I have been using a Hitron Coda56 modem on my 2 Gb plan for the last 18 months. So far, I've been very happy with the performance which has been improving as the Next-Gen/Mid-Split provisioning upgrades have rolled out. I am getting ~2 Gb download and ~ 350 Mb up. I see my plan says it should be 2 G

I cancelled my services at my old address and returned my equipment but for some reason it was never marked as returned. I did not realize this as the account was closed and I had removed my card information. The money from the old account was sent to collections and has been lowering my credit. I c

Tried talking to a rep. This Morning about turning off my cell phone and it's still on

This just started happening today. In the past, I have had problems with the volume being muted or the picture being frozen upon return from a commercial, but this is the first time that it never returns at all. I know that the programming is working because I can see it on my Regular television. I’

Received this email. Here's your new virtual prepaid card We noticed you never activated the Virtual Prepaid Mastercard® we previously sent you and now it's expired. Don't sweat it! We've issued you a new card. Click below, enter your activation code, and follow the onscreen instructions to claim yo

The option for Bridge Mode no longer shows on my XB7. Also missing are the sub menus under "Gateway" Looking at the forums, this seems to be an issue with firmware. When will this be corrected? What "non destructive" steps can I take to remediate this since I need to setup my own router.

Internet has always been questionable in this house that we bought in 2021. I mainly play League of Legends which is not a taxing game but over the last few months it's gotten so bad that every other night the latency will spike up to 600ms+ and as high as 1600ms which is obviously unplayable. This

I wish to cancel my xfinity services without having to speak on the phone

I would like to cancel my tv services. How do I go out about this?

My laptop won't pick up my pod only the gateway. I need help with this issue?

Hello, I did not receive my modem and router, I only received the streamer. I only received one tracking number.

DATE 02-10-26 To whom it may concern, Now updated i have called 2 more times today and am still having a hard time trying to speak with someone to help me with this billing inquiry. [Edited: All Caps] Begin forwarded message:From:[Edited: "Personal Information"] Subject: Billing on comcast accountDa

I received an email that Xfinity replaced my expired $180 prepaid MasterCard with a new virtual card and an activation code. The message has no "click below" link to activate the card.

Hello, I am requesting assistance from Xfinity Support regarding an unresolved refund issue. On February 5, 2026, I made a payment of $96.08. That same day, I contacted Xfinity to cancel a scheduled payment of $157.72 set for February 6, 2026, because I had already made a payment and did not want to

Internet keeps dropping in and out past few days.

I want to cancel my Xfinity services. I tried numerous times to call but keep getting disconnected or can't get through. It shouldn't be this difficult

Why am I not receiving my statement in the mail ??

Outages in 95139 and surrounding areas

Update credit card on file

I already have Cable with Xfinity I just finished applying for Internet Essentials. However, I also need Home Phone service. It's with my current ISP so I want to port that number over. I understand it's a separate service and different fees; that's fine. The number we have is old and associated wit