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COMCAST E-MAIL SERVER DOWN - ALL 2024 AND HALF OF 2023 EMAILS DISAPPEARED

When I looked at my phone this morning it showed 20+ emails. A half hour later when I went to read my e-mail - they were all gone. I checked several other folders and ALL EMAILS FROM 2024 PLUS EMAILS GOING BACK TO JUNE of 2023 are GONE!!!!  I looked online and the Comcast e-mail server is down

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4.9K

42

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select multiple emails

Hiw do i select multiple emails? Long pressing on an email to select it and tapping on adfitional emails doesnt work for some reason. Im using an android samsung galaxy

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30

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MB8611 upstream speed on new Xfinity 10G network?

I got an email for Xfinity that I have to replace my modem to get the new upload speeds available Xfinity 10G network. However, the MB8611 is supposed to support Docsis 3.1 OFDMA upstream already, so before spending money on a new modem I'm wondering if anyone a MB8611 working with the new faster Do

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306

7

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Have a new 4K set on my account, but I do not have a 4K box and was wondering how I would go about obtaining one.

I recently purchased a new 4K TV to replace a 1080p set that died in one of our bedrooms. This is the first (and so far only 4K set in the house), so I hadn't needed to be concerned about the main box being able to produce a 4k signal up to this time, but now that I do have one 4K set I'd like to be

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47

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Equipment from Internet Essentials Delayed

I ordered 100 mbps Internet Essentials plan and was sent an email on May 1st that my equipment was being shipped. I was looking at the tracking information for FedEx and the equipment should have been delivered on May 3rd, but the package got delayed. It has not had any updates since May 2nd and it

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17

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Closed

San Francisco - KTVU and KICU digital subchannels all unavailable

I first noticed this on Catchy Comedy, but looking at all of the digital subchannels associated with KTVU and KICU all of them have the same multicolor vertical bar pattern and high pitched tone. Some channels say "Sutro DR Master Control" while others have the station call letters and number and t

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61

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Cancel Peacock Premium Rewards

I subscribed to Peacock Premium for free as a Diamond Rewards member. The offer doesn't include an option to upgrade to Premium Plus. I've spoken to or messaged with half a dozen people and no one has been able to figure out how to cancel the premium subscription so I can sign up for premium plus. I

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76

2

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Closed

Weird Google Issue for the Past Few Days

I've had intermittent outages for Google services including their search page, YouTube, Google Notes, DNS and others. I set up a EMCO Ping Monitor today to track the problem. I have pings to 1.1.1.1, 192.168.1.1 (my gateway), 208.67.222.222, 8.8.8.8, bing.com and google.com. All have 100% uptime o

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59

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New Account - Unable to Log In

I created an account yesterday for Internet service at my new address. I did receive a "Your Xfinity ID is now linked to another Xfinity Account" email, but I did not receive a confirmation email for the order I placed or the installation kit.  I'm also still receiving "Complete Your Order" em

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66

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Reward card renewal after expiration

Hi, I had received a reward card when I switched over to xfinity mobile. I used this card once earlier and I tried to use it again today but the card seems to be expired. I do have some balance left on it ~100 USD. Can I be issued a new card so that I can use this balance?

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11

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Want to get the XB8

25 year Triple Play customer (if you still call it that) Have noticed others requesting an XB8. Over the years we have become a device heavy home looking for next step up from XB7.  I would like it shipped can I DM the Xfinity Rep who replies so you can check my account details. Do not want to

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23

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Where are the Expert replies?

I just happened to notice that no Experts are replying to posts. Is there a problem? It seems very odd. Is there some computer coding problem?

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41

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Moving and would like new service to start same day

Hi, I'm moving at the end of the month and I have already set up the service to stop on 5/30. I see that the start service date is 5/31 though, and would like to activate my equipment on the same day as the service stops since that is the same day I move-in, is that possible?

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27

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Unfair higher pricing for existing customers compared to new customers

I am very dissatisfied that after contacting customer service as an existing customer with home internet service and two phone lines, Comcast/Xfinity will not match new customer lower price offers for existing customers. This is an unfair and unprofessional way to do business with a customer since 2

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1.9K

14

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After 20 years of loyalty, I'm about to leave Xfinity

It is with great disappointment that I have to write this letter. I have been a Comcast subscriber since it was Rogers Cable system and now Xfinity. I have been paying for Comcast for 20+ years and today was the straw that broke the camels back. Last month I received an email saying Xfinity is raisi

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709

11

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Unprompted Cancellation Email

Hello! I got an email today saying Xfinity is processing a cancellation request for my account. I did not want to cancel my account and do not believe I did anything to cancel my account. How can I stop this cancellation from occurring?

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16

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Closed

Guest Network

This has been asked before, but I can't find a recent post. It is my understanding that Xfinity does not offer the ability to establish a guest network. This has brought me to the point of canceling the service and going with Frontier (cheaper and faster anyway). So, before going though that hassle,

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970

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Fox Recent Episodes Are NOT Being Put On Demand

Episodes of several Fox series from the past few weeks have not been put On Demand in a timely manner. This includes several of the Sunday night animated shows and the Wednesday night comedies. For example, the most recent episode of The Great North posted to On Demand is from March 24th.  Bu

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137

4

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I can't find a way to change to a 1 year long contract with my current plan

I want to change my current plan to a 1 year long term contract at a discount but I can't find any way to change my plan to do that. Is it not available for connect plan at 150 Mbps?

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56

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Eligible for faster upload speed?

I'm on the 1200 Mbps plan. Although I rarely achieve that rate - it's usually around 940 Mbps - I'm OK with that for downloads. But uploads are usually only in the 35-40 Mbps range, which is too slow for much of the work I do. Ideally, I'd like symmetrical 1 Gbps or something close, but even 200 Mbp

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71

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