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Replacement for end-of-life voice modem
Xfinity is saying my current modem with voice won't get more security updates. So far I'm not finding any recent replacements, the Netgear CM2050V and Motorola MT8733 are the only ones I find with Voice on Xfinity's compatibility website, and from reading about either, the netgear is not sold anymor
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Home Phone Service & Equipment
Samsung Xfinity stream update November 2026
Same issue as others are reporting. Can’t get to all recordings. When I do click on a recent recording, it restarts rather then resuming.
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Xfinity Stream App
We're sorry to hear about the trouble you've been having and appreciate your feedback user_i5xgu8! Our teams are actively working on updates to address recent feedback, so please look forward to future updates and let us know if you need additional h
App update
App updated on Samsung tv. Unable to locate tab for favorite channels. Other tv is not updated and still showing favorites
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Hey there user_i5xgu8 👋 I appreciate you taking the time to leave feedback regarding the recent app update, and sorry you're running into issues with it. Our backend teams are aware of the issues and actively working on a solution. Please look forwa
App update
App updated on Samsung tv. Unable to locate tab for favorite channels. Other tv is not updated and still showing favorites
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Cable Modem Upgrade
Recently, when I logged onto Amazon.com, a pop-up message told me that my device (a DOCSIS 3.0 Cable Modem) is no longer supported. I MUST get a device that is compatible. (I presume that this would be a DOCSIS 3.1 Cable Modem.) The next day, XFinity sent me an E-mail message, informing me that I mu
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Your Home Network
user_gng1ih - Thank you for your feedback and sharing your thoughts about the recent update.
Favorites category missing in app on my tv
Yesterday evening, I had to re-sign into the streaming app on my TV. After I did, the homepage came up differently from before. It no longer has a category listed”Favorites” In the Live TV section. To get to my favorite high definition channels I now have to scroll through all channels beginning wit
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Streaming app update is HORRIBLE!
I use the streaming app every day to watch recordings, and the recent update is not user friendly. It’s as though it wasn’t consumer tested by actual users! Aren’t updates supposed to improve the user’s experience? This disastrous. These are some of the problems: 1. There is no smart resume 2.The fo
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Xfinity Stream Website
Missing $306.03 Refund After Repeated Calls and Failed Resolution
I am requesting immediate escalation regarding a $306.03 refund that I have been attempting to resolve for several months. My service was supposed to be disconnected in March or April 2026, but Xfinity continued billing my account through automatic payments. I was subsequently advised that a refund
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Billing
This streaming app update is unacceptable—as clearly indicated by all these CUSTOMER feedback comments! Not only is FAVORITE CHANNELS “unavailable” but there are many other features “unavailable”: no RECENT CHANNELS drop-down list, no volume/mute con
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
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user_axtmc5, thank you again for giving us some time to help. I'm glad we were able to resolve your concern after a tech visit and some recent work locally.
Upload speed dropped from ~350 Mbps to ~100 Mbps after plan "upgrade"
I recently "upgraded" my Xfinity plan, but my upload speed dropped from approximately 350 Mbps to 100 Mbps afterward. I am using the exact same modem, router, coax wiring, Ethernet setup, and client equipment as before. Nothing changed on my side. I am using my own DOCSIS 3.1 modem, and I understand
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Xfinity Stream App v9.0.0 – Please Restore the Favorite Channels Filter
I am writing to provide feedback regarding the recent Xfinity Stream app update (version 9.0.0) on iPadOS. The update completely removed the ability to filter the Live TV guide by Favorite Channels, forcing users to scroll through hundreds of un-filtered channels every time they watch live TV.Managi
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Customer Service
Xfinity Stream App v9.0.0 – Please Restore the Favorite Channels Filter
I am writing to provide feedback regarding the recent Xfinity Stream app update (version 9.0.0) on iPadOS. The update completely removed the ability to filter the Live TV guide by Favorite Channels, forcing users to scroll through hundreds of un-filtered channels every time they watch live TV.Managi
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Xfinity Stream App
New Streaming app
Awful new streaming app. Does the opposite of what everything you want to easily maneuver favorite channels, recent channels, etc. please restore old app.
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Xfinity Stream Website
How much do I hate the app update? Let me count the ways.
Xfinity apparently wants to lose me as a customer. Given the price increases, useful features such as the Stream app are all that are keeping me with them. Now they have ruined it. Here are a few of the many unacceptable decisions they made: 1) Eliminating the Favorites list from the guide. 2) Elimi
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Xfinity Stream Website
I will add to your frustration - this is awful. There are lost capabilities - such as you noted that you cannot through Channel Guide search by Channel Number; recent channels on Home View is not working correctly; and now on tope of that streaming
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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Absolutely the same here - this version was not ready for prime time - I wonder who did the UAT on this version - a Chatbot? Key capabilities for me have been lost such as Tou cannot through Channel Guide search by Channel Number; recent channels on
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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The new streaming app you rolled out today is awful. You cannot through Channel Guide search by Channel Number; recent channels on Home View is not working correctly; and many streaming some channels cannot be seen on mobile devices (even inhome str
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
Question
In addition, the new streaming app you rolled out today is awful. There are lost capabilities - such as you cannot through Channel Guide search by Channel Number; recent channels on Home View is not working correctly; streaming some channels is not
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
Question
In addition, the new streaming app you rolled out today is awful. There are lost capabilities - such as you cannot through Channel Guide search by Channel Number; recent channels on Home View is not working correctly; streaming some channels is not
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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Hello @tjl5709, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Have you gone through any updates on your devices recently?
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Browser Streaming: Cannot watch from the beginning while it records.
Forever I could record an event, while it was recording, I could log into stream (on browser) and start watching from the beginning. Whilke it was still recording. Unable too now. Anybody got a clue. The mindless help is useless. They are making it very easy to convert to starlink.
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