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user_u8xus7
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Thursday, July 10th, 2025

Unable to Access FOX, CBS and ABC

It is happening again, after 10 months of working fine. CBS,ABC, and FOX stopped working on "Out of Home" with the subscription needed error. Was there another app update that broke it AGAIN

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2 months ago

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user_u8xus7

Visitor

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9 Messages

2 months ago

ABC, CBS AND FOX have stopped working again. The same error from 10 months ago is back. Subscription needed error TVAPP-00203

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user_u8xus7

Visitor

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9 Messages

2 months ago

Sure would like xfinity to respond to this

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XfinityThomasD

Official Employee

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1.4K Messages

 

user_u8xus7 I'm sorry to hear that you're having trouble viewing channels through the Xfinity Stream app. It sounds like you've gone through the available troubleshooting steps, though we do want to ask a few questions to help narrow down the issue. Are the channels showing available when connected to your home network, or while viewing through a TV box?

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 months ago

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user_u8xus7

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@XfinityThomasD  It is a KNOWN issue that has been reported numerous times. Look in the forum. Last time was 10 months ago with no resolution posted or root cause. It is with "TV to GO" outside the home and only CBS,ABC, and FOX. Does not matter what device or pc. 

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2 months ago

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XfinitySeth

Official Employee

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500 Messages

Are you currently attempting to view these channels away from your home Wi-Fi network? If so, are the channels you mentioned appearing for you in the "Available Out of Home" filter in the Xfinity Stream app or portal?

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2 months ago

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user_u8xus7

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@XfinitySeth​ Out of home. Filter is on Available out of home. All channels work ACCEPT CBS,NBC, and FOX. All SAME results with web brower (s), Android. App on tablets and phones. 

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2 months ago

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XfinityJanelle

Official Employee

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1.8K Messages

Do you fall in one of the markets listed in this support documentLivestream local broadcast affiliates while out-of-home for CBS, ABC, & Fox?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

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