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2 1/2 Hours Texting With Support…Where are my channels????
I literally spent 2 1/2 hours texting with support. to tried to find out why they took the channels away. What a complete waste of time and extremely frustrating. No Hallmark, Food Network, Great American Family, Up TV, etc. We are in Christmas movie and show season. I am a recent widow please give
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Xfinity Stream Website
Hi @jvarnell! Thanks for reaching out on our Xfinity Community forums! We completely understand your frustration, especially when changes to the Xfinity Stream app affect features you've come to enjoy and rely on. We know how disappointing th
Unable to see scheduled recording with new streaming app (version 9.0.0
I’m not able to see my scheduled recordings anymore with streaming app version 9.0.0. Previous versions I was able to see scheduled recordings under the recordings tab. Now with new version it is removed.
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How to Roll Back the New Xfinity Stream App Update on Android / Samsung Devices (Get Favorites & Old Layout Back)
Title: How to Roll Back the New Xfinity Stream App Update on Android / Samsung Devices (Get Favorites & Old Layout Back) If you are frustrated with the recent Xfinity Stream app redesign (missing Favorites, broken DVR controls, no mini-guide, etc.) and you use an Android phone, Android tablet, or Sa
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Xfinity Stream Website
@user_7iioz4 thanks for taking the time to post and share your feedback regarding the recent Xfinity Stream app update, her on our Xfinity Community Forums page. I can submit the feedback provided to the proper channels. In the meantime here is some
Streaming app changes
Whoever suggested and approved these changes needs to go back and rethink them. I just got the update yesterday and am so disappointed. Here’s what I’ve noticed. 30s fast forward gone from recordings App still crashes Resume not available Can’t swipe to delete recording Icons in place of show don’t
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Good day Sickofit1124, and thanks for being an active member of our community with your post! We know how important those features you mentioned are within the Xfinity Stream app, and sorry if you're running into any issues after a recent update. Wit
Not a good move Xfinity!
Why in the world would you make an app harder to use. I really only use the app in my bedroom to watch my DVR'd shows. I actually had to call in last night to try and figure out how in the world to use it. While I waited, I actually got to the show I wanted to watch. They took something that was so
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Hello @Omc53, and thanks for sharing your experience and concerns on our Xfinity Community forums. We understand your frustration with the recent changes to the Xfinity Stream app, especially when features you've relied on are no longer available or
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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Agreed! It is awful! 1) When I switch between the app and watching on my TV, it loses my place in the show and I have to restart (never happened before). 2) Smart Resume is not available on the app anymore and the forward and back jumps are 10 sec
New Xfinity stream app
New app is bad. If changes do not happen with in a week I will be cancelling my subscription
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Hello @user_smz8ff, and thank you for reaching out here on our Xfinity Community forums. We understand how frustrating it must be to go through multiple sign-in steps only to find that you still can't read forum posts or comments. We certainly want y
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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@Mr-DJ - We understand your frustration with the recent changes to the Xfinity Stream app, especially when features you've previously relied on are no longer working as expected. We appreciate you clarifying what you're seeing with the Watch List and
UPDATED APP NO LONGER HAS FAVORITE CHANNELS TAB!
I just upgraded to the new Xfinity App and there is no tab for our favorite channels! We have the box for all our other TVs and was convinced to use the app for another one on the house. But after the upgrade we no longer see our well used favorites tab. Can the plug it back in. Seems counter intuit
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Hi, @mblevitt. We appreciate you choosing the Xfinity Community Forums to share your feedback. The recent update has caused known issues that our backend team is actively working to resolve.
