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emails being blocked
I am not getting my login code for my strava account. It's coming from no-reply@strava.com. I put the address on the safe list I created another strava account with a gmail address and I get those codes fine. Thanks, Mike
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Confusion over plan
I have been an Xfinity member since June 2023. I noticed this morning a sharp increase in rate from $49.00 to $99.77. When I investigated, I found that there had been a discount that had stopped this morning, and that lead me to review my past history. My confusion mostly is the Loyalty Discount. It
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Customer Service
Abysmal Service
I cancelled my service between billing cycles but Xfinity continued to bill me all while threatening to shut off my service. Now they're threatening to send me to collections and I can't get a live agent unless I pay a minimum payment for service I cancelled. Can someone make it make sense?
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Customer Service
I need to verify my account
I am nbot able to sign up for a plan becaue I cannot verify my account.
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Sign-In and Account Management
Mac/IOS mail not working for Comcast accounts
This is an issue that happens regularly. All of our Apple devices cannot verify the Comcast email. I have reset the Comcast password and conformed the new password is correct in the Mac settings. I have also conformed that the security box for third party apps is checked. This is occurring on all of
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Cable needs to be buried
Along Wildflower Way, Naples, Fl there is an Xfinity cable running from a box, placed on top of trees, on the ground and down to another box about 1/2 mile away. This has been there since the beginning of the year. It needs to be buried. We have entered hurricane season and this is a hazard. We have
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Customer Service
How do I activate my new Xfinity remote
I replaced my old remote with a new one but I can’t activate it.
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X1
4k DVR Box
I just ordered replacement 4K boxes, Currently I have a DVR and 2 extra boxes for other TVs. I ended up getting 3 of the wireless boxes. I haven't installed them yet as they state they use the on-line storage for recording. When I check the on-line storage via a computer or phone I only have recordi
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X1
How to have my iPhone Mail App show my Xfinity emails and folders
I had deleted the iPhone Comcast Mail App since the pdfs were not downloading from the server on my emails. Now None of the Xfinity inbox/folders I have will show on my iPhone. And the Comcast Mail app now looks like gmail. How do I get back to my Xfinity emails.
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Xfinity app disappeared
The Xfinity app completely disappeared from my Samsung TV and now we can’t access this very expensive table service that we paid for
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Xfinity Stream Website
Xfinity Support
My personal retail speed upgrade account was disconnected for non-payment, but my apartment complex provides base bulk internet which is fully paid. Phone support is refusing to activate my bulk line without paying the retail debt. Please completely disconnect/remove the personal retail upgrade acco
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Customer Service
Angle Studios app
Please add the Angle Studios app to the Xfinity platform so that I don’t have to stream it directly. You all have hundreds of third party apps so please add Angle Studio app asap. Thank you
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Channels and Programming
Submitted notice of dispute form for incorrect billing amounts monthly, Unauthorized charges, deceiving Customer support reps
I have submitted a notice of dispute form for being overcharged each month for a promotion plan of $40 that I have not been receiving since start of service in December,31,2025. I have been lied to by customer support representatives on chat on resolving my issues and adding credits that only increa
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Billing
Haven’t received Gift Card
Why is it so hard to get the gift card I was told I would receive when adding mobile service to my account?! This seems to be a problem many people have. I have chatted, called, emailed and even been sent to the actual Xfinity store where I was told they couldn’t do anything for me. I have been told
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Customer Service
Closed
comcast email password needed for imap server- after converting email to Yahoo mail
comcast email password needed for imap server- after converting comcast email to Yahoo mail this week. I get error message "enter user name and password for imap.comcast.net"
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