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...or, and this is crazy, Xfinity could just post the resolution. So many closed posts with this same issue, and most of them go to DM so nobody else can help themselves. I suspect nobody is being helped, just talked in circles until they give up.

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Port Forwarding Not Working

Ive seen this issue alot, my port forwarding doesnt work. I have a wireguard server setup on my server so I can remotely connect to my network to do work and such, but I have not ever gotten port forwarding to work so I have to fall back to UPnP. I dont need a link to a article on how to turn on por

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Hello @user_doievq Some local channels in some areas were impacted by an open contract negotiation with Scripps broadcasting. That could be the ABC channel. As for Heroes and Icons that is not one that I have see have any recent changes so we may wan

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WHY NO ABC TV AND NO H & I CHANNEL, WHICH IS HEROES AND ICONS.

Both H & I, and ABC are not available. BOTH CHANNELS were included in my contract, yet no lowering of my bill. Comcast is a thief, the worst kind of corporate greed. DO NOT USE XFINITY FOR ANT THING BUT TV!. They nickel and dime you and you will pay more. Forget mobile service to.

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XfinityJustinM, This is a known issue as noted in the other posts on the SiriusXM error. The troubleshooting steps do not resolve the problem.  This needs to be escalated to technicians who can research and resolve the application failure. 

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My SiriusXM app on my box stopped working

My SiriusXM app stopped working and won’t even load (error code 4036) It worked, then stopped for a few weeks. It ran for one day in February and hasn’t worked since. My box is compatible (Xc-1) and I’ve tried all of the remedies, none of which worked. I’m not resetting my box again, because it knoc

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Hi there and welcome to Comcast! I am sorry to hear your recent experience with our over the phone customer service. If i were in your shoes, I would be upset to. You are in the right place and we are happy to assist you today and take a look at your

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Call center frustration

I simply cannot deal with the overseas call center anymore. They have "resolved" my issues and reconnected me twice. Twice I was told tgat the balance was taken care of, we didn't have to pay any more. I've spent hours on the phone with these guys, bring told 1 thing, and then another. Offers made b

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Thanks for taking the time to share some additional context about your experience, @Sklz123. Your recent interactions have not been up to the customer support level that we expect our teams to provide. We can certainly use this as an opportunity to p

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Xfinity Support

Can I have a provisioning engineer check my model upstream signal? I upgraded to the 2Gig Internet yesterday and bought the CM3000. I spent all day dealing with T1 troubleshooting and I am not confident they sent the right configuration file. I had a technician come by and confirm that the incorrect

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suria Thanks for reaching out about a recent channel missing from your lineup. I would be happy to see if it was lost/moved/or currently in negotiations for you.  Can you send us a direct message with your full name, name of account holder (if d

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NHK suddenly removed without notice on March 31 2026

Why did NHK channel 265 in my market suddenly disappear from my lineup on March 31 2026. No notice or warning Watched it for years. Removval. of another channel that didn’t show commercials

Question

I have been hearing this a lot in MetroWest area. I often do speed test on the Xfinity app and the router get 60 Mbps, then go on Ookla and get 400 Mpbs. Some days I get the 1000 I am paying for. Every time I see a Verizon rep trying to sell their se

 commented 

3 days ago

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slow service -

Note: I have also posted this publicly on r/Comcast_Xfinity. I can be reached at [your phone number]. I am a customer on the Xfinity 1200 Mbps / 30 Mbps upload plan in the Beverly/Gloucester, MA area (North Shore) and I am consistently receiving significantly below-plan speeds. Current measured spee

Question

user_0i9hr1 I am very sorry about the recent network changes. We appreciatte your feedback cnd hope we can come to an agreement with the network.  

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When will ABC stations be reinstated?

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont

Question

Please find a way to reinstate a standard and significant national station, ABC. Come to a compromise and decrease your profit a bit. I am a 40+ year subscriber (that might be a record). I and other subscribers have paid top dollar to get your servic

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When will ABC stations be reinstated?

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont

Question

user_kdbfhd Hello, I am very sorry for the current change regarding the Scripps network. Here is a link that provides detailed information about the recent changes https://www.xfinity.com/support/articles/ew-scripps-agreement-expired.   

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Scripps channels

I am writing to formally complain about the removal of Scripps network channels from my Xfinity television package while my monthly bill remains unchanged. This situation is unacceptable. I am being charged for a level of service that Xfinity is no longer providing. The channels that were part of my

Question

Xfinity why do you keep deleting some of my posts??? The fact remains that everyone in PNW w/ cable use to get M's games, but now you can only get them with Premium TV package (most EXPENSIVE).  Xfinity should do the right thing and fix this is

 commented 

3 days ago

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Seattle Mariners baseball TV channel

I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co

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I'm sure many more will bail especially with all the recent rate increases this past year. unhappy again.

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Scripps and Xfinity not working out agreement

Do we get a discount since you (Xfinity) have not reached an agreement with Scripps? It is a channel we currently pay for and since we are not receiving it, where is our refund??

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rialinn, Thanks for the updates. If your email is working fine on our native site, there has to be some sort of disconnect at the device. Have you reached out to Apple support to check if there are any additional settings or new configurations needed

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Unable to send email

I’ve read the previous responses to this issue and gone thru the fixes in settings. I cannot find a direct message icon on my Xfinity app and the chat is no help. Can someone please help? This hasn’t happened before and I’m baffled

Question

I'm glad to know everything is up-to-date and that you're at least able to receive emails normally through the iOS Mail app. Have you by chance updated or changed your Xfinity password recently?

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Unable to send email

I’ve read the previous responses to this issue and gone thru the fixes in settings. I cannot find a direct message icon on my Xfinity app and the chat is no help. Can someone please help? This hasn’t happened before and I’m baffled

Question

I have the same issue with an iphone 14. most recent OS. just started this past week.  One day it was fine and the next i cannot use the xfinity app.  I spent 2 hours on Sunday with tech support trying to figure it out and in the end he sa

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server access denied on xfinity app

I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein

Question

Upon using my "newer cable box", I found it to be inferior to my "older box".   (This is how the agent from Infinity Access referenced it to me)   The Infinity Access agent ordered the Xi6 Wireless TV Box for me to pick up a

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Diamond Membership - 150 Hours DVR Perk lost when exchanged cable box

I received an email congratulating my Diamond membership (a 44-year customer), and as stated, I didn't have to sign up. My prior plan had 20 hours of DVR service. I was automatically upgraded to 150 free hours. Unfortunately, my cable box lost power, and it was exchanged for a "newer, upgraded" box.

Question

user_ru93fb Good morning, and welcome to our Xfinity Forums! We appreciate you taking the time to reach out to our team for assistance with your recent change and services. It can be extremely frustrating not receiving the services you thought you si

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Wrong information given

How can I get help with totally being misled by Xfinity employee ([Edited: Personal Information], asst manager at Hanover. Pa Xfinity store)? Guided me to drop Triple Play (lose home phone) to save what she said was $50 monthly but not lose channels on cable. In fact she said I would gain Hulu. Orig

Question

It's not ABC the network, it's the affiliate's owner Scripps. They own different affiliates in different markets. In some it's ABC, in others it's NBC, CBS, or Fox. Some of their channels are independent. Sadly, this one might be a long one. https:

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4 days ago

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Scripps just cutoff in the middle of a prime time program

WHat the heck is wrong with you people? You just turn off a station (Scripps ABC) in the middle of a prime time show!!!!!! ANd post some stuppid messasge saying you couldn't negotiate a reasonable price. [Edited: "Political"]

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