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Can’t get The Madodon to stresm on my iphone Paramount Plus Streaming app through Xfinity

I pay for Paramount+ Xfinity. I think it’s 1199 a month. I have no problem watching Paramount+ streaming program the Madison on my television. I cannot however get the same show on my iPhone Xfinity app I can get other recent shows such as the Rangers, etc.. What am I doing or wrong?

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Xfinity Stream Website

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Hello - I am following up on my message from a couple weeks ago. I have now ended my service at my older address. While my account appears to still reflect that I am a Diamond member, I lost access to Peacock as soon as service was ended at the old a

user_gdpiwj

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16 hours ago

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Moving to New Address – Need Diamond Rewards Peacock Benefit Moved to New Account

Hello - I’ve been an Xfinity customer for a long time. At my current (soon-to-be former) address I previously activated the Peacock benefit as a Diamond Rewards member. I recently opened a new Xfinity 1GB account at a second address that I’ll be moving to. Right now both accounts are active and link

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I have the XB7 and a Blink system. The Blink system worked just fine until recently. I was having wifi connectivity issues with one camera out of 4. No matter what I did, nothing worked.  Even replaced the camera.  Accessing the wifi setti

user_w16jlf

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20 hours ago

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Blink Sync Module 2 will not connect to XB8-T

I am at my ends. My Blink homse security system has been working up until mid February. Ive worked with blink and tried a replacement sync module. We deternimed the issue was with the XB8-T. I called Xfinity and they sent a tech out to my home for something that a tech did not need to come out for o

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We had our most recent update for our app on March 17, 2026 user_v4tcef! However, we do not have information yet on the next update. Would you like to proceed with an appointment?  

XfinityNatalie

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2 days ago

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peacock freezing

While watching a movie on Peacock, ex:Fall Guy, during the mid movie commercial the box freezes and has to be restarted. Happens only on Peacock.

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Hi user_z3y7u6! Thanks for taking the time to visit our Xfinity Forum letting us know about the inconsistencies you've experienced with the recent changes made to your account. Your loyalty means everything to us, and we truly value you being and Xfi

XfinityAmira

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2 days ago

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RE: Support issue along with very inadequate customer service.

I can’t believe what happen to me! 35 years with comcast and this is what they tell me. Talking to customer support and escalated it to a supervisor they said the wrong thing to me! First they tell me I need to change My plan then they tell me I need to get rid of my land line. Then they tell me I w

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TV Pixelation

Has a solution been found for the pixelation issue? I am in SE Denver and have had the problem subsequent to recent network enhancements. It occurs on HD live programs, but not on streaming apps. A new modem was installed in December. On March 4, I set up a new X1 TV box, including a new HDMI cable,

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X1

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Complaint

I am writing to formally dispute recent charges applied to my account related to a service visit and sensor replacements. On02/24/2026, I contacted your chat support due to multiple sensors not functioning properly. During that interaction, the representative advised me that there was a system-wide

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Customer Service

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Hello user_up458r thank you so much for taking the time to reach us here via our Xfinity Forums, and for sharing your recent experience. We understand the need for all customers, both old and new, to have the best combinations of service and value. W

XfinityAlfonso

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3 days ago

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Xfinity - Value as customer only when you are new, Loyalty Not rewarded

Xfinity has consistently made it where I am purchasing way more services than needed. Then of course, it is my job to remember that I will be charged double when the year is up. When you speak with customer services, they then give you the good old hokey pokey sales pitch, leaving you believe that y

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Hello, @user_551cus! Thank you for taking the time to visit our Xfinity Community Forum and for posting your billing concerns. We absolutely appreciate your loyalty! And I'd love to see what our Digital Care Team can do to help :) First, we ask that

XfinitySara

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3 days ago

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Charges

[Edited: "Personal Information"] I have been a customer for 30 years since 1995. Not only during that 30 years did I have service at that home address, but also had service at our business that was on Central Ave, Middlebrook Pike, and Blueberry road. I was put on a 2 year plan and put in an interne

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Hi, @MacLady. Our Customer Security Assurance team, CSA posts known security alerts and phishing scams here, https://spa.xfinity.com/alerts. The team provides the domain for each email address. The steps we provided above show how to send the informa

XfinityRay

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3 days ago

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spam

Just received a spam message that I almost followed the link because it looked a real Xfinity message: Voice Message We Have A New Verification Update Notice✅ To noreply@mail.com Blind copy xxxxxxxxx@comcast.net Xfinity ® You have a new voice message You've receiving a 55 sec voicemail from [Edited:

