I've been trying to access my latest bill but keep getting those errors even though I'm logged in.

I have tried at least three times to get Customer Service Billing to refund various late fee charges that I consider invalid. Each each, I have been promised refunds, but only $10 has been refunded so far.  Each time, the customer service agent interrupts the discussion in order to try to get

Hi, I've tried several times to check if NOW is available in my address but the page that comes up after my address and SIGNING IN it's pretty much empty. I see what it's in the attached screenshot. How can I verify if i can switch to NOW?

I want to cancel my service online without making a phone call. I can't get ahold of a real person and the AI assistant is not helpful. I do not have a direct message icon on the top right of my page and would like permission to talk with a representative in a direct message.

My daughter moved out and has Comcast/Xfinity at her new residence. Can she reuse my old customer owned modem (SB6183, still on approved list)? Or will she have issues trying to activate it since it was previously activated? Just trying to find out before she tries and it turns into a nightmare for

Hello, I have never received any emails since the creation of the account several years ago. Only recently did I start receiving email updates from Xfinity.  Aside from that, this account does not receive emails.  I can send emails from this account and they are successfully received.&nbs

I try designating email as spam. Pop up notification shows email spam filter is full. How to find the spam filter list so I can delete the oldest to make room? All online advice says to find settings, symbols that just aren't there. Android Samsung with Google chrome.

Hello, I would like to request a new line drop and a bury from the exterior comcast box to our new construction home. The exterior comcast boxes are in the neighborhood and are all serviced by comcast. Please let me know what the next steps are in getting that taken care of. I am currently a comcas

I had trouble with my first generation pod-it stopped working and wouldn't connect. I moved it around, restarted the gateway, called Xfinity, but no luck. I then purchased one new second generation pod. I have been unable to get it to connect to the gateway. I have restarted the gateway, reinstalled

permanently deleted dvr recordings keep reappearing weeks later?

I'm an Xfinity Diamond rewards member. I claimed my Peacock Premium reward back in July and have been watching it since, until yesterday. Now when I log into Peacock on the TV app or web browser (both my Xfinity and Peacock account have the same login credentials), its says "Not Currently Subscribed

I recently paid to have a new remote shipped to me, which arrived without incident. 👍  However, the membrane on two of the buttons (the center enter and menu recall buttons) has already worn through in less than three months. Is there a way to obtain a more durable remote?  The older on

I need to change some information in the billing section. After it chugs for a while and I click where I want to go I get a messsage that says my online session is just about up and when that is closed is an error message.  The worthless Xfinity Assistant will not put me to a live person. 

6/23/24 - I logged into my Xfinity and clicked on the email. when it opened I could only see one email account.  The second account is totally missing - inbox and ALL the folders that were under it?  I attempted to add the account back in but I keep getting an error.  then I thought

I have suddenly become unable to access my Comcast e-mail through both the Mail app on a Macbook Pro and an iPhone. No system settings were changed. Error is: "Temporarily blacklisted IP Address - try again later". When connecting via T-Mobile cellular hotspot, I am able to connect just fine on my p

Email said schedule delivery 5 days ago I have not received the equipment is there any way I can pick it up so it will be quicker I was only given the option of mailing it

My neighbor has been experiencing the above error message almost every morning over the past two weeks. I reboot the system (unplugging the main box)—sometimes it comes back after one attempt, and sometimes it takes up to three attempts. This is getting old... Nothing has changed on the setup. &nb

I was prompted to change my password on my secondary accounts. Now I can no longer access my emails on that account when signed into my primary account. I get Error: The provided login data to access mail server imap.comcast.net seems to be wrong. Please correct them. Also "The entered credential or

I am getting the following message on one of my secondary email accounts, "The entered credential or authentication information does not work or are no longer accepted by provider. Please change them." I have other accounts, which appear to be set up exactly the same, that are working fine.  P

How do I find someone at Comcast capable of restoring or canceling paused service. I’ve been working with executive care for a week plus but the engineers can’t seem to find a way.