Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (467.1K)
user_4tct9d You are welcome. :-)
Low hanging cable becoming hazardous
Good morning, The cable running from the power line to my house is hanging precariously low. Next windstorm will probably knock it loose and obstruct my driveway. I do not have Xfinity for service, but this is your cable, and needs immediate attention. Thanks!
Question
@user_dqsnm4 Thanks for bringing your concerns to our attention. I’m sorry to hear of the experience you've had with your mobile account. Our team is limited with mobile accounts, but we can assist with getting you a resolution. Can you
Billing and Order Issue-Tradein Promo
Billing & Order Issue – Trade-in Promotion, Return Blocked, Wrong Number Assigned 📝 Message: Hello, I need assistance from a live agent regarding a mobile upgrade and trade-in issue that has become increasingly complex. I currently have both Internet and Mobile service with Xfinity. I originally up
Question
Passaic17indian Unfortunately, once you have received the invite to transition to Yahoo Mail and have moved over, you can no longer use Xfinity Email as you did previously.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
Question
No Ineed to print the label.
How to get Return label
Want to print return label. Won't print. Need to return unused equipment upgrade
Question
I need to print return label for my tablet
How to get Return label
Want to print return label. Won't print. Need to return unused equipment upgrade
Question
Hello, @user_iho41l thank you for reaching out over Xfinity Forums. I know how important it is to have access to your email communication, and know it can be frustrating when not being able to utilize your email. I'd definitely like to investigate fu
Email not being reached
I can not get all of my emails only old stuff my main email not reachable. I'm switching to gmail
Question
@XfinityPeterH tyvm!
Low hanging cable becoming hazardous
Good morning, The cable running from the power line to my house is hanging precariously low. Next windstorm will probably knock it loose and obstruct my driveway. I do not have Xfinity for service, but this is your cable, and needs immediate attention. Thanks!
Question
user_4tct9d I would be reaching out if I were in your place too and you have come to the correct place for help getting this line resolved. Please feel free to send us a DM with your full name and your complete address along with your best email and
Low hanging cable becoming hazardous
Good morning, The cable running from the power line to my house is hanging precariously low. Next windstorm will probably knock it loose and obstruct my driveway. I do not have Xfinity for service, but this is your cable, and needs immediate attention. Thanks!
Question
Email not being reached
I can not get all of my emails only old stuff my main email not reachable. I'm switching to gmail
Question
•
Hi there, @user_3nboye. Thanks for reaching out to us here on the Community Forum. I can understand being upset if you're being charged for service that should be cancelled. I wonder if this may be a last balance. We can check and see what's going on
Cancel service
Why am I still getting charged??!? We changed mobile services because your services are not good in our area. I still have $38 being taken out of my account. I cannot cancel autopay from my account. Stop charging me for services I do not have!
Question
Low hanging cable becoming hazardous
Good morning, The cable running from the power line to my house is hanging precariously low. Next windstorm will probably knock it loose and obstruct my driveway. I do not have Xfinity for service, but this is your cable, and needs immediate attention. Thanks!
Question
•
Customer Service
@TerriB @Again I don't have Outlook either. You can try just changing the server names, but my guess is that it won't work. You have to go through the transition process in order to actually make it a Yahoo account. Just chan
MS Outlook and Outlook for Android after Migration to comcast.net on Yahoo
To add to my list of concerns about migrating to comcast.net on Yahoo based on feedback I have read...... I have a big one that needs to be resolved: I use MS Office Outlook a lot for email in addition to Comcast email. It has more features that Comcast email has that I need . I also use Outlook for
Question
user_3f4435 in this article it speaks about Xfinity Internet minimum system recommendations where it states the following: Up to 2 Gbps To enjoy the best Xfinity internet experience, your devices need to meet certain system requirements. If your
2gig/300mb Wireless Speed is IMPOSSIBLE with the XB8
Long time Xfinity customer here. About 1 year ago I upgraded from the 1gig download service to the 2gig service. Thinking that I can double my speed.....BUT there is a catch that is not discussed anywhere. I was given the XB8 wireless modem/router and proceeded to install the xfinity device in place
Question
Cancel service
Why am I still getting charged??!? We changed mobile services because your services are not good in our area. I still have $38 being taken out of my account. I cannot cancel autopay from my account. Stop charging me for services I do not have!
Question
•
Customer Service

Hello @user_1cbea0 Sorry to hear your service was down for a few days. We'd hate to see you leave. Is there anything we can do to keep you?
XfinityMatthew
commented
4 hours ago
to the conversation:
0
0
End service
Service was out a few days and would like to end service
Question