Hi folks I have noticed over the last few months my internet signal has been dropping out with increased frequency. I have an older Motorola MG7315 Modem but it has been working fine for a long time. I have looked at getting a replacement but wanted to do a little diagnostics first. Since I have had

My bill went up for my internet service, so I went to the online chat to ask for any current promotions that could be applied. I was offered $60 a month for 5 years to which agreed. I told the agent, hey this agreement doesn’t show the correct monthly charge to which they said don’t worry it will be

I am 77 and have had recent eye surgery. I had order a new iPad through Xfinity and shortly after I received it, I got a phone call from what was showing up as Comcast. And like the other similar victims I have seen on the forum, I fell for it. They email'd me a FedEx label and FedEx picked the box

My system is only giving me ipv6 addressing and my network is not working. I work from home and this is not helping at all. Everything was working until a network outage recently.

I’ve never written an email to complain, but I felt compelled to address the most unacceptable customer experience I’ve had with your company. My husband and I have been loyal Xfinity customers for years. We’ve had all our services (mobile, internet, and TV) with you, and we were even considering ad

Hello, My VPN disconnects during uploads when connected via WiFi on my Xfinity XB7 router. Key findings: Issue occurs ONLY on XB7 WiFi (both 2.4GHz and 5GHz) Wired connection works fine Using a Netgear extender as AP works fine Other coworkers with Xfinity XB7 and XB8 routers report same issue, thou

I recently upgraded from 1GB speed to 2GB due to a promo where it was the same price. The issue: even after upgrading, my modem would only spit out less than a GB in speed. I called Comcast and the rep says there is definitely and issue and says they are scheduling a technician to come out, without

The recent $5 Fandango promo code to watch The Super Mario Galaxy Movie no longer is working when purchasing tickets on Fandango.com. I'm under the impression that we have until April 8, 2026 to use the code. I'm very disappointed that I'm unable to use the code to purchase the movie tickets! The Te

I have been chatting with, on the phone with and been in the xfinity store for my most recent orders and have been having issues get everything straightened out. I used to have xfinity now internet service. I have now moved over to Xfinity Internet 300MBPS for 5 years for 40 a month. I have setup au