I tried to turn off the "Private Wi-Fi Address" feature, but I can't find the setting to turn off the privacy network feature on my devices, including my iPad and my Windows 11 computer. Does anyone know how to fix this issue? I really need to access Pokémon Center ONLINE (and I am desperately tryin

HP printer won't connect to wireless router. Mac address filtering may be on. How do I turn it off or add Mac address of printer to router

My experience with Xfinity Mobile has been nothing short of infuriating. During Black Friday, I was informed of a promotion they were offering to their internet service customers. The deal was supposed to include a discounted price for one phone line and a second line "free" of charge, all for appro

Adding my first post so I can begin direct messaging.

Hi, I’ve been without Xfinity Mobile service for over a week since my line was suspended. I requested a payment arrangement and was denied. I’m also dealing with a $700 electric bill and cannot afford to pay the $400 phone balance right now. I spoke with three different support reps who told me my p

I have an account with MGM+. TV's native menu, my android mobile phone, my wife's iphone, and my firestick all have apps that allow me to watch it, and I can watch it on my PC through a web browser. When I try to access MGM+ through the flex, it doesn't seem to have an option for entering existing u

I’m having an awful time trying to return an xfinity wifi pod that was purchased online less than 30 days ago. Filled out the online return form multiple times and was given a response that I should receive an email with return instructions within 24-48 hours. Never received an email (and I checked

It is happening again, after 10 months of working fine. CBS,ABC, and FOX stopped working on "Out of Home" with the subscription needed error. Was there another app update that broke it AGAIN

I need to schedule an appointment to evaluate our wifi coverage in our house. I do nnoit want to speak to someone but would rather a technician come to evaluate. Can I set up an appointment.

I am having issues with pixelated channels, both HD and non-HD. Sound is fine and not affected. This only occurs during the day. Morning is fine and during the night it either goes away or becomes more bearable to watch shows. Also, DVR shows are NOT affected. This is happening on both TVs that have

why can't I get logged on

Unfortunately, it seems that many of us fell victim to the bait and switch advertising technique regarding the current promotional plan which includes a "free ipad". My first thought was this is just too good to be true but I fell for it. I am currently working on returning my "free" device, getting

I have just spent the last hour on justanswer with Richard who sent me this link saying "please click this link to call our department so we can send a reset signal to your xfinity tv box for you

This issue has not been resolved. No one has answered my emails since late April despite a promise to get back to me. See exchange below. Margaret [Edited: "Personal Information"] Peggy [Edited: "Personal Information"] Xfinity Mobile Executive Resolutions - [Edited: "Personal Information"] Tue, Jul

I recently switched from my own cable modem and router and started using an Xfinity XB8 gateway. On my old Asus router I could block my security cameras from reaching the web, essentially limiting them to in home network only. I would like to do this with the Xfinity Gateway but I can't figure out h

I was charged for a service that I didn’t ask for and never used wasn’t even told I had it , at $63 extra a month for over 15 months. How do I get that money back that was wrongly taken from me?

I can not connect my tv using my xfinity pass

The reception on television channels appears in many different forms, with some of our favorite channels having no reception. For example, perpetually, CNN appears only as a message, "This channel will be with you shortly." "Shortly never comes." A service employee came to our home, identified that

I need to talk to an actual person about changing my tv lineup and maybe canceling tv altogether

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