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My Tubi app via the Xfinity X1 cable box is horrendously slow. Why?
The Xfinity streaming app for Tubi is so egregiously slow that it’s almost unusable. A single remote command on the app can take upwards of 20+ seconds, which is beyond ridiculous. I restarted my cable box and cleared my user data via the Xfinity settings to no avail. I have used Tubi at four differ
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Xfinity Stream Website
Good Morning, @user_w0cx9o! Thank you so much for taking the to reach out to us here on the Xfinity Forums. I am very sorry to hear about your experience with attempting to close your account, it certainly is not what we want for our customers. I wou
Cancel my Internet service
Your schedule to cancel does not load. Cancel my service asap. Thanks and please confirm.
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Cancel Home Internet Service
Xfinity support, I need to cancel my home internet service but the callback day and I can’t find a number to call so please contact me
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Customer Service
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
How to get the 12 month promotional discount? Or how to speak to an agent? Xfinity assistant not helpful
How do I reach an agent to discuss promotional discounts? My bill just jumped in the new year after the 12 month discount ended. There’s no option for me to sign up for it on my own
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Hello, @user_c2uvy2 You can view your Xfinity billing statement history by signing into your account. To view your statement history, go to customer.xfinity.com/billing/services/statement/history. You may need to log in to your account. Cli
Monthly bill summary
Hi, because of a court action against my co-owners who never paid a bill since the purchase in June 2018, my lawyer ask me for all my bills since the purchase. Would it be possible to provide me with a detailed bills since the purchase of my condo. It could be send by email to me.
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New Promotion
our account [Edited: "Personal Information"] promotion has ended. I need a new promotion.
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Customer Service
I need a new promotion for account ending in [Edited: "Personal Information"]
New Promotion
our account [Edited: "Personal Information"] promotion has ended. I need a new promotion.
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@michael1967 We have great deals going on all the time. I would be more than happy to review your account to see what's available in your area. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the
New 1 gig plan
I want to switch to the new 1 gig 50dollar month internet plan and it keeps coming up 100$ instead of 50.
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Cancel my Internet service
Your schedule to cancel does not load. Cancel my service asap. Thanks and please confirm.
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@user_j7x9ls Did you have a chance to gather that requested info ?
When do routers get replaced with more modern ones
I have an older xb7 router which is probably 8 years old. I am having issues with poor signal and I’m wondering when these things get replaced with newer technology
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nothing changed on the VPNs. It is also impacting our personal cell phones, so nothing to do with the work VPNs.
Issues with VPN and Xfinity
Hi - Wife and I work from home and have used Xfinity without issue until about a week ago. Since then, neither our personal or work phones connect to our home internet and our work computers cannot access our home internet when their VPNs are active. This is impacting our ability to work.
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Hi there @user_mscwpj Thank you so much for reaching out about a disconnected wire at your home. Please keep in mind that in the future if you need help to first start by creating your own public post. That said since we are connected we are ha
xfinity support
I have a complaint and cannot be connected with a supervisor. It is not feasible that I should have to wait 24-48 hours to get a call back - and even that was like pulling teeth - because I don't have an expensive enough package even to get a call back... PLEASE: before I find another internet provi
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waiting on 6 digit code to my phone
power of attorney
How do I change ownership of my father's accounts to me. I have Durable Power of Attorney. So far very frustrating trying to get any help on Comcast website.
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I am requesting immediate escalation and executive review of my account due to unresolved issues that have now continued for over one year. Lost Device in WarehouseA device that I returned was last scanned in your warehouse. I have been told multi
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Over charges
Please see the following. I need for someone to assist. I’m just being push back and forth and neither company wants to take ownership. Hello Lisa, Thank you for your reply. We sincerely apologize for any issues with your billing concern. We do see that you were refunded for the $18.01, but the char
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