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I Sent DM, it was determined that both accounts exist and I am named on both of them. However the problem of not being able to access the primary account because my Comcast email account has been deactivated. XfinitVictor was helpful but couldn’t res
Can’t access primary account
I’m the account owner/only user. Two roles (primary and account manager) are showing up in online search at my address. Both are me, but I can only access manager role. I need to access Primary role, but to do so I need to reset Primary Password. I’m instructed to use my home internet to reset passw
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Limit internet speed for a specific device or profile?
With XFi I can do some types of limits and controls on a profile, like time and content. I would also like to limit internet speed (bandwidth) for a specific profile. For example, let's say I have a profile named "Kids" with a couple of devices assigned to it, and I would like to limit the bandwidth
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Xfinity App
@jbxpdx Common mistakes? The user you referenced had accessed a misspelled similar domain name. One off, or two letters off spelling domain names are super common, and the misspelled domain name will likely be a scam site. That is
I was charged $55 and signed up for a monthly subscription to Justanswer.com without my permission.
I asked the online Xfinity assistant for help with an email problem. I was sent to Justanswer.com and told I would be charged $1 which would be reversed. I was then charge for a $55 monthly recurring subscription to Justanswer.com without my knowledge. I also didn't get my email problem solved by Ju
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@WBLIBAdmin did you hear back from Comcast in a PM? Did adding DKIM not resolve the delivery issues for you? The Comcast rep said they don't require it and they found some other issue with emails from my domain getting flagged as spam and that they r
Emails sent to comcast.net addresses getting dropped but not bounced
Hello, just trying to get the attention of someone from Comcast support to look into this. I use a domain with a ".email" TLD, so mydomain.email because all the normal .com .net TLD's were taken. The mail service is hosted by Mailfence which is a paid service, not a cheap/free solution. I have an SP
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certificate for domain 'smtp.comcast.net' is untrusted. I'm getting this message whenever I try to send an email. I DID successfully send a few emails earlier this morning before this started to occur. Seems like there are no responses for ho
The certificate for domain 'smtp.comcast.net' is untrusted.
I am sending, well trying, to send emails today and started getting this error.. The certificate for domain 'smtp.comcast.net' is untrusted.
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My last one got auto-bot flagged, so I'll ask the question a different way. You bought a domain name, and you want to use comcast as a primary MX?? Or did I not understand the question? Cause that isn't going to work.
MX Records Needed to Receive Email at comcast.net email address
Why is it impossible to find the MX records needed to set up emails to arrive in a comcast.net email address from a custom domain?
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@BruceW With those settings email sent to my domain get this response The response from the remote server was: 550 5.1.1 Not our customer
MX Records Needed to Receive Email at comcast.net email address
Why is it impossible to find the MX records needed to set up emails to arrive in a comcast.net email address from a custom domain?
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@user_67f9d3 Your ok just don't give out anything else. Anytime they want you to get Target gift cards it is definitely a scam. on YouTube they have a channel with a guy named Pierogi on it and he shows you all the different scams that they
Did I Get A Scam/Spam Xfinity Sales Call?
This afternoon (08/12/22) I received a pre-recorded voicemail supposedly from Comcast Xifinity. The number that called me was [Edited: "Personal Information"] in Rochester, NY. The full message was: ”Hi there I'm calling you from Comcast Xfinity to let you know that your existing account is qualifie
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I think I WILL go to my Xfinity store the first time. Otherwise there’s a small-but-non-zero danger of logging on to some scammer’s network that they named XFINITY. apparently when I hit the reply button it takes away my ability to mark this
How determine if XFINITY encrypted network is legitimate or if network name s being spoofed
I have often used the XfinityWiFi network when I am away from my home network, and I am aware that XfinityWiFi is an open, unencrypted network. I recently found out about the XFINITY network which is encrypted and therefore safer than XfinityWiFi. My question is: How do I determine if the XFINITY ne
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Accidentally didn't leave a review for an assistant that was great!
