I have been trying to port a number from AT&T to Xfinity since last Sunday at 12:00 pm ET. As Xfinity Mobile advertises and everyone knows, this is supposed to be completed within 5-15 minutes, and by FCC rule is required to be completed within 24 hours. (https://www.fcc.gov/consumers/guides//portin

For about two months, I have had a problem with my internet speeds being very slow. I am on 200 Mbps plan. When I reboot my modem, I get 200+, but after a few minutes my speed will drop in the 30 to 35 Mbps range. A technician came to my home, and replaced the cable coming from the pole to my house,

Does anyone know if Xfinity will allow multicast on either x1 or the stream app?

Attempts to access this address come up unsucessful. Trying to access modem settings to change password.

I have the upgraded package with all the regular stations (no movies) I had MeTV yesterday now it says I need a subscription to up grade but there is no other upgrade?

Email on outlook on my laptop suddenly stopped working a few days ago. When I bring up outlook, I get a send/receive error and nothing happens. No email has been picked up on outlook since then. Although the same thing happened on my iphone., somehow resetting a password returned functionality to th

New user here. I have downloaded the Xfinity app and try to sign in but it keeps telling me to enable my browser. I use Chrome as my default browser and it is fully enabled. I have cleared my cookies and cache a. I have restarted my phone multiple times. I have uninstalled and installed the app mult

Horrible--Yamaha ATS-1080 soundbar from Costco, cannot pair with the X15 remote despite all codes tried. Anyone have the correct one? Cannot seem to get it to work with HDMI Control either despite enabling and disabling on the soundbar multiple times and running from X1 box straight to HDMI port on

All local channels stopped working on streaming app on roku and on Android phone.... 3 days ago. Reset, Uninstalled and reinstalled and same outcome

​As the title says my internet has been dropping, and tech support just wants to restart my modem over and over. There are numerous correctable and uncorrectable errors in the log even after only 10-15 mins. The modem is an SB8200. The coax line from the modem to the box on the side of the house is

I keep seeing commercials for the new Ion Mystery channel. It's supposed to replace Court TV Mystery channel. Are we getting this channel?

I am unable to login to gateway admin - tried the generic password and the password that I understood to be the admin password. Neither work and I need access to set up bridge mode.

Today on my pc (currently on home network), XfinityStream doesn't list *any* of my DVR recordings (all of which were originally set using the home box --which still works fine). Within a few seconds after clicking "Recordings," I get the message "Unable to Retrieve Recordings," and indeed no recordi

I asked for delayed shipping for next month but I received an email that a shipping label is already created. I searched the forum and they ask to send a "Direct Message" but there is no "Direct Messaging" icon! The direct-messaging link they provided also redirect to the main forum page. The live c

I got a new XB8 yesterday and when I try and pair my XB8 WPS it only blinks red twice and then returns to white, instead of blinking blue for two minutes to connect. I have reset the router manually and also through the Xfinity app. I got a replacement today, set everything up and it still happens,

Why can't I connect my phone with area code 787 to xfinity mobile?

Last afternoon (around 4:00 PM PST) my router unexpectedly stopped being able to communicate with my modem (see picture of router ui: https://imgur.com/a/OVzwZu5) But from my desktop, I'm able to connect to both my router and my modem without issue and can connect to the internet if I plug my deskto

I’m getting many old recordings of Law and Order from 2013 on BBC America. My program says only New and from NBC. I got 6 on one night. It is annoying.

Called in this week to ask about getting a better price on my internet/tv service. Wound up getting a deal on a different TV tier (will save me $100 a month) but Xfinity is sending me new X1 boxes. I already have 2 Cisco rgn200n DVR boxes. Mine store recordings locally and have coax connections for

Just doing this to activate direct messaging.