Contributor
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98 Messages
sports app
xfinity, please fix the sports app. for the past two weeks every single time I open it a big message pops up telling me I can set close game alerts. I don't need this popping up every time I open the app.
Contributor
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98 Messages
xfinity, please fix the sports app. for the past two weeks every single time I open it a big message pops up telling me I can set close game alerts. I don't need this popping up every time I open the app.
westwayneguy88888
Contributor
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315 Messages
1 day ago
that might be in the notification settings,
turn off some of those notifications and the pop ups should disappear
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GFalk
Visitor
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1 Message
1 day ago
I am seeing the same behavior for about the same amount of time (~ 2 weeks).
I have tried the following:
* Restart the cable box
* Turn off "Sports" notifications
* Turn off "All" notifications
* Set a "close game alert" for a game
To be clear, this is what is happening. When you press the "C" button on your voice remote, the "Sports Zone" app appears as expected. But shortly thereafter, you receive an overlay notification with the title "Set close game alerts in the Sports Zone app" and with the body text "Never miss the most exciting moments. Get a notification on your TV screen when the game gets close and the clock is running out - even when you're watching something else." and a button with the label "Got it". When the "Got it" button is selected, the overlay notification is dismissed. Every time you display the "Sports Zone" app thereafter, the same overlay notification appears.
So when does "Got it" *not* mean "Yes, what you just informed me of is understood"?
This is clearly a bug/defect.
Comcast, please issue a fix.
(edited)
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XfinityMarshante
Official Employee
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262 Messages
10 hours ago
Hello @UNCNU, Thank you for taking the time to leave a post. Sorry to hear that you are having issues with the notifications in the sports app. Have you gone into the settings, preferences, notifications, and then sports to turn the sports notifications off?
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brett5355
Frequent Visitor
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8 Messages
9 hours ago
I have the same issue. I turned the sports notifications off and still get it.
I also cannot set any favorites in the my teams settings
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UNCNU
Contributor
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98 Messages
7 hours ago
yeah, it's not a notification issue, but an issue with the sports app.
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