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How do I upgrade to xb10
I have the 2100 Mbps plan and wifi devices I would like to take advantage of that
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Customer Service
Is this happening when trying to access your membership rewards @user_i0qvjh?
App malfunctioning!!!!
NO ONE IS RESPONDING TO my rewards portion of the xfinity APP that's MALFUNCTIONING!!! PLEASE RESPOND TO THIS PROBLEM!!!!
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ABC
When are you going to bring abc back if your not I will be canceling my Xfinity!
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Channels and Programming
sandypepper - Hello! Thanks so much for reaching out and joining us here on the Xfinity Forums. I understand how concerning it can be when you’re having trouble accessing your email, and I’m glad you came to us for help. How are you acces
My laptop shortcut suddenly doesn't let me log into my email
My laptop shortcut suddenly doesn't let me log into my email
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I realized my bill kept increasing, so I contacted Xfinity customer service to see if returning a cable box I no longer use would lower it. During that call, the representative informed me that I had been paying $30/month for a landline service for t
Land line charges
I have been paying for a landline for 4 years when I didn't even have a home phone they said the charges were on my paper statement but I went paperless. The charges do not show up on online or the app I spent over $1,500 needlessly. It's robbery
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Remote will not change channels
Replaced batteries restarted box reprogrammed remote
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Customer Service
It takes me to the regular page but when I click on on email it takes me to a new sign-in page and just repeats this over and over
My laptop shortcut suddenly doesn't let me log into my email
My laptop shortcut suddenly doesn't let me log into my email
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My laptop shortcut suddenly doesn't let me log into my email
My laptop shortcut suddenly doesn't let me log into my email
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@user_3f4435 Thanks for the feedback. To get the maximum speed an ethernet connection is required. The 2.5 Gbps capability is reserved for wired connections. If you'd like for all the devices to enjoy the higher speeds, you can add your own router as
2gig/300mb Wireless Speed is IMPOSSIBLE with the XB8
Long time Xfinity customer here. About 1 year ago I upgraded from the 1gig download service to the 2gig service. Thinking that I can double my speed.....BUT there is a catch that is not discussed anywhere. I was given the XB8 wireless modem/router and proceeded to install the xfinity device in place
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@user_26a0c0 thank you for letting me know, we can try some troubleshooting on our end. Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the t
incoming email from a family member at metrocast.net is blocked before reaching my comcast.net mailbox.
Email from a family member @metrocast.net is blocked before reaching my comcast.net mailbox. (It does not arrive in my inbox or junk folders.) The situation occurs periodically - every month or so - and persists for days before eventually returning to normal. If, during the periods when things don't
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Phone troubleshooting
Need to know if Xfinity voice is having an outage in my area
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Home Phone Service & Equipment
How to file a formal complaint against an Xfinity employee?
Please share the best way to file formal harassment complaint against an employer of Xfinity
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Your Home Network
user_jhmtt5 Awesome to hear our colleague did an amazing job. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfini
Survey did not load.
The survey did not load after getting help through the xfinity assistant today. I wanted to give Hitesh a good review but I can't. If possible please give Hitesh all 5's or 10's witch ever is best. Thank you, Michael Brodsky
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Greetings, goosebumps! We appreciate you reaching out to our Community regarding this important issue. We understand the importance of having your service working at all times. I am sorry to hear you are now facing an issue due to the cable wire repa
Xfinity disconnected my service by mistake
Today i came home to find my outside cable wire in the stree where people have been running over it for hours. I tried to get an appointment for someone to connect and the first available is April 28th. I dont get it someone messed up and we have to wait that long is crazy 😜
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@XfinityThomasA Hello. Your comments do not address the comments that I have brought up? --Your 2gig service is only for wired networking only if your clients have a 2+gig ethernet port --Your 2gig service cannot be use on wireless wifi6 beca
2gig/300mb Wireless Speed is IMPOSSIBLE with the XB8
Long time Xfinity customer here. About 1 year ago I upgraded from the 1gig download service to the 2gig service. Thinking that I can double my speed.....BUT there is a catch that is not discussed anywhere. I was given the XB8 wireless modem/router and proceeded to install the xfinity device in place
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Xfinity disconnected my service by mistake
Today i came home to find my outside cable wire in the stree where people have been running over it for hours. I tried to get an appointment for someone to connect and the first available is April 28th. I dont get it someone messed up and we have to wait that long is crazy 😜
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Hitesh helped me today on Xfinity Assistant. He was very friendly and helpful. I just wanted to make sure that he gets a good review from me since the survey failed to load after our chat session.
Survey did not load.
The survey did not load after getting help through the xfinity assistant today. I wanted to give Hitesh a good review but I can't. If possible please give Hitesh all 5's or 10's witch ever is best. Thank you, Michael Brodsky
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Survey did not load.
The survey did not load after getting help through the xfinity assistant today. I wanted to give Hitesh a good review but I can't. If possible please give Hitesh all 5's or 10's witch ever is best. Thank you, Michael Brodsky
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Customer Service
I can’t get into email on my iPad but it works on phone.
Trying to Get Into My Email [Edited]
Trying to get into my email. It stopped on my phone also
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Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo
XfinityJon
commented
8 hours ago
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Abc
Please bring back ABC. I’m ready to cancel and go to another service.
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