Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (246.3K)
If above response is true, why is Comcast the only cable network not carrying Big10 Network games for Oregon, Washington, USC and UCLA.
Blackout on Big10 Network
Any word about signing expansion agreement with the Big10? Blackouts for Oregon, UW, UCLA, USC are still in effect. Your customers are waiting plus paying for services we are not receiving. I want a refund on my Sports Package if no agreement by 4:30 PDT!!
Question
We are having the same issue too. Signed up for Xfinity Internet only and was supposed to have Peacock free. I have been on the phone with Xfinity at least five times since the beginning of August. When I sign into Peacock, it says my email does not
Peacock Premium is activated but I can't use it
1. I am a diamond member and my bill says Peacock Premium is included in my plan. 2. I have activated my Peacock account, but when I try to watch something that is Peacock Premium I am asked to subscribe for $5.99/month. 3. I am signed into Peacock on my TV with the same email that I activated Pea
Question
We are having the same issue too. Signed up for Xfinity Internet only and was supposed to have Peacock free. I have been on the phone with Xfinity at least five times since the beginning of August. When I sign into Peacock, it says my email does not
Peacock Premium is activated but I can't use it
1. I am a diamond member and my bill says Peacock Premium is included in my plan. 2. I have activated my Peacock account, but when I try to watch something that is Peacock Premium I am asked to subscribe for $5.99/month. 3. I am signed into Peacock on my TV with the same email that I activated Pea
Question
Thanks again for reaching out to us @user_564633! I’m glad we could assist with unsubscribing your account from unlimited data.
Cancel Unlimited Data Option
Would someone be able to assist with pointing me in the right direction to opt out of the Unlimited Data Option on my home internet plan?
Question
user_yjw8dl Thanks for reaching out through Xfinity Forums regarding the issues with your login. We definitely want to help you with getting everything up and running properly. To send a "Direct Message" to Xfinity Support:Click
Email access denied & server not authorized?
I have had comcast.net & now Xfinity email for over 20 years and this morning I am receiving my email access is denied as it is not authorized with my server. Could you please reset my email account. Thanxs, for your support! JV.
Question
Some incoming emails and not delivered
Some emails are sent to me and never arrive. I sent some emails to myself from another account and they did not arrive. Today a car dealer sent me three emasils that did not arrive. They are not in SPAM. They just never arrived. How do I get this fixed?
Question
•
I only use Chrome & still have problems with prolonged cycling, "aw snap" errors, inability to access billing docs or change payment methods. I try to pay long before due dates, but have had problems in recent months. My record keeping is better
online bill pay
I tried yesterday and now today to pay my bill online. The site will not load. Do you have an ETA when this feature will be back up and running?
Question
Thank you, @user_b3eb84 I do apologize we do not have another number to contact other than the number on the back of the card. We are not able to add that extra back onto the card, I'm very sorry for the inconvenience.-Richard
Virtual Prepaid Mastercard Debit Card Balance
My available balance is only $51.54. However I have only used $118.62 out of the original $180.00 loaded. My ending balance is $61.38 which is correct. How do I get the additional $9.84 to be reflected in my available balance so I can use the entire $180.00? Thank you.
Question
Hello @user_jb07ul, thank you for taking the time to reach out on social media. I understand your concern, and I'd like the opportunity to check into that for you. To access your account, will you please send us a direct message with your ful
Xfinity Mobile
Dont get it! I was lied to i never recieved the item and im still being charged every month for service i do not have. Ive called multiple times and they said it will be canceled and il recieve a refund and its been several months now and nothing its very stressful. I called again they said its not
Question
As programming costs rise, we sometimes have to make difficult decisions about what we're able to offer without substantially increasing costs. It's important to remember that sometimes sports can be subject to blackout restrictions. I have seen in t
Big 10 Network - Xfinity not carrying all live broadcasts?
