@XfinityAlyssaA​ You were right about 2.4 and 5GHz bands. I was finally able to reach a very helpful human at Xfinity and they determined that even though I had gone through the steps to split the bands and had created a separate login for the print

@user_w81fd9 Your billing statement would provide the amount of the payment made to the account and the date the payment was made. Our customer service would be able to provide you with those same PDFs that are available on the website and app.

Billing statements PDFs do not include payments made to the account.Do I call customer service for this?

@user_w81fd9 Thanks for confirming! We would only have the billing statement PDFs available, which include the payments made to the account.

I know I can download billing statements, but I asked about payment receipts or confirmations, not about billing statements.Can I get payment receipts somewhere?

The steps I provided include how to download a PDF of your billing statement from the website, which will include the payment details for the account. Let us know if you have any additional questions!

They don't accept what you showing on the web site or in the app.I need a pdf document or at least email confirmation which I did not receive for the last month.

@user_qf1dns​ I was finally able to reach a human at Xfinity who was most helpful. From their end they determined the Gateway was unable to split the bandwidths even though I tried setting up a separate 2.4 GHz connection and password for the printe

@XfinityRay​ When I follow the link to the StreamStore, it lists that both of my two subscriptions are awaiting activation. My Disney+ is still working without issue but when I attempt to activate the Peacock following the link, I am told my subscrip

Yes, but you have not addressed the elephant in the room, which is the expectation of lower cost. NFL Network charges $7.00 per month for streaming.  I assume the cost will be reduced by that much, as well as the cost of NFL Redzone.

Hello user_t53k36 thank you so much for taking time out of your day and adding your voice to this conversation here on our Xfinity Forums! We'd love to assist further, since you've spoken with us previously.     Please send a direct messag