Somehow I’ve been charged for tv services that I never wanted, signed up for nor have I utilized any TV services. I can’t ever seem to get an actual person on the phone. I should have ONLY internet services. It won’t allow me to remove it due to a past due bill. The bill is due because I’m not payin

I want to give a shout out to [Edited: Personal Information] ( live agent), she chat with for 1 hour plus to make sure I get the right plan and right service with the most discounts I can have. She is super patient, professional, understanding and an absolute sweetheart. She always makes sure I know

looking for my bill cAN YOU SHOW ME BILL NOW I WOULD LIKE TO GO TO MY BILL

Somehow I’ve been charged for tv services that I never wanted, signed up for nor have I utilized any TV services. I can’t ever seem to get an actual person on the phone. I should have ONLY internet services. It won’t allow me to remove it due to a past due bill. The bill is due because I’m not payin

Somehow I’ve been charged for tv services that I never wanted, signed up for nor have I utilized any TV services. I can’t ever seem to get an actual person on the phone. I should have ONLY internet services. It won’t allow me to remove it due to a past due bill. The bill is due because I’m not payin

Somehow I’ve been charged for tv services that I never wanted, signed up for nor have I utilized any TV services. I can’t ever seem to get an actual person on the phone. I should have ONLY internet services. It won’t allow me to remove it due to a past due bill. The bill is due because I’m not payin

I just moved into a new-construction condo with a lot of IoT devices (smart thermostats, electronic lock, various appliances, etc), and I have my own modem, a 4-port switch that feeds the ethernet ports around the condo, and a WiFi 6e meshnet. The meshnet has 2 bands -- a shared 2.4/5ghz and a 6ghz

I contacted the agent twice, for over 3 hours, regarding the incorrect billing charge because suddenly, Xfinity billed me for something I never requested or received. Furthermore, the broken system linked an old address to my account. Despite my efforts, I am unable to remove it, encountering errors

I am trying to access IP address 67.[Edited: "Personal Information"] (a Comcast supplied address) from my new XFi gateway at 98.[Edited: "Personal Information"]. The day before yesterday, it all worked perfectly. Starting yesterday it stopped working. It does work if I access the 67… address from a

I had an email saying to get my free movie tickets but now when I go into my rewards, it is not there for me to redeem.

Having same problems as everyone else here… did anyone get their issue resolved? trying to access peacock. Acct was linked to my Xfinity earlier through Comcast.net email which is no longer accessible. Peacock no longer recognizes either email for Xfinity or reset password. Have spent countless hour

need a customer service phone number

Bring charged for equipment

Xfinity has deliberately awful customer service which has made maintaining my service with them nearly impossible. I attempted to change the speed of my internet service online, and despite a confirmation that the order has gone through but was "processing" it has not changed in over a week, and oth

Root Sports continues to have technical issues during the Seattle Mariners game today. Is this a root sports issue or is it an Xfinity issue?

Hi, I never received my internet equipment in almost 2 weeks. Here is some background information. In late May or first week of June, I went into an XFinity store to get my account setup and WiFi. However, when I got home to double check the plan, the store had signed me up for the opposite of what

I have the 1 gig plan (now 1100, I guess) and distinctly remember receiving emails about higher upload speed if I upgraded my modem after the mid split update. Now that I'm ready to do the purchase, I've been told that my plan is 1100 down, 35 up and that a new modem wouldn't change that unless I up

I am a new customer and joined with the promo for internet and mobile. We wanted to upgrade our phones but was told that the credit limit increase was denied and we can try again in 6 months. My credit score is 800 and I have never missed a payment for anything. Reading that it’s been an issue for o

Hello. I have a CM3000 modem which received the V6.01.03 firmware update this past Wednesday. For the last few days now logging into the modem is extremely slow. The channel signal strength data does not even load now only showing the spinning icon. Only the logs appear after several minutes of wait

Hi, My service was disconnected but I did make a payment today but my service is still disconnected and I looked on the payment history on your website and it does show my payment posting today. How can I fix this?