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Recent episodes of Sistas

Why is it necessary for me to pay for recent episodes of Tyler Perry’s Sistas? If there is a need for me to get another streaming app there’s no need for me to have xfinity streaming service..

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On Demand

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With the streaming app recent update the favorites option is now gone. I don’t like it. It’s too cumbersome to go thru all the listings to find what I want. I had my favorites marked and made it easy for me to go right to the channels I watch most of

user_0kj6h1

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4 hours ago

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favorites disappeared from cable box but are still available in the app

The favorites have disappeared from cable box but are still available in the app. I have rebooted and performed a system refresh to no avail.

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Recent channels Hey everyone, I figured out how to see all the recent channels. You have to hit the back button and then arrow up to the top, left most icon that looks like three peeps. From there, you can see all the recent channels and jump betwee

user_c1af10

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5 hours ago

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App update

App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing

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Hello cccenterprise! I know how crucial it is to be sure you're getting your emails, much less being able to send them, so I'm glad you stopped by for help! To start, can you tell us how you normally go about checkig your emails?If you haven't alread

XfinitySeth

 commented 

5 hours ago

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problem retrieving my email

unable to retrieve and send email from my comcast email account... how do i fix that...

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Streaming update

What’s going on with the streaming app? Change to fast forward speed - 10 sec increment is too short. What happened to 30 seconds? no favorites channels no recent channels option to switch between channels. Now I have to go back to menu and scroll. How does that improve the customer experience no co

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Xfinity Stream Website

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The new Xfinity stream app on my LG TV is the worst thing ever. the interface is so cumbersome. You can't go to your favorites anymore. You can't go back to the most recent channel you watched anymore. You have to go back to the homepage to make any

user_deypzx

 commented 

8 hours ago

 to the conversation: 

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Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.

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First. Is this a Comcast-rented gateway device ? If so, perhaps your neighbors are inadvertently connecting to your network / gateway device via the MoCA feature that's built into it. MoCA (Multimedia Over Coax Alliance) is an alternate hardwired way

EG

 commented 

10 hours ago

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Changing WiFi Password Does Not Disconnect Devices

I have been trying to disconnect a few devices on my Wi-Fi network that I do not recognize. After searching for hours and being ignored by the in app Xfinity Assistant, I came across the proposition that changing your Wi-Fi name and password would disconnect all devices. It does NOT do that anymore.

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Recent channels? Favorites?

New app design is horrible! My two most used features are gone. I almost always choose a channel from my recently watched list. Where is that now? if not, I browse my favorite channels. Where is that now?? btw topic file in this form is broken

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Xfinity Stream Website

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I agree with most posts here. My complaints so far (on my iPad Pro): - no more “favorites” function - no more “scheduled recordings” function - no more red dot on programs I’ve set to record on the listings page - the tv show detail no longer shows

alawyn

 commented 

14 hours ago

 to the conversation: 

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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Need Help Provisioning ONT for my Own Router

Need Help Provisioning ONT for Customer-Owned Router Hey! Having had a few... unsuccessful... chat's and calls with Xfinity support, I started reading through some posts here. It looks like the best way to get the right people is to reach out for support here. I have brand new EPON fiber, with the X

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Customer Service

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BRIT BOX, found ONLY 3 SHOWS available to watch Free this Week on BritBox

I tried to watch a number of shows this morning on BRITBOX, but 95% OF THEM WERE NOT FREE TO WATCH. After clicking on Episodes, the page displays Available, Free and Upcoming. When I click Free, it shows, WE HAVEN'T FOUND ANY EPISODES FREE TO YOU. When I click Available, anything I try to watch redi

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On Demand

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Mobile stream app update

Xfinity Stream iPhone Update Removed Scheduled and Recently Deleted Recordings I recently updated the Xfinity Stream app on my iPhone, and the new layout has eliminated two very important DVR management features: The ability to view Scheduled Recordings. The ability to access Recently Deleted record

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Xfinity Stream Website

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Severe Upstream Packet Loss Originating at Neighborhood Node (Hops 3/4) – Requesting Engineering Line Audit

Hello,I am experiencing severe, ongoing connection drops, latency spikes, and packet loss that are disrupting real-time applications like video calls, and live data streaming (baby monitors, security cameras) on my PC and wireless devices. This has been occurring consistently for several weeks. The

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Your Home Network

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@user_h1j6zr​ Problem fixed, but the new app sucks in different ways! Hard to navigate, no easy access to the recent channels for flipping between programs, pushing the up or down button at the wrong moment changes the channel. Maybe just stop trying

user_h1j6zr

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16 hours ago

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Unable to Forward While Recording

I am unable to fast forward when watching a program that is currently recording. This feature was working prior to the update. I have a Samsung TV. The model # is QN65S9ODDFXA. I have tried deleting and reinstalling the app, as well as, hard restarting the TV. I see that others with different TV bra

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Agreeing with OP and all previous posts. New Xfinity Stream app has zero access to create or view previously selected favorite channels.   I use the app on iPhone, iPad, Roku, and PC.This is a terrible update with seemingly no reason for many

user_4a6r8p

 commented 

17 hours ago

 to the conversation: 

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Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.

Question

Yes, this recent app update (2.183.1 on my LG TV) is terrible. The only selection on the Guide is “All Channels” - there is no longer a “Favorites” filter.  The “Watchlist” is NOT a substitute!

user_gb7q18

 commented 

1 day ago

 to the conversation: 

4

U
Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.

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Hello @user_4m8w2n, and thank you for reaching out here on our Xfinity Community forums. I understand wanting your Favorites back when that’s how you normally use the guide. The recent Xfinity Stream update for Samsung TVs changed the layout, m

XfinityCliff

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1 day ago

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lodge a complaint about Favorites being removed

To Xfinity Support / Product Management,I am writing to express my strong frustration and formal complaint regarding the recent update to the Xfinity Stream app on my Samsung Smart TV.With this latest update, the ability to filter the Live TV Guide by "Favorite Channels" has been completely removed,

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Thank you for using the Xfinity Community Forums page to reach out today. I understand that your speeds have been slower than anticipated recently. Let's see what we can do to resolve this for you today. Please send us a direct message with your ful

XfinityMarcus

 commented 

1 day ago

 to the conversation: 

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Slow XB10 speed

The speeds on my xb10 appear to be capped. Please audit my rate codes and push a fresh FDX bootfile to my MAC address.

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I was at the store in Gig Harbor last Thursday Nov 5 to purchase a smart watch, which I did. It was about 3:15 and the watch was taking a long time to transfer all the apps from my phone to the watch. I opted to leave. I was assured that when the tra

user_kgabol

 commented 

1 day ago

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complaint about an employee

I can't find a way to register a complaint about one of your employees= Mia in the Gig Harbor store

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@user_sqco03 O/k we've seen some posts here recently indicating that they have now blocked the end user from accessing the modem component's RF signal error log entries in the XB10 gateway devices. Sorry. A BIG mistake in my opinion...... The sign

EG

 commented 

1 day ago

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The problem I had earlier is back

https://forums.xfinity.com/conversations/your-home-network/frequent-comcast-xfinity-internet-disconnections-xb10-gateway-in-bridge-mode/6ae56a63ee6d4fc48c6a8ec3?commentId=6af1b17681a26211acf10496 I really need some help here.

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