Hi, I was wondering if there is any way to get a good review in for an assistant that helped me set up my modem today. I typed something else before the rating and it seemed to have exited the review prompt. The person who helped me is named Aston, and was absolutely fantastic and a great help, and
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Xfinity Compliments
STILL can not get spam filters to work
I keep getting emails - over a dozen a day - from the domain: axeddert.com I can not get these emails rejected. Conditions: sender/from contains: axeddert Add condition Actions Rejecy with reason: SPAM But the emails from thios domain continue to wind up in my inbox. How do I fix this please?
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Accepted Solution
Antoine, the people at the Xfinity store were very nice and helpful. The new remote works perfectly, including voice commands. However, when I say "Smart Resume," it still takes me to a screen full of people named Smart. It does not skip over
Smart Resume is confused.
When I say "Smart Resume" into my Xfinity remote, I'm taken to a screen showing movies with the word "Smart" in the title! The program I'm watching definitely has yellow Smart Resume sections in its timeline, so that's not the problem. My only option seems to be the Fast Forward button. Please help.
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@user_4j5rn2 I think it might have been coincidence because mine appears to be working as well and I've done nothing to it. Now that it's working I'll be more diligent about switching over to the email on the domain I own - this should never happen
Email errors
Just yesterday I started having email problems. I am not a current xfinity customer but have a comcast email address that I have had and has worked for years. Starting yesterday some emails come through, some are denied with the following error: 552 5.2.0 yHjDtLNF5UDQGyHjDtYVo1 Prohibited by policy
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My internet keeps dropping and disconnecting
I have two WiFi internet accounts named on my xFinity account.......one is from 5 years ago (Arnold) and is a very weak signal but still active. The other is the WiFi address name I've used for the past 5 years (Joyce's Network). I've had numerous login issues this past month and a xFinity rep switc
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Your Home Network
@PlaneJeff Can you share the domain of the sender? it doesn't seem to be nwnatural.com (they're sending plenty of messages through just fine, and I don't see any for you in the past month). If you don't want to share publicly, feel free to DM
Emails That I Want Are Being Blocked
For some reason I am no longer able to receive paperless billing emails from NW Natural Gas, they are being blocked. NW Natural has confirmed they are sending the emails. I added [Edited: "Personal Information"] and [Edited: "Personal Information"] to my whitelist per their suggestion but it didn'
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I am sick to death over Comcast car's using the property address as the sole information for identifying my account. The do not verify the account number, name, phone number on the account or the last 4 of my social before adding cable tv to m
Is there anything we can do to hold rude representatives accountable?
I've just had the most terrible experience with a customer service representative who was rude and would let me cancel our service. My mom's name is on the account and she doesn't speak English. They made it extremely difficult for us to cancel. (It's still not canceled) They said she needed to be o
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Satisfied Customer
I had a very interesting convo with my agent today named Paikhomba! Great sense of humor, typos too! We actually joked about AI and the agent left a sad face. I was originally requesting credit for being offline for 5 days during Beryl. My bill is $55 monthly and it would have been $9.21. Instead I
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Customer Service
This happened to me again(twice in one week) and an alternate email was set (NOT BY ME) same time as last time with the domain @stayschemin.org, Ill just keep calling and adding to this thread until xfinity does something about this, because whatever
Associated email was changed, bypassing my two factor authentication
This is the 2nd time my Xfinity account has had its associated email changed by a malicious actor, somehow completely bypassing my two factor authentication. Xfinity has a major security issue and I no longer trust that my account will ever be secure when there is a method that hackers can use to ga
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Text message from Xfinity?
I received a text message saying my Xfinity automatic payment was successfully completed and that I can view my bill and payment at a link that uses domain t.xfin.me, which doesn't look like something Xfinity would use. Is this text message legitimate? Should I forward this to 7726 (SPAM)?
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Customer Service
If the message "From:" line contains the domain name, a filter condition like Sender/From Contains dominos.com should catch it. If that domain appears in a different header, you need to
BruceW
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11 months ago
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email filter to block domain
I am trying to create filters to discard any and all emails from outlook.com and hotmail.com. The following have been unsuccessful in 'Sender/From' contains: @outlook.com outlook.com *.outlook.com hotmail.com @hotmail.com *.onmicrosoft.com Action is set to 'Discard'. I have viewed multiple messages
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