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mbailey555 Did the new function start after a recent update?
Xfinity streaming last channel problem
I access Xfinity streaming on four Hisense TV's using Roku Ultra devices. Starting today on all the TV's, the Last Channel function shows the list of recently accessed channels with the current channel (leftmost in the list) highlighted. This requires me to navigate the list every time to choose the
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How to get an issue escalated
We have been trying to get our fiber internet hooked up at our new house since January 21st. We have had 11 phone calls to the support and our area manager, each call has included at least 2 transfers so in total we’ve talked to over 20 people online, done 2 online chats, been to the store 4 times,
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Your Home Network
My EVO1-5-U/U never stops buzzing
Hello, The input/output device EVO1-5-U/U will not stop buzzing. It’s so loud I can hear it in multiple rooms. From what I gathered from reading other posts, it’s most likely old and needs to be replaced. How do I go about doing that? Thank you!
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X1
Considering cancellation after being a 15 year customer
Due to another equipment issue, I contacted Xfinity recently. Lately I have been hearing about the gig speed 5 year price lock for new customers. As a longtime account holder I called and spoke with Xfinity and was told that there is no way I can qualify for this offer. Basically, after seeing annua
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Customer Service
False Positive Block on AI API Endpoints
I am writing to formally report a persistent issue with my Xfinity internet service regarding the incorrect blocking of specific professional API endpoints. As a software developer, I frequently utilize various AI and cloud computing platforms via their official API ports. Recently, your xFi Advan
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Your Home Network
Update, From Xfinity Support: "Thank you so much for the address, Laura. I was able to take a look at the network for you, and there are still some ongoing issues. It looks like the work done already was not fully completed, and there are still repor
Periodic outages throughout this week and Xfinity claims maintenance is happening the following day not the day of dropped connections
Xfinity claims that the day following dropped connections will be maintenance, in their standard announcements. But the prior days were outages as well. "Scheduled Maintenance. Planned maintenance in your area is scheduled to start on 02/23-27.../2026 02:30 AM (Pacific). You may experience interrupt
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Evidently Comcast does have an issue, see above posts. The root cause may be cabling as you suggest. If it is, your video equipment should be more tolerant of the interference generated by your newer gateways. I only experience video issues when I ge
Pixilation
Most if not all Xfinity channels are pixilated. I’ve spoken with several friends in my community (St. Lucie west) to find they also have the same issue.
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This is a Xfinity problem. Search the web and you will find numerous posts about this problem. For an internet service provider xfinity has a miserable website and connection. Constant proble they try to blame on peoples computers.
400 bad request on chrome
I keep getting this "400 Bad Request Request Header Or Cookie Too Large" error on Chrome. I have cleared the cache and cookies multiple times.
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@user_z5j04h Please start a new thread giving as much detail as possible without posting your email address or any personal identity information. Closing this thread to further posts.
URGENT - MILLIONS OF MISSING EMAILS FROM 1999 UNTIL 2025 IN BOTH INBOX AND SENT BOX
I have been a Comcast customer since 1999. I have had email with you since then. I had millions of emails in my Inbox and Sent mailbox since 1999. These email contained memories, special moments and important life documents. Back in the Spring I called Comcast when I noticed my emails were deleted f
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Good day user_womwja 👋 Thank you for bringing your recent experience to our attention in our community! I completely understand the predicament you're in, and it's never our intention to inconvenience you like this, so we'd be happy to do what we ca
Immediate danger comcast at fault
On February 26th 2026 between 9am and 9:15am at [Edited: "Personal Information"] I was exiting the driveway of a store where a comcast utility wire was far lower than the legal height causing my ac unit on my roof to be ripped off leaving a huge hole and causing wires to be ripped up from the roof a
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Hey @user_363ebf, Thank you for visiting our official Xfinity Forums Community support page. We appreciate you taking the time to share your experience and feedback regarding the recent interaction. We will be more than happy to pass along the inform
Xfinity’s raggedy customer support experience
I am writing as a customer of more than 20 years to express serious concerns about the deterioration of Xfinity’s customer support experience. My recent interaction was unacceptable at every level and reflects a breakdown in both process and accountability. I contacted support for assistance with a
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Xfinity’s raggedy customer support experience
I am writing as a customer of more than 20 years to express serious concerns about the deterioration of Xfinity’s customer support experience. My recent interaction was unacceptable at every level and reflects a breakdown in both process and accountability. I contacted support for assistance with a
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Customer Service
Hey there, user_k6u6ul! Thanks for reaching out on our XFINITY Community forum with your X1 audio concerns. Our valued members must receive a seamless X1 audio experience and I am sorry to hear this has not been the case for you recently. As @BIsland
X1 audio is l/r stereo in 5.1 wrapper, no 5.1 audio
Did something change in X1 digital audio output? The XG1v4-A is outputting sound as stereo in a 5.1 wrapper, with only left and right channels available on many X1 channels and all app channels (like Prime, Peacock, Netflix, and AppleTV). 5.1 digital was available for most everything, but disappeare
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Greetings @DMKop1949, thank you for bringing this to our attention. That caller ID TV feature is quite convenient, let's figure out where things are going wrong together. Have you made any service changes recently?
My caller ID does not display on my TV
The caller ID associated with my home phone which is through Xfinity does not display on my television which is also Xfinity service. The caller ID would always display with an incoming call before. Ever since I got a brand newest modem Xfinity offers,it doesn't work anymore. The caller ID number do
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Transfer mobile number from someone elses account to mine
I have recentely gone through a divorce and my mobile number is still on my x-husband's account, (XXX)XXX-XXXX. I want to transfer my mobile number to my personal account. My x-husband has already called and given permission to do so.
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Devices
I appreciate you stopping by our community this evening to share your recent experience, and we want nothing more than to help user_o93p3a! Above all we would hate to lose you as a member of the Xfinity family, but are happy to assist with any change
XfinitySeth
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cancel services
I asked for my account to be "suspended" from 01/01/2026 until 04/30/2026 while I would be living in Florida. On 01/01/2026 all my services were disconnected and after spending 7 hours on the phone and visiting the local Xfinity store in Stuart, FL with no success in having the issue fixed, I want t
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