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Repeated connection drops; millions of uncorrectable errors, out-of-spec power

I've been experiencing repeated internet drops the past few days and have been monitoring my modem's signal logs. Modem: Netgear CAX30 Setup: Single coax line direct from wall to modem, no splitter Most recent signal snapshot (restarted modem ~3 hrs prior): I've already verified my coax connection a

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Your Home Network

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I had this same problem in April 2024, tried everything to fix it (see prior 2024 posts), only solution was Comcast Technical Support giving me 24 month free Peacock Premium promo code. Now it's March 2026, just changed Comcast internet/phone plan (a

user_4ldf9v

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4 days ago

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account is already linked to another Peacock account

Anyone have a fix for this error after changing their plan? Other support threads show this issue goes back years with no fixes. I've already spent hours with useless support who told me I would be contacted within 48 hours, but days later it's still broken, and no one has contacted me.

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@XfinityMartyR​ Thank you at least for the response. It seems I am going to have to explain it yet another time. This is the problem. I have been viewing my membership site for about 10 days now. I see all sorts of other benefits that I could potenti

user_x9xk0e

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4 days ago

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at my wit's end with Xfinity customer service

I've about had it with Xfinity. The instructions on how to DM Xfinity Support DO NOT WORK. I am a reasonably intelligent person who can read and understand instructions. I have been entirely unable, despite being signed in, to successfully follow their instruction on how to DM. Not that it matters.

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user_3v050m, Hi there! Thank you for taking the time to share this in such detail. I can hear how incredibly difficult and overwhelming this experience has been, and I want to acknowledge the real personal, professional, and medical impacts this pro

XfinityGabriel

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4 days ago

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incompetent porting

To Xfinity Executive Leadership, I am writing to express my profound disgust and absolute outrage at the catastrophic failure of your company to perform a basic service: porting my long‑held Verizon phone number to Xfinity Mobile. What should have been a straightforward process instead became a mult

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incompetent porting

To Xfinity Executive Leadership, I am writing to express my profound disgust and absolute outrage at the catastrophic failure of your company to perform a basic service: porting my long‑held Verizon phone number to Xfinity Mobile. What should have been a straightforward process instead became a mult

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Customer Service

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I believe this is the best board for these concerns. Just this morning I had to turn on my VPN on my Android phone to pull in my email.  If there is a better board, please recommend it.  Then do I need to copy/paste all my previous posts h

EricN

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4 days ago

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email will not load via mobile apps/outlook when on wifi - server error

I cannot get my comcast.net emails to load on my tablet/phone/outlook while connected to my home wifi. This has been happening for the last 3 days. I have uninstalled/reinstalled apps, confirmed IMAP settings are correct, and restarted my router. I am outside of Xfinity internet service area and con

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Hi there, @KJW1! Sorry to hear about the trouble. Have you attempted to update the app recently?

XfinityFrank

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4 days ago

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I have problems accessing my emails from the xfinity app

I used to able to open the xfinity app, touch the email blue button, and the emails appeared. It not longer works. I must ask the Assistant for a link to my emails. What is going on to require this work around?

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... Until recently, my Xfinity IP gave me the correct geolocation for my location. ... Apologies if I'm telling you things you already know, but: Comcast/Xfinity assigns your public IP address, but does not control where others think that IP is loc

BruceW

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4 days ago

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IP Geolocation used to be correct...now it's showing me across the country

Hello, I am located in Northern California. Until recently, my Xfinity IP gave me the correct geolocation for my location. Then, I started seeing Google Searches, and other websites that automatically geolocate you, showing me in "Virginia." I initially thought it was just Google giving an error, bu

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Accepted Solution

IP Geolocation used to be correct...now it's showing me across the country

Hello, I am located in Northern California. Until recently, my Xfinity IP gave me the correct geolocation for my location. Then, I started seeing Google Searches, and other websites that automatically geolocate you, showing me in "Virginia." I initially thought it was just Google giving an error, bu

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Your Home Network

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Hi @user_73lnwe , We completely understand how frustrating it can be to discover that channels are missing—we want you to have the best possible experience with NOWTV. To help you identify which channels should be included with your service, pl

XfinityMelinda

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5 days ago

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tv channels in popular tv package

where can I find the channel listing for the 125 channels package

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