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Good evening user_nvy11e. Where are you experiencing issues with your email? Is this directly through the Xfinity.com website? What error are you getting?   

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Need a human to speak to

Locked out of email. Changed password still won't work. Apparently they don't have any humans working there

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Peacock not working after move

We just moved and updated our Xfinity plan in the process. Peacock should still be included with our plan, and I went through Xfinity to activate it, but when I login to Peacock it says I'm not subscribed. How do I fix this so I can access our Peacock subscription?

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Today was able to send outgoing emails across my accounts when I unplugged the Wi-Fi router and connected my Mac to a mobile hotspot. The fact that I am able to send emails from my Mac when I am not on the Xfinity WiFi network tells me that it is ab

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SMTP block for outgoing emails on iCloud, Yahoo, and Gmail using Apple Mail on MacOS

Beginning in mid‑January, Apple Mail on my Mac lost the ability to send outgoing email across all configured accounts. Because the failure affects three unrelated providers (iCloud, Yahoo, Gmail), the issue is not account‑specific, not tied to a single service, and not caused by user‑side settings.

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Thanks @JR63 . Since you have no further questions at this time, we will be closing your case as resolved. Thanks for choosing Xfinity, and I hope you have a great day.

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Email transitiin

Is this legitimate? Tried logging in to yahoo email and it does not recognize username/ email address or password. MyXfinity® Important Reminder from ComcastLast month, we notified you about important updates to our Terms of Service, Security, and Privacy Policy. Please note that as of October 29th,

Question

... I suspect spam. With good reason. Please see https://www.xfinity.com/support/articles/yahoo-email-migration-safety

 commented 

12 hours ago

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Comcast email moving to Yahoo?

I've gotten several emails (from Comcast.com) regarding closure of Comcast email if I don't confirm I accept the new Terms of Service. I suspect spam.

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parental controls

I have followed all the instructions for setting parental controls but it does not work. I have even called Xfininty and they couldn't fix it either. They did give me a support ticket but no one has ever called me back.

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Hello @RaRaReals, thanks for reaching out on our Xfinity Forums Community page, I'd like to do everything I can to help! Please send a direct message including your full name and service address, and we can get started anytime.   How to Sen

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New Construction: Line not ran to home

Just moved into a new townhome on Thursday, I had called and scheduled a technician to come out on Friday to route the line from my driveway into my house. The technician informed me that the main line has not been routed to my home or any of the other houses on my row and a separate team would need

Question

Well gee thanks😡. I wish Xfinity had said this in September 2025 when you were pushing people to yahoo.  I'm keeping my mother's email in comcast.  I, on the other hand, need to get off yahoo.

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12 hours ago

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Will comcast force us to transition to yahoo email?

I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH

Question

I’m genuinely sorry to hear that we’ve missed the mark so significantly. It’s disheartening to know you feel this way, especially when you’re relying on us for something as vital as your home connection. This is certainly not

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Scam

If you wanna pay for a wifi service that doesn’t work 50% of the time then Xfinity is for you. Also would recommend if you love horrible ai customer service that helps you with nothing at all. Easily the worst internet service provider I’ve ever dealt with and potentially the worst company in Americ

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@XfinityAldrik​, I have been getting Internet drops, though I can't say if these errors in the modem log have anything to do with that. At some point I was tempted to assume that that was the case.

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Why so many "No Ranging Response received - T3 time-out" daily events in my modem log?

Getting Internet disconnections several times throughout the day, and it so happens that they coincide with "No Ranging Response received - T3 time-out" events in my modem's log. Modem is an Arris Surfboard S34. How can this be fixed?

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

 commented 

12 hours ago

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New Construction: Line not ran to home

Just moved into a new townhome on Thursday, I had called and scheduled a technician to come out on Friday to route the line from my driveway into my house. The technician informed me that the main line has not been routed to my home or any of the other houses on my row and a separate team would need

Question

Not right now. Thank you so very much.

 replied 

13 hours ago

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Email transitiin

Is this legitimate? Tried logging in to yahoo email and it does not recognize username/ email address or password. MyXfinity® Important Reminder from ComcastLast month, we notified you about important updates to our Terms of Service, Security, and Privacy Policy. Please note that as of October 29th,

Question

NAS with Xfinity Gateway?

I want to add a NAS for remote data access and backups for a PC and MacBook, as well as mobile devices. I’m considering the Synology or UGreen, but am open to other brands if they work well with the Xfinity network. I also have a Linksys mesh if that makes a difference.

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Thanks for reaching out to us in reference to legitimate email communication. It shows that we have answered your concern. Do you have any additional questions that I can answer at this time?

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Email transitiin

Is this legitimate? Tried logging in to yahoo email and it does not recognize username/ email address or password. MyXfinity® Important Reminder from ComcastLast month, we notified you about important updates to our Terms of Service, Security, and Privacy Policy. Please note that as of October 29th,

Question

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