We have ONE TV Box that we have controlling TWO TVs via the splitter. We also have TWO remotes, and wish to pair one remote to each TV, but pairing either one of them to a TV unpairs the other. These are the voice remotes; is it possible to do what we want to do?

Please activate direct messaging for my account.

Hi, Over the past year I've run into issues with abnormal network jitter and packet loss. I've had Xfinity come out to take a look at the configuration and we went as far as replacing the coaxial cable from my house to the xfinity box. It definitely reduced the frequency but never resolved the probl

I'm trying to port forward to an IP camera that has a dedicated ethernet LAN IP connection. The device shows up in the gateway admin as an offline device, but it's connected and I can use/access the camera if I'm on my local network. It does not show up by name, only by the MAC address.

Can you help me cancel the TV portion of my service while keeping high speed internet? Thanks

Does Comcast have a channel which can display multiple channels at one time (like a quad chart - one selected for audio)? If not when do they expect to provide this simple and popular feature? Cox, Charter, and AT&T had this but I have not seen it with Comcast. I can't even PIP because the Comcast B

Hello Xfinity, I recently got notice that I was upgraded to the 200Mbps upload speed tier and was sent a technician yesterday to check physical connections around my home. After the technician cut and rejoined all connection points, I did some tests overnight and was not able to reach 200Mbps upload

Is it possible to request that the MavTV channel be added to the channel lineup? They have a lot of good car/truck/motorcycle shows.

I need to cancel service at my old apartment

We’ve exceeded our TB/month for 4 month straight now. Since the first time it happen it made sense because we had 10 devices connected but we cut everything off & now we only have 3(2 TVs & a computer which we rarely use) & we still exceed the TB/month by worst then before.

I've tried a dozen times or so over the past several weeks and the AppleTV+ app on the X1 platform fails to launch. It seems to get stuck on the display showing a black screen with the apple emblem with tv+ forever. All other apps work on X1 including Peacock, Disney+, Netflix, Prime Video, Hulu, Yo

I'm trying to connect a NAS to my XB8-T router, and there is no connection. I tried all four ports, and I did a factory reset on the modem. It's not in bridge mode. Only one of the ports has any lights on, and it's a solid green light that doesn't change. I also tried connecting my computer to it an

When? will it be available? Self-install available? Can you ship now? [Edited: "Personal Information"]

Just upgraded to 2.5GB speed with new gateway and Xfinity has finally got things sorted for proper speed/config. New Gateway only has one 2.5gb port. Purchased TP-Link TL-SG105-M2 unmanaged switch. Using Cat6A 10GB cables. Cable run from 2.5GB port on Xfinity gateway to switch then to 2 PCs and Mesh

I'm having the same issue. Does anyone know what this particular red dot display means?

Hi! (Not sure where to post this...?) Since April we've received 3 Xfinity-verified emails delivering voicemail messages to us. I know they're not ours - even tho the email address is correct - bec we don't have email delivery enabled for voicemail AND none of the 3 ever showed up in our Voicemail a

I need help resetting it

I recently purchased my own new cable modem and am unable to perform the self install following these instructions: https://www.xfinity.com/support/articles/activate-internet-gateway-modem The online activation process also doesn't work for me. The last time I did this, I needed to speak with a rep,

Every time I try logging into the Xfinity app it redirects back to the login page. I’ve tried clearing the cache, deleting and reinstalling the app, restarting my device, and resetting my modem. Nothing is working. I can still log into the xfinity website, but the app with access to all of my settin

I have an Insignia Fire TV and Yamaha soundbar. Here's what I'd like to be able to do with my XR15 remote and I need to know if this is possible. 1) Control Power for the TV 2) Control the volume up/down for the soundbar 3) For the TV inputs, I plan on using the Insignia remote 4) For the Apple TV,