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I want my MeTV!!

where is meTV!!! I miss all the great programming!!

Question

 • Channels and Programming

6.4K

25

Shorter Hold Time

In addition to losing the important clock feature, the new DVR Xfinity box we got yesterday allows a much shorter hold time - only 30 minutes according to my husband. With so much multitasking in our lives, the clock and hold time changes were really not good things to alter.

Question

 • X1

31

3

0

Refund

I had credit added to my account, and still haven’t gotten my refund

Question

 • Billing

6

1

0

XR15 remote has stopped working power on Sony Bravia

I have been using an XR15 remote with my Sony Bravia tv and Yamaha receiver with no trouble for years, but about a week ago it stopped turning off the tv. I replaced batteries and factory reset XR15 and paired it but same issue still happens.  I have XR15 remotes in spare bedrooms so I tried s

Question

 • X1

33

2

0

Acorn deleted recorded shows

I record Murdoch Mysteries from CEBTD, Channel 999 in Metro Detroit, and delete after watching. I have watched and deleted Episodes 1 through 3 of Season 16. I went into Acorn TV instead to rewatch the first episode of Season 16, but it only shows Episode 4 upcoming. All previous seasons are there.

Question

 • On Demand

14

1

0

Can’t speak to real person !!!!

I can never get a hold of anyone. , they say to call or use the app but it doesn’t work nothing works if I call it [Edited: "Language"]  and the app just says something went wrong can’t retrieve your info I can’t activate my phone like this is so annoying regret switching for t mobile will be

Question

 • Xfinity Mobile

18

1

0

Iphone 14 Pro Activation

UPDATE: I was able to get a hold of someone in support that has fixed my phone. They reactivated my previous phone (12 Pro) and then added an eSim to my 14 and reactivated. My issue is now resolved. Received my new Iphone 14 Pro and couldn't activate the E-Sim like everyone else here. Got a

Question

 • Xfinity Mobile

1.5K

12

RDK-03011-2 error on XiD-P box

My secondary XiD-P box is not booting properly and is not downloading its firmware update. It hasn't been booting properly for several days now. The error screen that eventually appears after every reboot attempt says the following: Code download summary: Download status: Failed to download

Question

 • X1

4

0

0

Biggest mistake ever

I've had xfinity for less than a month now, the service is ABSOLUTELY unreliable. I'll make sure I tell everyone I can to avoid the same mistake I made. This service is TERRIBLE and trying to talk to an actual human is practically impossible. If you're thinking of switching to xfinity and are entice

Question

 • Xfinity Stream Website

13

1

0

IPv4 wrong location?

I Have xfinity wifi at my home. All baseball season I have listened to Yankees games on WFAN on my alexa device with Audacy. About a month ago , the app started playing a random sports show instead of the Yankee game, same with Mets games on 880am on the Audacy app. Audacy said the problem is my IPv

Question

 • Your Home Network

27

2

Return label for Apple watch

I ordered Apple Watch online with cellular data and came to know dat it’s not compatible with my phone so asked Xfinity for return label. I was told I ll get return label within 48 hours which I didn’t then 48 more hours n now 48 more hours. It’s been 6 days m trying to get return label but false re

Question

 • Xfinity Mobile

12

1

0

Removing devices from my streaming app

I need assistance with removing an xfinity stream app off my account I have changed passwords but they are still able to see my stream.

Question

 • Xfinity Stream App

7

0

0

I can’t stream cbs or abc

My xfinity stream app won’t let me steam cbs or abc

Question

 • Xfinity Stream Website

16

2

0

Xfinity app roku

every time i record a show, if i fast forward at all by the end of the show an error will pop up saying “we’ve run into a problem while streaming. tonight i didn’t fast forward at all and randomly 20 minutes into the show is started buffering and then it got stuck in a loop. 2-3 seconds of the show

Question

 • Xfinity Stream App

5

0

0

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1

I'm using a Netgear CM1100 with gigabit service and in the past month or two speeds have dropped significantly. The modem is getting the following critical events logged: SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=00:00:00:00:

Question

 • Your Home Network

14

2

0

Xfinity Support

I need a technician to come to my house since I dont see a COX cable any where and I need someone to come and install it on my wall so I can connect the Xfinity router Thank you.

Question

 • Your Home Network

5

0

0

Flex constantly crashing

Just got a Flex and it constantly crashes 5-10 minutes into watching anything. Does anything work at Xfinity? Your website doesn't work, your customer service doesn't work, your devices don't work.. all that money getting used well 👌 I think I'm going to speak to a lawyer about refunding the thous

Question

 • Flex

306

3

HBOMAX

It won’t let me sign in

Question

 • Channels and Programming

6

0

0

Please help Activation issues

Hello, I am trying to activate my internet and TV service. I have gone through all of the steps and still no success.  I called but the system tells me there is an outage and hangs up.  I did a live chat with an agent, they said the same - system outage.  However, all of my neighb

Question

 • Customer Service

14

2

0

Poor Upstream Power Level? And what does this mean: Critical SYNC Timing Synchronization failure - Failed to acquire QAM

I was having connection issues all day Saturday 10/1, and today my combo modem/router is still diagnosing my cable connection as "Poor," specifically my Upstream Power Level as "Poor" at 51.0sBmV. I am also seeing a lot of SYNC Timing Synchronization failures listed on the diagnostic report, and

Question

 • Your Home Network

41

1

0

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