Xfinity Stream app lagging on Samsung TV

Lagging during live TV & DVR playback. No issues when using the app on a Samsung phone or laptop.

Responses

Oldest First

Selected Oldest First

XfinityAbby

Official Employee

•

440 Messages

19 days ago

Hello @user_qtp6lj. Thank you for reaching out on our Community Forum. Have you checked to make sure the app is up-to-date on your TV? Also do you have a Xumo streaming box as well?

2

0

U

user_qtp6lj

15 Messages

I reinstalled the app last week. No, I do not have Xumo.

Like

Reply

19 days ago

0

XfinityArmand

Official Employee

•

2.3K Messages

No worries @user_qtp6lj! Can you tell me if you are running into the same issue when you stream on a different device like a cell phone or tablet?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

19 days ago

0