Hello @user_uvdt0f, thank you for taking the time to leave a post. Sorry to hear that you are unable to locate your Wi-Fi password. @BruceW provided a great link to an article to access your Wi-Fi password. Have you tried these steps? Thank you, @Bru

Good evening user_dp3tx3 👋 I appreciate you bringing your question to our community, and we can definitely help you find the best way to pay your bills! We try to make things as easy as possible for bill pay, so you have plenty of options that inclu

the on going saga of comcast could care less... We do want to assist, and we already have you on the fastest path to get in contact with the Xfinity Mobile Executive team. They must work these tickets in the order t

Hello @vbb34c, just wanted to follow up to see if you had made any progress regarding your Visa gift card promo claim? Were you able to speak with anyone?

@user_jva9kw https://connect.xfinity.com/appsuite  <----- go here.  If that doesn't work, post back here.

@user_s8lszf Why can't I open my email? What happened to it? Could you please give us more details?  How are you trying to open your email?  Are you getting any error messages? if so, what are they?

user_cyylkb, hello there and thanks for reaching out. We can help you get signed up. Are you a new customer signing up for that promotional offer or existing customer looking to modify your current plan?   

@user_cyylkb Where do I sign up.... Called Xfinity and said I couldn't  That is for new customers only.  Are you a new customer?

Hello user_o7rsx4 👋 I know exactly how it feels to be on the receiving end of an unfulfilled promise, so I appreciate you coming to us with your experiences in getting moved over to Xfinity Mobile. We're thrilled to have you as part of the mobile fa

Moved from Guidelines to Customer Service.

@user_xjdyo2 I just got an email claiming to be from Xfinity (X MAIL) telling me to validate my account by Feb 25 or I will no longer be able to access my email account. After I clicked on the link and put in my password it occurred to me t

user_5639gi, hello there and thanks for reaching out. I completely understand your concern. I'd like to take a look into your account for you to assist you with being able to do so. To move forward with your concern, please send us a direct message w

Howdy user_sc0u5w 👋 You're in the right place for help with the damaged pedestal, and more than anything I appreciate you bringing it to our attention! Whenever things like this happen, we have escalations we can create that go straight to our local

Hey @user_qglfr2, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to see if we can find any additional information on the trade-in device. Typically, if the device does not meet trade-in requirem