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This company's website tonight has been nothing but a menace! There was no quick link to get to this forum without my having to Search the site. When I got to it, the pages did not even scroll, the scroll bar being absent from the extreme right of my screen. This is a Mac Monterey. I wanted to switc

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Email

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Hey there, @pricill, thanks for reaching out through Xfinity Forums! We are so excited for you to enjoy your Peacock subscription. Here is a link with the activation details: https://www.xfinity.com/support/articles/peacock-premium-offers. Let me kno

XfinityJeniece

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10 hours ago

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Activate peacock on now tv

How do I activate Peacock channel on Now TV?

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Not resolved yet!!!!!

user_1e5940

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10 hours ago

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Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been canceled as of May 23, 2026.

I just got this notice today, May 23rd! Is this a scam? I have made no changes to my account. I watched Paramount Plus last night, as usual. Xfinity Your subscription has been canceled Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been cancel

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@XfinityJeffB I have contacted both Paramount and Xfinity twice, speaking to real people! Both told me they are aware of this problem and are "working on it". Neither could tell me how long it will be!!?

user_1e5940

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10 hours ago

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Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been canceled as of May 23, 2026.

I just got this notice today, May 23rd! Is this a scam? I have made no changes to my account. I watched Paramount Plus last night, as usual. Xfinity Your subscription has been canceled Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been cancel

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Anyone Else Done w/ Xfinity?

I've been using Xfinity for the past 3 years and haven't had any issues. After moving into my house a few months ago, Xfinity has been single-handily become one of my biggest stressors. From being overcharged, randomly charged, terrible customer service, and backwards communication. But today took t

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Customer Service

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pull new cable through existing conduit

A new underground conduit and cable was installed several weeks ago. Repair came today to connect ends of new cable. He said the new cable is defective and needs to be replaced. In the meantime a temporary cable has been laying on my lawn for two months. I've been patient, but can we escalate a perm

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Your Home Network

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This is the message I get when I attempt to connect my account. I tried to clear the cookies with no luck. I am not sure about the last question, I use the same email for my peacock and xfinity account. Everything should be the same.

trevercomb

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11 hours ago

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Representative during outage

I am not even in an outage but each time i try to talk to a representative about a totally different issue I get hung ip on by a automated system. The Xfinity assistant is the worst thing imaginable. I am about done with xfinity and their terrible customer service.

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Thank you for those additional details @trevercomb, we appreciate it! When you select “Activate,” does it take you to a screen indicating that your subscription is already active? If so, have you tried clearing your device’

XfinityAlyssaA

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11 hours ago

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Representative during outage

I am not even in an outage but each time i try to talk to a representative about a totally different issue I get hung ip on by a automated system. The Xfinity assistant is the worst thing imaginable. I am about done with xfinity and their terrible customer service.

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Actually the problem seems to be resolved with Safari as well thanks

webbcontracting

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11 hours ago

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You don't have permission to access "http://www.xfinity.com/" on this server.

I can't login. problem persists after clearing cookies, cache, and history. Safari

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For example here is a screenshot

trevercomb

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11 hours ago

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Representative during outage

I am not even in an outage but each time i try to talk to a representative about a totally different issue I get hung ip on by a automated system. The Xfinity assistant is the worst thing imaginable. I am about done with xfinity and their terrible customer service.

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Yes, access normal using Firefox

webbcontracting

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11 hours ago

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You don't have permission to access "http://www.xfinity.com/" on this server.

I can't login. problem persists after clearing cookies, cache, and history. Safari

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Hey there, @user_bql3pk, thanks for reaching out through Xfinity Forums regarding your account. I hope you are feeling better, and sorry to hear about your time in the hospital. We do have payment arrangement options for our customers who need more t

XfinityJeniece

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11 hours ago

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pay xfinity bill

been in hospital couldn't pay bill

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We just moved service on the 19th, and it shows “activate” instead of “active” like my disney/hulu one shows

trevercomb

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11 hours ago

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Representative during outage

I am not even in an outage but each time i try to talk to a representative about a totally different issue I get hung ip on by a automated system. The Xfinity assistant is the worst thing imaginable. I am about done with xfinity and their terrible customer service.

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Stolen phone

I'm trying to get released from the payments I'm making on two iPhone 17pro's that I had stolen through a scam. I was contacted by someone falsely claiming to be with Xfinity who told me the new iPhone's 17pros were defective and needed to be returned. Something didn't sound right so I asked "how do

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Devices

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Got it, thank you for letting us know about your Peacock subscription concerns @trevercomb, I appreciate it and our team will be happy to help. To start, may I ask if you recently made any changes to your account, such as a plan update or service

XfinityAlyssaA

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11 hours ago

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Representative during outage

I am not even in an outage but each time i try to talk to a representative about a totally different issue I get hung ip on by a automated system. The Xfinity assistant is the worst thing imaginable. I am about done with xfinity and their terrible customer service.

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I have already set the update time a few years ago and have checked that it is set between 12-2am many times. Your response does not answer my question. There is obviously something wrong on Xfinity's end. Please fix it so this does not

user_j02j2f

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11 hours ago

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update window

I have set my daily update to happen between midnight and 2am so why does it sometimes (like once a week) update at a time outside this window (like 4am)?

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I wonder when we can expect to see this patch show up in the kernel. Fedora 44 is currently on 7.0.10 and nothing yet. Or hopfully xfinity can take a serious look at this. I would imaging there's a lot of linux users that are Xfinity customers

user_wg2q89

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11 hours ago

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Slow speed on Linux laptop

I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un

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Same here!!! Status code: 3000 Status details: Please wait, activation is ongoing Carrier: Xfinity Mobile

siip

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11 hours ago

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Rcs chat is not working

For the past month my RCS status has been saying connecting. Error code 3000, I've tried the steps that was on google: clearing my cache, turning RCS off and back on, lastly I restarted my phone.

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My peacock subscription i have through you all says it is connected to an account already but I haven’t even set it up. I cannot access it

trevercomb

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11 hours ago

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Representative during outage

I am not even in an outage but each time i try to talk to a representative about a totally different issue I get hung ip on by a automated system. The Xfinity assistant is the worst thing imaginable. I am about done with xfinity and their terrible customer service.

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Good afternoon @trevercomb, and thank you for reaching out on our Community Forums regarding your experience trying to contact an agent-we truly appreciate your feedback and are happy to pass it along. Our Communities team is here and more than ha

XfinityAlyssaA

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11 hours ago

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Representative during outage

I am not even in an outage but each time i try to talk to a representative about a totally different issue I get hung ip on by a automated system. The Xfinity assistant is the worst thing imaginable. I am about done with xfinity and their terrible customer service.

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