I am unable to activate peacock subscription. When I hit the activate button, I get this error " Something unexpected happenedPlease close this pop up and try again. If the problem persists, try again later." Looking at the network traffic in the browser, I see this error { "errorCode": "XCSCP.405.1

I'm trying to turn on Xfinity Bridge mode for my Xfinity Gateway and the option is not able to be selected at http://10.0.0.1/at_a_glance.jst There are no options for enabling bridge mode at the above URL. Any tips to be able to turn this on so I can use my own router?

Dear Xfinity Customer Support, I am writing to formally complain about ongoing incorrect billing after I canceled my home internet service, and about Xfinity’s repeated failure to resolve this issue despite extensive efforts on my part. Timeline of Events: October 7, 2025, at 10:13 a.m. EDT: I calle

We are out of our home area for the winter trying to stream the Big10 Network on our I-phone and I-pads. The channel is in our Available out of home (TVGO) channels. However each of the three available channels are frozen on the same screen when we click on Watch. It's the same frozen screen of 3 me

My modem is consistently showing issues isolated to two downstream channels. Channel ID 42 is accumulating uncorrectable errors rapidly, and Channel ID 43 is accumulating corrected errors at a much higher rate than all other channels. Every other downstream channel remains clean and stable, and my u

I recently signed up for a new data plan with Xfinity; the service order lists data rates as 2Gbit download, 250Mbit upload... After the plan was confirmed, I rebooted cable modem and router (which has been required in the past, to get new data rates), but I am still getting the same 40Mbit that I w

It seems that 1/2 the email I try to send is blocked as spam. Calling the "help" nuber is worse than useless. Today is the final straw, I tried to send and email to one person and it was blocked. If this isn't resoved asap you are going to lose a 25+ year customer to starlink!! [Edited: All Caps] No

Switched to my old 16 Pro a week ago, RCS was stuck "Waiting for Activation". Switched to an iPhone Mini 13 as a test, RCS activated immediately. Switched it back to the 16 Pro and no luck. Gemini gave me this script for an agent, but it seems to be impossible to reach anyone at Xfinity anymore. Gem

I can’t access my router settings on the xfinity app, the wifi tab is completely missing, the only tabs I have are the overview tab and the account tab. I have no way of adjusting my router setting now that you can’t simply adjust them on the computer anymore. I’ve been googling around for solutions