Hello @user_7dc9eb. To reset the 10.0.0.1 password you will need to do a full reset on your modem. You will need to have something like a pen or paper clip to stick in the small reset hole on the back of the modem. You will want to hold the button for about 30 seconds to do the full reset. Once that is done, you will be able to log back into the modem with the original admin and password log in.
If you do not remember, the default admin username and password are below.
Official Solution
CCAaron1
Problem Solver
•
954 Messages
4 years ago
Hello @user_7dc9eb. To reset the 10.0.0.1 password you will need to do a full reset on your modem. You will need to have something like a pen or paper clip to stick in the small reset hole on the back of the modem. You will want to hold the button for about 30 seconds to do the full reset. Once that is done, you will be able to log back into the modem with the original admin and password log in.
If you do not remember, the default admin username and password are below.
Username: admin
Password: password
For additional information about your Xfinity modem and completing a factory reset or resetting the admin password please see, https://www.xfinity.com/support/articles/wifi-change-admin-tool
(edited)
0