Per other requests here, I am trying to get port 25 unblocked for personal use on my internet. I have an IH ticket (you can probably see it from the backend, but can provide number if needed). Like this post: https://forums.xfinity.com/conversations/email/port-25-unblock-art-of-the-business-as-usua

I have owned my own Motorola MB8611 cable modem since September 2022, and since the middle of December 2022 it has been restarting multiple times per day. After a lot of troubleshooting, I figured out that it is related to the firmware, aka software. With Firmware 8611-19.2.20 it is stable, but then

My Motorola mb8611 kept rebooting frequently as mentioned in other posts I found in this forum. I guess it may be related to firmware update, because a few times I logged into 192.168.100.1, I noticed a different firmware version. The device seemed coming with firmware version 8611-19.2.18. An

He tenido en varias ocasiones que se desactivan a la seguridad de dos paso para y me desconectan la seguridad de mi casa . Y estás meses están desactivado los dispositivo de seguridad en la tarde y cuando salgo al supermercado o es un vecino que está jakiando el portal o es alguien interno de xfini

I'm attempting to get use to the new app, seeing as the 'Xfinity My Account', which works perfectly, is being discontinued. However, the thing I actually use the 'Xfinity My Account' app most for; checking my data usage, won't work. When I open the app, everything is normal but when I select 'Acc

I'm sick with Xfinity Mobile. I cancelled my account (I had 2 lines with them) and confirmed and paid any last dues. I even have email confirmation on my service disconnection. It is now March and I am receiving billing statements for a Xfinity mobile account and each time I click the link to fo

Please help I have been trying to access my DVR recordings on my Xfinity stream website and it’s not working at all. This is very inconvenient we need help please

I am beyond frustrated with Xfinity on a couple of fronts... 1) My network/internet has gone down every freakin' day for the past week! It is beyond ridiculous that my network/internet goes down 5-10 times between 8am and noon but when I call or check the app they are baffled and can only say the

I currently priced all the same services I am getting with Xfinity with a competitor to see how my rates compares to the competition. I was really surprised to see how over charged I am paying currently. I tried to work with Customer Service as I am long time customer and enjoy the product. However,

​Please stop badgering me to approve account changes I didn't request.​ ​ ​ ​ ​ ​I found a similar post for the same thing for a multitude of customers and now I am stuck in the same circle and I am about ready to lose my mind.​ ​ ​ ​ ​ ​Every morning now I wake up to new messag

Xfinity... You need to stop ignoring your customers and fix this problem! This is something definitely wrong with not being able to stream within Chrome.  It worked for years, then it stopped.  You need to stop telling us to clear cache, blah blah blah!  You need to stop telling us t

I have had the worst experience with Xfinity and would never recommend their service to anyone. I had to switch providers because my service is horrible in my area. No one told me I needed to unlock my phone before I started the porting process. Now my phone number is with the new provider but the p

I have a newer generation 4K DVR Model AX014ANC and 4K Mini. I also have the 1GB modem. Similar to other customers my broadcast for live tv is delayed by 45-50 seconds in comparison to other non-Xfinity customers. The odd thing is that the Xfininty stream app is also 45-50 seconds ahead of my box br

I am desperate for a resolution to my issue. My channel line up is wrong every single day. It started in December when I received error code XRE-03056.  When that happens I can not watch the major stations in my area- abc/cbs/nbc. Plus the Food Network channel disappears.  When I hit my c

The price I was quoted is not the price I am being billed and this is an issue that can’t seem to be properly addressed but fixed as well. My busted bill was $110 plus tax and I ended up getting (2) $200 bills for just internet and home services. The internet is $85 and the home services are $25 plu

I just don't understand Xfinity how you have outages in some areas with your internet services around the time customers get off of work to come home to no service but charge a arm and leg for your service. The internet been down since 4pm and still hasn't been resolved but you want that payment eve

I recently had the XFI Advanced Gateway XB8 installed with my 1.2Gbps service and found out that only 1 port provides >1Gbps , while the other 3 ports only provide 1Gbps max speeds. After buying a new ethernet dongle which supports up to 2.5Gbps for my MacBook, I now see speeds above 1Gbps and ha

Hello, my internet service was interrupted between March 4th and March 5th. On the 4th I experience slower download speeds under 100mbps and my plan is for 1000mbps. During the evening on the 5th there was an outage in my area which didn't get resolved until 6am the next day. How would I go about ge

My internet just stop working out of no where. I just got it a week ago no bill is due first time trying xfinity. Not a good look need to get this corrected this is how I work makes no sense

Hello I’ve recently made changes to move my location of services. I’ve ended up moving earlier than expected. I was hoping to move my moving date and activate my Internet as soon as possible. Thanks!