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Filing a Compliant
I'm looking to file a compliant. Reason being i recently move into my new home. I've made an appointment on march the 4th to have services put in my new home on march the 28th from the time frame 1-3pm. On the day of the appointment the technican never came and i had to call to find out why. The rep
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Customer Service
Scripts Contract Dispute
Comcast made approximately 124 billion dollars in 2025! Seems that should give them a fair amount of wiggle room in their negotiations. In today’s political environment people need access to all local and national news sources! Boohoo if you’re not making adequate profit on local TV. Maybe you shoul
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Customer Service
Add spouse name to bill xfinity
Hello I would like to add spouse to bill for proof of residency.
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Billing
Internet Service Moved to Early
I’m moving to a new location April 10th and set up my plan to switch to the new location on that day. However, my internet at my current address has been shutoff and I was given a notification that someone was being sent to the new address today to install equipment. I’m not there to let them in to
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Customer Service
Accepted Solution
I receive notices that my Platinum Membership qualifies for free Peacock Premium yet Xfinity will not let me activate.
As the title says above, I either get stuck in website loops that go nowhere, or it states I do not qualify even though Xfinity advertises to me that I do qualify. Can an Xfinity support rep help looking this? I tried both phone and online chat support and both instances were either dead ends or I w
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Customer Service
How can I have TV and Voice services removed from my plan?
I have been a loyal Xfinity customer for over 9+yrs and I would like to have both TV and Voice services removed. It is too expensive at this point. I ONLY WANT INTERNET/WIFI services.
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Customer Service
Re: "ABC channels"
until they bring back ABC we should be given free access to Hulu
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Customer Service
Can’t watch CBS
Why can’t I watch CBS on the CBS app, CBS sports app, and Xfinity Stream app?
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Xfinity Stream Website
Damage from installation
Your technician broke a pipe cause leakage throughout our apartment and our kitchen ceiling collapsing.
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Customer Service
Billing Extension Help
Hello, I spoke with an agent last night about extending my payment arrangement. They said that they had set it up for me and that I could pay next week. However, the payment still tried to come out today and the extension they promised they put in was never set up!! I do not have the funds right now
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Billing
cancel service
I need to cancel my Internet service and there is no option to do so I set up a time for Xfinity to call and I waited for the call but it never came
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Customer Service
Accepted Solution
Cable burial
Been trying to get my replacement cable buried since December
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Customer Service
Cancel
Trying g to cancel my service. Chat tells me to schedule a call. I tried that and it takes me to an unresponsive page. I am moving and just need to cancel. This service is unavailable at my new location
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Customer Service
Need to cancel service
Hello, I'm ready to cancel service. Please contact me so that we can complete the cancelation. Thanks
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Customer Service
Scripp’s
We are deeply disappointed that Scripps and Xfinity have failed to resolve your contract dispute. Every day this drags on, you are not just losing a channel — you are losing customers. Our loyalty to both of your businesses is not unconditional, and this standoff is testing it. Respected companies d
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Customer Service
ABC channels
When will ABC channels return? I will be switching to another cable, internet, and phone company if they do not return. I have been a valuable, loyal customer for over 20 years. This is a horrible decision and you will lose many, many customers.
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Customer Service
Xfinity support please cancel landline
Hello, I’ve been trying to process a request to cancel my landline and I’m unable to do so on the app the website so I have this researching says to send a request to cancel. My address is [Edited: "Personal Information"]. My name is [Edited: "Personal Information"] and I would like to cancel the la
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Customer Service
