I have received two emails regarding "On Demand Receipts" within the past week - they are being sent to my wife's email address which is a secondary account. I have not ordered any On Demand products and this is the second time I have contacted Comcast in regards to what appears as "unauthorized ord

I am using the Xfinity stream app on my Mac laptop but I can only see togo channels even though I am on my in home wifi which is also serviced by Xfinity. Have tried different browsers but no change. Any ideas what is going on???

@EG I'm sorry cause this is not really Xfinity internet related question but more of a computer question. Anyways while back I was connecting my Windows 10 computer to the internet, and Windows asked me if I want my computer to be discoverable by other computers on the network and since I have other

I have been an xfinity Internet customer for a couple of months and wanted to add xfinity mobile to my account. I filled out the required information for the credit check but was declined. I am new to the US (2 months) so I think that it is because my credit hasn't had time to build. Is there a way

How can I have my partner name be on bills and get notifications about new statements the same way I do?

This is regarding my internet billing and the plan issues going on with my account. Let me try to explain event sequence, so trying to explain below as much as I can. In December'23, I moved to a different address and so moved the services along as well, I'd to pay $100 as well for this move. The pe

My TV input is on “TV” , It should be on HDMI But the remote control will not allow me to change the setting?

I've tried speaking into the remote, I've tried calling customer service and neither are able to get me NHL Center Ice. The person on the phone told me it was a pay per view service per channel and I know the isn't right. Is this still a service? and if so how do I get it?

I upgraded from my modem to Comcast's CGM4331COM modem. The devices on my WIFI lan can no longer talk or even ping each other regardless of whether they or both connected to the same 2.4/5 ghz wifi or not. The only device that responds to a ping is the one connect via ethernet. Any idea which settin

I've been told previously that my address is unable to get Xfinity service because it is either outside of the service area or more than 300 feet from their physical network. When I look at the service coverage map there is service all along the opposite side of the road, but my side of the road doe

I do not find the Xfinity Flex to be very user-friendly. I am looking for a way to have the home screen simply show the apps or shows I want to have displayed rather than apps I never use. Furthermore, I do not understand why the "resume watching" header does not update properly. Any suggestions are

I have a Synology NAS that I am setting up with OpenVPN in order to send backup files to a Raspberry Pi w/hard drive running as an OpenVPN client. In order for my local devices to access the Raspberry Pi I need to configure static IP routing through the gateway. I have looked through the Arris gatew

Good morning, Yesterday we received a "new" cable/DVR box my wife and I installed it with little or no issues. This morning when we got up my wife stated, "Boy that cable box is really noisy !", I went into our living room and could hear a fan type motor running constantly. We rplaced the other box

Is anyone else experiencing an outage with their wifi? I have not had internet in days. It may be over a week or longer. I remember it being out a while back but don't remember when. I rarely use the wifi. For the last several days, I've checked the xfinity app for status and it always says the same

I've been dealing with xfinity chat for the pass three months to get my regular bill of $59.99 per month restored. Woke up one day and it is now $85+. If you look at my billing history im always late paying my regular 59 because i cannot afford it so I end up paying $65 because of late fees. Now the

I have had HBO bundle since 2016. My monthly bill shows included HBOMax in the plan. I had access to HBOMax streaming until this morning. When I try to login to the HBOmax website or app (phone and tv) it says that my Xfinity subscription has expired. HBOMax will then ask me to link a subscription.

How do I get help with seeing if Xfinity will do branch trimming around wires. The tree is not in my yard but it affects the wires to my house.

My 96 year old father recently passed away, and support for my iPhone 6 via Xfinity Mobile is likewise scheduled to pass away in September. I now have my father's iPhone SE 2nd generation (that I got him to buy because he too was all Comcast and could get Xfinity Mobile) and am wondering if I can br

I've restarted the satellite box multiple times as well as restarting the main box first. No luck. Kinda gave up and bought a fire tv stick figuring I'd use the Xfinity app. That doesn't work either. Says I have to be on my home wifi (of course I am on my home wifi)

I was unable to find a method to provide positive customer feedback other than this forum. Please confirm this is the right place for feedback. I wanted to thank the employee named "Joan" for her excellent customer support resolving issues and facilitating me happily upgrading. Some of the best Xfin