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@XfinitySean fyi - Hello user_35vbhg, thanks for reaching out to us for help with the error you are seeing with making a payment online. I'm sorry you are having trouble with that processing. I love the convenience of paying online and more so
You'll need to make a payment in person???
Hi I am having an issue making a payment online. I pay most of it with my monthly auto-pay but often times make smaller payments throughout the month to offset the larger cost. Now I can no longer make a payment online saying I must go in person. Can we get this resolved? Thanks,
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@XfinitySean i tried incognito mode - and tried clearing the cache - same issue with the not being able to pay online and must go to the store. i have phoned already as well and the support team tried to find a way to make a payment but they are als
You'll need to make a payment in person???
Hi I am having an issue making a payment online. I pay most of it with my monthly auto-pay but often times make smaller payments throughout the month to offset the larger cost. Now I can no longer make a payment online saying I must go in person. Can we get this resolved? Thanks,
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@XfinitySean that is the message i am receiving. to be clear - over the past year (maybe 2) i have been making payments using visa cards. they have always gone through and payments range from $20-$100. I am confused as to why my account now will not
You'll need to make a payment in person???
Hi I am having an issue making a payment online. I pay most of it with my monthly auto-pay but often times make smaller payments throughout the month to offset the larger cost. Now I can no longer make a payment online saying I must go in person. Can we get this resolved? Thanks,
Question
Thanks for clarifying! If you haven't already, can you try clearing the cache and cookies in your browser or try using incognito mode before accessing the payment site again?
You'll need to make a payment in person???
Hi I am having an issue making a payment online. I pay most of it with my monthly auto-pay but often times make smaller payments throughout the month to offset the larger cost. Now I can no longer make a payment online saying I must go in person. Can we get this resolved? Thanks,
Question
it does not work Xfinity makes it near impossible to cancel or transfer your service without physically driving there to do so - horrible horrible people
I’m not receiving the PIN text message for transfer to another carrier
I’m requesting to cancel my account and transfer my number, but I don’t receive any text messages from xfinity. not even verification codes. this is absolutely ridiculous and I’m not able to even login to my account anymore.
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that does not work xfiintiy are bastards period
I’m not receiving the PIN text message for transfer to another carrier
I’m requesting to cancel my account and transfer my number, but I don’t receive any text messages from xfinity. not even verification codes. this is absolutely ridiculous and I’m not able to even login to my account anymore.
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Open email
I can't open my Comcast.net email after traveling abroad. It requests IMAP password
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I've been thinking of dumping Xfinity. This would be the last straw.
NFL network
DId Xfinity drop the NFL Network or are there talks still going on? If still negotiating, when will service be restored. If NFL network and NFL Redzone aren't back on in the near future, we're going to have to find another provider for our current services costing $316/month. My spouse lives for foo
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@MardiK Is HATE too strong a word for the way I feel about the switch to YahooMail???? This is NOT an upgrade in my opinion and Xfinity mail was just perfect for me. Make it go back. PLLLLLEEEEEEEESSSSEEEEE! Don't just give me th
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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You'll need to make a payment in person Please visit an Xfinity Store near you. Find a Store
You'll need to make a payment in person???
Hi I am having an issue making a payment online. I pay most of it with my monthly auto-pay but often times make smaller payments throughout the month to offset the larger cost. Now I can no longer make a payment online saying I must go in person. Can we get this resolved? Thanks,
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@araider24 Given what @XfinityThomasA said, there is nothing shady going on. The contract expired and Comcast is trying to negotiate a new one so they don't have to pay any more, and neither will you.
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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I had to step away from my computer so I missed the agent DM message, hopefully someone can assist me complete this today. Thank you
Account Help - Downgrade to Internet Only
Hi, I spent the last I don't know how long trying to get help through the Xfinity Assistant but it was completely unhelpful and refused to connect me to a live agent, which is why I'm reaching out here. I no longer need or use the TV or home phone service, I want to drop the TV and phone services en
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You'll need to make a payment in person???
Hi I am having an issue making a payment online. I pay most of it with my monthly auto-pay but often times make smaller payments throughout the month to offset the larger cost. Now I can no longer make a payment online saying I must go in person. Can we get this resolved? Thanks,
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Billing
@user_jqjigl, can you give us a bit more information on this... i.e. - are you trying to sign in via a web client or are you using an email program like Outlook or Thunderbird? If a client, which client, and what version?
my email mygrated to yahoo
3 accounts but i can only see 1 and the other 2 try to download from comcast servers 20,000 plus from 2017that i don't want and there is no way to delete them
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2yr-switch Did Ford confirm that the XB6 and up modems made the Ford Sync 3 obsolete?
Ford Sync 3 Unable to Connect to XB8
I recently upgraded from SVG2482AC to XB8. I got 15 devices connected to WiFi, phones, tablets, printers, TVs, oven, car(25 Enclave). Only one device was repeated failed attempts(21 Mustang). I called Ford customer service. They said the new WiFi 6 routers obosoleted the Ford Sync 3. Check back in O
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I don't know what Xfinity did to fix this, but Thank You! Streaming is working on all our devices.
Android Stream Issues.
Dear Xfinity Customer Support, I am writing to formally report an ongoing issue with the Xfinity Stream app on my Samsung Galaxy S9 tablet and a Samsung S26 plus cell phone. This problem began a few weeks ago following a recent Android system update, and since then, I have been unable to access or u
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Thanks for taking the time to reach out over the community forums, user_y77sk8! I'm sorry that you're having issues making manual payments. Can you provide some more details about the error your receiving when trying to make a payment?
XfinitySean
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You'll need to make a payment in person???
Hi I am having an issue making a payment online. I pay most of it with my monthly auto-pay but often times make smaller payments throughout the month to offset the larger cost. Now I can no longer make a payment online saying I must go in person. Can we get this resolved? Thanks,
Question