For the past few months my xfinity app has not been working and I can't access xfinity rewards on web browsers or the app

Why does my invoice state $60.94 but you’re billing me $86.94?

Please help. I signed in on my tv and it says i have to upgrade to watch certain things.

i cancel line maybe 30 days ago,please help me to get back my account

Recently there was an upgrade to service in my area and was expecting to get some sort of upgrade to my upload at least, and while the advertised offers for internet plans have a min of 110+ up for even the lowest tier, I seem to be grandfathered in at 1000/35 artificially hindering my upload speeds

I really really dislike u guys. I want my device detached. never had an account. I am the legitimate owner of this phone. I have never had an account with Xfinity. When I called to request a device unlock, the support agent mistakenly linked my personal phone's IMEI to my roommate's unpaid account d

My current internet promo expires Nov 17th. I would like to find out what new retention promos you can offer me – all 1-year and 5-year plans without Peacock for under $80/month. I don’t want to look at new promos until Monday Oct 19 due to my billing cycle dates. Is this something you can help me w

I’m wondering why Xfinity can break their own policies. I was just charged my bill on a card that wasn’t set up for autopay. The only reason it was there was because of refunds. Now, a few months ago, I got a new card. The system wouldn’t let me change my autopay to it but I figured if it was there,

I recently received an XB6 gateway, and within a only a few days of installation, the fan began to make a loud humming noise that I can hear throughout my apartment. this has been going on for several weeks now, and the gateway is only a month old. I would like to start the process of requesting a r

I signed up for Internet today under my email. I picked up equipment and I can’t log in to my account because my email controls my brothers account

Xfinity Member benefits started getting this error a few days ago

I need my wifi wall outlet move up stair

I have both Internet and mobile but can’t sign up for Call Guard. Not sure why

I need Someone can come and activate my Service

Hi, I signed up for Xfinity 500 Mbps internet in Boulder, near the University of Colorado Boulder. My monthly bill was $36.39, including taxes and fees ($35.00 plus $1.39). My latest payment on October 16, 2026, was $67.16, which is much higher than my usual bill. Could you please explain exactly wh

This Video Cannot Be Played. We've run into a problem while streaming. This same issue occurred with the Newsmax Channel previously with my Roku Devices. All suggestions ie. Restart Modem and Router, Delete Xfintity Stream App and Reinstall, Restart Roku devices etc. have been tried numerous times w

My internet stopped working approximately four hours ago. During troubleshooting, I received an Xfinity notification that there had been a service outage in my area, followed by a notification that it was resolved. However, my connection has never recovered. I'm using an Arris SB8200 DOCSIS 3.1 mode

I recently activated two iPhone 17 pros. The Xfinity app shows the two phones unlocked but the two phones show carrier lock: sim locked message under iPhone settings. I’ve called Xfinity Mobile and also chatted Xfinity assistant the last two days and my issue is still not resolved. Can someone from

My cable box is crashing all the time and is very unreliable ever since I got the latest wireless cable box. Different error codes all the time. I am so frustrated. Please help

I'm posting this because I've now reproduced this with two separate NVIDIA Shield devices and isolated it fairly narrowly to the XB10's 5 GHz WPA3-Personal-Transition behavior. The short version: Both NVIDIA Shields worked normally with this XB10 for roughly the first 10 days after installation. The