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I also just got a call. Man with Indian accent . Identified he was calling from Comcast. Sounded like others in background on tele calls . Asked if I was having any issues with INT speed. No everything is fine. He proceeded that Comcast was di
Router scam
I just got a call which sounded like a call room and man with an Indian accent but when the call came in it actually popped up showing it was coming from my contact list for Comcast . They said they’ve been getting information from my router the last two weeks showing attempted access and then my se
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Alert to Scam
Here is a copy of an email scam I received -- 06/20/2022 -- I called Xfinity customer service and had them check my billing. And I tried to see if Xfinity wanted any of this false information. Xfinity was totally not interested. So, you are on your own. Check and double check any
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No scam. We got a $100 gift card from xfinity today (hadn't even realized it was coming). I think it may just take a while. Took a couple of steps to activate it and register to see balance, but it worked just fine. Just make sure to follow instruct
No information about my $100 visa card
I opened my account on Cyber Monday(Nov 29 2021), online, since I saw the Xfinity $100 visa card offer for new accounts. I clicked on the link and followed the steps, even signing up for the required condition which was to enable automatic payments. I did all of this while sitting in the Xfinity sto
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Scam?
I just received a call from an "Unknown Caller" claiming to be from Comcast/Xfinity. They asked for my name and I never confirmed it was me. He then states that they discovered that someone has been tampering with my firewall and asked if someone has been trying it. I then asked him what account the
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Customer Service
no one knows anything about this offer. probably a scam
Internet Essentials Plus 100/5
On internet essentials website it shows new plan called Internet Essentials Plus. Says Double the Speed and Gateway Included Free with the Emergency Broadband Benefit. I am currently on Internet Essentials 50/5 and enrolled in Emergency Broadband Benefit. Will they automatically upgrade peop
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[Edited: "Language"] that the only way you can see your Internet usage by device is to use xFi gateways! Sounds like a trap to me! I am seeing massive internet data MONTHLY usage as well and nothing has changed!!! Scam!! New Internet company installi
Is there a way to check data usage by device?
We’ve exceeded our TB/month for 4 month straight now. Since the first time it happen it made sense because we had 10 devices connected but we cut everything off & now we only have 3(2 TVs & a computer which we rarely use) & we still exceed the TB/month by worst then before.
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Peacock phishing scam?
I never registered with peacock, but I'm getting emails from them. Also the devise that logged into says it's in Chicago. I don't live there. The 3 emails I got seem to be a scam
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Customer Service
@user_0ee65f They only thing I received was the run around by some guy with a heavy foreign accent. All he did was keep telling me it was something I was doing. I told him that the hundreds of people complaining on this forum of EXACTLY the same i
Sudden huge increase in internet data usage
I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?
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Seriously, this happens to me all the time. I start a show for my kids and they aren't allowed to stay up too late so I pause it and say we will finish it tomorrow and by the next day or even 10 hours later it is now a fee of $4-$7. I already pay you
On demand TV that was free and now it's not.
We were watching episodes of Veronica Mars, all free. Except yesterday when we turned on TV to see the next one in line: Season 3, Episode 8. Suddenly it had gotten changed to Pay per view. Xfin pulled a scam, bait & switch con job. Not only were all the episoded from that point forward now only ava
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Scam email
From You,I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ends in January but I did not sign up
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Customer Service
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Phone Scam
Received a phone call from a person indicating they were part of Comcast. Wanted to do some cable box upgrade and asked to turn on cable boxes (which were on already anyway). They wanted to do this because of Covid-19 and couldn't send a tech out to perform this service. This led to being asked w
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Customer Service
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scam
I got this email today. It looks like a scam. --------- Original Message --------- Subject: ⚠️ Please review the following information for accuracy:From: "XFINITY Connect" Date: 7/14/20 3:56 amTo: X10-07-20 ⚠️
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I had the same issue, an agent lied about lowering my home internet by ordering a phone. I returned it and only received $9 back. Then I called and the agent said they would send the $35 restocking fee back. 2 weeks later nothing. Scammed. Why am I p
user_d784ad
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3 years ago
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Got SCAMMED, RIPPED OFF by Xfinity
Was introduced with the bundle up deal promo home internet with xfinity mobile on May 3rd, 2022 from xfinity rep when i called them to extend our home internet contract...4 lines of mobile (4 free phones, unlimited everything for 4 lines less than $30 in total per month, home internet for $10 per mo
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