Greets, I cannot post a new forum question from laptop or desktop computer using multiple browsers, I cleared history/cookies, still doesn’t work? Can only post from cell phone. What is causing this? Thanks

I received an email saying I have a virtual prepaid Mastercard from Xfinity. The email came from yourcard@xfinityincentivetracker.com And includes the phone number 866-385-8392.  Is this a legit thing or is it just another [Edited: "Language"] trying to get to my info? Thank you and have a gr

Hoping someone can help me here.... I changed out my Xfinity set top box (STB) yesterday due to a completely unrelated problem from what I am currently experiencing. The STB is the XG2v2-P model if that means anything. So I installed the new STB yesterday and everything seemed to go fine with the se

Hi I am looking into switching to xfinity mobile as it looks like it could be the better budget option for a family that doesn't use a lot of data. I have a couple of clarifying questions. - For the 10gb shared pool, it's advertised as 60$ and from my understanding you could hypothetically connect

Hi! With the new eSIM technology, how do I switch from android to iPhone as I wish?  In other words, currently I have an iPhone 13 and I use the same SIM card between my iPhone 13 and my Samsung Fold 3 whenever I wish to use either. How can I do that with eSIM?

Hi, I had a technician come out and tell me that they would need to install service in my apartment, however, Xfinity would need permission from the landlord to drill. Is there a template of a letter of permission that the landlord can fill out and email?

I get the menu of inputs but pressing input doesn’t select different inputs , the menu disappears. I have tried scrolling up & down to select other sources. The arrows and ok buttons don’t work either. How do I change inputs?

Added 3 new lines ---one line will not release Verizon as the former carrier. It says Carrier - Call. I have spent 4 hours on line with Xfinity today - multiple network resets, new Esim, you name it we did it. In the end we got a new Esim and stablished new voicemail, however, it still shows Verizon

I bought a tp-link 5 port switch to add 2 extra Ethernet ports but the internet does not work on them. My iMac shows Ethernet self selected  IP.What can I do?

I got a new phone and traded in my existing paid off phone during their promotion to receive $600 off my new phone purchase spread out over 24 months. This was April 8. I sent in the phone, received confirmation it was ACCEPTED and would receive my credit. This shows in numerous places in my account

Can I get channel 1261 "Diamondbacks Baseball" in tucson with my existing popular package Desc

It's been two weeks since I've canceled my internet service. How do I find my final bill on my account?

I went to 10.0.0.1 and inputted admin and password. Now chrome is saying I should reset my passwords. Is this site safe and secure, or should I be worried

Looks like we lost AntennaTV and also Grit? Now we have two different stations carrying Comet.

Hi I had internet outage pretty much the whole of work hours yesterday, and the Xfinity provided router stopped working for more than a day last month and needed replacement by an Xfinity technician.. When I tried to request for outage credit I get this message: "Your account isn't eligible for a cr

EDIT: 2023/11/01 RESOLVED: Long story short, you MUST notify Comcast of the router swap - to get it properly provisioned. The Comcast gateway I was leasing was provisioned for both internet and phone/voip but since the CAX30 has no voip capabilities, the same provisioning could not be applied to it

I have some XE1-s wifi extender pods I used with an older XB3 modem/router. I now have the XB7 gateway.  Are the XE1-s pods compatible for use with the XB7 gateway?  Thanks for any advice.

For the past week I have not been able to use the Xfinity Stream App. I have Un-installed, and reinstalled it. And it presents with a black screen on it and a single white horizontal line across my smart TV screen. I have a newer Samsung Smart TV and this app doesn't work. I have restarted my modem

I have devices that xfi's advanced security are blocking and I want them unblocked. One example is my smart thermostat. I enabled advanced security and it told me the thermostat was going to a known malicious site. The address listed was internal to my home network btw. I want to whitelist devices b

A fellow came to do some repair on what we thought was my modem, but it turned out to be a connection outide that was found weeks later. My problem is that the initial repairman reset my login settings to my modem and I can no longer access it from the home page. Would a hard reset work or should I