Visitor
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1 Message
Router scam
I just got a call which sounded like a call room and man with an Indian accent but when the call came in it actually popped up showing it was coming from my contact list for Comcast . They said they’ve been getting information from my router the last two weeks showing attempted access and then my security was very low and then the phone got disconnected. I am mediately called XFINITY to check out this information and they said they had no record of calls and said everything looked fine.
XfinityAirelle
Official Employee
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2.6K Messages
3 years ago
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PABDOG
Visitor
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1 Message
3 years ago
I also just got a call. Man with Indian accent . Identified he was calling from Comcast. Sounded like others in background on tele calls . Asked if I was having any issues with INT speed. No everything is fine. He proceeded that Comcast was discontinuing 4G and needed to update my router to 5G.I told him they can do that by sending a signal to the router . I have no cell phone service and I got no notifications. Well he replied he was here to help me to update my computer settings. BIG RED FLAG. I immediately told him he called me. I have no idea who he is. I cannot verify he is who he said he was and I was not going to change any settings on my PC. He responded he can give me credentials over the phone. I repeated that does not prove who he is. I would call/contact comcast or do an internet search on updates and take care of it myself. Reiterating I would be checking to see if he was legitimate. He had an answer to sound legit for everything. Well here I am and I was right!!! SCAMMER.
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