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I would like to upgrade my internet and Wi-Fi speed
Hello, I want to upgrade my internet service to 5G. How much more will it cost me per month? Do I need a different router than the one I have currently?
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Billing
We we ever be able to watch 17WXYZ
We Xfinitiy customers ever be able to watch 17WXYZ and TV-3. Will Xfiity customers received a bill adjustment since we cannot watch two channels.?
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Channels and Programming
West Palm NBC
I am so disappointed that Xfinity has dropped NBC from the WPB Channel lineup. No more PANTHERS GAMES! NO MORE Saturday Night Live! Every customer should be complaining!
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Customer Service
X1 Streaming Apps on XG1v4 Experience Degrading
I have enjoyed having my entire TV experience integrated into the X1 Interface / Guide. However, in recent months the streaming apps on the X1 continue to degrade. Not sure why recent updates or lack of updates continue to make the most mainstream apps function poorly. Paramount + - No longer suppor
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X1
Scripps service interruption
This isn't a question. I know why service has been interrupted "according to Xfinity," and I know why according to Scripps. Bottom line: Xfinity is more concerned with their own bottom line than in taking care of their customers. We've lost premium channels that were part of our standard package to
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Channels and Programming
Internet Spiking Issues After Optimization Work
Hey Xfinity Support, My name is [Edited: Privacy], posting from Battle Creek, Michigan. I want to document a service issue that started right after Xfinity ran network optimization work in my area in late March 2026 (3/24 --> 3/31), because the timeline is too direct to ignore. For about 9 months be
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Your Home Network
Detroit sports network
What channel is the Detroit sports network for xfinity so we can watch the Detroit tigers?
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Channels and Programming
apple tv subscription not activating
The same problem I see hundreds of other people having. I signed up for the bundle and was able to activate peacock, Netflix, Hulu, Disney - all with no problem. When I first tried to activate Apple TV we had an account/subscription. That account subscription is now ended - yet when I click on the a
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Channels and Programming
Can’t activate peacock Account
I recently moved and it gave me a new subscription to peacock. It now won’t let me activate it since I already have an account associated with my Xfinity email. Is there a way to transfer my old Xfinity peacock account to my new Xfinity account? It’s the same email address.
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Customer Service
Getting into my Comcast Email Account [Edited]
How do I get into my email account with Comcast.net?
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So we can no longer make a new comcast email?
You'd think the 2nd largest cable TV provider in the world would at least let you make a new email account, but apparently as of 2024 it doesn't. [Edited: "Inflammatory"] I pay for two separate Comcast accounts, one in FL and one in NY, but a new email is asking too much? That's really pathetic Comc
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I tried Signing into my email account and it says it’s closed. How do I reopen it?
It says my email account has been closed how do I reopen it?
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Apple TV StreamSaver subscription activation problem.
I have been unable to activate Apple TV. At xfinity.com/yoursubscriptions when I go to activate Apple TV it gives me an error message saying "Something unexpected happened. Please close this pop up and try again. If the problem persists, try again later." I have tried for several days still getting
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Xfinity Stream Website
Transition to Yahoo and gmail use stopped
I use gmail as 3rd party app. Once I migrated I haven’t been able to get my mail. I’ve changed smtp server and port as yahoo provides and tried yahoo and comcast passwords. Not sure what the problem is
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Paramount plus issues
Still there’s an issue with Paramount+ on Xfinity so I guess I never learned how to fix it. Stupid it’s taking me over an hour to try to somewhat compatible show together on Paramount+ using Xfinity. I’m so over this. i’m using the cable box and Paramount+ is stupid and I hate it
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Xfinity Stream Website
Request to Review My Current Internet Plan
I have been a customer for the past two years and have been satisfied with the service. However, I recently noticed that my monthly rate has increased from $65 to $100, which is a significant change. I am currently considering switching to another provider, such as T-Mobile, which offers a similar p
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Customer Service
Mailbox Update Needed Old Version Shutting Down
I received an email at 4:30 AM today, and it claimed to be an official Comcast Email, but when scanning the "From" field, it listed a personal comcast.net email address, with the name disguised as "Dear Comcast Owner". I can't give out the actual email address for fear this post might be flagged as
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