Dear Xfinity Executive Customer Relations Team, I am writing to formally dispute a charge of approximately $180 and to request an immediate review of my account and the circumstances surrounding the cancellation of my Xfinity service. I have been an Xfinity customer for approximately five years, and

After a recent update yesterday, I go into manage with fi users and it says MODEM OFFLINE. We're all clearly on the internet and there is nothing wrong with my modem. This app is just getting worse and worse. It's basically useless at this point and that was the only reason I stayed with this overpr

I need corporate direct contact information please. My whole account has been jacked up for a while especially my mobile account. Customer service agents need more training before being released to take calls on the phone, ESPECIALLY the chat agents when you don’t want to deal with the headache of c

I'm posting this because I've now reproduced this with two separate NVIDIA Shield devices and isolated it fairly narrowly to the XB10's 5 GHz WPA3-Personal-Transition behavior. The short version: Both NVIDIA Shields worked normally with this XB10 for roughly the first 10 days after installation. The

I canceled all of my Xfinity services recently, but I am still receiving new bills. Furthermore, when I try to log in to My Account to check the details, my account appears to be locked or disabled, and I cannot access any billing history or settings. Could an official Xfinity representative please

Hello, I canceled all of my Xfinity services recently, but I am still receiving new bills. Furthermore, when I try to log in to My Account to check the details, my account appears to be locked or disabled, and I cannot access any billing history or settings. Could an official Xfinity representative

I am writing to you today with a heavy heart to share the deeply distressing experience my mother and I had on our recent Xfinity Emmy Sweepstakes grand prize trip. What was supposed to be a celebratory, once-in-a-lifetime dream trip instead became a source of severe anxiety, physical exhaustion, an

Hello, I would like to have someone come out to assess whether or not the pedestal near our driveway can be burried. I have read other posts that say to start a new chat but that function is not available when I log in.