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I'm sure many more will bail especially with all the recent rate increases this past year. unhappy again.
Scripps and Xfinity not working out agreement
Do we get a discount since you (Xfinity) have not reached an agreement with Scripps? It is a channel we currently pay for and since we are not receiving it, where is our refund??
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rialinn, Thanks for the updates. If your email is working fine on our native site, there has to be some sort of disconnect at the device. Have you reached out to Apple support to check if there are any additional settings or new configurations needed
Unable to send email
I’ve read the previous responses to this issue and gone thru the fixes in settings. I cannot find a direct message icon on my Xfinity app and the chat is no help. Can someone please help? This hasn’t happened before and I’m baffled
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I'm glad to know everything is up-to-date and that you're at least able to receive emails normally through the iOS Mail app. Have you by chance updated or changed your Xfinity password recently?
Unable to send email
I’ve read the previous responses to this issue and gone thru the fixes in settings. I cannot find a direct message icon on my Xfinity app and the chat is no help. Can someone please help? This hasn’t happened before and I’m baffled
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I have the same issue with an iphone 14. most recent OS. just started this past week. One day it was fine and the next i cannot use the xfinity app. I spent 2 hours on Sunday with tech support trying to figure it out and in the end he sa
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein
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Upon using my "newer cable box", I found it to be inferior to my "older box". (This is how the agent from Infinity Access referenced it to me) The Infinity Access agent ordered the Xi6 Wireless TV Box for me to pick up a
Diamond Membership - 150 Hours DVR Perk lost when exchanged cable box
I received an email congratulating my Diamond membership (a 44-year customer), and as stated, I didn't have to sign up. My prior plan had 20 hours of DVR service. I was automatically upgraded to 150 free hours. Unfortunately, my cable box lost power, and it was exchanged for a "newer, upgraded" box.
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user_ru93fb Good morning, and welcome to our Xfinity Forums! We appreciate you taking the time to reach out to our team for assistance with your recent change and services. It can be extremely frustrating not receiving the services you thought you si
Wrong information given
How can I get help with totally being misled by Xfinity employee ([Edited: Personal Information], asst manager at Hanover. Pa Xfinity store)? Guided me to drop Triple Play (lose home phone) to save what she said was $50 monthly but not lose channels on cable. In fact she said I would gain Hulu. Orig
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It's not ABC the network, it's the affiliate's owner Scripps. They own different affiliates in different markets. In some it's ABC, in others it's NBC, CBS, or Fox. Some of their channels are independent. Sadly, this one might be a long one. https:
Scripps just cutoff in the middle of a prime time program
WHat the heck is wrong with you people? You just turn off a station (Scripps ABC) in the middle of a prime time show!!!!!! ANd post some stuppid messasge saying you couldn't negotiate a reasonable price. Is thsi the way Trump is goign to eliminate broadcast TV ? By his rich buddiues buying the stati
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Hello, thank you! i use my mobile phone. Never had this problem prior. No recent changes to my phone or email although i have tried deleting and reinstalling the mail account and resetting my password to see if it would fix the issue with no su
Unable to send email
I’ve read the previous responses to this issue and gone thru the fixes in settings. I cannot find a direct message icon on my Xfinity app and the chat is no help. Can someone please help? This hasn’t happened before and I’m baffled
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my ARRIS TG862G xifinty router has not been working no wifi
This account was originally held by my late father, and we have maintained the service since 2023. Recently, we upgraded our service to the 'Diamond' plan. Since this change five days ago, we have had no connectivity. While the hardware indicates it is powered on, the SSID (network name) is not broa
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Your Home Network
Cancel service
Hi, I've read other posts and answers. I don't see a direct message icon near the bell icon. I need to cancel all my services as I'm moving in with someone else. Please help, thanks
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Customer Service
Hello - I am still waiting on a resolution. I have now had techs to the house 3 times with the most recent one reproducing the issue and concluding it is a broader network issues. This was one week ago and no resolution has been provided.
Dropped packets after recent network upgrades
One week ago we had 'service done in our area' and ever since this service was completed we have had dropped packets happening every ~5-15 minutes for 5-10 seconds resulting in complete disruption to work and personal calls as well as general inconveniences across general Internet use. The issue hap
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I would think the official employees here could help you. Only I suspect they stopped monitoring this section of the forum as they only seem to be responding to posts under the customer service section atm. If not here I've had luck in the past from
Can a XG1v4 still be ordered?
I recently changed tv/internet packages and the online ordering decided to send me new 4K boxes, It sent me 2 Xi6s. So I returned them and kept my old equipment. I have my own modem and wifi, and I know for a fact my router isn't new enough to handle IPTV, as its only ac (wifi 5) I don't want to buy
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Bundle Discount Removal Due to Service Availability – Account Review Request
Hello, I am reaching out regarding a recent change to our Xfinity Mobile billing. We've recently moved to a new apartment community where Xfinity internet service is not available, and the property has an exclusive agreement with another internet provider. Because of this, we were required to cancel
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Customer Service
@user_zk44htThank you for sharing your recent experience with us and allowing our team the opportunity to set things straight. The autopay/paperless billing discount is applied automatically by an automated process within 45 days of the system recogn
Formal Complaint for being lied to more than once
In early March, I decided to change my payment method from ACH to credit card. I had no idea that a $10 discount would be removed by doing so. There was no alert or anything notifying me of this. So when I got my bill I was surprised it was $10 more. So I got on chat and after having a terrible time
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And on which device was the most recent error, the iPad? If so, can we try signing out of the app, uninstalling it (Settings > General > iPad Storage, tap the app, and select Delete App), fully power cycle the iPad, then reinstall the app and
Cannot record bravesvision
I have access to the new Bravesvision channel (1254) and have watched games live Friday and Sunday. However, every time I try to set a future game to record I get an error code. Today it was code 403 which just tells me something went wrong. I have a team recording set (from last year) but that is s
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local channels changed
I have Xfinity internet only, and I use Fubo and Peacock to stream my local broadcast channels. I live in Pittsburgh, PA, and have always received Pittsburgh-area local channels. Recently, all my streaming apps have started giving me West Virginia local channels instead of Pittsburgh, which means my
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Your Home Network
Good Morning, @dwm042 I'm sorry for the inconvenience you are experiencing trying to get astrospheric.com verification codes in your email. I definitely understand how important that is to get those verification codes. Can you please check the follow
Not receiving astrospheric.com verification codes in email.
I suspect they are being blocked. They are not in spam so the block is upstream of that. If I post their email address, it will be blocked, but I'd be happy to provide it as I got three of them in mid January. But I don't get them anymore and I want my tablet application registered. Thanks in advanc
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Xfinity why do you keep deleting some of my posts??? The fact remains that everyone in PNW w/ cable use to get M's games, but now you can only get them with Premium TV package (most EXPENSIVE). Xfinity should do the right thing and fix this is
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Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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