I’m hoping an Xfinity representative can please assist me with a closed-account billing issue. My service was canceled on July 8, 2026, and I have a cancellation confirmation number. I was also expecting a refund. However, my online account is now showing a past-due balance of approximately $131–$13

I can’t seem to flip my indoor camera angle

Xfinity added a hacker phone to our account and they have control of our phone numbers and email accounts. Reported to them Aug 9..nothing has been done...they won't delete the hackers phone or allow us to do anything on the account..my checking has been emptied..they created multiple accounts in my

Could you please let me know how to have the old exterior overhead comcast line removed from our home? We do not want it and the installer hung it directly across our patio. Its an eyesore. Thanks.

I am now on day three of my internet going out nearly every hour, and the service has been unreliable all week. On the first day, we were without internet entirely for nearly 12 hours! Every time I try to contact customer support, no matter which prompts I follow, the automated system tells me I can

RCS randomly stopped working on my phone. I have messages im in groups that im can't send or receive. RCS IS ON. says connecting for the last 24hrs.

I need assistance escalating an unresolved account issue to the appropriate corporate team. I have already made multiple attempts through customer service and X correspondence, including escalations, but the issue remains unresolved. I would appreciate assistance from Xfinity Support in getting this

I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?

I Received an Xfinity reward for $10 off of the bookshelf and it says it’s a bad invitation. I use the straight link that is in the rewards to connect me to the bookshelf and I pace the code exactly as it is given with no extra characters or spaces, and it says invalid invitation in red this is not

I have been a member with Xfinity for quite some years and I am even a gold member, I was informed that I would receive football channels and internet for $66 a month, after two different Xfinity representatives have lied to me and even corporate has reviewed the call and the issue at hand agreed th

I have been a member with Xfinity for quite some years and I am even a gold member, I was informed that I would receive football channels and internet for $66 a month, after two different Xfinity representatives have lied to me and even corporate has reviewed the call and the issue at hand agreed th

I have 15 recordings on my DVR (6%), but when I try to watch them on the streaming app (ipad or computer) there are only 5 available to watch. I have read other posts and have completed all the steps suggested: Check Your Network Connection: Ensure your device is connected to the internet. A stable

I'd like to remove the $30 unlimited internet plan option.

Today the “Record” option when I click into every channel is just completely missing on all of my DVRs. I use this all the time to set a manual recording, and this is the first time it is not there for some reason. It is way more reliable to record this way for long events for the exact time I want

We are paying too much for services we barely use. Chat will only give me links to add more channels.

My network is not connecting to home WiFi. The modem is preventing my son game consule to connect to WiFi. I need to make an appointment to have someone come out. How do I get schedule. I have already unplugged waited re start etc and nothing has changed.

I am an Xfinity customer of 8 years and I am requesting an urgent review and escalation of my account due to conflicting information and poor customer service regarding my payment arrangement. I currently have a payment arrangement due on 8/16/2026, with my services scheduled for disconnection on 8/

My promotional rate expires soon, and xfinity is offering 1 Gig for $95/month. But new customers get the same speed for 50$/month and Ziply Fiber is offering me 1 Gig symmetrical fiber for $50/month. I'd prefer to stay with Xfinity, but I can't justify paying $45 more per month for the same download

I was on the app first thing today when the offers dropped and selected the Amazon bookshelf credit. It was accepted, I got the code, copies it, went in through the app, pasted the code, went logged into Amazon and got the message there was an error accepting the invitation. Went back into my app an

I've had the Performance Pro Internet Plan for years and should be getting download speeds: up to 600 Mbps. I've run the internet speed test on 2 different platforms and am only getting 70-80 Mbps! And that's connected to Ethernet which boosts the speed. What happened?