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user_cbt5x9, hello there and thanks for reaching out to us here! I apologize about your experience and what you're going through. I know that is something tough to experience and I hope you recover faster than anything. That isn't something easy to j

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Installment Plan

Hello, I chatted with a rep who did a payment arrangement at the end of the month to avoid me being disconnected. I am out of work temporarily and going through physical therapy as I fell of an Oil Truck. I am trying to be pro-active and get on an installment plan, At this point I am going to return

Question

@user_gpvykv Got it, and thanks for confirming. Are you able to test and see if you get the same experience with a different ethernet cable, or by connecting directly to the modem?

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Inconsistent download speed is making participation in on-line Zoom meetings really problematic

I am paying for 1000 mbps download speed. After having persistent issues with my screen freezing in on-line meetings, Ihave been using Ookla Speed Test every time before logging into meetings to test my actual download speed. I have documented a wild and consistent inconsistency that almost every ti

Question

Judith Morris

I am an Xfinity customer, but forgot my password. Please help

Question

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No my question was not answered or resolved

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Installment Plan

Hello, I chatted with a rep who did a payment arrangement at the end of the month to avoid me being disconnected. I am out of work temporarily and going through physical therapy as I fell of an Oil Truck. I am trying to be pro-active and get on an installment plan, At this point I am going to return

Question

@EG​ No it was not answered

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0

Installment Plan

Hello, I chatted with a rep who did a payment arrangement at the end of the month to avoid me being disconnected. I am out of work temporarily and going through physical therapy as I fell of an Oil Truck. I am trying to be pro-active and get on an installment plan, At this point I am going to return

Question

The problem first appeared when connected via ethernet cable and has shown up on both Ziom and Teams meetings.

 to the conversation: 

0

Inconsistent download speed is making participation in on-line Zoom meetings really problematic

I am paying for 1000 mbps download speed. After having persistent issues with my screen freezing in on-line meetings, Ihave been using Ookla Speed Test every time before logging into meetings to test my actual download speed. I have documented a wild and consistent inconsistency that almost every ti

Question

Is there an way we can get wptv new channel 5 back on 432 and will someone will let us know when it will be on again

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NBC wptv new channel 5

Hey I miss wptv news channel 5 and nbc and the today show when it will be back on programming again

Question

The problem first presented when using my ethernet connection to the router.

 to the conversation: 

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Inconsistent download speed is making participation in on-line Zoom meetings really problematic

I am paying for 1000 mbps download speed. After having persistent issues with my screen freezing in on-line meetings, Ihave been using Ookla Speed Test every time before logging into meetings to test my actual download speed. I have documented a wild and consistent inconsistency that almost every ti

Question

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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7 hours ago

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Installment Plan

Hello, I chatted with a rep who did a payment arrangement at the end of the month to avoid me being disconnected. I am out of work temporarily and going through physical therapy as I fell of an Oil Truck. I am trying to be pro-active and get on an installment plan, At this point I am going to return

Question

NBC wptv new channel 5

Hey I miss wptv news channel 5 and nbc and the today show when it will be back on programming again

Question

16

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