Hello! I have been trying to livestream via YouTube for over a month with no success. I have bought a wifi antenna, new hardware, updated all my software, even had a technician come out and activate a coax port to physically move the router, and using PingPlotter I can see there is repeated and pers

I checked the list of compatible modems for next gen speeds today and I remember seeing the CM3000 on the list. It's not on the main page but lower on the page, if you click on the "See all modems" then on "Compatible modems for enhanced speeds", it's listed there but without the upload speeds. Does

Need until the 15th to pay my bill

How on earth do I reset up my xfinity e mail account?

I received an email about an upgrade to Premium Unlimited. It said when I clicked on the link that calls and texts were free in 215+ countries. It also said that Premium Unlimited came with 10 GB of international data per billing cycle so no Travel Pass required under that limit https://www.xfinity.

I disabled the Wi-Fi Hotspot network on my XB8 and then put it in bridge mode to avoid interference with my mesh network. My account identifies that it is disabled. My XB8 is still broadcasting the xfinitywifi and Xfinity Mobile APs. How do I disable these APs?

Is anyone else having issues porting their number over from Verizon? We switched to Xfinity Mobile on January 2nd. Three of my lines have been ported with no issues, but my fourth line still isn’t working. Spent 4.5 hours on the phone and spoke to 6 different reps online. They created two tickets an

Back in September, Xfinity ran an "iPhone 17 Pro on us" promotion where if you traded in your eligible device (my two iPhone 16 Pros), you would be credited the full amount towards the new iPhone 17 Pro. I of course took the bait after speaking to customer service assuring me that was the deal and t

A tech came to set up my wifi but the name isn't showing in available networks I've restarted all devices being used and it only shows on one of them

Hello Xfinity Support, I recently upgraded to the 2 Gigabit 5‑year plan, which includes 2 years of Peacock Premium at no additional cost. Unfortunately, I have been unable to activate the Peacock benefit despite multiple attempts. Here’s what I’ve already tried: - Used the official activation link (

I was told by an Xfinity agent over the phone about an “amazing deal” where my monthly bill would be lowered to $96 and I’d get a FREE iPad. Needless to say, that was a lie. The iPad isn’t free—I’m being charged on a payment plan for it. The $96 monthly charge was also false, as my September bill ju

Only getting 2 percent of my planned speed. 3 techs have been here and they tell me the wire from the pole to my house needs to be looked at. They say tickets have been opened but no one shows up