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Internet now

Called Comcast to lower my rate, they offered to let me pay ten bucks more. No help from them. Apparently there's a way to knock my Comcast bill from 92 to about 30 bucks by getting "Internet NOW".  I was waiting until I didn't need it for work.  Looks like I've got to close the current C

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MeTv Cartoon Channel

On 06/25/2024 Metv toons channel will be launched, will Xfinity be carrying it and will it be on my account. If not then when will it be made available?

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6.3K

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missing channels

what happened to two of my best pgh. pa channels??? KDKA ans WTAE????

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8

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Weather channel

Hi! The weather channel today is just color bars. Same with the hd weather channel.

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59

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Accepted Solution

All comcast.net emails stopped working 2 weeks ago, still no luck getting any help from Comcast

I am currently having trouble sending email on comcast using either Outlook, or our iPhone's and iPads. This started happening about 2 weeks ago.  There are no issues with any of the settings.  I've been on the phone with comcast support, and after about 2 hours, they say they will call b

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7.9K

10

How can I get exterior wires moved to new utility pole

I had a new utility pole placed directly out front of my house with the old pole remaining about 5 feet away. I've been told that the old pole will remain until Comcast moves the utility box to the new pole. How can I request for this to be moved? The sidewalks in my area are very small and with tw

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16

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Secondary Email Account Gone

Quick recap: Former Comcast customer. Kept 3 comcast.net address's and accessed them on Xfinity web app. All 3 address's were active on a daily basis. My 2 secondary email accounts quit working 4 days ago. "Incorrect settings or authentication....please change them." Oh, OK, sounds easy. 3 hours in

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94

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Outages

Xfinity internet connect going down almost daily for several minutes to hours in my area, for no apparent reason. No rain, wind or storms.  What the heck is going on.

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50

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Service cancellation

Hello Xfinity Community Team, I am sending this message to ask you guys to cancel my wifi service. I’m no longer living in the States and thus I want to unsubscribe the Xfinity service.

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2

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My wi fi is not connecting

I’ve tried unplugging and restarting for hours

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3

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Rewards not working?

It's appears that my rewards account is glitched... I have NOT received any rewards this year. Even when you send me an email telling me I have a reward waiting for me, it does not show up when I sign in. I use to receive them all the time and would always have rewards waiting for me.... Not anymore

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1

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Rewards not working?

It's appears that my rewards account is glitched... I have NOT received any rewards this year. Even when you send me an email telling me I have a reward waiting for me, it does not show up when I sign in. I use to receive them all the time and would always have rewards waiting for me.... Not anymore

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2

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Xfinity Mobile bill not applying credits that I have in my confirmation email.

I purchased a buy one line get one line for $40. I brought 2 phones and recieved a $10 credit for BOTH lines. Bringing my total bill down to $20. Then we added an additional line for $20 and did one of the "free" phone promotions for that line. (Essentially just applies a credit to cancel out the p

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13

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email help

My emails have disappeared from June 11 to this morning. The emails that had been deleted have also disappeared from my trash folder since that time.  I see this is a common problem from looking at various online forums.  Can you help me get them recovered?  Thank you

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2

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Accepted Solution

Xfinity stream app on Amazon fire tablet

Every time I open the app on my Amazon fire tablet, the purple logo screen flashes, then goes black and is unresponsive. I have cleared storage and cache, forced stop, uninstalled/reinstalled, and reset the tablet to factory settings. Both the app and tablet are the most recent updates (version 8

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248

18

Router has to be restarted everyday

Have to restart gateway modem everyday. White light remains on, when it goes out. I swapped the modem yesterday for a new one. It happened again today. The code on the tv box in another room is the RDK-10000.  When I try to restart it it goes back to the same code.

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29

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Arris sbg 10

I recently upgraded my device to a new modem/router unit. My initial attempts to activate the device resulted in "connected with no internet" and a tech visit was scheduled. Cables were checked to be "finger tight" and multiple restarts were done but the modem could not receive a signal. I returned

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3

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Eft return charge??

Hello. My next bill is higher and my last bill is higher. I have auto pay on and received no notifications. I want a refund of 60 dollars. Thank you. 

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5

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Company knows about customer service nothing

Service is a total trash! Company wasn’t able keep me online when I moved in a new address, that’s why I was forded to find a new provider and 4 month later some collectors company sent me a email about 197$ fee which I need to pay them to close my bill obligations to Xfinity. I was paying carefully

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24

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Email access stopped working on all iOS devices

Monday, January 8 at around 10am, the email access for all my accounts across all iOS (iPhone and iPAD) stopped working for me and my wife's comcast email accounts. I can still get email on my Mac and can log into the web email to access email so it is not a password issue.  I reviewed the thi

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6.2K

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