Hello Xfinity Staff and Community, I recently swapped from Visible (my carrier) and Verizon FIOS (internet) to Xfinity Comcast for a great rate... or so I thought. I was told and priced out 1.3 Gigabit Internet, Storm Ready Wifi, 4 Lines with Xfinity Mobile. The price was 98 dollars and some change.

I've tried several ways to cancel this TV plan that I don't use, but your website is not being very cooperative. I want to keep my internet plan.

I went to Japan and rented a portable Wi-Fi router to use with my daughter's and my Xfinity Mobile Phone because it is cheaper than the $10/day Global Travel Pass (GTP) or just using pay-as-you go data. I was kind of surprised when I got charged for a Global Travel Pass. In retrospect, I should have

All secondary e-mail accounts appear to be in an endless reset password loop. I got an agent on the phone, she sent me to the email team. They said they are aware of this and it should be cleared up by about 2 pm eastern time. IT IS NOT CLEARED UP. The error screen says to call a phone number which

Like others, I have secondary accounts that are requiring password resets but it says I have to call XFINITY. Still on hold so thought I would try here. If an Xfinity person could assist, that would be great.

I am receiving messages when trying to send/receive emails for my two comcast.net email accounts using MS Outlook 365 on my desktop computer. Emails from other server companies are coming through fine. What do I do to get Comcast to stop blocking my emails to my Outlook. YES, the emails are working

I can see all my Xfinity email folders with their emails on the mail server. I need to know if I UN & REinstall the Apple email app will I lose all the folders and associated emails in them Will I NOT see any of them after I REinstall the Apple email app? Apple tech support said it depends on how Xf

I sign into my xfinity email from browser Firefox. Always. Never a problem, for many years now. I am now continually getting a “Secure your Account” page. When this comes up I just hit Ask me later. My phone number is already on this page. It asks me to add another email, but all I have is comcast e

Each night I exchange emails with a friend. She would rather do emails than text. We have been doing this for several years without issues. During the last month or so I am encountering an issue where after exchanging several email by replying back and forth, my replies are bounced back stating a fa

Hi, This is a bit of a long standing issue: - I use Comcast's SMTP for my personal email - I use an SMTP relay to send said personal email - Sometimes, I have more email to send (50-100) - When that happens, Xfinity's/comcast triggers some automatic response which flags my account and deactivates th

This is an email issue. I have two cable providers (Spectrum/Charter and Xfinity/Comcast) in different locations. At my Charter location I can add my Comcast addresses and my Charter addresses to Outlook, and they can successfully send and receive to and from each other. At my Comcast location I can

I have been an Xfinity customer for 7+ years. I have heard horror stories prior to becoming a customer; however, I have been pleasantly surprised with both performance and support. That is, until now. I live in the Chicagoland area and starting on around June 16 of 2022 my modem started acquiring a

All day (9/12/2022), the Comcast mail system has been error-prone. In most cases, it just times out and suggests trying later (not an option for me). Now it seems that a problem is with a certificate. The message is: "The certificate for domain 'IMAP-east.ge.xfinity.com' is untrusted." So, where do

Hi - I was looking for an email that I sent in August and just noticed that all of the emails in my sent items are gone prior to 9/3. This has never happened before and I have my outlook configured to keep messages on the server. Is anyone else experiencing this with their emails ?

Hey! Trying to set up my new comcast email on my existing Thunderbird. I am using Win 10, Thunderbird 102.2.1. I found this page: https://www.xfinity.com/support/articles/setting-up-thunderbird? But the settings given do not work, alas. When I use the recommended settings, I get this error message:

It seems that all incoming email is going into spam. This just started overnight on all of our Comcast accounts. Any known issues?

Just within the last couple of weeks when I open my chrome browser to my homepage (myxfinity.com) or open my xfinity email - chrome is showing the page is "NOT SECURE". I have been using chrome and xfinity for many years and this has never happened before. Is my personal information in danger? I can

I have a Comcast email address associated with a no longer active account owned by my parents, who've since switched ISPs a year or two ago. I was informed at the time that I would be able to keep using this legacy account. I've been able to use it just fine until about 30 minutes ago, when I signed

For some reason, I have not received any emails from the domain "kohls.com". Since the online order with Kohl's that was placed 3 days ago, I should have received at least the 4 following emails: An email for the order itself. An email indicating part of the order was ready for pickup. An email sent

I also got the Reset Password prompt when trying to log in on Nov 17. After 9 hours on the phone with CSA during the last three weeks and four ticket numbers, now they tell me they cannot fix it because it is an orphaned business account. It is my primary residential email I have been using for the