To Whom It May Concern, I am writing to formally file a complaint regarding my recent experience with Xfinity/Comcast, which involved billing confusion, unexpected service disconnection, and extremely poor customer service. On May 18th, my services were disconnected. I contacted Xfinity and made a p

Dear Comcast/Xfinity Customer Relations, I am writing to formally complain about the extremely poor experience I have had with Xfinity internet service and customer support over the past several months. My internet service has been consistently slow, unstable, and intermittently disconnecting across

today I received an email from xfinty confirming an updated service order. however, I have not made any recent changes to my service. the items listed and costs were the same as my last bill, so nothing appeared to change. was this just a glitch or am I missing something?

Hello, I migrated to yahoo mail and all was well. I then had trouble sending text message from my iphone to my new email (I was using ...@comcast.net. I read somwhere to delete the comcsat email account from my phone which I did..... I was then able to get my email messages. However, since I did tha

my wifi cable was cut through by the local water department during a recent dig in my street. i had a fantastic consecution crew come out to help, but they couldn't fix the issue without the water department's help. the crew told me they would do a patch fix and come back when they could schedule a

I am writing to formally dispute an ongoing charge of $7.49 per month for a mobile device that I never received. The device was ordered but never arrived, and I reported the issue last year. The device was subsequently deactivated, and I believed the matter had been resolved. However, after reviewin

After repeatedly getting nowhere my last option is to post here. I gave my recent Xfinity chat support experience a zero-star rating because the issue wasn't resolved. Shortly afterward, I received an email from someone on the customer experience team asking for additional information about what hap

This has been one of the most frustrating, exhausting, and unacceptable customer service experiences imaginable. No grieving spouse should have to fight a corporation for months just to keep a phone number they've had for nearly half a century. Xfinity, you should be embarrassed. Your systems are br