I have tried multiple times to unlink an inactive address on my account multiple times. I keep getting a message that I have to change the primary name on the account. I am the primary user on the account and should not have to do that. We sold that house so no longer have xfinity there but I still

Xfinity gave me a reason to drop cable and add streaming services. Resolve the issue with nfl network before pre season or cancel my account.

We have Ultimate TV pkg, when will we see our DVR upgrade to 300 hrs from 20 (as stated in the "existing customer deals")?

I'm dealing with a runaround trying to finalize a renewal. Retention confirmed a $40/month 300 Mbps plan with a 5-year price lock is available to me, and I'm ready to sign — I just also need a $100 technician fee waived for a minor relocation of my existing line (moving it about six feet to a spot o

I lost my job back in April and got an extension on my bill. I paid it off. I just started my new job this week and I don't get paid until the weekend. I reached out on Monday and was told by an agent I spoke to, that she would give me an extension until June 11th because she understood how hard it

I recently transferred my Xfinity service to a new address and just found a $100 Technician Recovery Fee on my bill. I attempted self-installation as instructed, but the internet wouldn't work — it turned out the cable wiring inside the new unit hadn't been properly connected (an internal line/trans

This is the most disrespected I’ve felt in my life. Horrible service. Your chat support agent Carol, lied that there’s no chat ID after I let them know I’m filing a complaint for their horrible service.

How do I access and or download any of the free movies in xfinity stream or from xfinity perks in general????

I have been trying to cancel service. The Ai assistant is a dead end and first call back to cancel service is a few days for now. I want it cancelled before end of billing period. HELP!!!

I canceled my internet services and am being charged for an unused free phone line that was added to my account. I canceled the internet services last year after I noticed I was being overcharged for data. I returned the modem and was told by customer service on the phone that it would be cancelled.

I keep getting disconnected mid-game at the worst times and I can't figure out why. My latency is fine. I'm on Wi-Fi using the XFINITY Now 100mb modem ($30/month) and I'm at the point where I will cancel it just to save myself the headaches.