U

Visitor

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1 Message

Thu, Jul 29, 2021 11:35 PM

Is there a way to check data usage by device?

We’ve exceeded our TB/month for 4 month straight now. Since the first time it happen it made sense because we had 10 devices connected but we cut everything off & now we only have 3(2 TVs & a computer which we rarely use) & we still exceed the TB/month by worst then before.

Responses

Official Employee

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132 Messages

2 m ago

Hello, @user_d2f96e! Thank you for participating in our Community! We are happy to assist! You can check the data usage per device with our amazing Xfinity xFi app. Do you rent our modem? 

BruceW

Gold Problem Solver

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22.8K Messages

2 m ago

@XfinityLinda wrote: "... You can check the data usage per device with our amazing Xfinity xFi app. ..."

And yet, in https://forums.xfinity.com/conversations/your-home-network/individual-device-data-usage/6101db81ff99d14ca21a8f95?commentId=610491a2aab1c20694036a59

@XfinityElizabethA wrote:

"... data usage by device is no longer available through the xFi app." 

Who is correct?

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