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@user_6kt2m4 Brilliant work around. I absolutely agree with the above post that Comcast will not work on fixing this because it will affect the number of MLB Extra Innings subscriptions they can sell. The Xfinity ESPN app is obviously designe
MLB.TV not showing up in ESPN.APP on X1
I purchased the MLB.TV subscription through ESPN and it shows up in the IPad ESPN app and on the ESPN web site. If I go into the settings/subscriptions on the X1 ESPN app it shows that I have MLB.TV but its not showing up on the Home page of the ESPN app.
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In the meantime, I want to see a credit on my bill for the loss of ABC. That is the bulk of my TV viewership. It should be refunded immediately.
When will ABC be back?
Please get the issue between you and ABC settled. ABC is the main channel I watch. There should be a way to settle your dispute without taking away the channel. Please reinstate ABC now!
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I want compensation for the loss of ABC! That is the bulk of my TV viewership.
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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I think I need to change as well. I'm very disappointed.
When will ABC be back?
ABC is one of the most popular channels out there. And it’s been at least a month since we’ve had it. I’ve seen no credit on my bill, which I was told there would be in this next billing cycle. Other cable services have ABC, why can’t Xfinity figure this out? Perhaps it’s time for all of us to move
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Voice mail service
My 99 year old mom wishes to use her phone answering machine rather than the Xfinity service. How can this service be disabled so that callers can leave messages on her phone?
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Home Phone Features
Hello there @user_8e4v7t, I understand the importance of access to a needed email. Have you tried logging into your account using the Yahoo email source?
Email account closed
My email account is closed and I cannot access it to get an email to use for something
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@XfinityDena of the main networks, NBC
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
cathyjp7, hello there and thanks for reaching out. I understand why that’s frustrating, and I appreciate your loyalty over the years. Channel availability can change during ongoing contract negotiations with network providers, and while CBS may
CBS dispute status
I just received a new notification of channel line up and fees, my fees stayed the same, CBS not listed. What is the status of contract negotiations? I've been with this company for nearly 20 years. You can at least give us reduced monthly fee since you aren't paying for CBS anymore. We lost a chann
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vicfirthplayer Welcome to our community forum and thank you for bringing this exposed cable to our attention so we can make sure it's buried properly and out of the way. Please send a direct message to Xfinity Support by clicking the chat icon in the
Unburied cable through multiple front yards for years
We've only been residents for a year but this cable apparently according to the neighborhood has been unburied for years. It runs from the pedestal across 5 different sidewalks into the last home. This poses a tripping hazard as my kids have tripped over it multiple times playing outside.
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@XfinityAbel lower our bills, if we’ve been paying for channels and now they’re gone lower out bills!!!!!
Sick of Comcast pulling channels and networks
I am sick of paying over $320 a month for internet and tv so I can see channels I want to see, like Altitude and local channels. We went THREE YEARS before our Denver Nuggets and Avalanche could be seen on Comcast and now you have cut off ABC. I’m missing American Idol and AGAIN NBA playoffs are thr
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I’m sorry to hear that the issue is still unresolved @user_su17wb, and we completely understand your frustration. Our team is happy to continue troubleshooting and work toward the best path forward to reach a resolution. To help us narrow this
Services like security, billing and other features have disappeared from my Xfinity app
A lot of features like the security, billing and mobile tabs have disappeared off my Xfinity app. I have restarted my phone, reinstalled and logged in and out of the app and still having the same issue. I have talked to Xfinity support numerous of times and they still don’t comprehend the issue I’m
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Unburied cable through multiple front yards for years
We've only been residents for a year but this cable apparently according to the neighborhood has been unburied for years. It runs from the pedestal across 5 different sidewalks into the last home. This poses a tripping hazard as my kids have tripped over it multiple times playing outside.
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Customer Service
I agree 100%. I’m heading to Fios if they can’t figure this thing out soon. NFL Net and RedZobe are the two primary reasons I even have Xfinity. Without them, I will most certainly be taking my business elsewhere.
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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Any Xfinity employees out there that would help me? Please?
New TV plan
I would like to upgrade our tv plan to take advantage of the 300 hour dvr service but am having trouble finding what’s right for me. I want to keep my same internet speed/service but am not sure how to bundle to get best price. I tried using the online system, but it was going to increase my bill by
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Thank you for your reply @user_uk455b. For the privacy and protection of our customers, we’re unable to collect personally identifiable information or discuss account‑specific details publicly on this platform. Please send us a Direct Message s
Diamond member promo code for watches
I have had no resolution with online chat Xfinity assistant, onsite at the Xfinity store and with multiple agents in the call center. Not only am I a long time Diamond member I also worked for the company for almost 14 years. I am tired of being lied to by everyone. Can anyone please help me with my
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CBS dispute status
I just received a new notification of channel line up and fees, my fees stayed the same, CBS not listed. What is the status of contract negotiations? I've been with this company for nearly 20 years. You can at least give us reduced monthly fee since you aren't paying for CBS anymore. We lost a chann
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Customer Service
Good evening @user_qa5p09, and thank you for reaching out on our Community Forums—we appreciate it. I see that you’re looking to unlock a Samsung Note 10 that was purchased through eBay. Please note that there are a few eligibility requir
XfinityAlyssaA
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purchased a note 10 need to unlock.
I purchased a Samsung note 10 from ebay. The phone is locked to xfinity. I was an xfinity customer for many years and used the phone on my account. Now I moved to an area where xfinity does not offer service. The phone is locked and I can't use it anymore because I am no longer xfinity customer. Nee
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