I have searched until I’m no longer able to. I am 90 years old and this is so confusing

Hello, I recently visited the Xfinity store in Palm Beach Gardens, FL, on August 15 regarding a billing issue. During my visit, I was informed that the charge would be waived. However, I still see the charge showing on my account as a future bill. Would you please review the notes from my store visi

The favorites have disappeared from cable box but are still available in the app. I have rebooted and performed a system refresh to no avail.

No audio coming from my TV after it was unplugged briefly

I have had my tv and internet turned off because I couldn’t make the payment on the day I was supposed to because I was in the hospital with a heart attack and had a slight stroke while in the hospital I just got home on Saturday I tried to get help. Made a payment to xfinity but they said they coul

I have been with XFINITY since January and nonstop I have got hung up on gender discriminated against and the top it off the person that used to live here in this apartment I live in when I order Services. They had a block on it for Services here so when I called them, they took the block off and I

I called Xifinity customer Rep today and as i was explaining to her something about my Plan she cut me and said “ Sir, Sir, okay can you let me finish what im saying and then we can talk about that Later ? “ i stay relax and let her finish and the. She said something that Dont match what the In offi

At random hours of the day, our Wi-Fi drops. After a couple of months, I asked my neighbors if they were experiencing the same thing, and they are. They also have Xfinity. I'm not sure what is wrong, but it used to not do this.

My city was affected by the flooding in Indiana. My job was destroyed and now I have zero income. I have a payment arrangement due tomorrow to keep service on and need to see if I can get it extended. I can't lose my internet right now!!

I went in because my T-Mobile Internet connection at home was very slow. I was continuously episode on a plan and given a modum. After four hours of trying to get it set up and working, It never did. The first issue was just creating a login And getting my account reset after I had just set it up in

Hello, i requested to cancel my services with xfinity on june 5th, and made it extremely clear to the person on the phone (it's a shame i did it on the phone, because now i don't have a paper trail, but it is also exceptionally difficult to reach a live agent on the xfinity chat) that all of my serv

A couple months ago, I moved to a different city. I set up a pre-planned movement of service through the Comcast web page (might have been the phone app). The day of the move, it said my account was no longer active. Assuming it was temporary, from the transition, I didn't think much of it. Once I m

Regarding open safety request [Edited: “Personal Information”]: I am providing specific infrastructure parameters for the dispatched field crew. Following a previous pole accident repair, the aerial drop cable's integrated steel messenger wire was left un-tensioned and is currently hanging completel

I have been an Xfinity customer for years, but the reliability and customer service in my neighborhood have become absolutely unacceptable. In just the past three months, we have experienced at least six outages—and possibly more. Even worse, when Xfinity restores service after an outage, my service