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Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
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Customer Service
lawn damage
Cable burial crew damaged my lawn. Repairs are needed. Please advise.
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Customer Service
@user_7ys0gd Thanks for reaching out to us about your internet connection. We definitely want to make it a better experience for you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support&rdq
HELP, MY INTERNET KEEPS DISCONNECTING EVERY 20 MINUTES
I just want my internet connectvity fixed. I signed a five-year contract with Xfinity at about $85 per month expecting reliable internet service. Instead, I've had two weeks of spotty, intermittent internet that drops every 20 minutes. That's not the service I agreed to pay for. Three field technici
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user_5pn62l, Thank you for creating a new post. I understood you returned your equipment to the local store, and you were told we'd follow up. However, you haven't heard anything yet. I certainly understand your eagarness to get answers. I see w
Returned modem
We returned modem yesterday to store in Cumming, GA. Associate texted you and said we would be getting a call. We never received a call. We want service disconnected as we have moved. Do not need service transferred as place we are moving provides the service at no charge.
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Now Mobile
I have been experiencing an ongoing issue with my autopay. The sight is broken and the app. I have been trying to resolve this issue for months and I have been transferred from dept to dept and yet the issue has not been resolved. Now my services are completely OFF. [Edited: "Personal Information"]
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Plan
Thank you for reaching out to our team about your Mobile billing issue. Xfinity Mobile bills are set up with automatic payments by default. The billing for your internet and security services would be different from the Mobile billing, and are set up
New ever give your bank account to them!
I've been with Xfinity for about four years. I started with a really good plan. I never financed a phone. I got a good Internet deal, a phone plan, and security system. However, I have three other accounts after promos ran out. They said they would keep them. My phone plan costs $140, with no phones
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@Again Well what we can to is stop doing business with xfinity
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
New ever give your bank account to them!
I've been with Xfinity for about four years. I started with a really good plan. I never financed a phone. I got a good Internet deal, a phone plan, and security system. However, I have three other accounts after promos ran out. They said they would keep them. My phone plan costs $140, with no phones
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Charged for a TV Box that I do not have.
Hello - I noticed on my bill that I am being charged $14 per month for a TV Box that I do not have. I notified Xfinity and requested that the charge is removed as I have been apparently paying it for many years. So, the charge is now removed but I need to recover the cost of all the previous years $
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X1
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Returned modem
We returned modem yesterday to store in Cumming, GA. Associate texted you and said we would be getting a call. We never received a call. We want service disconnected as we have moved. Do not need service transferred as place we are moving provides the service at no charge.
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Well, i I don't like yahoo e-mail .so if I can go back to my old email please hurry and tell me how? maybe its time to make a chance frist of all yahoo has to much stuff on it
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Thank you for reaching out to our team here about your speed issues with the new modem. There are a number of factors that can affect the speed showing on your devices. There is information on that at the http://www.xfinity.com/networkmanagement link
Problem with wifi speeds on XB8
Hello, I have a issue with slow wifi speeds on a xb8 modem that was recently upgraded from a xb7. I have separated out 2.4ghz, 5ghz and 6ghz bands. I have windows 10 showing download speeds at 300mbps on wifi 5ghz. I have tried 2.4ghz with a speed of 30mbps. My pc has a usb 3.0 wifi 6e adapter (netg
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@user_h4bu5d Hello! Thanks for reaching out to us here, I understand your services are disrupted, are they fully having a service interruption, and could you give me some more detail about this cable?
Cable Damage
Hello my service has been disrupted. There is some damage on the cable connecting to my home!
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Phone log over 90 days
I am needing phone log/ records from over 90 days ago. I’ve reached out via chat and over the phone and no one seems to be able to help me with this. This is needed for a legal matter. It was extremely difficult to even get anyone on the line or to respond that understood what my request was. I don’
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Flex
Concern moved here to the E-mail help section.
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email
It says we have an option to update to yahoo email but will we have to do something? Will we lose our email account at comcast at some point?
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