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@XfinityCliff It gave me emails for my other email account, nothing about the one I was trying to connect to. I didn't clear the app cache for gmail. I did remove the account from my previous stored successful account logins. I will give that a shot
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
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change plan
How do I change my service plan to Internet only? I don't watch TV and don't want to have to continue paying for it.
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Customer Service
Hey there user_nsq14k, thanks for reaching out here on the community forums! Sorry to hear you aren't getting the upload speeds you expected. It's possible that there are plans in place to upgrade the area soon, or it might be a coding issue in our s
Bait and switch. Paid for 300/300 symmetric service, but order confirmation shows 300/100
Bait and switch. Please help. Paid for 300/300 symmetric internet service as a new customer, but order confirmation shows 300/100. They issued me an XB7 modem. When I go to Account and Manage/upgrade internet speeds, they offer up to 2gb/2gb symmetric service and it says 300/300 is my current plan.
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Space City Home Network
Why can't I stream SCHN away from home on the Xfinity Stream app? Nor log into the SCHN+ app with my Xfinity credentials, but people with DirecTV and FUBO can? And don't say to use the chat option, I tried that and got a broad copy and paste answer that didn't explain anything.
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Xfinity Stream Website
Hi @alex.eecs, and great question! 😀 When returning your equipment, the most important item is the modem itself. The cables that originally came with it (like power cords or Ethernet cables) aren’t required, so no worries if you can’t lo
Inquiry on old replaced router
I received this email Improve your connection with a new Xfinity WiFi Gateway – on us. Tap below and we'll ship it to your home with quick and easy activation instructions. A new gateway will deliver more consistent coverage, so you can experience reliable WiFi across your devices. Tap below to orde
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Did the yahoo client give you the same results? If it did, you may need to go back to them and review what we've covered. For all intents and purposes this -should- be working. The only other thing I can think of is trying to clear
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
Question
user_68c436 Can you try clearing the cache and cookies on the browser you are using?
Down cable
There is cable on ground that is still attached in the air! Don’t want kids to get hurt who may play near it!
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Thanks for all your help, I did get a step closer it seems
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
Question
I've tried using that as well
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
Question
Good afternoon user_871k6i. I can assure you this is not the experience we want for you. I would be happy to assist you further. Please send us a direct chat message with your full name and complete service address to “Xfinity Support&rdq
To Whom It May Concern, I am formally escalating an extremely serious and unresolved issue regarding my Xfinity Mobile account and the comp
To Whom It May Concern, I am formally escalating an extremely serious and unresolved issue regarding my Xfinity Mobile account and the complete failure of your company to activate my service after more than TWO WEEKS of repeated calls, tickets, transfers, and misinformation. Since May 1st, 2026, I h
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We appreciate you and your time. Thank you for being the best part of Xfinity. If you have any future needs, please start a new case.
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
Question
Bait and switch. Paid for 300/300 symmetric service, but order confirmation shows 300/100
Bait and switch. Please help. Paid for 300/300 symmetric internet service as a new customer, but order confirmation shows 300/100. They issued me an XB7 modem. When I go to Account and Manage/upgrade internet speeds, they offer up to 2gb/2gb symmetric service and it says 300/300 is my current plan.
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Customer Service
Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate yo
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
Question
Nope, you've been very helpful. Thank you! ^_^
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
Question
We are incredibly sorry for this experience, and we completely validate your anger. Missing two consecutive appointments is entirely unacceptable, but being told a false claim about rescheduling is deeply insulting, I would probably feel the same in
2d day of technician not showing to appointment
This is the 2d day my scheduled service appointment had a no show for the technician. Had an appointment to setup service on the 13th of May and no technician came. Called and was told they don’t know why the technician didn’t show. Scheduled a second appointment for today 16 May and again the techn
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Jabdip, thank you so much for stopping in for help with dropping the TV services from your plan since you do not use them. Removing services is something we do have to help with, so we can make sure your other services are not impacted and go over an
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change plan
How do I change my service plan to Internet only? I don't watch TV and don't want to have to continue paying for it.
Question