Mobile stream app update
Xfinity Stream iPhone Update Removed Scheduled and Recently Deleted Recordings I recently updated the Xfinity Stream app on my iPhone, and the new layout has eliminated two very important DVR management features: The ability to view Scheduled Recordings. The ability to access Recently Deleted record
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... I get concerned that most of them are years old and may face a EOL issue in the near future All devices will eventually. Unfortunately, AFAIK Comcast/Xfinity has never given advance warning to tell us when a device will go EOL. We only find out
Netgear C7000v2 — End-of-Life Status and Replacement Requirements
I am an existing Xfinity Internet customer using my own Netgear C7000v2 modem/router, purchased in 2018. My current plan is Gigabit Extra, costing $80/month. Xfinity's equipment compatibility checker recognizes my modem but displays the following warning: "Your modem isn't optimized for the plan you
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Just trying to help, here: Go to the ORIGINAL post at the very top of this thread, from "user_32k184". Make sure you are "signed in". Under his post you will see a button that says, "Unfollow". Click it. It will change to "Follow" and you will no lon
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
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Hi user_43sawp, we appreciate you sharing your concerns here on the community forums! I apologize for any negative experience that's been brought on by the most recent update to the Xfinity Stream app. Our team is aware of the issue, noting the feedb
Xfinity Stream App Update is Terrible
The Xfinity Stream app update is terrible. I can't even do basic things like see scheduled recordings, filter on HD channels only, or search for a channel. You have to scroll through hundreds of channels to find what you are looking for. Need to go back to the old app now!
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Howdy user_72bfc8! We appreciate you dropping by our community to share your feedback on the recent Stream app update. We know how important certain features can be, and rest assured our teams are aware of the issues. Please know Favorites are still
New Xfinity Stream App NOT A GOOD CHANGE!!
The app on both my apple devices has changed to this new experience and it is awful!!! I can't see any scheduled recordings. I have to scroll through all the channels to get to the one I want to view. Then, that view doesn't show the red dot(s) on the program names anymore indicating that it is reco
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And when did these changes take place. Literally a week ago, I could watch dozens of channels I now can’t watch. The point of getting the streaming service was to watch on the go. This doesn’t make sense. But I still want to know when and why this al
Xfinity Stream- Out of home
Why are so many channels not available when using the Xfinity Stream app away from home? Other streaming services, like DirecTV and YouTube TV, have all the subscribed channels available no matter where you are, at home or away. The excuse given in the Xfinity Stream app is that it’s a contractual i
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Hi there, @user_2a95d2! Thanks for bearing with us as our teams work on the recent issues with app!
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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Can we please have the old app back???
Maybe add it back to the Apple App Store under another name so customers have a choice? Other posts have already listed half a dozen omissions from the new app that make it almost useless to me. There was nothing wrong with the old app! Why replace it with something inferior?
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Xfinity Stream App
XfinityThomasA can you tell us if you've escalated this to your technical or programming group? Do you have a reply from them you can share? This issue can not be solved at your level. It is well documented and, as evident from the numerous posts on
Unable to Forward While Recording
I am unable to fast forward when watching a program that is currently recording. This feature was working prior to the update. I have a Samsung TV. The model # is QN65S9ODDFXA. I have tried deleting and reinstalling the app, as well as, hard restarting the TV. I see that others with different TV bra
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My X1 box went nuts a couple of days ago also. 'Saved' -->'Recordings' brings up a note saying "Sorry, these recordings aren't available." "Please try again later or select 'All' to browse all of your recordings" which takes you back to the "Sorr
DVR recordings just disappeared
Did anyone else's recordings just disappear?? A couple are still there. Several movies are gone and we can only see the 3 new recorded shows on the tv, no other device in this house is showing them. I have rebooted everything. This is crazy!!
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Hello user_3qax5j 👋 We understand how important the Xfinity Stream app is to members that rely on it such as yourself, so thank you for dropping by to share your feedback after the recent update. With the new Xfinity Stream TV experience, the option
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New Updated Xfinity Stream app
“Horrific” “ONE” star at best The updated app NO longer has the following features: 1. Ability to save favorites 2 Ability to categorize your own channels 2. Provides a summary of a program 3. Provides names of actors in a program 4. Ability to easily toggles between programs from the same screen. I
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