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Windows 11 Outlook 2019 suddenly stop work in the middle of receiving mails from comcast mail

For the past year I have been using Outlook 2019 in windows 11 to access my comcast email . however last friday stop working and after trying everything I can didn't work. all of a sudden it worked as smooth as nothing had happened. However today did the same thing, it was receiving mail and then al

Question

 • Email

186

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Text Messaging Issues between Iphone and Android users

Ever since switching from Verizon to Xfinity Mobile I can no longer send/receive group text messages from a mix of phone users (Iphone & android). i have no problems sending group messages to all iphone users. I also cannot send anything but text to any non-iphone users (no pictures, gifs, etc).

Question

 • Xfinity Mobile

437

9

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Closed

admin password

There have been a number of posts on this topic. I have the User manual for the XB7 (from a link in another post here) as well as tech data. I know I need to use URL http://10.0.0.1. But none of the info provided the default Admin User name and password. Have tried a number of combination. All err

Question

 • Your Home Network

42

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0

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xfinityconnect is unreachable

There are problems accessing email with the recent interface changes. Perhaps the problems are related, but I'll describe each as if not.The first is that the rendering of the landing page for xfinity.com seems to be www.xfinity.com/overview which is designed for non-customers, while my.xfinity.com

Question

 • Email

54

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MeTV

For whatever reason(s) Xfinity decided to drop MeTV on September 1, 2022. It used to be on channel 302 in the Portland Oregon area (I live in an area where it is impossible to receive OTA (over the air) television programming).  It was supposed to be available on channel 1197 on September 13,

Question

 • Channels and Programming

2.5K

23

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How to off TV screen when listening to music

I used to be able to tune to a music channel then turn off the TV. I would hear the music through my sound bar that’s connected to the cable box. I do not need to use power to see the “art” on the TV screen. Now when I turn the TV off, the cable box goes off so the music goes off too. What do I nee

Question

 • X1

82

1

0

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Channel listings still on OnDemand

We recently had a 6-month promotion of Showtime (channels and OnDemand), which has ended without continuation (that's the way we asked to have it -- drop it when it's done). Thing is, the Showtime OnDemand features are still available (all listed as "Free", not "Free with subscription").  May

Question

 • On Demand

37

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Looking to disconnect cable wires from Home

Hi, We are planning a demolition of our house. We would like to have the utility cables removed from the home. Where can I get help to do this? Thanks -Massimo

Question

 • Customer Service

82

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closed my conversation

I am unable to find thread for my conversations but I STILL cannot use the VISA debit card I got MONTHS ago as a reward because the website I was sent to will not let me enter a new PIN. It just wants to change PIN for a pre-paid card and that is NOT what this is! It is a VISA debit card.  Car

Question

 • Xfinity Mobile

41

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0

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Closed

Future DVR recording

I have reset my X1 box but still have a problem with recordings. I cannot see any of my series recordings after Sunday (today is Thursday). I can’t add any new recordings either.  I can see next week’s recordings on my stream app.  What is going on?

Question

 • X1

48

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0

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Assurant trade-in

When I ordered, I chose to trade in my existing phone. I got an email confirmation from Assurant that they’ll send me a check after they get the phone. Am I obligated to send it in? If I decide to sell my old phone somewhere else, do I simply just not send them my old phone? I don’t see any way to c

Question

 • Xfinity Mobile

75

2

0

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Service technician fee

We upgraded to xFi complete for unlimited data back in September. The box xfinity mailed out was faulty. We tried to call customer service on the phone several times to see what the issue was. The could not figure it out so they said they have to send a technician. We were never told the technician

Question

 • Billing

32

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0

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Closed

Can't Establish Connection - Motorola MB8611 Modem

Hey All, Today my modem lost connectivity. It powers on and I can connect to it (after factory reset) through admin/password. Hoping the factory reset didn't lose any important settings from Xfinity, though I don't think it should've. There is a solid green downstream light on (which is what is

Question

 • Your Home Network

112

6

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Ridiculous customer service

I am livid over having to deal with X Finity Comcast absolutely bar none worse than AT&T. I was promised a discount of $30 a month of my Internet bill for switching over to Xfinity mobile I’ve spent six hours on the phone trying to rectify their lies. I can’t ever get to talk to a real person w

Question

 • Customer Service

63

5

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I received an email about a cancellation request...

As the subject states I received an email stating "We received your cancellation request" but I did not send a cancellation request. Everything I can look at seems to make this a legitimate email, cut I'm not finding anything on my account stating that a cancellation request was made.  Is ther

Question

 • Sign-In and Account Management

16

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New customer deceived about installation fee

I am a new customer to xfinity and had to self- set up the internet in my apartment a month ago. I was on the phone with customer service reps before choosing Xfinity and during troubleshooting and the technician service, the xfinity reps said that they would waive the 100 dollar fee. I just got tha

Question

 • Billing

52

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channel listings

In my area xfinity has a listing of 703 & 1003. Why.....What is the difference?

Question

 • Channels and Programming

65

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service periodically down in zip 07109

Why does my service go down periodically for 2 days? Website advises "performance issues" in my area. Pleas advise what is going on.

Question

 • Customer Service

19

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Couldn't watch the 2022 MLB ALCS and World Series while traveling

While in Wichita, KS and Lafayette, LA during the ALCS and World Series respectively, I was unable to stream the games on Xfinity Stream. I am based in a suburb of Houston.  When I attempted to stream games from the road, I would get a message saying that I could only watch the games on my

Question

 • Xfinity Stream Website

13

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Return old motem

I have just received my new motem where do i send it

Question

 • Your Home Network

35

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