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Hey @user_2c1189, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to leave your feedback and experience regarding the recent enhancements to the Xfinity Stream App. We will be more

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Go back to old streaming app

I agree with all. This is the worst app/ it glitches constantly with technical error. The other app had the features everyone liked and had fewer technical glitches. Please switch back!

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New Xfinity Stream app is horrible

Please fix the xfinity stream app. The new update is horrible. Everything is worse. I don’t know where to begin. Bring back the mini-guide feature, make it easier to access recent channels, show the program and teams that are actually playing on the channel, etc. It’s so much harder to navigate effi

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Rogersjp, we know the recent update has been frustrating. We are aware that customers are reporting issues with the update, and we are taking in the feedback. We thank you for your patience, and we are working to get everyone more details.  &nbs

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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Restore Favorite Channels to Xfinity Stream — November 2026 Update

I am a longtime Comcast/Xfinity customer in Naples, Florida, and I am extremely dissatisfied with the recent redesign of the Xfinity Stream app. I watch Xfinity Stream on my iPad. The removal of the Favorite Channels feature is a major step backward in functionality. Previously, I could quickly acce

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Good afternoon user_pqqnxq thanks so much for reaching out and sharing your recent experiences. We'd love to help however possible in resolving your core concerns and ensuring that any commitments are met as much as possible. Please send us a DM to

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False commitments on recorded lines

I am extremely dissatisfied with Xfinity’s lack of accountability. During previous phone calls, representatives made explicit commitments to resolve my issue. Despite continuous follow-ups and multiple complaints, no action has been taken to honor those promises. I expect Xfinity to review my accoun

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The recent November 2026 update to the Xfinity Stream TV app removed the option to filter the Live TV guide by Favorite Channels on LG and other Smart TVs. Your saved list is not deleted, and Xfinity confirmed its engineering team is actively working

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Xfinity stream app update on lg tv

This update gas got to be one of the worst! (11/9/2026) Absolutely frustrating enouph to consider changing services. Lost the ability to view only favorite channels. Now i have to scroll through every channel to get to what I want to watch, even the replica channels. Please change this or give an op

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Streaming App Upgrade is Useless

With the most recent upgrade (9.1.0) , the Streaming App is now essentially useless and prior functionality (e.g., favorite channels) is gone. So disappointing. Please allow users to return to the prior version.

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New Xfinity Stream App Updates - Significant Step Backward

I want to express my frustration with the recent changes to the Xfinity Stream app. I've used this app for years, and this latest update has taken away features that made it convenient and easy to use. Two examples: Deleting recordings: Previously, I could quickly delete all recordings of a particul

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Hello @user_cwccrz, and thank you for reaching out on our Xfinity Community forums!The experience you describe sounds like it was very frustrating, and we would be happy to take a look at things for you, review your recent orders and billing history,

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Extremely Poor Service!

To Xfinity Customer Support, I am beyond frustrated with the service I have received from Xfinity, and quite frankly, my dissatisfaction is reaching a breaking point. When I ordered the Xumo streaming box, it was advertised as FREE throughout the checkout process. At no point during checkout did I s

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Version 9.0.0 Omissions

With the recent update the functionality to filter the channel lineup to favorite was omitted. No one wants to and definitely should be required to manually scroll through the entire channel lineup to find their favorite live TV channels. Additionally, the search function will no longer provide appr

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Good afternoon user_aquho3. I will be more than happy to bring your feedback forward regarding the recent app update.   

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iOS stream app update is TERRIBLE

Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. Bring back the old app NOW!!!

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