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Cancel AMC+ subscription

I need to cancel my AMC+ subscription. I signed up for it a few months back and now I have watched the series I wanted to. When I signed up, it was through the Xfinity app on my Xfinity Flex box. Now that I need to cancel the subscription for AMC+, there is no option to do that from the app. Why is

Question

 • Flex

10

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I have no option to sign in Disney app

I got Xfinity cable yesterday. When I select apps, it says that I'm not subscribed to Disney. I'm actually subscribed to it but not throw Xfinity. How would I log on? Thank you 

Question

 • Xfinity Stream Website

5

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Xfinity App Missing Bottom Menu

I have no bottom menu so I cannot manage anything for my router and account in-app. I also called text support and they were no help and nothing was fixed... FIX MY STUFF I CAN'T EVEN USE MY ROUTER CORRECTLY!!!!With tech support they just treated me like I am stupid and kept telling me to click on t

Question

 • Xfinity App

22

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0

Port Forwarding not actually opening ports

I am trying to open ports for a Plex media server. Through the Xfinity app, I have followed the steps through Advanced settings to assign the required TCP ports. However, Plex is still not seeing my media server and when I go to Yougetsignal.com and test the ports, none of the ports report as open.

Question

 • Your Home Network

41

2

Small tv box light

I have four tv boxes; one main box and three small boxes for the other TVs.  The light on one of the small boxes doesn’t stay on when the tv is turned off.  The blue light on the other three boxes stay on.  Does anyone know why the light on one of my boxes doesn’t stay on when tv is

Question

 • X1

11

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Intermittent Connection Problem (related to Upload Only?)

Problem/Symptom Description:Just in the past few weeks, I have observed a problem while playing online games. It appears that information that I send is delayed to the game server for short periods of time (1-2 seconds), and this happens every few minutes, but irregularly, so it's not predictable. I

Question

 • Your Home Network

26

1

0

Canceling AMC Plus

Hello, I signed up for AMC Plus on the Xfinity Flex and cannot seem to cancel the subscription since it does not appear under my current subscriptions. Any assistance would be appreciated.

Question

 • Flex

13

1

0

Tiling/pixelation issues

It seems Xfinity's signal with Bally Sports Sun is not coming through correctly for me. I have constant tiling and pixelation. I've been trying to watch Miami Heat and Florida Panther games through this awful pixelation while at the same time paying $200 a month for service...a technician came 2 wee

Question

 • Channels and Programming

1.2K

17

Billing

Hello, I have a question about billing because my bill for this month has changed from last month.

Question

 • Billing

7

1

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Xfinity beta streaming

How do I add channels to stream on my LG TV?

Question

 • Xfinity Stream App

8

1

0

Why are there so many outages?!

I work from home and that is my livelihood. I am required to be at work at specific times taking calls per buisness requirements and the needs of my company. Yet, Xfinity keeps having outages in my area. It's costing me money when I can't go to work. There is never a reason for the outage and only a

Question

 • Customer Service

25

1

0

Something went wrong. Trying this page again may help fix the problem.

My Xfinity Mobile plan always displays the following when logging in: https://i.imgur.com/iFnzM9i.png I haven't been able to view my bill or account information since signing up.

Question

 • Xfinity Mobile

6

1

0

Xfinity stream app failure

I have gone three full days now without my local channels and some other channels on my xfinity stream app. I have called and spoke. With two different people on customer service with no success.  I have also done the online chat assistance and still have not received any support.  This i

Question

 • Xfinity Stream App

36

2

0

Stream app downloads not showing up

I downloaded several recordings for offline viewing but when I'm offline, the downloads folder shows empty. If I go back on WiFi they reappear. App worked fine on my previous tablet (iPad) but switched to a Fire Tablet and have this issue. Offline downloads working fine in other apps.

Question

 • Xfinity Stream App

5

0

0

New XB8 Router and HP Wifi Printer

I'm having trouble connecting my HP Laserjet Pro 200 to my new router. All settings transferred over from the old router.  Same SSID which was on the XB7.  The old router used the same SSID for both 2.4Ghz and 5Ghz.  Signal is strong and printer can see the SSID, but fails to connect

Question

 • Your Home Network

56

4

0

Cable Box Shuts Off On Own And Won’t Turn Back On Unless I Reboot

Over the past few weeks my cable box has been shutting itself off randomly (this happens a few times a week). Nothing a press on the remote turns it back on and the only way for me to get it on is to reboot it by unplugging it from the power. It’s really frustrating to sit down thinking I’m about to

Question

 • X1

8

0

0

Intermittent Internet Outages / Large File Downloads / Repeated visits and no solution

For 2 months now I've been having intermittent internet outages where all devices in my house stop working. My setup: Line from pole direct to my modem Motorola SB8611 Modem via Cat6a to Ubiquiti Dream Machine SE Pro Various wired devices direct to Dream Machine Wifi via Ruckus R650

Question

 • Your Home Network

36

1

0

XB8 HomeKit problems

Same as dozens of other threads on here, I’m having trouble keeping my HomeKit devices from showing “No Response” when I switched from a Nest Wifi setup to an xFi router. This is happening on an XB8, which tells me the issue was never fully resolved, since it was happening for ages on the XB7. Wh

Question

 • Your Home Network

62

2

Accepted Solution

Hmm, the page didn't load correctly

I made a new account today for the new place I'm moving to next week. After going through everything, I verified my account through the email that was sent to me.  However now I cannot access anything about my account.  Clicking on "My Account" takes me to a page that says "Hmm, the page

Question

 • Sign-In and Account Management

43

3

0

Charged after canceling

Why am I still being charged after I called and cancelled my service? Why can’t there be a way to just cancel everything online instead of calling and being on hold forever?

Question

 • Billing

18

2

0

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