Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (39K)
sent emails not being received
Several emails that I've sent from my Comcast email address have shown sent but they were received as spam. One person said that the emails I sent to her had exclamation points next to them. Why is this happening? How do I fix it? This has been going on for a couple of weeks.
Question
•
Customer Service
the certificates in the pop3 server certificate chain file are not in the correct order
Last Friday, 7/19, I was alerted there was a change in the pop3 995 TLS Certificates and there was the following issue: No certificate issuer foundTrust / do not trust? I elected not to trust at the time. Hoped it would be resolved quickly. The problem still exists. I manually downlo
Question
•
reward peacock premium
i can access via web but not on tv. it says need subscription.
Question
•
Channels and Programming
SUBMIT PHISH EMAIL
There's a very legitimate email circulating that is definitely a phishing email asking to submit a payment. Please be on the look out.
Question
•
Xfinity Streaming // Can only use on Wi-Fi, not Ethernet Connection?
Hello, I am using my AppleTV to connect to Xfinity Streaming, but it says that I can only use it on Xfinity Wi-Fi and not if it is connected via the much quicker Ethernet. I disconnected the Ethernet and set my AppleTV to the much slower W-Fi and it still says I need to connect even though all of th
Question
•
Xfinity Stream App
Pixelation Problems on my tv
This is sad....all this money us customers have to pay for our cable and we can't even watch live television because it's pixelating. I'm trying to watch the opening ceremony of the Olympics but I can't even read the words let alone see who's country are on the boats/yachts. Even the audio is skippi
Question
•
X1
Xfinity military gift card
Hello I am wondering when I will receive the $180 gift card for military. I signed up a couple months ago and have not heard anything yet.
Question
•
Customer Service
Pixelating during the Opening ceremony of the Olympic games
This is sad....all this money us customers have to pay for our cable and we can't even watch live television because it's pixelating. I'm trying to watch the opening ceremony of the Olympics but I can't even read the words let alone see who's country are on the boats/yachts. Even the audio is skippi
Question
•
X1
spam
Why is it eveytime I contacted Xfinity, I will get a spam email. I almost opened it up because it is asking for payment update. I almost fell for it! Somewhere in your system, people can hack into all the information of recent call or plan update. It is not secure and you better fix it. My informat
Question
•
Why is the customer service so bad?
Why is it so hard for Xfinity to port a home number from another company to a phone on my plan? I have contacted customer service multiple times over the past month to get my elderly mother's home phone number ported to a phone she uses on my account. After roughly 4 days from the initial request, h
Question
•
Devices
When will Xfinity add support for 2FA account login using the Microsoft Authenticator App?
Note that I'm not asking IF support will be added, but rather WHEN support will be added, because not adding such support is a significant customer dissatisfaction issue. I know that Xfinity has its own 2FA app. I don't care. Those Xfinity customers who are serious about network securit
Question
•
Temporarily Blacklisted IP address
My two comcast accounts now return this. What did Comcast do to cause this problem and when will you fix it? This started last weekend with one account and has spread to the other one. No, I am not going to spend hours trying to fix a Comcast problem.
Question
•
Transfer acp/lifeline
I give my permission to transfer my lifeline credit from Whoop to Xfinity. [Edited - Personal Details]
Question
•
Billing
Official Solution
Closed
Olympic Channels 1350 USA4K, 1351 PARIS1, and 1352 PARIS2 ???
I just signed up with Xfinity a few weeks ago so we could have it all setup for the Olympics. I was told that there would be 3x dedicated, event-only channels in addition to our normal lineup: 1350 USA Olympics 4k (USA4K) 1351 Paris Extra 1 (PARIS1) 1352 Paris Extra 2 (PARIS2) I can see that th
Question
•
Channels and Programming
need technician visit to repair cut cord
we live in towson md and need a technician to come out to repair our cord that was cut. having a hard time getting through on phone and chat features. please assist asap.
Question
•
Customer Service
Phishing email - Data compromised ?
I received a phishing mail on my billing date to my comcast registered email stating my autopayment did not go through and my card was declined and requesting me to pay the bill using the link specified in the email. Seems personnel data is compromised.
Question
•
Xfinity Compliments
Update auto pymt amt
I am being charged $59 on my auto pay. I have a $9 credit but you keep trying to auto pay $59 anyway. Pls fix it
Question
•
Customer Service
comcast email not working on iphone mail app
Ever since I was required to change my password for my comcast email I am having trouble using the mail app on my iphone. I keep getting the message that "The user name or password for "my email account name" is incorrect." I already have third party access checked in the security section of my emai
Question
•