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Cannot send email... (0x800CCC0F) Connection to server interrupted - Comcast customer

This problem has been reported many times by folks who were once Comcast customers but no longer are. THIS IS NOT ME - I AM A COMCAST CUSTOMER using Outlook 2019 with POP3 under Windows 10, all current on updates. I use the Mozillia VPN, Windows firewall and Malwarebytes. I have been a long-time use

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25

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Sent messages missing

I recently noticed my Sent messages are dating back only to August 2023. I have not deleted messages.  How can these be restored?

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26

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Cable Modem Uncorrectable Errors, Notice/Critical Events in Log?

I've been battling Xfinity internet issues for years. I replaced the modem for a Netgear CM2050V, purchased a hefty pfSense router, and installed MoCA adapters (completely isolated from the modem's coax line). The internet appears to be rock solid, except for some irregularities reported by the mode

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23

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Scammed with Xfinity Mobile

I am writing to clarify my dispute request regarding the overcharges on my previous Xfinity mobile account. In February 2023, an Xfinity associate advised me to open a new mobile account for $15 a month, which would help me save on my total internet monthly bill. I followed the advice and opened the

Question

58

3

Calls Not Coming Through Using Wifi Calling

After a two hour tech chat trying to find out why calls just weren't even ringing through on my Galaxy S22 Ultra, nothing was resolved and no one really had an answer as to what was going on. Tonight, my husband totally missed a call, again, that didn't even ring through on his Galaxy S21FE work pho

Question

240

6

Accepted Solution

Sending Emails Fail after Required Comcast Password Update = authentication rejected

Comcast required me to update my Comcast password for security reasons when trying to log in to their site on 12/5/2023. It had to be done from the main account holder account and not from the individual sub-email accounts. This was done for two accounts. I also updated the passwords on the accounts

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2.8K

22

I keep getting phantom voicemail alerts

I have contacted Xfinity many times and have dealt with over 10 different agents, all of whom say they have fixed the issue when it has not been fixed. I continue to receive voicemail alerts stating there is a voicemail for a service I do not use as I have my own answering machine. Can anyone help m

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5

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Pinned

Activate Your Peacock Premium Plan – Update from Xfinity

We’re happy to share that Xfinity has enhanced the Peacock activation experience for customers currently eligible for Peacock Premium at no extra cost. To activate your plan, follow these steps:   Visit xfinity.com/activate-peacock and sign in with your Xfinity ID and password. Select

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25.1K

33

outgoing caller id

4 customer service chats and my outgoing caller id is still not fixed. It says someone else's name and when we make calls people don't answer because they don't know it is us. The customer service rep says they fixed it but it is never fixed. Any suggestions?

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4

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Worst Customer Service

Long story short I had to disconnect my Xfinity services because we ended up not closing on a house where Xfinity was offered. We ended up moving to Deland, Florida, where Xfinity is not an option. During the first 30 days of my account being active, my son was in the hospital and ended up dying due

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Add unlimited data to account

I've tried previously to add unlimited data to my account via this URL: http://xfinity.com/buy/plan/checkout/XFINUDAT When I do that, I receive an error that tells me unlimited data is temporarily unavailable. I have tried this several times and each time it fails. Is there another route to g

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5

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What happened to the $100 gift cards I was promised for transferring my mobile provider to Xfinity?

I find it extremely hard to understand why Xfinity has made it so difficult to honor their promo encouraging customers to switch mobile carriers to Xfinity. Sometimes good deals are not always as they seem. My wife and I spent last winter away from our house and had to put our tv and internet on va

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499

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Comcast e-mail not working on Outlook for Android via Pixel 6 Pro

Comcast e-mail is accessible via Outlook on my desktop but not via Outlook for Android on Pixel 6 Pro. Previous discussion from 2020 indicates that it may be a Comcast server / database issue which is corrupting my login details. I have followed the support instructions and re-added [Edited: "Person

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13

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Can't send email from outlook

Starting a couple days ago, Outlook stopped sending emails for my comcast.net account. I can still receive emails.  I can also ping the port at smtp.comcast.net:465.  It seems my attempt to connect to the port is being rejected by the server.  Password is correct (am receiving emails

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73

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Data Usage page does not display in web browser

https://xfinity.com/usagemeter Does not display any information. As I will be charged if I go over my allotted 1.2TB of data, it is very important that I be able to check on my data use. While I understand this information can be obtained from the phone application, this is an unacceptable solution,

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81

15

DVR start time, end time, and Smart Resume are all off

This has clearly been a known issue for a long time, but I have yet to see a solution. Every recording starts and ends about a minute early. This is very annoying when you lose the end of a show. Being a minute off on Smart Resume is even worse. It always resumes with about two commercials (or half

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57

3

Xfinity xfi app/ xfi pods

This app absolutely sucks. I have had these exfi pods for about 2 weeks now an they will not connect through the app. Everytime I go to try I click on the add xfi pod on the app an always get an error message saying to try again. I ve deleted the app reinstalled signed out clear the cache. Have buet

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11

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SB8200 Modem Not Achieving 100 Mbps Upload Speeds

Hi there, I'm writing in to see if someone can help me with my upload speeds on my SB8200 modem. I am only getting 25 Mbps though my package calls for 100 Mbps. I am only seeing 4 bonded upstream channels and they are all QAM. Not sure if OFDMA has been rolled out in my area, but can confirm the ups

Question

579

7

Accepted Solution

moving in same bulding

im on the first floor on my curent apartment 119 but they have given me a room on the 4th floor what do i need to do to have service in my 2 rooms i want to move the internet up to the 4th floor onley need tv in the lower room the hole apart/ bulding for now is all xfinity so i think i could just b

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15

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Official Solution

Closed

RE: Xfinity WiFi Hotspots app to be retired

Background: I have the latest Xfinity iOS app version 5.18.0 on my iPhone as of 19 Feb 2024 The phone is running iOS 17.2.1 All previous Xfinity WiFi and other Xfinity apps have been deleted Problem: The "WiFi" tab contains an option called Xfinity WiFi Hotspots (screenshot 1 below) When that is

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8

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