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i need to cancel my nba league pass
please cancel my 2026-2027 nba league pass, thank you
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Customer Service
Bill increases
My mom’s bill that I manage for her, is up $70 over the last two months. What the heck??
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Customer Service
Are you able to get to the Wireless Printer Wizard, on the printer's touchscreen? Here is what I found about that model. Please let me know if this helps.
Can’t print an email
Tried to click on the printer icon at the top of the email, the next screen shows the email but no way to print it.
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No it is not. Ultimately, after 'Attempting to Resume' I get the message 'This Video Cannot Be Played', along with the error code. You might want to also request a reprovision, whatever that is, or call them.
TVAPP 00281
Hello, Can you reprovision my devices and/or modem? I have internet service and television, but cannot stream channels on any device. Thanks
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Greetings, Ghengber! Thanks for posting on our XFINITY Community forum regarding this important issue experienced with your damage claim. You have reached the right place for assistance here. We will be more than happy to help investigate this issue
Severed Underground Cable for two months now!
I have had a giant cable sticking up out of my yard cut in half for the better part of two months! I’ve had no internet yet I’ve paid full price on my bill the whole time. I’ve contacted customer support over 15 times and they “schedule appointments” then no one shows up. I’ve needed a new line for
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Porting a phone number from another carrier to my existing Xfinity phone number
24 years of loyalty and worst service I have ever experienced lately I will be on attempt number 7 with requesting Xfinity to port my phone number from another carrier to make it my Xfinity phone number and they have failed to do so every single time, despite guaranteeing me or assuring me it will b
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Home Phone Service & Equipment
Ultra 24 Network Unlock Issue
Hello, I purchased a Samsung Galaxy S24 Ultra through Xfinity and paid it off in full. When I recently removed it from my account and replaced it, I spoke with two Xfinity representatives who each confirmed the phone was unlocked. Relying on that information, I sold the device. The buyer was unable
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Devices
I am having the similar issues it’s not loading any channels
TVAPP 00281
Hello, Can you reprovision my devices and/or modem? I have internet service and television, but cannot stream channels on any device. Thanks
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Same for me. I was afraid I was hacked!
Xfinity Connect page suddenly changed to "OX"
I access email through Xfinity Connect on my PC, via Chrome. Today I opened that tab, which had been left open from the previous night; I don't remember whether or not I refreshed it. It had a completely different format and the letters OX at upper left. When I opened Xfinity Connect in a different
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Thank you for reaching out to our team about that issue. I am very sorry to hear about that experience and will be happy to look further into that issue from here. In order for me to do that I will have to ask you to send me a direct message with the
Comcast/Xfinity installation trouble!
Comcast/Xfinity trouble! We couldn't find any solution with Comcast/Xfinity, and I am posting this message on all my social media accounts. We have problems with Comcast/Xfinity service. They couldn't provide us with internet service for over a month. My husband and I are working from home. We are b
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Officejet 8010. But this feature used to work. I’m not sure when it stopped working.
Can’t print an email
Tried to click on the printer icon at the top of the email, the next screen shows the email but no way to print it.
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@user_6wej2p I'm sorry that this has been your experience and we can certainly help with this concern here. May I please ask that you send us a direct message with your full name and service address to get started? How to Send Us a Direct Mes
Xfinity mobile cancellation
I keep getting charged for Xfinity mobile when I never had it, I only asked for internet andi went to two different stores and called 5 different times and they all tell me that I do not have an account so they cannot help me when I first went to pick up my route I was told tab out a promo and that
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Good evening user_h53sv2. I can certainly understand moving has enough going on. You have reached the right team. I will be happy to assist you with your request. I will need to some additional information. Please send us a direct chat message wit
How to speak to live agent
I moved and cannot get in touch with anyone to cancel my internet services. WHY is this so hard?!
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TVAPP 00281
Hello, Can you reprovision my devices and/or modem? I have internet service and television, but cannot stream channels on any device. Thanks
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Xfinity Stream Website
Pages are not loading again.
Internet connected and online on app - but internet DOES NOT work on multiple devices
This has been happening for the past 24 hours now. And just to clear up the, this is happening at my home wi-fi, not a public wi-fi! I am able to connect to the wi-fi and the signal shows strong signal. But nothing works, all browser tabs stall and just show me either not secure or ask me to log in
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Awesome! Do you have the Xfinity xFi Gateway in possession and installed @user_9l9q7y?
Running a Netgear nighthawk CAX30- unable to connect to 957 MHz SNR/MER 0.0 dB
I began having intermittent internet outages and noticed the downstream light flashing on my router. I logged into the amin website and noticed the event log had a ton of Code 21 MDD Timeouts, Event Type Code 1. The downstream channel power levels were normal, but I noticed the downstream OFDM Chann
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Have not migrated to Yahoo.
I can't login to my Comcast email acct
I've been unable to login to my acct for months. There is a triangle with an exclamation mark inside. Hovering on that triangle returns "There is a problem with this account. Click for more information. When clicked it takes me to the account page which says "There was a communication problem while
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Thanks very much for the suggestions. I am able to print everything from my iPad, just not emails.
user_7xaqc5
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Can’t print an email
Tried to click on the printer icon at the top of the email, the next screen shows the email but no way to print it.
Question