We just paid to add the Big 10 Network to our plan. There is a local commercial running here that states that Xfinity is the only provider to not accept the Big 10 expansion offer and will therefore will not be providing all live games that are on the network. The Xfinity guide tonight showed that t
Question
Thank you for reaching out to us @flabbygums! I appreciate these details! When connected to other networks, such as the iPhone’s cellular network, are you able to sync iCloud photos?
iCloud Photos not syncing
I have been troubleshooting a month and cannot figure this out. I cannot sync photos at all on macOS Studio M1 Ultra or iPhone 15. I have tried dozens of things: changed the os, changed my Arris G36 to an Xfi 7 Gateway with weaker wpa2 settings. Checked firewalls, 3rd party ad blockers, network sett
Question
Understood. So, what do the modem's signal status values look like ? Try getting them here; http://192.168.100.1 or here http://10.0.0.1 Please copy all of the text in its entirety of the *Downstream Power Levels*, the *SNR's* (Signal to Noise Ratio
Hitron Coda56 download speed it fluctuating a lot between 2200 to 300 Mbps while upload is almost coming same near about 350+
Hi All, I was using CM2000 from netgear for long time while using 1000+Mbps service from Xfinity, initially even for that upload was 35 or 40 Mbps so CM2000 was ok. But since more 5-6 month or year upload was updated 200Mbps by Xfinity. And I came to know CM2000 doesn't support more than 45 upload
Question
@user_599647 it’s definitely intentional because of the College & NFL games starting up. As this issue occurred with me and the latest stream app update on my Fire TV. CBS/FOX/NBC was working fine prior to update. Now it’s giving me “Subscript
Broadcast (CBS, ABC, etc.) stream apps no longer working with Xfinity
As of this past weekend, have encountered error messages whenever I try to watch live TV with my normal streaming apps, such as CBS and ABC. I have never encountered this before. It says that the live stream is not available through Xfinity. This is extremely frustrating as these apps have been the
Question
I have called the card's customer service number and it is all automated. There is nothing on the prompts about making balance corrections. There is nothing on the prompts about talking to a real person. It's all a dead end for my needs. Do you have
Virtual Prepaid Mastercard Debit Card Balance
My available balance is only $51.54. However I have only used $118.62 out of the original $180.00 loaded. My ending balance is $61.38 which is correct. How do I get the additional $9.84 to be reflected in my available balance so I can use the entire $180.00? Thank you.
Question
They made me pay for them monthly, calling it rent to own. Then they make you return them anyway! Hate this company. They’ve locked me and my husband out of our accounts but we owe them over $600, idiots will not be getting anything from us!
Is this legal?
Xfinity sends several unsolicited emails offering free wi-fi pods, then tells you that you are not eligible for free ones, but hey!, you're welcome to buy them... This seems unusually unscrupulous even for Comcast/Xfinity. Please try to be less terrible.
Question
Thank you, @user_b3eb84 Thank you for your time and patience. We are not aware of there being an activation charge on the card, on the back of the card there is a customer service number, I would recommend contacting that number for further informati
Virtual Prepaid Mastercard Debit Card Balance
My available balance is only $51.54. However I have only used $118.62 out of the original $180.00 loaded. My ending balance is $61.38 which is correct. How do I get the additional $9.84 to be reflected in my available balance so I can use the entire $180.00? Thank you.
Question
Restarted router and modem, now it's working :shrug:
Stream not working
Just typed long description and forum puked... I'll copy this one. Short version, stream app on fire tv stopped working 24 hours ago, uninstalled and reinstalled, now error at sign in page says connection issue, check connection. Connection fine, other apps and devices work. Tried installing on iP
Question
I am having the same issue with ABC and Fox. There are football games on the schedule that are also broadcast on espn+. I believe they are blocking those channels deluxe to the program. This is not acceptable since I pay for my local channels to be o
user_174791
commented
3 hours ago
to the conversation:
0
0
Xfinity Stream suddenly missing local channels such as ABC and NBC on an Amazon Fire TV
My Xfinity Stream app suddenly has lost access to local channels such as ABC and NBC ( maybe more ) on an Amazon Fire TV. These channels have always been available on this TV before but now are gone for some reason. If I try to click on them, I get a message "Please connect to your in-home Wi
Question