Whenever I try to access my account information, I get the error message "Hmm, the page didn't load correctly. Try refreshing the page, if the problem persists, try again later." I tried to do what this article says to fix it: https://www.xfinity.com/support/articles/create-xfinity-usernam, linked t

I have a VERY LOW hanging cable across my driveway and we are doing construction at my house, dumpster and concrete trucks cannot get under it.  I opened a ticket (054528964) and EVERY DAY it says its being resolved TODAY - then it gets rescheduled for the next day.  I have been calling e

To my cable internet why is there a charge of 50 dollars when I rent 1 modem from ifxined then I bought another from Walmart to get better singer

I’m using the Xfinity Stream app on my Apple TV and we are asked to sign into the Xfinity app everyday using the QR code on the screen. It’s highly frustrating for those not super tech savvy to consistently have to do this when every other app auto-signs in once you’ve entered your credentials. &nb

My 24 month contract discount of $49.00 per month, and 24 month DVR service discount ended on August 10, 2022. This represents a significant increase in my monthly bill which will put a strain on my fixed income.  I would like to know if this 24 month contract can be renewed?  Additionall

I signed up for and received the acp benefit. It applied just fine the first month. This would have been the second month. I saw it wasn't on my bill. So I called. Call 1. Doesn't always apply on exact same day. Can check later. Call 2. Still hasn't applied. Check back later. Call 3. Sometimes won't

I have two TV boxes and I also use Xfinity Stream on my phones and tablets. The channel lineups on the TVs have stayed the same for years, but within the last month, the channel lineup on Xfinity Stream has completely changed order, so I cannot find my favorite channels any more. Is this by design o

I can't access my account, I continue to receive the error, "Sorry about this".  Please advise. 

any updates on the 4k sports programming? we need nesn 4k along collage and nfl ,nhl 4k

Our home has 10 devices that can access our WiFi. The only one that can access our email without entering our password is the mobile phone I used to ssetup our account. Must the Xfinity app be installed on each of our devices? Presently we have to go to Safari Preferences->Passwords->Xfinity,

I've learned that over the past few weeks, some of my emails are not actually going through to people even though they show as sent. This is happening intermittently. After doing some research, I cleared the browser cache and this seemed to work one day but then the problem started all over again th

Hello - there are cable wires that have fallen off a building and are in a tree and hanging over the sidewalk at 143-145 Hamilton Street in Cambridge. The wires are hanging at neck level. thanks for clearing this up!

Hi I currently have an installment plan but I was needing for it to be redone into a new because I haven’t been able to pay it my past due is too high for me to pay but I can pay the sign up fee for the installment plan if it can be re worked. My permanent disconnect date is on July 18th. I just sta

I first ordered an iPhone 13 promax once I received it I didn’t like it so I called and said I wanted to return the shipping label they created and sent to me by email was for an iPhone 13 pro that I had ordered to replace the promax that I wanted to return ever since this I have not received a cred

Why am I getting this message in google and how can I fix: This site could be risky Advanced Security blocked access to http://www.trovi.com/Results.aspx?CTID=SY1003343&searchsource=58&UM=8&D=080122&N=1002&q=dad+est+2022+shirt This site might compromise your device

Need assistance resolving

I have paid for this installment plan twice now and both times told my services will not be interrupted. I even downsized to just Flex streaming and still going on third month still no installment plan but yet 15th take another 50.00 payment to setup one and tell me no worries your services will not

Is REELZ available on X1 in zip code 32063?? Or how can I add it?

I applied for the ACP & haven’t seen a change posted to my bill. I also was supposed to upgrade my speed for free (your promotion that I still see running) yet they charged me $29 & I can’t understand why.Cause now my bill is 22.58 & is supposed to be covered.Everyone I talk to says it w

Hello,I am facing frequent internet blips/ drops on my Internet and I've narrowed in down to Xfinity issue (rather than equipment - as I've ATT as well and that works seamlessly with same equipment, except for dsl/modem which is also not an issue per below). Can someone explain how to interpret the