Extra plan in a Next Gen enhanced area. On a direct wired connection with a Cat 8 cable, my upload speed is capped at 42 Mbps. I believe my bootfile is incorrect and needs to be updated to unlock the full upload speeds of my plan. I'
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Your Home Network
I found that if I connect my tablet via wi-fi to a hotspot on my active cellular phone I can receive emails on my tablet while I am out of the U.S..
IMAP issues with Comcast since Nov 9th
On Nov 9th, all of my devices quit syncing with Comcast. I use WIndows Outlook 2024 pro and my iphone and Ipad. The error I get on my PC is "we couldn't connect to the incoming (IMAP) server. None of the authentication methods supported by Outlook are supported by your server" I also received a secu
Question
I did find one in Stockton today, only it is virtually unusable. It took 2.5 hours to install due to an extremely slow menu system. 20-30 seconds or more to change a menu item.
I was given the wrong TV box and The exchange
I went to the local Xfinity store today to exchange my old X1 TV box for one that is UHD compatible, a true 4K. When I got it home and set it up discovered it was a non-4k box, a XG2v2. I now want to exchange that for an XG1v4 so I can see true 4K on my new Sony Bravia 8. I would like to order it on
Question
Thank you for the suggestions the screenshots were from my all but I also get from browser on every device incognito or not and cleared cache deleted app and reinstalled. There was an update today and I tried it all again. Nothing.
Unable to access redeemed rewards
I'm unable to access my list of previously redeemed rewards. There's a "Check back soon" message where they should be. It's been like this since noon today after I claimed some new rewards.
Question
I spent almost 3 hours being transferred on the phone today only to have them agree with me that MANY Xfinity customers are having the exact issue that they cannot access their previous ( non expired) rewards.
Unable to access redeemed rewards
I'm unable to access my list of previously redeemed rewards. There's a "Check back soon" message where they should be. It's been like this since noon today after I claimed some new rewards.
Question
I have the regular service I'm not using the prepaid anymore
Disconnect my prepaid account
[Edited: "Personal Information"] I need help with cancelling my prepaid account.
Question
Disconnect my prepaid account
[Edited: "Personal Information"] I need help with cancelling my prepaid account.
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Billing
Hello user_jtftbc thanks so much for taking the time to reach out here via our Xfinity Forums with these streaming service questions! Hulu was previously available via limited time offer when upgraded to Gig+ speeds, but this promotion has ended. Do
Activate Hulu button missing
The activate button on my Hulu subscription is missing and I cannot activate the streaming service.
Question
All my stations have this issue on one TV only
Service interruption
Cable programming intermittently freezes voice and/or picture. Checked all connections and re-booted. Local feeds are fine, TNT, USA, HGTV, POP etc. all experiencing this problem.
Question
No. I am able to access all other apps without any issues. Request you to please look into this.
Xfinity app
Today Google play let me know that my phone is no longer compatible to use with the app. My phone is only a few years old, I don't understand. I use the app to control my Wi-Fi amongst the house.
Question
@kaccp DVR works on new box
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
Question
Thank you for meeting us here in our community about your Peacock Premium activation, @user_nh1xdn. You've reached the right team for assistance with all your concerns. To manage third-party services on Xfinity, follow these steps: Sign in to
XfinityLinda
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peacock
I received an email that I have an unredeemed Peacock Premium activation, but when I login to my account, I do not have the option to activate it. How can I activate it?
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