Visitor
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1 Message
why are my incoming e-mails not coming thru, for almost 2 weeks
For about 2 weeks, I have not received my in-coming e-mails . I'm told they have been very important.
This is not the first time.
Visitor
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1 Message
For about 2 weeks, I have not received my in-coming e-mails . I'm told they have been very important.
This is not the first time.
Again
Expert
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31.9K Messages
2 days ago
@user_5m5j5n
You don't say how you are accessing your email, but if you go to webmail and don't see any, click on the gear icon and then on Email settings. In the left pane check under Auto Forward to see if there is an strange email address there. If so, erase it.
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XfinityNatalie
Official Employee
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161 Messages
1 day ago
Hello user_5m5j5n! Thanks for posting on our XFINITY Community Forum. I understand it is vital to receive all your new emails as soon as possible. Rest assured, you have reached the right team to assist you! Please let us know how you are accessing your emails, as @Again mentioned earlier.
Are you using a PC or smartphone/tablet to access your email? Also, what web-browser and or app do you use when you are experiencing this issue?
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