I recently bought xfi pods for the purpose having having faster and more reliable connection using the ethernet ports on the xfi pods. Normally I get speeds around 300mpbs down just on the normal wifi from my primary router. However after setting up my wifi pods and plugging in the ethernet connecti

I am wondering if xfinity will update or come out with a new camera. I have had the 2nd generation cameras since they came out and they are very outdated compared to arlo cameras. Arlo now offers an alarm system and monitoring so I am thinking hard of changing companies.

I have been stuck in a loop with Xfinity Mobile for more than a week now, and there doesn't seem to be any avenue to actually receive help. I ordered a new phone on 5/11. On 5/16, I received a shipment that turned out to be an empty box, filed a police report, and opened a ticket through the chat fu

I have been through the online system multiple times and was told I would be sent an unlock pin that never arrived. I see online that tons of users have the same problem. There must be some kind of class action lawsuit for this? They're holding our devices and phone numbers hostage.

I WANT THE MONIES BACK TO MY CREDIT CARD NOT A CREDIT

I had this already checked with my company's VPN team but they said there is no issue at their end. Most of the time when I try to connect to a VPN server (and it doesn't matter if it is a Cisco Anytime VPN server or an Azure VPN server), I get an error message "Connecting to VPN server failed with

I have had internet essentials and ACP credit on my bill since I purchased my original phone. I had internet essentials prior to that. I have noticed that monthly my internet essentials credit is applied but I do not see one ACP credit that has been placed on my phone bill. I would like every ACP cr

I've had an ongoing performance problem with my Nighthawk CM2000 for months now. I've worked with the online (chat) support multiple times and gotten nowhere. At one point, they seemed to acknowledge an issue on their side and gave me a credit but I don't know the full reason why or what they saw. I

Hello, my home residential address is listed as a business address in your system. May someone please assist me in correcting this? I understand I need to make a post before I can see the peer-to-peer chat icon in the upper right. Thank you.

IM NOT SURE HOW COMCAST TRAINS THEIR EMPLOEES BUT, I WAS ORDERING HOME PHONE & WITHOUT MY PERMISSION AT THE END THE REP CANCELD MY XFI, NOW , HOW CAN I BE WITHOUT THE XFI MODEM VERY STRANGE, HOW DUMB CAN THEY BE, ALL THE TIME THIS HAPPENDS TO ME, THEY ALWAYS MANAGE TO SCREW THINGS UP WHAT IS UP

Attempting to exit (pressing the BACK button) the Stream app on Samsung TV in the middle of an On Demand show causes the app to get stuck in a loop between playing the current show and selecting an episode. The only way to exit the app is to FF to the end of the show or unplug the TV. I'm hoping

Hi, I have been experiencing continuous issues with my home internet over many devices for about 5 or 6 months now. I have done everything I've been told to do. I've troubleshooted and restarted things countless times. I've had a Xfinity tech guy come out and change my router/modem and troublesho

Over the past few years I have had recurring issues with Xfinity TV. Internet always works great.  Issue is always signal loss affecting live TV.  Picture freezes, goes to black screen, then comes back up, plays fine for 20 seconds and the loop continues.  Also unable to change chann

I do NOT want a screen saver!!! I leave my TV on all the time.  I will cancel this order that was just installed 2 hrs ago if I don’t have this option. 

This is truly disappointing. Hey xfinity, any recommendations on other companies services that include a browser while you’re still getting your shit together?

After a week support all the way to tier 3 refuses to listen. I do not understand why they cannot download a esim to my new iPhone after a week i Explained the QR code doesn’t work the enter manually doesn’t work the phone says to transfer from nearby iPhone WHY CANT THEY put an esim on the one I h

Hi there, For those who have this type of setup, ONT box > xfi Gateway > to my own Unifi router what will be the best option to deal with this double NAT as bridge mode cannot be activated on the modem/router? Even advance setting to do port forwarding has to be done on the xfinity app and no

So I had made a request to stop services at one address and move them to a new address. That worked fine. But now I have two bills on two different accounts. My phone bill is on my old address account and my internet bill is on my new address account. It is so frustrating I didn’t even know that I h

Hello, I am a xfinity internet customer since last 3.5 years. Its my 3rd day since I switched to xfinity mobile from t-mobile and I am already regretting it.  On May 13th, I checked https://www.xfinity.com/mobile/learn/deals to see if any deals are available. I saw 2 offers.  1. Free

Well it finally happened to me. 3 recordings just gone. Not deleted adequate storage just gone. Of course i can buy them… one was just on TCM a subscription i dont have. Hmmmm could that be the issue? A recorded movie being offered on subscription channel disappears my free recording?