My Discovery+ app is getting hung up on the logo screen and not moving past it. I refreshed my system and cleared locally stored data and that caused it to get past the logo screen and go to a blank black screen instead.  Yesterday the app actually got past that and let me sign in and watch on

Hello, Messages sent from a valid sender are not being delivered. The mail/server administrator of the organization has confirmed the messages are being sent successfully. Any help determining why these messages are not being delivered would be appreciated.  Thank you.

What's going on? Voice commands aren't working on my cable box.  Was working fine a few hours ago.  It shows that it heard the command accurately, but won't do anything.  Problem is on 2 cable boxes.   If I say TNT, it shows TNT, but does nothing.  If I say SYFY on

​​​I've recently closed on a home and reached out to transfer my internet service. Turns out, there is not an existing internet connection with xFinity; however, the home is in the serviceable area but requires construction. While the support agents attempt to help, I don't believe they have the cor

I'm not doing anything different , but my internet usage is reaching its limit. Please explain.

What is the customer service email address of xfinity, I need to unlock my phone

Got the dreaded IMEI incompatible error on a new iPhone 14 from Apple today. Expensive mistake.

For a couple months now my YouTube app on X1 has been giving me issues. When I pause a video and come back after 10 minutes, it wont resume and backs me out. i get random popping noises. i get audio dropouts where the video plays but no audio plays. Have to back out and go back in to get it to re

i put in a serviceability request and haven't heard anything. xfinity agent said my serviceability request ticket was AdB7865FC

I need to deactivate my watch service

Ok this process is unbelievable inefficient. I tried to follow what I read here: https://forums.xfinity.com/conversations/customer-service/can-i-transfer-my-account-to-another-person/620e6e0175582e541faa7954# but apparently I can't chat anyone until I've made my first post. Why are there a bunch of

I'd like to pay my comcast bill but my internet gives me this message You don't have permission to access "http://payments.xfinity.com/new" on this server. Reference #18.9d132817.1678233638.a1d279

My wife and I are looking for someone to assist us in our efforts to lower our monthly bill. Our total plan cost with fees and taxes went from $265 to $313 just this past month.  I contacted customer service today to see if there were any promotions that we could take advantage of but unfortun

I'm trying to switch from Verizon to Xfinity Mobile, for a better deal with bundled internet+phone. Got the new phone&SIM today, but webpage activation said there's a glitch transferring my #. Xfinity support said they're getting this error: "Porting error 6D - MDN not active with current pro

Why are movies On Demand, that were free earlier , now say Free With Subscription. This includes channels like TCM...  There  are no  free movies.. What is going on?

Hi, xfinity stream is no longer casting to my google home max. Other devices in my home such as the original google home display are working, so it is just an issue with the google home max.  Tried the following: Removing app from my android device, reinstalled and logged in.  Still

My Smart resume has stopped just shy of 1 or 2 commercials. Forcing us to watch them. It's as if it was designed to play them (similar to streaming apps that play ads you can't skip). Troubleshooting steps followed [no different than the numerous people who already posted about this nuisance.] -re

I was charged 3 seperate transactions equalling 915.20. Customer service was no help and explained nothing to be and even said one of the transaction of 338.40 can't be seen from their end. I will be contacting my bank in the am and comast once again to make it right. Also I feel as if my bank accou

This company is literally ripping me off at this point. They quote a different price and then try and act like you signed up for a BAIT AND SWITCH. For internet and home security there is no way in hell anyone should be paying and receiving bills for $207 a month with an internet plan of $75 and hom

Hi, we don't have a service for the past 8 days. There is also no estimations for solving the problem and no way to contact a representative. Can you make sure to pay attention to this problem? This situation is not acceptable at all